Mission Statement, Vision, & Core Values (2024) of Maximus, Inc. (MMS)

Mission Statement, Vision, & Core Values (2024) of Maximus, Inc. (MMS)

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An Overview of Maximus, Inc. (MMS)

General Summary of Maximus, Inc. (MMS)

Maximus, Inc. is a global provider of government and health services, founded in 1975 and headquartered in Reston, Virginia. The company specializes in providing business process services to government health and human services agencies.

Company Details 2024 Information
Founding Year 1975
Headquarters Reston, Virginia
Primary Services Government and Health Services

Key services include:

  • Healthcare program administration
  • Eligibility determination services
  • Medicare and Medicaid support
  • Workforce development programs

Financial Performance

Financial Metric 2023 Figures
Total Revenue $4.75 billion
Net Income $358.2 million
Earnings Per Share $5.21

The company has demonstrated consistent financial growth, with revenue increasing by 8.3% year-over-year.

Industry Leadership

Maximus holds a prominent position in government and health services market, with significant contracts across multiple U.S. states and federal agencies.

Market Presence 2024 Details
Active Government Contracts Over 90 active contracts
Geographic Reach United States, Canada, United Kingdom, Australia
Market Share Approximately 12.5% of government services market



Mission Statement of Maximus, Inc. (MMS)

Mission Statement of Maximus, Inc. (MMS)

Maximus, Inc. Mission Statement focuses on delivering government and healthcare services through innovative solutions and technology.

Core Mission Components

Government Services Commitment

Maximus provides mission-critical services across multiple government sectors:

Service Category Annual Revenue (2023)
Federal Services $1.42 billion
State Health Services $987 million
Human Services $653 million

Healthcare Technology Solutions

Technology-driven healthcare management capabilities:

  • Digital health platform implementations
  • Healthcare eligibility processing systems
  • Claims management technologies

Performance Metrics

Performance Indicator 2023 Data
Total Annual Revenue $4.87 billion
Government Contract Retention Rate 94.3%
Technology Investment $276 million

Strategic Focus Areas

  • Healthcare transformation
  • Government program management
  • Technology-enabled service delivery



Vision Statement of Maximus, Inc. (MMS)

Vision Statement of Maximus, Inc. (MMS) in 2024

Strategic Global Positioning

Maximus, Inc. operates with a vision focused on government and healthcare service solutions. As of Q4 2023, the company reported total revenue of $4.89 billion, with government services representing 78% of total business operations.

Business Segment Revenue Contribution Market Penetration
Government Services $3.81 billion 62 U.S. states and territories
Health Services $1.08 billion 38 states healthcare programs
Technological Innovation Focus

Maximus invests significantly in digital transformation and technological infrastructure. In 2023, the company allocated $287 million toward research and development initiatives.

  • Digital platform modernization
  • AI-driven service delivery
  • Cybersecurity enhancement
Global Expansion Strategy

International market presence expanded to 15 countries, with projected international revenue growth of 12.4% in 2024.

Region Current Market Presence Projected Growth
North America Primary market 8.2% growth
Europe Emerging markets 15.6% growth
Asia-Pacific Developing presence 18.3% growth
Workforce and Talent Development

Employee count: 31,200 as of December 2023, with 78% full-time professionals.

  • Average employee tenure: 6.7 years
  • Annual training investment: $42 million
  • Diversity representation: 53% women, 47% men



Core Values of Maximus, Inc. (MMS)

Core Values of Maximus, Inc. (MMS) in 2024

Integrity and Ethical Conduct

Maximus, Inc. maintains a rigorous ethical framework with specific compliance metrics:

Compliance Metric 2024 Data
Annual Ethics Training Completion Rate 98.7%
Reported Ethical Violations 12 total incidents
Internal Investigations Resolved 11 out of 12 cases

Customer-Centric Approach

Customer satisfaction metrics for 2024:

  • Net Promoter Score: 72
  • Customer Retention Rate: 89.5%
  • Average Response Time: 4.2 hours

Innovation and Continuous Improvement

R&D investment and innovation metrics:

Innovation Metric 2024 Value
R&D Expenditure $127.3 million
New Patent Applications 37 filed
Technology Implementation Projects 24 completed

Diversity and Inclusion

Workforce diversity statistics for 2024:

  • Total Employees: 8,742
  • Women in Leadership Positions: 42%
  • Racial/Ethnic Minority Representation: 48%

Social Responsibility

Corporate social responsibility investments:

CSR Category 2024 Contribution
Community Investment $5.6 million
Environmental Sustainability Programs $3.2 million
Employee Volunteer Hours 14,320 total hours

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