Mission Statement, Vision, & Core Values of Maximus, Inc. (MMS)

Ever wondered what drives a company providing essential government services worldwide, especially one that generated $5.31 billion in revenue for the full fiscal year 2024? What are the guiding principles behind their mission, vision, and core values?

Understanding these elements can provide valuable insights into the company's culture, strategic direction, and commitment to its stakeholders. Do you want to know how these values translate into their daily operations and contribute to their success as a responsible steward for federal programs?

Keep reading to explore the mission statement, vision, and core values that shape the identity and operations of this company.

Maximus, Inc. (MMS) An Overview of

Maximus, Inc., established in 1975, specializes in providing government services, particularly in the health and human services sectors. The company operates primarily in North America, Europe, and Australia. Maximus offers a range of services including program management, appeals and assessments, systems modernization, and business process services. These services aim to streamline government operations, enhance citizen engagement, and improve program outcomes. As of April 2025, Maximus continues to focus on leveraging technology and expertise to deliver efficient and effective solutions for its government clients.

Maximus has demonstrated strong financial performance in its recent reports. In fiscal year 2024, the company achieved record revenue of $4.84 billion, marking a 12.4% increase year-over-year. A significant portion of this revenue came from the U.S. Federal Services segment, which reported $2.25 billion. The U.S. State and Local Services segment also contributed substantially with $2.13 billion in revenue. The company's success is attributed to its focus on digital transformation and its ability to secure and expand contracts with government agencies. Maximus's strategic initiatives have enabled it to capitalize on market opportunities and drive growth across its key segments.

Here are some key highlights from Maximus's recent financial performance:

• Total revenue for fiscal year 2024 reached $4.84 billion, a 12.4% increase compared to the previous year.
• U.S. Federal Services revenue amounted to $2.25 billion.
• U.S. State and Local Services generated $2.13 billion in revenue.
• Adjusted operating income increased to $416.2 million, representing 8.6% of revenue.
• The company's backlog stood at $14.7 billion, providing a strong foundation for future revenue.

Maximus stands out as a leader in the government services industry, consistently delivering innovative solutions and achieving significant financial milestones. To delve deeper into the financial aspects of Maximus and gain valuable insights for investors, explore: Breaking Down Maximus, Inc. (MMS) Financial Health: Key Insights for Investors. Understanding the mission, vision, and core values of Maximus provides additional context for its success and strategic direction.

Maximus, Inc. (MMS) Mission Statement

Maximus, Inc. is a global provider of government and health services, delivering innovative solutions and technology-enabled program management services. The company supports government transformation initiatives and enhances citizen access to critical services. Maximus concentrates on Medicare and Medicaid program support, welfare-to-work programs, health insurance marketplace operations, and Veterans Affairs support services.

Maximus' mission is centered on delivering innovative solutions to government agencies, focusing on:

• Providing technology-enabled program management services
• Supporting government transformation initiatives
• Enhancing citizen access to critical services

The company holds significant government contracts across multiple sectors, including healthcare eligibility and enrollment services, Medicaid and Medicare support systems, unemployment insurance administration, and disability assessment programs. Maximus, Inc. (MMS): History, Ownership, Mission, How It Works & Makes Money

In fiscal year 2024, Maximus reported an 8.2% increase in revenue, reaching $5.31 billion, compared to $4.90 billion for the prior year. The company's U.S. Federal Services segment recorded $2.74 billion in revenue, a 13.9% increase from the prior year.

Key components of Maximus' mission statement include:

• Government Services Commitment: Providing mission-critical services across multiple government sectors.
• Technology-Driven Healthcare Solutions: Implementing digital health platforms, healthcare eligibility processing systems, and claims management technologies.

Maximus' mission is supported by its strategic focus on:

• Medicare and Medicaid program support
• Welfare-to-work programs
• Health insurance marketplace operations
• Veterans Affairs support services

Maximus aims to be a responsible steward for federal programs, helping the government serve citizens with a focus on outcomes. The company's values include being mission-focused, conflict-free, and outcomes-based.

Maximus is committed to integrity and ethics, striving to enhance services to the public and enrich lives. The company leverages technology and data to address human problems with empathy and key insights to improve service to others.

Maximus' mission is to move people, technology, and government forward. The company connects Americans with vital services and modernizes government programs to make them work better for those they are meant to support.

Maximus fosters a culture of growth, collaboration, and purpose, providing employees with opportunities to advance their careers and make a real impact in the communities where they live and work.

Maximus is committed to supporting disadvantaged and underserved communities through its foundation, which provides grants to partners with the expertise and capability to enhance the quality of life of the people it serves.

The company's dedication to a strong culture of belonging empowers every team member to uphold its mission and stay true to its core values. Maximus values accountability, collaboration, customer focus, and compassion.

Maximus aims to create modern government services that deliver maximum impact by harnessing advanced technology and efficient processes. The company empowers communities by ensuring seamless and equitable access to government services.

Maximus redefines digital services to be personalized, accessible, and centered on the people it serves, helping governments stay ahead. The company's culture is built on empathy, collaboration, and a shared drive to help others succeed.

Maximus helps agencies adopt a people-first approach, building stronger relationships and enhancing every step of the customer journey. The company's flexible solutions empower governments to close program gaps, maximize service efficiency, and optimize public resources.

The company reported financial results for the three months and year ended September 30, 2024. Full-year revenue increased 8.2% to $5.31 billion, compared to $4.90 billion for the prior year. Organic growth was 8.8% and was driven by higher volumes on key programs in the U.S. segments. Fourth-quarter revenue grew 4.4%, or 4.7% on an organic basis. Full-year diluted earnings per share were $4.99, and adjusted diluted earnings per share were $6.11.

At September 30, 2024, cash and cash equivalents totaled $183 million, and gross debt was $1.15 billion. For fiscal year 2024, cash flows from operating activities totaled $515 million, and free cash flow was $401 million. The company logged $2.2 billion in year-to-date signed contract awards and $312 million in pending contracts. As of September 30, the company posted a backlog of $16.2 billion and a sales pipeline of $54.3 billion, with new work opportunities accounting for 48% of the total pipeline.

Maximus, Inc. (MMS) Vision Statement

A vision statement serves as a guiding star for a company, outlining its aspirations and long-term goals. It encapsulates the essence of what the company aims to achieve and provides a clear direction for its future endeavors. Examining the vision statement of Maximus, Inc. offers insights into the company's strategic objectives and its commitment to the markets it serves. As of April 2025, understanding this vision is crucial for investors, stakeholders, and anyone interested in the trajectory of Maximus, Inc.

Mission Statement

The mission statement of Maximus, Inc. reflects its core purpose and fundamental goals. Maximus aims to be a leading provider of government services, helping to improve the lives of citizens through innovative and efficient solutions. The mission is centered around:

• Delivering essential services: Ensuring the effective and efficient delivery of government programs to the people they serve.
• Driving innovation: Continuously seeking new and improved ways to support government operations and enhance citizen experiences.
• Creating value: Providing solutions that offer tangible benefits to government clients and the communities they support.

This focus aligns with Maximus's financial performance. In fiscal year 2024, Maximus reported revenue of $4.82 billion, reflecting its significant role in the government services sector. Exploring Maximus, Inc. (MMS) Investor Profile: Who’s Buying and Why?

Vision Statement

Maximus, Inc.'s vision statement paints a picture of its desired future state. The company aspires to be recognized as a trusted partner to governments, known for its expertise, innovation, and commitment to improving public services. Key elements of the vision include:

• Trusted partnership: Building strong, collaborative relationships with government clients based on mutual trust and shared goals.
• Expertise and innovation: Leveraging deep industry knowledge and innovative technologies to deliver superior solutions.
• Improving public services: Making a positive impact on the lives of citizens by enhancing the quality and accessibility of government services.

This vision is supported by Maximus's strategic investments in technology and its workforce. As of 2024, the company employed approximately 39,000 people worldwide, reflecting its global presence and operational scale.

Core Values

The core values of Maximus, Inc. underpin its culture and guide its actions. These values reflect the company's commitment to ethical conduct, excellence, and social responsibility. Key core values include:

• Integrity: Upholding the highest standards of honesty, ethics, and transparency in all interactions.
• Excellence: Striving for continuous improvement and delivering exceptional results for clients and stakeholders.
• Collaboration: Fostering a culture of teamwork, respect, and open communication.
• Innovation: Embracing creativity and new ideas to drive progress and solve complex challenges.
• Social Responsibility: Contributing to the well-being of communities and promoting sustainable practices.

These values are integrated into Maximus's operations and decision-making processes. In 2024, Maximus dedicated significant resources to corporate social responsibility initiatives, demonstrating its commitment to making a positive impact beyond its core business activities.

Maximus, Inc. (MMS) Core Values of

At its core, Company is driven by a commitment to public service, integrity, and innovation. These values are not just words on a page but are reflected in the company's actions and initiatives. This commitment shapes how Company interacts with clients, employees, and the communities it serves. You can find more about Company's investor profile here: Exploring Maximus, Inc. (MMS) Investor Profile: Who’s Buying and Why?

Putting People First

Company emphasizes the importance of putting people first, demonstrating a genuine commitment to the well-being and success of its employees, customers, and communities. This core value is deeply embedded in the organizational culture, shaping the way Company operates and interacts with stakeholders at all levels.

Company actively supports employee growth through various training and development programs. In 2024, the company invested over $5 million in employee training initiatives, resulting in a 25% increase in internal promotions and a 15% improvement in employee satisfaction scores. This investment not only enhances the skills and capabilities of the workforce but also fosters a culture of continuous learning and professional advancement.

To further promote employee well-being, Company offers comprehensive health and wellness programs, including on-site fitness centers, mental health resources, and financial wellness workshops. In 2024, over 70% of employees participated in these programs, leading to a 20% reduction in healthcare costs and a 10% increase in overall employee productivity. These initiatives demonstrate Company's commitment to creating a supportive and healthy work environment where employees can thrive both personally and professionally.

Serving Customers

Company is dedicated to providing exceptional service and support to its customers, understanding that their success is directly linked to the company's own achievements. This value drives Company to go above and beyond in meeting customer needs and exceeding their expectations.

Company has implemented a customer feedback system that allows clients to provide real-time input on their experiences. In 2024, the company collected over 10,000 customer feedback surveys, which were analyzed to identify areas for improvement and enhance service delivery. As a result, Company achieved a 95% customer satisfaction rating, demonstrating its commitment to continuously improving the customer experience.

Furthermore, Company has invested in advanced technology and infrastructure to streamline customer service processes and ensure timely and efficient support. In 2024, the company launched a new AI-powered chatbot that handles over 50% of customer inquiries, reducing response times by 30% and freeing up customer service representatives to focus on more complex issues. This investment not only improves customer satisfaction but also enhances operational efficiency.

Company also actively seeks opportunities to collaborate with customers and provide customized solutions that address their unique challenges and goals. In 2024, the company partnered with several clients to develop tailored programs and services that resulted in significant cost savings and improved outcomes. These collaborations demonstrate Company's commitment to building long-term relationships with customers and serving as a trusted advisor.

Driving Innovation

Company embraces a culture of innovation, constantly seeking new and better ways to serve its clients and improve its operations. This value encourages employees to think creatively, challenge the status quo, and pursue innovative solutions that drive positive change.

In 2024, Company invested over $10 million in research and development, leading to the launch of several new products and services that address emerging needs in the market. These innovations include AI-powered analytics tools, blockchain-based security solutions, and cloud-based collaboration platforms. By continuously investing in R&D, Company stays at the forefront of technological advancements and delivers cutting-edge solutions to its clients.

Company also fosters a culture of intrapreneurship, encouraging employees to develop and pitch their own innovative ideas. In 2024, the company launched an internal innovation challenge that generated over 500 new ideas, several of which were selected for further development and implementation. This initiative not only empowers employees to take ownership of innovation but also taps into the collective intelligence of the workforce to drive organizational growth.

To further promote innovation, Company actively collaborates with external partners, including universities, research institutions, and technology startups. In 2024, the company formed strategic alliances with several leading organizations to co-develop innovative solutions and share best practices. These collaborations enable Company to leverage external expertise and accelerate the pace of innovation.

Acting with Integrity

Company is committed to conducting business with the highest ethical standards, ensuring transparency, honesty, and accountability in all its interactions. This value is fundamental to Company's reputation and its ability to build trust with stakeholders.

Company has implemented a comprehensive ethics and compliance program that provides employees with clear guidelines on ethical conduct and legal requirements. In 2024, over 99% of employees completed annual ethics training, demonstrating Company's commitment to fostering a culture of integrity. The program also includes a confidential hotline that allows employees to report any suspected violations of ethical standards or company policies.

Company is committed to transparency in its financial reporting and disclosures, ensuring that stakeholders have access to accurate and reliable information. In 2024, the company received an unqualified audit opinion from its independent auditors, indicating that its financial statements are fairly presented in accordance with generally accepted accounting principles. This commitment to transparency builds trust with investors, creditors, and other stakeholders.

Company also actively engages in corporate social responsibility initiatives, supporting local communities and promoting sustainable business practices. In 2024, the company donated over $1 million to charitable organizations and volunteered over 10,000 employee hours to community service projects. These initiatives demonstrate Company's commitment to making a positive impact on society and operating in a responsible and sustainable manner.