Mission Statement, Vision, & Core Values of Xerox Holdings Corporation (XRX)

The Mission Statement, Vision, and Core Values of Xerox Holdings Corporation (XRX) aren't just corporate boilerplate; they are the operational blueprint for a company actively executing a major 'Reinvention' strategy that drove Q3 2025 revenue to $1.96 billion, an increase of 28.3% year-over-year. You see the market volatility-the GAAP net loss was still $(760) million in that same quarter-so how exactly do abstract values translate into a concrete plan to capture at least $300 million in Lexmark integration synergies? Are you confident your investment thesis or business strategy is defintely aligned with Xerox's core commitment to a premium return on assets and market leadership through technology?

Xerox Holdings Corporation (XRX) Overview

You're looking for the unvarnished truth on Xerox Holdings Corporation, a company that's much more than just the copier you grew up with. The direct takeaway is this: Xerox is aggressively shedding its legacy skin, using its 2025 acquisition of Lexmark and its growing IT Solutions segment to pivot from a hardware-centric model to a services-led, software-enabled business.

Xerox's story starts way back in 1906 as the Haloid Photographic Company in Rochester, New York. They were the pioneers of xerography-the dry copying process-and the 1959 launch of the Xerox 914 copier literally changed the office world. That single machine was so revolutionary that the company's name became a verb. Today, the focus is on a comprehensive suite of products: from high-volume digital production presses and multifunction printers to sophisticated Managed Print Services and IT Solutions that help businesses manage their digital and physical documents. The company's Trailing Twelve Months (TTM) revenue, a great proxy for current sales, stood at approximately $6.61 billion as of the third quarter of 2025.

You can see the full journey, including the mission and how they make money, right here: Xerox Holdings Corporation (XRX): History, Ownership, Mission, How It Works & Makes Money.

2025 Financial Performance: The Pivot to Services

The latest financial reports, specifically the Q3 2025 results released on October 30, 2025, show a company in the middle of a massive, albeit complex, transformation. Quarterly revenue came in at $1.96 billion, which was a significant jump of 28.3% year-over-year. Here's the quick math: that YOY growth is defintely fueled by the July 2025 acquisition of Lexmark, which is now being integrated at an accelerated pace.

The real story isn't the overall top line, but the segment shift. The company's core Print and Other segment is still under pressure from macro headwinds, but the growth in its newer lines is compelling. The IT Solutions segment, which includes the integrated ITsavvy business, showed strong momentum with double-digit growth in pro forma bookings, billings, and revenue in Q3 2025. This is where the future revenue stream is coming from, and the company is aggressively managing costs to support it. They've already raised the synergy forecast from the Lexmark acquisition to at least $300 million, which shows they see real cost and revenue opportunities there.

The full-year 2025 guidance reflects this transition's near-term drag. Management revised the full-year revenue growth guidance to approximately 13% in constant currency, and free cash flow guidance was adjusted to around $150 million. What this estimate hides is the one-time costs associated with accelerating the Lexmark integration, which is a short-term hit for long-term gain.

• Q3 2025 Revenue: $1.96 billion.
• IT Solutions Growth: Double-digit pro forma growth.
• Lexmark Synergy Target: At least $300 million.

Leading the Hybrid Workplace with AI and Digital

So, why is Xerox still a leader in the broader workplace technology industry? It's because they're not fighting the digital tide; they're riding it. The company is now a services-led, software-enabled organization, using advanced print, digital, and AI-driven technologies to power the modern hybrid workplace. The Lexmark acquisition was a strategic move that expanded their global footprint and service capabilities, making them a more vertically integrated market leader.

You can't just sell a box anymore; you have to sell a solution. Xerox gets that. Their focus is on client-centric, digitally driven solutions that optimize workflows and help businesses navigate their digital transformation. They recently launched a unified cybersecurity solution, TriShield 360, for small to medium businesses (SMBs) in partnership with Palo Alto Networks and The Hartford, which is a clear signal of their expansion beyond traditional print. This strategic shift, backed by the financial commitment to integration and new services, is why Xerox remains a formidable player.

Xerox Holdings Corporation (XRX) Mission Statement

As a seasoned analyst, I look at a mission statement not as marketing fluff, but as the core strategic document-the compass for capital allocation and operational focus. For Xerox Holdings Corporation, their mission isn't just about printers anymore; it's a clear mandate for digital transformation: Empowering Individuals to Innovate, Creating and Delivering Solutions, and Impacting Customers and the World. This three-part mission is the roadmap for their 'Reinvention' strategy, moving them from a document technology provider to a services-led, software-enabled company.

This strategic shift is already reflected in their latest financial results. For the third quarter of 2025, Xerox reported a revenue of $1.96 billion. That's a significant jump of 28.3 percent year-over-year, largely driven by strategic moves like the Lexmark acquisition, showing their mission is actively guiding their growth. Honestly, a mission that doesn't drive the P&L (Profit and Loss statement) is just a poster on the wall.

Empowering Individuals to Innovate

The first component is about enabling their clients and their own employees to be more effective. This isn't abstract; it translates directly into investing in technologies that simplify complex workflows. Xerox's core value, 'We value our employees,' underpins this, but the real proof is in the product portfolio.

You see this commitment in their push to embed Artificial Intelligence (AI) and automation into their services. They are delivering enterprise-grade AI and cybersecurity solutions to clients of all sizes, which helps small-to-medium businesses (SMBs) modernize operations and improve efficiency. This focus on the 'individual' user experience is what separates a good technology company from a great one.

• AI and automation solutions for clients.
• Sales force productivity up 13% year-over-year, aided by AI-enabled pricing tools.
• Equipment installations increased by 24% year-over-year in Q1 2025.

Here's the quick math: higher productivity for the sales team means lower cost-to-acquire a customer, which directly impacts the bottom line. It's a virtuous cycle.

Creating and Delivering Solutions

This is the commercial engine of the mission, grounded in the core value: 'We succeed through satisfied clients.' It means moving beyond selling a box (a printer) to selling a complete, integrated service. The recent acquisition of Lexmark in 2025 is a massive, concrete example of this, expanding their global footprint and service capabilities to deliver a broader portfolio of workplace technologies.

A prime example of a new solution is the launch of the Xerox TriShield 360 Cyber Solution in late 2025. This isn't just a product; it's a full-stack offering in partnership with Palo Alto Networks and The Hartford, designed to give SMBs the same level of protection as large enterprises. This strategic move into IT Solutions is accelerating quickly, with IT Solutions revenue more than doubling in Q1 2025, up 121.6% year-over-year. The company reported an adjusted net income of $27 million in Q3 2025, showing that while macro headwinds persist, this solutions-focused approach is generating profit.

Impacting Customers and the World

The final component is the long-term view, encompassing both customer success and corporate citizenship, which aligns with the core value: 'We behave responsibly as a corporate citizen.' For investors, this is about managing Environmental, Social, and Governance (ESG) risks and finding operational efficiencies.

Xerox is defintely a trend-aware realist here, setting a goal to reach net-zero emissions by 2040. Their 2025 Corporate Social Responsibility Report highlighted that they reduced Scope 1 and 2 greenhouse gas emissions by 59% from their 2016 baseline. This isn't just good PR; it's a structural cost improvement, as energy efficiency cuts operating expenses.

What this estimate hides is the circular economy expansion: since 2009, Xerox has diverted over 600,000 metric tons of equipment, parts, and supplies from landfills. They also remanufactured over 1.7 million toner cartridges with 90% reuse by weight. This kind of operational discipline directly lowers raw material costs and strengthens supply chain resilience. To be fair, this commitment to sustainability is a key factor in assessing the company's long-term financial health. You can see a deeper dive into the numbers here: Breaking Down Xerox Holdings Corporation (XRX) Financial Health: Key Insights for Investors.

Xerox Holdings Corporation (XRX) Vision Statement

You're looking at Xerox Holdings Corporation (XRX) and trying to map their 'Reinvention' strategy to a clear investment thesis. Honestly, the vision is simple: move from a printing company to a services-led, software-enabled powerhouse. This shift is critical because their legacy business faces structural decline, but the new focus on digital solutions and IT services offers a path to stabilize revenue and improve margins, despite the current financial headwinds.

The company's vision isn't a single, abstract sentence; it's a four-part operating framework that drives their capital allocation. The numbers tell the story of a company in transition: while third-quarter 2025 revenue was $1.96 billion, the GAAP net loss was a significant $(760) million, showing the cost of this massive transformation. Still, the adjusted net income of $27 million for the quarter suggests the core business-and cost management-is holding up.

Digital Transformation: Empowering the Hybrid Workplace

The first pillar of the vision is Digital Transformation, which means helping businesses transition away from paper-heavy processes. This is where Xerox Holdings Corporation is placing its biggest bet, recognizing the global shift to hybrid work. They are not just selling printers anymore; they are selling workflow automation and digital document management tools.

A concrete example of this is the recent launch of the TriShield 360 cybersecurity solution in November 2025, which targets small to medium businesses (SMBs). This move expands their addressable market beyond the copier closet and into the high-growth area of IT services. The company's IT Solutions segment is seeing strong momentum, which is essential because the Print & Other segment is still under pressure. This is a classic turn-around play: you have to invest big to get out of a shrinking market, even if it means a higher total debt-to-equity ratio, which currently sits at a concerning 12.07.

Managed Print Services (MPS): Optimizing the Core

The second pillar, Managed Print Services (MPS), is about optimizing the print infrastructure that remains. This is the bedrock of their revenue, and the goal is to make it as efficient and profitable as possible. MPS is no longer a growth engine, but it is a cash engine, providing the capital for the 'Reinvention.'

The acquisition of Lexmark in 2025 is a massive step here, not just for scale but for cost synergy (the financial term for cost savings from combining two companies). The synergy forecast from the Lexmark integration was recently raised to at least $300 million. Here's the quick math: capturing that synergy is crucial for meeting the revised 2025 full-year guidance of around $150 million in free cash flow, a number that was already cut from the original $350 million to $400 million range. You can read more about the investor sentiment around these strategic shifts here: Exploring Xerox Holdings Corporation (XRX) Investor Profile: Who's Buying and Why?

Software Solutions: The High-Margin Future

The third vision component focuses on proprietary Software Solutions. This is the high-margin, sticky revenue stream that every hardware company craves. Think document management, workflow automation, and enterprise-grade AI tools. The company is advancing its technology portfolio by delivering AI, automation, and cybersecurity solutions to help clients modernize operations.

This is where the core value 'We use technology to develop market leadership' is most evident. The shift is defintely working in the IT Solutions segment, which more than doubled its revenue in Q1 2025 to $164 million, driven by the integration of ITsavvy. The challenge is that this high-growth segment is still a small part of the overall revenue, and the company must accelerate its scale to offset the decline in the traditional Print & Other business.

Innovation and Corporate Citizenship: Long-Term Value Drivers

The final part of the vision is a commitment to Innovation and behaving responsibly as a corporate citizen. This isn't just PR; it's about risk mitigation and attracting capital. Their commitment to sustainability, a core value, is backed by metrics like the 59% reduction in Scope 1 and 2 greenhouse gas emissions from their 2016 baseline.

The focus on innovation is evident in their continued investment in R&D, which was approximately $259 million of revenue allocated in 2024 to create new technologies. This long-term view is what will ultimately determine if the 'Reinvention' succeeds. The near-term risk is that macro volatility and government funding uncertainties are weighing on transactional print, which led to a reduction in the 2025 full-year guidance for adjusted operating margin to around 3.5%. This means operational execution must be flawless to hit even the revised targets.

• Succeed through satisfied customers.
• Value our employees.
• Deliver quality and excellence in all we do.
• Require premium return on assets.
• Use technology to develop market leadership.
• Behave responsibly as a corporate citizen.

The immediate next step for you is to monitor the new CFO, Chuck Butler, who starts in December 2025. His background with Lexmark suggests a strong focus on integration and synergy capture, which is the single most important action for the company right now.

Xerox Holdings Corporation (XRX) Core Values

You're looking past the headlines to understand what truly drives a company like Xerox Holdings Corporation, especially as they navigate their major 'Reinvention' strategy. My two decades in finance, including time analyzing firms of this scale, tells me the core values are your best indicator of long-term execution. For Xerox, these values aren't just posters on a wall; they're the foundation of their pivot to a services-led, software-enabled business model.

The company's commitment to these principles is what makes their financial guidance-like the forecasted full-year revenue growth of 13% in constant currency for 2025-a believable target, even with a Q3 2025 GAAP net loss of $(760) million. The strategy is a long game, and the values show their hand.

Innovation and Reinvention

Innovation is the lifeblood of any technology company, but for Xerox, it's about a full-scale Reinvention to stay relevant in a hybrid workplace. This value means constantly shifting the business from a focus on hardware to delivering enterprise-grade Artificial Intelligence (AI) and automation solutions. Honestly, you have to reinvent when the global managed print services market is projected to exceed $50 billion by 2025, and you want to lead that growth.

This commitment is defintely backed by capital. In 2024, Xerox invested $227 million in research and development, a clear signal of their dedication to future technologies. The acquisition of Lexmark, expected to close in the second half of 2025 for an estimated $1.5 billion, is the single biggest move to expand their IT and digital services footprint. This is how they drive innovation-they buy it, and they build it.

• Invested $49 million in R&D since March 31, 2024.
• Launched AI-driven automation and cybersecurity solutions.
• Forecasted cost synergies from Lexmark integration of at least $300 million.

Sustainability and Environmental Leadership

For investors, environmental, social, and governance (ESG) factors are now material risks, not just feel-good initiatives. Xerox understands this, making environmental leadership a core value that directly impacts their operational efficiency and cost of goods. Their goal is clear: achieve net-zero emissions by 2040, which is an aggressive target for a company with a global logistics chain. It's a smart move that reduces long-term regulatory and resource risk.

Their actions here are concrete and measurable. Since 2016, they've reduced Scope 1 and 2 greenhouse gas (GHG) emissions by 59%. Furthermore, their circular economy efforts are substantial, having remanufactured over 1.7 million toner cartridges with a 90% reuse by weight. That's a huge operational win that cuts waste and costs simultaneously. Every eligible new product launched since 2010 has also earned ENERGY STAR certification.

Customer Focus and Client-Centricity

A services-led model lives or dies on client satisfaction. Xerox's commitment to customer focus means delivering tailored solutions that solve specific business problems, not just selling boxes. This is why their Q3 2025 revenue was $1.96 billion, and their IT Solutions pro forma bookings, billings, and revenue continue to show strong momentum. They are successfully shifting the conversation from cost-per-page to workflow efficiency and security.

A recent example is the launch of the Xerox TriShield 360 Cyber Solution in November 2025, a unified cybersecurity offering for small- and medium-sized businesses (SMBs). This directly addresses a critical client need, empowering SMBs with the same enterprise-grade protection that large corporations rely on. Their reported 2024 customer satisfaction rate of 85% shows this focus is translating into positive client relationships.

Integrity and Community Impact

Integrity is the bedrock of trust, which is essential when you are managing a client's entire digital workflow. This value is reflected in their governance, where they brought in six new Board members in 2024 with expertise in cybersecurity and digital innovation to ensure the Reinvention is managed strategically and responsibly. This is how they mitigate the risk that comes with rapid transformation.

Beyond governance, their social responsibility is a tangible investment. In the last year, Xerox contributed over $1.38 million to global community initiatives, and employees volunteered more than 35,000 hours to causes aligned with the company's values. This level of investment is a clear signal of a healthy corporate culture that you can read more about in Xerox Holdings Corporation (XRX): History, Ownership, Mission, How It Works & Makes Money.