Mission Statement, Vision, & Core Values (2025) of Informa plc.

An Overview of Informa plc

General Overview of Informa plc

Informa plc, founded in 1998, is a leading international business intelligence and events company. It operates through three primary divisions: Informa Markets, Informa Connect, and Informa Intelligence. The company provides specialized information, data, and insights across various sectors including healthcare, technology, and finance.

As of 2024, Informa's revenue is reported at £2.9 billion, driven by strong performances in its exhibition and conference sectors. The company serves over 10 million professionals globally and hosts more than 500 events annually.

Company's Financial Performance in Latest Reporting Period

Informa plc's latest financial report for the first half of 2024 showed a record-breaking revenue increase of 18% year-over-year. The company’s main product lines, particularly in the Informa Markets division, accounted for a significant portion of this growth, generating approximately £1.5 billion in sales.

Key financial metrics from the latest report include:

Informa plc also experienced a significant expansion in its international markets, with a particular emphasis on Asia and North America, where revenues grew by 25% and 20% respectively.

Introduction to Informa as a Leader in the Industry

Informa plc has established itself as one of the leading companies in the business intelligence and events sector. Its diverse portfolio and global reach position it well within the market, enabling it to tap into a vast array of sectors and customer needs.

The company's ability to innovate and adapt to changing market conditions has been a cornerstone of its success. Informa's strategic approach to leveraging data and insights ensures it remains at the forefront of industry developments and trends.

To understand the full scope of Informa’s achievements and how it continues to lead in its industry, further exploration of its mission, vision, and core values is recommended.

Mission Statement of Informa plc

Mission Statement of Informa plc

Informa plc, a leading academic publisher and conference organizer, has established a mission statement that underpins its operations and strategic direction. This mission statement emphasizes the company's commitment to providing high-quality information services to its clients and stakeholders, ensuring their success in an ever-evolving marketplace.

Core Components of Informa's Mission Statement

The mission statement of Informa plc can be broken down into three core components: quality service delivery, customer-centric focus, and innovation-driven growth.

Quality Service Delivery

Informa plc prioritizes the delivery of quality services across its diverse portfolio, which includes publishing, events, and training. The company consistently aims to maintain high standards in all its offerings.

• Revenue: Informa generated approximately £2.83 billion in revenue for the year 2022, showcasing its ability to deliver valuable products and services.
• Customer Satisfaction: According to internal surveys, over 85% of customers reported satisfaction with Informa's services, reflecting its commitment to quality.

Customer-Centric Focus

Informa plc places a strong emphasis on understanding and meeting the needs of its customers. This customer-centric approach fosters strong relationships and encourages repeat business.

• Client Retention Rate: The company boasts a client retention rate of approximately 90%, indicating effective customer relationship management.
• Feedback Mechanisms: Informa employs detailed feedback mechanisms, with over 10,000 surveys conducted annually to gauge customer needs and expectations.

Innovation-Driven Growth

Innovation is a cornerstone of Informa's mission. The company invests significantly in research and development to adapt to changes in technology and market demands.

• R&D Investment: Informa invested over £50 million in research and development in 2022, demonstrating its commitment to innovation.
• New Products Launched: The company introduced over 50 new products and services in the last fiscal year, indicating a proactive approach to market needs.

Vision Statement of Informa plc

Vision Statement Overview

Informa plc aims to be the leading international content provider in the B2B sector, leveraging data and insights to improve customer engagement and drive market growth. As of 2024, the vision emphasizes innovation, sustainability, and global reach.

Commitment to Innovation

Informa plc's vision underscores a strong commitment to innovation, intending to enhance product offerings and customer experiences. The company invested approximately £100 million in tech-driven solutions in 2023.

Sustainable Practices

The vision statement highlights the importance of sustainability, aiming to achieve net-zero emissions by 2030. Informa reported a reduction of 30% in carbon emissions in the fiscal year 2022.

Global Reach and Market Expansion

Informa aims to expand its global footprint, targeting new markets in Asia and North America. The company plans to increase revenue from international operations by 15% by 2025.

Data-Driven Decision Making

Utilizing data analytics is pivotal to Informa’s vision. The company’s data-driven services generated revenues of £150 million in 2023, marking a growth of 12% year-over-year.

Customer Engagement Strategies

Informa plc focuses on enhancing customer engagement by utilizing insights and analytics. In 2023, customer satisfaction scores improved by 20% following the rollout of personalized service initiatives.

Conclusion of Vision Elements

The elements of Informa’s vision statement for 2024 reflect a balanced approach toward growth, sustainability, and innovation within the B2B sector, aiming for a transformative impact on its industry.

Core Values of Informa plc

Integrity

Integrity stands as one of Informa plc's foundational core values, emphasizing the importance of honesty and transparency in all operations. This value ensures that the company maintains trust with its stakeholders.

Informa has showcased its commitment to integrity through various initiatives, including:

• Implementation of a robust compliance program which prioritizes ethical behavior across all levels of the organization.
• Annual training programs focused on ethical business practices, with over 90% employee participation in 2023.
• Regular audits and transparency reports that detail financial performance and compliance with industry regulations.

Customer Centricity

Customer centricity reflects Informa's dedication to understanding and meeting the needs of its clients. This value drives innovation and fosters long-term relationships.

Examples of this commitment include:

• Launch of the “Customer First” initiative in 2023, which led to a 20% increase in customer satisfaction scores as measured by independent surveys.
• Investment of over £10 million in enhancing digital platforms to better serve clients and streamline access to information.
• Personalized service models that cater to the specific needs of diverse customer segments, contributing to a 15% year-on-year growth in repeat business.

Innovation

Innovation is a core value that underscores Informa plc's commitment to continually improving its offerings and staying ahead of industry trends.

The company's initiatives reflect this focus on innovation:

• Development of cutting-edge digital platforms which have increased user engagement by 30% in the last fiscal year.
• Establishment of a dedicated innovation fund worth £5 million to support research and development projects.
• Partnerships with technology firms to incorporate AI and machine learning into service offerings, driving efficiency and personalization.

Diversity and Inclusion

Diversity and Inclusion are pivotal to Informa’s core values, promoting a culture where all voices are heard and valued.

The company has made significant strides in this area, such as:

• Achieving a workforce diversity ratio where 50% of leadership roles are held by women as of 2024.
• Launching “Informa Inclusivity” programs that focus on recruitment and retention of diverse talent, with a goal of increasing minority representation by 25% over the next three years.
• Conducting annual surveys to assess workplace culture and address any areas requiring improvement.

Accountability

Accountability is essential to maintaining trust and reliability, ensuring that Informa upholds its commitments to stakeholders.

Demonstrations of accountability can be highlighted through:

• Establishment of clear performance metrics and KPIs tied to company objectives, with regular reporting to stakeholders.
• Ensuring that all employees are aware of their responsibilities through comprehensive onboarding and continuous training programs.
• Regular stakeholder engagement sessions where progress against goals is communicated transparently.