Mission Statement, Vision, & Core Values of Rimini Street, Inc. (RMNI)

You're defintely looking into Rimini Street, Inc. (RMNI) because their strategic compass-Mission, Vision, and Core Values-is what anchors a business generating a substantial $0.42 Billion USD in trailing twelve-month (TTM) revenue as of November 2025. But does their stated mission-to enable clients to achieve business objectives through an innovative alternative-actually translate to the 3,155 active clients staying put, especially with a Q3 2025 GAAP Gross Margin of 59.9%? We have to ask: How does a vision to redefine the enterprise software support market map to the $611.2 million in Remaining Performance Obligations (RPO), and what does that mean for your investment decision right now?

Rimini Street, Inc. (RMNI) Overview

Rimini Street, Inc. (RMNI) is the pioneer that fundamentally changed the enterprise software support market. Founded in 2005 by Seth A. Ravin, the company set out to provide a cost-effective, premium alternative to the expensive, vendor-direct support offered by giants like Oracle and SAP. It's a simple, powerful value proposition: save money and get better service.

The core of Rimini Street's offering is third-party support for enterprise software, primarily for Oracle, SAP, and VMware products. Their model is subscription-based and ultra-responsive, guaranteeing support for at least 15 years without forcing clients into costly, disruptive upgrades. They've also expanded into end-to-end enterprise software support, managed services, and innovative Agentic AI ERP solutions, which they believe will eventually replace today's monolithic Enterprise Resource Planning (ERP) systems.

As of November 2025, Rimini Street's financial footprint is substantial, reflecting its established market position. The company's Trailing Twelve Months (TTM) revenue is approximately $0.42 Billion USD, built on a growing base of enterprise clients. This TTM figure gives you a clear, near-term view of their scale.

• Founded in 2005 to disrupt vendor support.
• Core services: Third-party support for Oracle, SAP, and VMware.
• Active Clients: 3,155 as of Q3 2025.

Financial Performance: Q3 2025 Snapshot

Looking at the fiscal third quarter of 2025, which ended September 30, 2025, Rimini Street delivered a mixed but strategically sound performance. The headline revenue figure was $103.4 million, a slight year-over-year decrease of 1.2%. Here's the quick math: this dip is primarily due to the planned wind-down of support services for Oracle PeopleSoft products, which is a strategic move to focus on higher-growth areas.

To be fair, the core business is still growing. Excluding the PeopleSoft wind-down, Rimini Street's revenue actually increased by 2.5% over the prior year. This growth is fueled by their main revenue stream: subscription revenue, which hit $97.8 million for the quarter, accounting for 94.5% of their total revenue. That's a strong indicator of a sticky, recurring business model.

The company also achieved a net income of $2.8 million for Q3 2025, a significant turnaround from a net loss in the same period last year, largely helped by settlement proceeds. Plus, the future revenue pipeline looks solid: Remaining Performance Obligations (RPO), which is the backlog of contracted, unearned revenue, reached a record $611.2 million, up 6.4% year-over-year. That's defintely a key metric for subscription businesses.

In terms of market growth, the shift is clear: U.S. revenue decreased to $46.3 million (a 10.3% drop), but international revenue picked up the slack, growing 7.7% to $57.2 million. The company's growth engine is increasingly global.

Industry Leadership and Strategic Innovation

Rimini Street has solidified its position as the leading third-party support provider for Oracle, SAP, and VMware software, a title they have held by consistently challenging the status quo. They don't just fix bugs; they offer a strategic path for companies to save money-often 50% of their annual vendor support fees-and reinvest those savings into innovation.

The company is now staking its future on next-generation technology, specifically their Agentic AI ERP innovation solutions. This new focus positions Rimini Street as a specialized partner that can extend the useful life of a client's current ERP system while simultaneously layering on the benefits of Artificial Intelligence (AI) and agentic automation. They are framing this as a 'Transformation without Disruption,' allowing clients to fund AI initiatives with the billions of dollars saved from avoided vendor upgrades. To understand the full scope of their model, including their history and how they generate revenue, you can read more here: Rimini Street, Inc. (RMNI): History, Ownership, Mission, How It Works & Makes Money.

Rimini Street, Inc. (RMNI) Mission Statement

You're a decision-maker looking at Rimini Street, Inc. (RMNI) and want to know if their stated purpose aligns with their financial performance and market value. The company's mission statement is the critical anchor here: to provide extraordinary technology solutions powered by extraordinary people that achieve each client's strategic, operational and financial goals. This statement is more than just marketing; it's a clear roadmap for their entire business model, which is why it's directly tied to their revenue and client retention metrics.

A mission statement's significance is simple: it guides capital allocation and product development. For Rimini Street, this focus has translated into a projected full-year 2025 revenue of approximately $422.66 million, a number that reflects the stickiness of their subscription-based model. It's a defintely strong signal when a service company's mission is so outcome-focused.

You can read more about how this mission fits into the broader corporate structure here: Rimini Street, Inc. (RMNI): History, Ownership, Mission, How It Works & Makes Money

Component 1: Extraordinary Technology Solutions (Innovation and Product)

The first core component is about delivering superior products, which for Rimini Street means offering a comprehensive alternative to original software vendor (OSV) support. This isn't just about maintenance; it's about innovation that extends the life and value of mission-critical enterprise resource planning (ERP) systems like Oracle and SAP.

The company is heavily investing in next-generation offerings, like their innovative Agentic AI ERP solutions, which use artificial intelligence to automate and optimize core business processes. Also, their security suite, Rimini Protect™ Advanced Hypervisor Security, shows a commitment to protecting client systems against threats like ransomware, which is a major operational risk today. This focus on AI and security has been recognized, including the company winning the Business Intelligence Group's 2025 Best AI-based Customer Service Solution of the Year Award.

• Focus on AI-enhanced support for faster issue resolution.
• Offer advanced security solutions like Rimini Protect™.
• Client-centric innovation, not vendor-dictated upgrades.

Component 2: Extraordinary People (Service and Expertise)

The second component, 'extraordinary people,' speaks directly to the quality of their Global Service Delivery team-the engineers and experts who deliver the support. This is where the rubber meets the road for a service-based business; you're buying expertise, not just software.

The proof is in the metrics. Rimini Street consistently achieves an average client satisfaction rating of 4.9 out of 5.0 on its support delivery and onboarding services, based on Q1 2025 data. This high score is a direct result of their team's performance, which closed over 7,200 support cases in Q1 2025 alone and delivered over 10,000 tax, legal and regulatory updates to clients across 28 countries. The Global Service Delivery team was even honored with a Silver Stevie Award in 2025 for Front-Line Customer Service Team of the Year in Technology Industries. That is a high bar for service.

Component 3: Achieve Client's Strategic, Operational, and Financial Goals (Value Proposition)

The final, most crucial component is the outcome: achieving the client's goals. This is the value proposition that underpins the entire business model. The primary financial goal Rimini Street helps clients achieve is cost savings on third-party support services, which can be up to 50% compared to the original vendor's fees.

These savings aren't just a budget cut; they are strategic capital. Clients are leveraging these freed-up funds to accelerate their own innovation, especially in areas like AI, instead of funding costly, forced migrations like a move to S/4HANA. The company's success in delivering this value is reflected in their trailing twelve months (TTM) Revenue Retention Rate, which stood at 90% as of June 30, 2025. When a client base of 3,155 active clients continues to renew at that rate, it shows the service is delivering tangible, long-term value.

• Generate significant cost savings (up to 50%) versus vendor support.
• Free up capital for strategic initiatives like AI and digital transformation.
• Provide a stable, long-term roadmap for mission-critical systems.

Rimini Street, Inc. (RMNI) Vision Statement

You're looking for the bedrock of Rimini Street, Inc.'s strategy-the mission and vision that anchor their financial performance. The direct takeaway is that Rimini Street is moving past its core identity as just a third-party support provider to become a full-suite Agentic AI ERP (Enterprise Resource Planning) solution leader, positioning itself as the innovation engine funded by the savings it generates for clients.

This is a critical shift. They are fundamentally changing the value proposition from cost-saving to innovation-enabling. The company's vision is to be the global, trusted partner for end-to-end enterprise software solutions, helping clients redirect capital from maintenance to modern, high-growth initiatives like Artificial Intelligence (AI). This vision is supported by tangible financial metrics, like the record Remaining Performance Obligations (RPO) of $611.2 million as of the third quarter of 2025, which is up 6.4% year-over-year, showing strong client commitment to their long-term contracts.

The Core Mission: Disrupting Enterprise Software Support

The mission of Rimini Street, Inc. is clear: to be the leading global provider of end-to-end enterprise software support and innovation solutions, specifically as the premier third-party support alternative to Oracle, SAP, and VMware. This is their bread-and-butter, the core business model that generates the capital for their forward-looking vision.

The value proposition is simple and compelling: save clients money and provide better service. They offer support that can save customers up to 50% on annual support costs compared to vendor maintenance, freeing up capital for other investments. This is a recession-resilient model; when times are tight, CIOs look for cost cuts, and Rimini Street is a clear answer. The company's subscription revenue, which is the most stable and predictable part of their business, accounted for 94.6% of total revenue in the second quarter of 2025. That's a defintely sticky revenue stream.

• Save clients money on vendor support.
• Provide premium, mission-critical support.
• Extend the life of existing ERP systems.

The Forward Vision: Leading the Agentic AI ERP Revolution

The company's true forward-looking vision centers on its new Agentic AI ERP solutions, which it unveiled in October 2025. This isn't just about supporting old systems; it's about declaring ERP software dead and using AI to deliver innovation over existing systems without costly, disruptive upgrades. This vision positions Rimini Street as a technology accelerator, not just a cost-saver.

This strategy is already gaining traction. In the third quarter of 2025, the company closed more than two dozen client engagements around its new Agentic AI ERP innovation solution powered by the ServiceNow AI platform. They are actively expanding their total addressable market (TAM) by moving beyond traditional third-party support into managed services and new solutions for security and interoperability. This is how they plan to grow past the estimated full-year 2025 revenue of $422.66 million.

Core Value in Action: Client-Centric Performance and Financial Value

Rimini Street's core values are best expressed through its commitment to client success and operational excellence, which directly translates into financial stability. The company's focus on premium service is concrete: they consistently report an average client satisfaction rating on support delivery of 4.9 out of 5.0. This high level of service is what drives the reliable recurring revenue.

The financial value they deliver is reflected in their client retention and growth. The Revenue Retention Rate for the trailing twelve months ended September 30, 2025, was 89%. Plus, the total number of Active Clients grew to 3,155 in the third quarter of 2025. This demonstrates that their value proposition-cost savings and premium support-is resonating with a growing number of Fortune Global 100, Fortune 500, and midmarket organizations. You can read more about this model in Rimini Street, Inc. (RMNI): History, Ownership, Mission, How It Works & Makes Money.

Here's the quick math: with a Q3 2025 net income of $2.8 million and a focus on expanding higher-margin managed services, the company is demonstrating that its core values of service and innovation are translating to the bottom line, even as it navigates the wind-down of legacy PeopleSoft support contracts.

Rimini Street, Inc. (RMNI) Core Values

You're looking for the bedrock of Rimini Street, Inc.'s strategy-the core values that translate into their financial performance and client stickiness. The direct takeaway is that their values aren't abstract posters on a wall; they are operational mandates focused on Extraordinary Service, Client-Driven Financial Value, and Innovation for Future-Readiness.

As a seasoned analyst, I see these values directly reflected in the Q3 2025 numbers. For instance, the Revenue Retention Rate hit 90% for the trailing twelve months ended June 30, 2025, which is a defintely strong signal of value delivery and client trust. That level of retention doesn't happen by accident; it's a product of their core principles.

Extraordinary Service and Client Partnership

Rimini Street's mission is to provide extraordinary technology solutions powered by extraordinary people that achieve each client's strategic, operational and financial goals. This isn't just about break/fix support; it's about acting as a true strategic partner. They know that if onboarding takes 14+ days, churn risk rises, so they focus on seamless execution.

Their commitment to service quality is measurable. The average client satisfaction rating on their support delivery and onboarding services is consistently high, sitting at 4.9 out of 5.0. That's a phenomenal score in the enterprise software world. They back this up with a service level agreement (SLA) that guarantees a 10-minute engineer response time for priority one critical issues, 24/7/365. That's a clear, actionable metric of their service value.

• Engineers average 20+ years of experience.
• Closed over 7,200 support cases in Q1 2025.
• Active Clients reached 3,155 as of Q3 2025.

Client-Driven Financial Value

A central value is helping clients redirect capital from maintenance to innovation. The core of their business model is enabling clients to achieve significant savings on their total software support costs-often up to 90% compared to the original vendor. These savings are not abstract; they are funds clients can use for strategic initiatives like Artificial Intelligence (AI) and digital transformation.

Here's the quick math on the impact: Rimini Street has helped clients realize an estimated nearly $10 billion in cumulative savings since 2005. This financial flexibility is why companies like Silicon Labs, a U.S.-based semiconductor manufacturer, chose to partner with them to maximize their SAP ECC 6.0 investment and accelerate modernization without costly upgrades. The company's Gross Margin, which was 61.0% in Q1 2025, shows that they maintain strong operational efficiency while delivering this cost reduction.

Innovation for Future-Readiness

Rimini Street is not just a legacy support provider; they position themselves as an innovation partner. This value is about giving clients control over their IT roadmap, free from vendor-imposed upgrade cycles. Their focus is on extending the life and value of mission-critical systems while integrating modern capabilities.

A key initiative in 2025 demonstrating this is the launch of their Agentic AI ERP solutions, powered by ServiceNow. This shows a clear commitment to using cutting-edge technology to enhance support. Also, the introduction of Rimini Protect™ Advanced Hypervisor Security, which safeguards against ransomware and other vulnerabilities for VMware and other Linux-based hypervisors, is another concrete example of proactively addressing client risk. This helps clients avoid vendor-imposed deadlines and focus on their own business needs. For more on the market's perspective on this strategy, you might want to read Exploring Rimini Street, Inc. (RMNI) Investor Profile: Who's Buying and Why?

Actionable Commitment to Values

The company's values translate directly to their financial commitments. Their Remaining Performance Obligations (RPO)-essentially their contract backlog-reached a record $611.2 million in Q3 2025. This figure, up 6.4% from the prior year, is the market's vote of confidence in their value proposition and service model. The consistent growth in RPO, despite a slight Q3 revenue decrease to $103.4 million due to the planned wind-down of legacy PeopleSoft support, shows the core business is intact and the value proposition is resonating. This strong backlog provides a margin of safety for investors.

Next step: Review the Q4 2025 guidance when it's released to see if the Adjusted Calculated Billings growth of 6.7% from Q3 2025 continues to outpace revenue changes, confirming the values are driving sustainable growth.