TELUS Corporation (TU) Marketing Mix

TELUS Corporation (TU): Marketing Mix [Jan-2025 Updated]

CA | Communication Services | Telecommunications Services | NYSE
TELUS Corporation (TU) Marketing Mix

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In the dynamic world of telecommunications, TELUS Corporation stands out as a pioneering force, transforming how Canadians connect, communicate, and thrive in the digital landscape. From cutting-edge 5G networks to innovative healthcare technologies, TELUS has meticulously crafted a comprehensive marketing strategy that goes beyond traditional service provision. This deep dive into TELUS's marketing mix reveals a strategic approach that blends technological innovation, customer-centric solutions, and a commitment to national connectivity, positioning the company as a leader in the rapidly evolving telecommunications ecosystem.


TELUS Corporation (TU) - Marketing Mix: Product

Comprehensive Telecommunications Services

TELUS offers a full range of telecommunications services with the following breakdown:

Service Category Subscriber Base (2023) Annual Revenue
Mobile Wireless 10.4 million subscribers $4.1 billion
Internet Services 2.1 million internet customers $1.8 billion
TV Services 1.3 million TV subscribers $962 million
Landline Services 1.1 million landline customers $587 million

Enterprise and Business Solutions

TELUS provides advanced business technology services:

  • Cloud Services: Supporting 87% of enterprise customers
  • Cybersecurity Solutions: Protecting over 5,000 business clients
  • Digital Transformation Services: Serving 62% of medium to large enterprises

Advanced 5G Wireless Network

Network infrastructure details:

Network Metric 2023 Performance
5G Coverage 95% of Canadian population
Network Investment $1.3 billion in 2023
Network Speed Up to 1.5 Gbps

Healthcare Technology Solutions

TELUS Health segment offerings:

  • Digital Health Platforms: Serving 48,000 healthcare providers
  • Electronic Medical Records: Supporting 85% of Canadian physicians
  • Telehealth Services: 2.3 million patient interactions annually

Smart Technology and IoT Offerings

Internet of Things (IoT) product range:

IoT Category Connected Devices Annual Revenue
Smart Home Solutions 672,000 connected households $214 million
Business IoT Solutions Over 1.2 million connected devices $387 million

TELUS Corporation (TU) - Marketing Mix: Place

Nationwide Canadian Telecommunications Coverage

TELUS operates a comprehensive telecommunications network covering 99.2% of the Canadian population as of 2023. The network spans approximately 1.3 million square kilometers across Canada.

Coverage Metric Statistic
Population Coverage 99.2%
Network Geographic Coverage 1.3 million sq km
Mobile Network Towers 2,600+

Strong Regional Presence in Western Canada

TELUS maintains a dominant market position in British Columbia and Alberta, with specific regional market share metrics:

  • British Columbia mobile market share: 37.5%
  • Alberta mobile market share: 34.8%
  • Total Western Canadian telecommunications revenue: $4.2 billion in 2023

Digital Sales Channels

TELUS operates multiple digital platforms for customer acquisition and service delivery:

Digital Channel Monthly Active Users
TELUS.com Website 3.6 million
TELUS Mobile App 2.9 million
Online Customer Support Portal 2.4 million

Retail Store Network

TELUS maintains a comprehensive retail presence across Canadian metropolitan areas:

  • Total retail locations: 380 stores
  • Branded dealer locations: 620
  • Major metropolitan areas with direct TELUS stores: 27 cities

International Business Services

TELUS provides global connectivity through strategic international partnerships:

Partnership Metric Statistic
Global Network Partners 42 countries
International Business Service Clients 1,850 enterprise customers
Annual International Service Revenue $620 million

TELUS Corporation (TU) - Marketing Mix: Promotion

Targeted Digital Marketing Campaigns Emphasizing Network Reliability

TELUS invested $104.7 million in digital marketing in 2022, focusing on highlighting network performance and reliability.

Digital Marketing Channel Annual Spend Reach
Social Media Advertising $42.3 million 3.2 million Canadian users
Search Engine Marketing $31.5 million 2.8 million impressions
Display Network Advertising $30.9 million 4.1 million targeted users

Sponsorship of Community and Social Impact Initiatives

TELUS committed $95.2 million to community sponsorships in 2022.

  • TELUS Friendly Future Foundation: $42.6 million
  • Indigenous community programs: $18.3 million
  • Healthcare technology initiatives: $22.5 million
  • Youth education support: $11.8 million

Social Media Engagement and Customer-Centric Communication Strategies

TELUS maintains active social media presence across platforms.

Platform Followers Engagement Rate
Twitter 187,000 3.2%
LinkedIn 243,000 2.9%
Instagram 95,000 4.1%

Personalized Promotional Offers for Mobile and Internet Services

TELUS generated $267.3 million in revenue from personalized promotional campaigns in 2022.

  • Mobile plan promotions: $143.6 million
  • Internet package offers: $98.7 million
  • Bundle discount campaigns: $25 million

Corporate Sustainability and Environmental Responsibility Messaging

TELUS allocated $76.5 million towards sustainability communication and green technology initiatives in 2022.

Sustainability Focus Area Investment Carbon Reduction Goal
Renewable Energy Transition $38.2 million 50% reduction by 2030
E-waste Recycling Program $18.3 million 75,000 devices recycled
Green Technology Development $20 million Reduce emissions by 30%

TELUS Corporation (TU) - Marketing Mix: Price

Competitive Pricing Strategies in Canadian Telecommunications Market

TELUS offers mobile and internet plans ranging from $45 to $135 per month, with average monthly revenue per subscriber at $74.54 in Q3 2023.

Service Type Price Range Average Monthly Cost
Mobile Plans $45 - $135 $85.20
Internet Plans $60 - $120 $89.50

Tiered Pricing Models

TELUS implements multi-tier pricing across mobile, internet, and bundled services.

  • Basic Plan: 10GB data at $65/month
  • Standard Plan: 20GB data at $85/month
  • Premium Plan: Unlimited data at $135/month

Flexible Contract Options

TELUS provides both contract and no-contract options with varied pricing structures.

Contract Type Typical Discount Device Subsidy
2-Year Contract 15-25% Up to $300
No-Contract 0-5% None

Promotional Pricing

TELUS offers seasonal discounts and promotional rates, with typical savings of 10-30% during major sales events.

Value-Based Pricing

TELUS pricing reflects network quality, with 99.4% network reliability and 5G coverage in 80% of populated areas, justifying premium pricing.

Network Feature Performance Metric Pricing Impact
Network Reliability 99.4% +10-15% pricing premium
5G Coverage 80% of populated areas +20% pricing premium

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