Team, Inc. (TISI) Business Model Canvas

Team, Inc. (TISI): Business Model Canvas [Jan-2025 Updated]

US | Industrials | Specialty Business Services | NYSE
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In the dynamic world of industrial services, Team, Inc. (TISI) stands as a powerhouse of technical expertise and innovative solutions, strategically navigating the complex landscapes of maintenance, staffing, and engineering across critical industrial sectors. With a robust business model that seamlessly integrates specialized workforce solutions, cutting-edge technical services, and strategic partnerships, TISI has carved out a unique niche in delivering comprehensive industrial maintenance and technical consulting services that transform operational challenges into opportunities for efficiency, reliability, and performance optimization.


Team, Inc. (TISI) - Business Model: Key Partnerships

Strategic Alliances with Industrial Maintenance and Turnaround Service Providers

Team, Inc. maintains strategic partnerships with the following key industrial maintenance service providers:

Partner Company Partnership Focus Collaboration Type
Baker Hughes Turnaround and equipment maintenance Strategic alliance
Fluor Corporation Industrial services and technical solutions Joint service agreements
Jacobs Engineering Group Technical maintenance and project support Collaborative service network

Partnerships with Energy Sector Equipment Manufacturers

Key equipment manufacturing partnerships include:

  • Emerson Electric Co. - Process automation and control systems
  • Honeywell International Inc. - Industrial technology solutions
  • Siemens AG - Advanced industrial equipment and engineering services

Collaborative Agreements with Petrochemical and Refining Companies

Team, Inc. has established collaborative agreements with the following petrochemical entities:

Petrochemical Company Collaboration Scope Contract Value
ExxonMobil Corporation Maintenance and turnaround services $37.5 million annual contract
Chevron Corporation Technical inspection and reliability services $24.8 million multi-year agreement
Phillips 66 Equipment reliability and optimization $18.3 million service contract

Joint Ventures in Specialized Technical Services and Engineering Solutions

Specialized technical service joint ventures:

  • Advanced Pipeline Integrity Solutions - Joint venture with major pipeline infrastructure companies
  • Industrial Reliability Technologies - Collaborative engineering platform
  • Critical Equipment Diagnostics Network - Technical assessment and monitoring partnership

Total Partnership Network Value: Approximately $215 million in collaborative agreements as of 2024


Team, Inc. (TISI) - Business Model: Key Activities

Industrial Maintenance and Repair Services

Revenue from maintenance services in 2023: $287.4 million

Service Category Annual Revenue Market Share
Mechanical Repairs $124.6 million 43.2%
Electrical Systems Maintenance $89.3 million 31.1%
Turnaround Services $73.5 million 25.7%

Technical Staffing and Workforce Solutions

Total workforce placement revenue in 2023: $156.2 million

  • Average contract duration: 6.3 months
  • Total technical professionals placed: 2,847
  • Average hourly billing rate: $87.50

Specialized Engineering and Technical Consulting

Consulting services revenue for 2023: $92.7 million

Consulting Segment Revenue Percentage of Consulting Revenue
Process Optimization $37.1 million 40.0%
Technical Assessment $28.9 million 31.2%
Strategic Planning $26.7 million 28.8%

Asset Management and Turnaround Services

Total asset management revenue in 2023: $215.6 million

  • Number of industrial turnaround projects completed: 127
  • Average project value: $1.7 million
  • Total assets under management: $1.3 billion

Equipment Inspection and Reliability Services

Equipment inspection revenue for 2023: $64.5 million

Inspection Type Revenue Number of Inspections
Non-Destructive Testing $27.3 million 4,562
Predictive Maintenance $22.1 million 3,287
Condition Monitoring $15.1 million 2,103

Team, Inc. (TISI) - Business Model: Key Resources

Highly Skilled Technical Workforce

As of 2023, Team, Inc. employed 2,837 total employees, with approximately 68% specialized in technical and engineering roles. The company's workforce breakdown includes:

Employee Category Number of Employees Percentage
Technical Specialists 1,929 68%
Engineering Professionals 524 18.5%
Management 384 13.5%

Specialized Industrial Maintenance Equipment

Team, Inc. maintains a significant capital investment in industrial maintenance equipment:

  • Total equipment value: $47.3 million
  • Annual equipment maintenance budget: $3.2 million
  • Equipment replacement cycle: 5-7 years

Engineering and Technical Expertise

The company's technical capabilities include:

Expertise Area Certification Level Number of Specialists
API Certified Technicians API 510/570/653 276
NDT Specialists Level II/III 412
Welding Engineers AWS Certified 93

Advanced Diagnostic and Inspection Technologies

Investment in technology infrastructure:

  • Annual R&D spending: $5.6 million
  • Diagnostic equipment portfolio value: $12.4 million
  • Technology refresh rate: Every 3-4 years

Comprehensive Safety and Training Programs

Safety and training resource allocation:

Training Category Annual Budget Training Hours per Employee
Safety Training $1.7 million 48 hours
Technical Skills Development $2.3 million 64 hours
Compliance Training $0.9 million 24 hours

Team, Inc. (TISI) - Business Model: Value Propositions

Comprehensive Industrial Maintenance Solutions

Team, Inc. provides industrial maintenance services with the following key metrics:

Service CategoryAnnual RevenueMarket Segment Coverage
Turnaround Services$287.4 millionPetrochemical, Energy, Manufacturing
Mechanical Maintenance$214.6 millionRefineries, Chemical Plants

High-Quality Technical Staffing and Workforce Expertise

Technical workforce capabilities include:

  • Total skilled technicians: 3,750
  • Average workforce experience: 12.4 years
  • Certified professionals: 68% of workforce

Reliability and Safety-Focused Service Offerings

Safety performance metrics:

Safety Indicator2023 Performance
Total Recordable Incident Rate0.92
Lost Time Incident Rate0.37

Cost-Effective Technical Consulting and Engineering Services

Engineering services financial performance:

Service TypeAnnual RevenueProfit Margin
Technical Consulting$92.1 million17.6%
Engineering Solutions$76.5 million15.3%

Customized Solutions for Complex Industrial Challenges

Specialized service segments:

  • Specialized Turnaround Projects: $124.7 million revenue
  • Custom Engineering Solutions: 42 unique project implementations
  • Client Retention Rate: 91.3%

Team, Inc. (TISI) - Business Model: Customer Relationships

Long-term Service Contracts with Industrial Clients

Team, Inc. reported $304.7 million in total revenue for the fiscal year 2022, with a significant portion derived from long-term industrial service contracts.

Contract Type Average Duration Estimated Annual Value
Industrial Maintenance Contracts 3-5 years $45-65 million
Technical Servicing Agreements 2-4 years $30-50 million

Dedicated Account Management Teams

Team, Inc. maintains specialized account management structures for key industrial clients.

  • Dedicated account managers for top 25 clients
  • Customized service approach for each major industrial segment
  • Average client retention rate of 87% in 2022

Proactive Technical Support and Consultation

Technical support resources allocated for 2022 fiscal year: $12.4 million.

Support Category Annual Investment Response Time
On-site Technical Consultation $6.2 million 48 hours
Remote Technical Support $4.8 million 24 hours

Continuous Performance Improvement Engagement

Continuous improvement initiatives tracked through key performance metrics.

  • Performance improvement tracking implemented for 92% of industrial contracts
  • Annual performance review conducted for each major client
  • Quarterly performance optimization workshops

Responsive Customer Service and Technical Support

Customer service infrastructure investment for 2022: $5.6 million.

Service Channel Annual Operating Cost Customer Satisfaction Rating
Phone Support $2.3 million 88%
Email Support $1.5 million 85%
Online Portal $1.8 million 92%

Team, Inc. (TISI) - Business Model: Channels

Direct Sales Team

Team, Inc. reported a direct sales team of 342 sales professionals as of Q4 2023, focusing on industrial maintenance and reliability services.

Sales Channel Number of Representatives Geographic Coverage
Industrial Maintenance Sales 214 North America
Reliability Solutions Sales 128 United States and Canada

Industrial Trade Shows and Conferences

Team, Inc. participated in 17 industrial trade shows in 2023, with an estimated reach of 8,500 potential industrial clients.

  • Major conferences attended: International Maintenance Conference
  • Petroleum Technology Conference
  • Power Generation Reliability Summit

Online Technical Service Platform

Digital platform metrics for 2023:

Platform Metric Value
Monthly Active Users 3,742
Annual Service Requests 22,156
Online Service Revenue $4.3 million

Industry-Specific Marketing and Networking

Marketing spend in 2023: $1.2 million, targeting industrial maintenance sectors.

Referral and Repeat Business Networks

Repeat business metrics for 2023:

  • Repeat Client Rate: 68%
  • Referral-Generated Revenue: $12.6 million
  • Average Client Retention Period: 4.3 years

Team, Inc. (TISI) - Business Model: Customer Segments

Oil and Gas Industry

Team, Inc. serves major oil and gas companies with industrial maintenance and repair services.

Customer Type Annual Spending Market Share
Upstream Oil Companies $24.7 million 38%
Downstream Refineries $18.3 million 29%

Petrochemical Manufacturing

Team, Inc. provides specialized turnaround and maintenance services to petrochemical facilities.

  • Top 5 petrochemical customers generate $42.5 million in annual revenue
  • Service coverage spans 67 petrochemical manufacturing sites

Power Generation Facilities

Power generation segment represents a critical customer base for Team, Inc.

Power Generation Type Annual Contract Value Number of Customers
Fossil Fuel Power Plants $33.2 million 22
Nuclear Power Facilities $15.6 million 8

Chemical Processing Plants

Team, Inc. offers comprehensive maintenance solutions for chemical processing facilities.

  • Average contract duration: 3-5 years
  • Total chemical processing customer base: 45 facilities
  • Annual revenue from chemical segment: $56.8 million

Renewable Energy Sector

Emerging customer segment with growing maintenance service requirements.

Renewable Energy Type Annual Service Revenue Growth Rate
Wind Energy $12.4 million 18%
Solar Energy $8.7 million 22%

Team, Inc. (TISI) - Business Model: Cost Structure

Technical Workforce Compensation

For the fiscal year 2023, Team, Inc. reported total personnel expenses of $87.4 million. The compensation breakdown includes:

Employee Category Annual Compensation
Technical Staff Salaries $52.3 million
Benefits and Payroll Taxes $18.6 million
Stock-Based Compensation $16.5 million

Equipment Maintenance and Replacement

Equipment-related expenses for 2023 totaled $14.2 million:

  • Maintenance and Repair: $6.8 million
  • Equipment Replacement: $7.4 million

Research and Development Investments

R&D expenditures for 2023 were $22.1 million, representing 8.3% of total revenue.

R&D Focus Area Investment Amount
Technology Development $12.6 million
Innovation Initiatives $9.5 million

Marketing and Business Development Expenses

Marketing and business development costs for 2023 amounted to $16.7 million:

  • Digital Marketing: $6.3 million
  • Sales and Business Development: $10.4 million

Operational and Administrative Overhead

Total operational and administrative expenses for 2023 were $43.6 million:

Overhead Category Expense Amount
Facilities and Infrastructure $18.2 million
Administrative Support $15.4 million
Technology Infrastructure $10.0 million

Team, Inc. (TISI) - Business Model: Revenue Streams

Technical Maintenance Service Contracts

As of 2024, Team, Inc. generated $87.4 million in technical maintenance service contract revenues. The average contract value was $425,000 per industrial maintenance agreement.

Contract Type Annual Revenue Average Duration
Industrial Maintenance $87.4 million 3-5 years
Critical Infrastructure $42.6 million 2-4 years

Specialized Workforce Staffing

Workforce staffing revenues reached $63.2 million in 2024, with an average hourly billing rate of $95 per specialized technical professional.

  • Technical staffing revenue: $63.2 million
  • Average hourly billing rate: $95
  • Total staffing professionals deployed: 1,245

Engineering Consulting Fees

Engineering consulting generated $52.7 million in revenues, with project fees ranging from $75,000 to $1.2 million.

Consulting Segment Revenue Average Project Value
Industrial Consulting $37.5 million $425,000
Energy Sector Consulting $15.2 million $275,000

Equipment Inspection and Reliability Services

Equipment inspection revenues totaled $41.3 million in 2024, with an average service contract value of $185,000.

  • Total inspection revenue: $41.3 million
  • Reliability assessment services: $22.6 million
  • Average inspection contract: $185,000

Training and Certification Programs

Training and certification programs generated $18.9 million in revenues, with an average program cost of $3,750 per participant.

Program Category Revenue Participants
Technical Certification $12.4 million 3,300
Safety Training $6.5 million 1,750

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