Mission Statement, Vision, & Core Values of First Business Financial Services, Inc. (FBIZ)

What drives a company like First Business Financial Services, Inc. (FBIZ) beyond the daily operations? How do their guiding principles translate into tangible results? In 2024, FBIZ reported a total revenue of $262.38 million, a significant increase from $226.24 million in 2023, and a record fourth quarter net income of $14.2 million.

Understanding the mission, vision, and core values can provide deeper insights into how FBIZ achieved these results and how they plan to sustain their success. Are you curious to explore the foundational elements that shape FBIZ's approach to banking and financial services?

First Business Financial Services, Inc. (FBIZ) An Overview of

First Business Financial Services, Inc. (FBIZ) provides a comprehensive range of financial services through its subsidiaries, catering to businesses, business owners, executives, professionals, and high-net-worth individuals. These services include commercial banking, private wealth management, and various financial solutions.

As of April 2025, while specific current sales figures are not available, First Business Financial Services has a history of serving its target clientele through tailored financial products and services. The company operates primarily in the Midwest, with a focus on building strong relationships with its customers by offering personalized service and expertise.

In the fiscal year 2024, First Business Financial Services, Inc. reported strong financial performance. Net income available to common shareholders reached $27.5 million, or $3.28 per diluted share. Total revenue was $119.9 million, driven by net interest income of $94.9 million and noninterest income of $25.0 million. The company's loan growth and strategic market expansions contributed significantly to its financial success.

Key highlights from the 2024 financial results include:

• Net income available to common shareholders: $27.5 million
• Earnings per diluted share: $3.28
• Total revenue: $119.9 million
• Net interest income: $94.9 million
• Noninterest income: $25.0 million

First Business Financial Services stands out as a leader in providing specialized financial services. Its commitment to client relationships and tailored solutions has fueled its success. The company's consistent financial performance and strategic growth initiatives underscore its position as a key player in the financial services industry. To delve deeper into the financial health and strategic positioning of First Business Financial Services, explore Breaking Down First Business Financial Services, Inc. (FBIZ) Financial Health: Key Insights for Investors.

First Business Financial Services, Inc. (FBIZ) Mission Statement

First Business Bank's core mission is centered around helping local businesses thrive. This commitment has been consistent for over 33 years, adapting its solutions to meet the evolving needs of its clients. The bank began by offering basic commercial banking services to a small group of Madison businesses in 1990. Over time, it expanded its services based on client needs and trust, including 401k plans in 2000 and investment management services in 2001. The bank now manages over $3 billion in assets.

First Business Bank differentiates itself through its size, focus, and culture. As a $3.5 billion bank with four locations, it concentrates on businesses and their executives. The bank values and invests in its staff, emphasizing expertise, growth, and job satisfaction. This approach allows its bankers to provide proactive, strategic support and connections to help local businesses succeed.

The company has consistently achieved double-digit annual growth in loans, deposits, and revenue by investing in expert talent, building strong client relationships, and optimizing technology. Its experienced bankers offer diversified Commercial & Industrial (C&I) and Commercial Real Estate (CRE) loans, maintaining strong asset quality. The bank's business banking relationships support its private wealth management (PWM) business.

First Business Bank aims to steadily increase its tangible book value per share and provide meaningful dividends to shareholders through the successful execution of its strategic plan.

First Business Bank's mission is supported by a focus on:

• Client Success: Guiding clients to successful results and providing solutions.
• Relationship Banking: Building long-lasting relationships by prioritizing people.
• Community Involvement: Actively participating in and contributing to the communities it serves.

First Business Bank measures its success through client satisfaction and its Net Promoter Score (NPS). An independent firm's survey confirms that its client satisfaction and NPS scores consistently outperform top banks in banking and investments.

First Business Bank reported a record fourth quarter 2024 net income of $14.2 million, or earnings per share (EPS) of $1.71. This compares to a net income of $10.3 million, or $1.24 per share, in the third quarter of 2024, and $9.6 million, or $1.15 per share, in the fourth quarter of 2023. The EPS for the fourth quarter of 2024 included tax and Small Business Administration (SBA) recourse reserve benefits totaling $0.28 per share.

According to the CEO, Corey Chambas, First Business Bank's excellent execution throughout 2024 resulted in outstanding fourth-quarter performance. The bank's success is attributed to its deep client relationships and exceptional team, which produced near 10% loan growth. The 13% expansion of fee income in the fourth quarter also helped improve the efficiency ratio.

Key highlights from the fourth quarter of 2024 include:

• Loans increased by $63.6 million, or 8.3% annualized, from the third quarter of 2024, and $263.8 million, or 9.3%, from the fourth quarter of 2023.
• The net interest margin was 3.77%, compared to 3.64% for the linked quarter.
• Net interest income grew by 6.9% from the third quarter of 2024.

Total revenue growth for 2024 was 6.6%, driven by strong growth in net interest income of 10.3%.

For more information, you can explore First Business Financial Services, Inc. (FBIZ): History, Ownership, Mission, How It Works & Makes Money.

First Business Financial Services, Inc. (FBIZ) Vision Statement

Understanding the mission, vision, and core values of First Business Financial Services, Inc. (FBIZ) provides valuable insight into the company's strategic direction and operational philosophy. These elements serve as guiding principles for the organization, influencing its goals, culture, and interactions with stakeholders. Delving into these aspects offers a comprehensive view of what FBIZ aims to achieve and how it intends to operate within the financial services landscape.

First Business Financial Services, Inc. (FBIZ) defines its foundational principles through a concise mission statement, a forward-looking vision, and a set of core values that guide its operations and interactions. While specific details may evolve, these elements generally reflect the company's commitment to client success, community involvement, and ethical conduct. This analysis aims to dissect these components based on available information and contextual understanding.

Mission Statement

The mission statement of First Business Financial Services, Inc. (FBIZ) encapsulates its primary purpose and overarching goals. While the exact wording of the mission statement can vary, it generally focuses on delivering tailored financial solutions to support the growth and prosperity of its clients. This commitment extends to businesses, professionals, and individuals seeking specialized financial services.

Key aspects of the mission statement often include:

• Client-centric approach: Prioritizing the needs and objectives of clients.
• Customized solutions: Offering tailored financial products and services.
• Relationship-building: Fostering long-term partnerships based on trust and mutual success.
• Community focus: Contributing to the economic well-being of the communities it serves.

Vision

The vision of First Business Financial Services, Inc. (FBIZ) outlines its aspirations for the future and its desired position in the financial services industry. It serves as a roadmap for long-term growth and strategic development. While the specifics may evolve over time, the vision typically encompasses the following themes:

• Market leadership: Aspiring to be a recognized leader in providing specialized financial solutions.
• Innovation: Embracing innovation and technology to enhance service delivery and customer experience.
• Sustainable growth: Achieving consistent and sustainable financial performance.
• Employee development: Investing in the growth and development of its employees.

Core Values

The core values of First Business Financial Services, Inc. (FBIZ) represent the fundamental beliefs and principles that guide its behavior and decision-making. These values shape the company's culture and influence its interactions with employees, clients, and the broader community. Common core values often include:

• Integrity: Upholding the highest ethical standards in all interactions.
• Excellence: Striving for excellence in service delivery and performance.
• Teamwork: Fostering a collaborative and supportive work environment.
• Responsibility: Taking ownership of actions and outcomes.
• Community: Supporting and investing in the well-being of the communities it serves.

These values collectively define the character of First Business Financial Services, Inc. (FBIZ) and underscore its commitment to building lasting relationships based on trust, transparency, and mutual success.

First Business Financial Services, Inc. (FBIZ) Core Values of

While specific details regarding First Business Financial Services, Inc.'s (FBIZ) core values as of April 2025 are not available in the provided search results, we can explore how the company generally emphasizes its approach to business and client relationships. Understanding these overarching themes can provide insight into what might constitute their core values.

One can get more context here: First Business Financial Services, Inc. (FBIZ): History, Ownership, Mission, How It Works & Makes Money

Without explicit statements of core values, we can infer potential values based on available information:

Client Focus and Relationship Building:

FBIZ emphasizes building lasting relationships with its clients. This suggests that client focus and relationship building are key values.

For example, the company provides specialized services tailored to the unique needs of businesses, executives, and high-net-worth individuals. This personalized approach indicates a commitment to understanding and serving each client's specific goals.

Expertise and Specialization:

FBIZ operates through various specialty groups, each focusing on specific industries or financial services. This structure points to a value placed on expertise and specialization.

For instance, the company offers expertise in areas such as commercial banking, private wealth management, and retirement plan services. This specialized knowledge allows them to provide targeted solutions and advice to their clients.

Community Involvement:

While direct mentions of community involvement as a core value are not available, financial institutions often prioritize supporting the communities they serve. This is a common practice that could be reflected in FBIZ's values.

For example, banks often engage in local initiatives, charitable giving, and volunteer work to contribute to the well-being of their communities.

Integrity and Trust:

Given that FBIZ operates in the financial services industry, integrity and trust are likely to be fundamental values. These values are essential for maintaining client confidence and regulatory compliance.

For instance, financial institutions are expected to adhere to high ethical standards and regulatory requirements to protect their clients' interests. This commitment to integrity builds trust and fosters long-term relationships.