Mission Statement, Vision, & Core Values (2025) of Surya Roshni Limited.

An Overview of Surya Roshni Limited

General Summary of Surya Roshni Limited

Founded in 1973, Surya Roshni Limited has become a prominent player in the Indian manufacturing sector, primarily known for its diverse portfolio that includes lighting products, electrical cables, and home furnishings. The company has evolved significantly over the decades, expanding its operations to cover both domestic and international markets.

As of 2024, Surya Roshni manufactures a wide range of products, including LED lighting solutions, incandescent bulbs, and various types of wires and cables. The company reported sales of approximately INR 8,500 crores in the most recent financial year, showcasing its robust market presence.

Company's Financial Performance

In the latest financial report for the year ending March 2024, Surya Roshni Limited achieved a record-breaking revenue of INR 8,500 crores, reflecting an increase of 20% compared to the previous year. The company's lighting segment, which accounts for a significant portion of its revenue, reported sales of INR 4,000 crores, marking a substantial growth fueled by rising demand for energy-efficient products.

Additionally, the electrical cables division contributed approximately INR 3,500 crores to total sales, attributed to increased infrastructure projects across India. The company has also expanded its footprint in international markets, with exports reaching around INR 1,000 crores, showcasing an impressive 15% growth year-over-year.

Introduction to Surya Roshni Limited as an Industry Leader

Surya Roshni Limited stands out as one of the leading companies in the manufacturing and electrical sector in India. Its commitment to innovation, quality products, and sustainable practices has earned it a reputation for excellence. With a vision focused on becoming a global leader in its categories, Surya Roshni continues to invest in research and development, positioning itself strategically in a competitive marketplace.

The company's ongoing success is driven by its ability to adapt to market trends and customer needs, making it a preferred choice for both consumers and businesses alike. To discover more about what sets Surya Roshni apart in the lighting and electrical products industry, further insights are available below.

Mission Statement of Surya Roshni Limited

Mission Statement Overview

Surya Roshni Limited's mission statement serves as a guiding framework for its operations, defining the company’s purpose and core objectives. The mission statement reflects the commitment to delivering quality products and services, ensuring customer satisfaction, and achieving long-term growth.

Core Component 1: Commitment to Quality

One of the primary components of Surya Roshni's mission statement is its unwavering commitment to quality. The company emphasizes the production of high-quality lighting and plumbing products, as evidenced by its ISO 9001 certifications. In the financial year ending March 2023, the company reported a revenue of ₹8,711 crores, showcasing its ability to maintain standard quality while driving sales.

Furthermore, Surya Roshni invests significantly in quality control processes. The company allocates around 5% of its revenue annually towards research and development (R&D) initiatives aimed at enhancing product quality and innovation.

Core Component 2: Customer Satisfaction

Customer satisfaction forms the backbone of Surya Roshni's mission statement. The company strives to exceed customer expectations through its diverse product range and exceptional service. Recent customer feedback surveys indicated a satisfaction rate of 92% among consumers, highlighting the effectiveness of its customer service strategies.

Moreover, Surya Roshni has implemented a multi-channel support system, including a dedicated hotline and online chat services, to ensure prompt assistance. The company also tracks Net Promoter Score (NPS), which stood at 75 in the latest assessment, indicating a high likelihood of customer recommendations.

Core Component 3: Sustainable Growth

The commitment to sustainable growth is another vital aspect of Surya Roshni's mission statement. The company has set ambitious sustainability goals aimed at reducing its carbon footprint by 20% by 2025. In their latest sustainability report, Surya Roshni achieved a reduction of 15% in carbon emissions in the past fiscal year.

Investment in sustainable technologies is also evident, with Surya Roshni allocating approximately ₹200 crores towards eco-friendly production methods in 2023. The company has implemented energy-efficient solutions in its manufacturing processes, resulting in energy savings of 10% year-over-year.

Vision Statement of Surya Roshni Limited

Vision Statement Overview

Surya Roshni Limited aims to be a leader in the lighting and electrical products sector, focusing on sustainability and innovation. The company's vision emphasizes creating a brighter and more sustainable future through quality products and customer satisfaction.

Commitment to Sustainability

As part of its vision, Surya Roshni Limited is dedicated to sustainable practices. The company has reported a reduction of approximately 30% in carbon emissions since its implementation of eco-friendly technologies in 2021. Their manufacturing plants are now powered by 40% renewable energy sources, showcasing their commitment to environmental preservation.

Innovation and Technology Advancement

Surya Roshni Limited focuses on technological advancements to enhance product offerings. In 2023, the company invested ₹100 crores into research and development, resulting in the introduction of smart lighting solutions that account for 25% of their total product revenue. This investment highlights their vision to integrate innovation throughout various business functions.

Customer-Centric Approach

At the core of Surya Roshni’s vision is a strong customer-centric approach. Their customer satisfaction index stands at 92%, reflecting their commitment to understanding and meeting client needs. The company has also implemented a 24/7 customer support system, aiming to enhance customer interactions and maintain long-term relationships.

Market Expansion Goals

Surya Roshni Limited has set ambitious targets for market expansion. By the end of 2024, they aim to increase their market share in the electrical segment by 15%. The company plans to expand its international presence by entering two new markets in Southeast Asia, which is anticipated to contribute an additional ₹500 crores to annual revenue.

Table of Vision-Driven Metrics

Conclusion of Vision Strategy

Surya Roshni Limited’s vision fosters a robust framework for achieving its goals, ensuring they remain at the forefront of sustainability, innovation, and customer satisfaction in the electrical and lighting market.

Core Values of Surya Roshni Limited

Customer Centricity

Surya Roshni Limited emphasizes a customer-first approach, prioritizing the needs and satisfaction of their clients. In 2024, the company reported a customer satisfaction score of 87%, showcasing its commitment to service excellence.

To reinforce this core value, Surya Roshni launched the 'Customer Delight Program,' which focuses on personalized customer service and follow-ups. The initiative contributed to a 15% increase in repeat business in the last fiscal year, highlighting the effectiveness of their customer engagement strategies.

Innovation

Innovation is a pivotal core value at Surya Roshni, driving the company towards sustainable practices and advanced product offerings. In 2024, the firm invested ₹100 crore in research and development, which resulted in the introduction of energy-efficient lighting solutions that reduced energy consumption by 30%.

Additionally, the company has implemented a digital transformation strategy that led to a 20% reduction in production costs, effectively showcasing their commitment to leveraging technology for continuous improvement.

Integrity

Integrity is fundamental to Surya Roshni’s operations, ensuring transparency and ethical practices. The company has maintained a 100% compliance rate with regulatory standards in 2024, reinforcing its dedication to ethical business conduct.

Surya Roshni also conducted over 50 employee training sessions on ethical behavior and compliance, ensuring that all employees are aligned with the company’s integrity standards and practices.

Sustainability

Surya Roshni is committed to sustainable practices, emphasizing environmental responsibility. As of 2024, the company's initiatives led to a 40% reduction in carbon emissions across operations, significantly contributing to its sustainability goals.

Furthermore, the company launched a 'Green Initiatives' program, investing ₹50 crore in renewable energy sources, which now account for 25% of its total energy usage.

Collaboration

Collaboration fosters a culture of teamwork and collective growth at Surya Roshni. In 2024, the company reported a 35% increase in cross-departmental projects, highlighting the effectiveness of their collaborative efforts.

Surya Roshni implemented a 'Variety Connect' platform that encourages employees from different sectors to share insights and collaborate. This initiative has successfully maintained an employee engagement score of 90%.