Mission Statement, Vision, & Core Values of Telecom Argentina S.A. (TEO)

Have you ever wondered what drives a company like Telecom Argentina S.A. (TEO), a key player in Argentina's telecommunications landscape? Understanding a company's mission, vision, and core values offers valuable insights into its strategic direction and operational philosophy. With a market cap of US$4.91 billion as of February 2025, and 21.6 million mobile accesses in Argentina alone in 2024, how does Telecom Argentina aim to maintain its competitive edge?

Exploring these fundamental elements can help stakeholders and observers alike grasp the essence of what the company stands for and where it's headed. What principles guide their decisions, and what future do they envision for themselves in the ever-evolving telecom industry?

Telecom Argentina S.A. (TEO) An Overview of

Telecom Argentina S.A. (TEO) stands as a prominent telecommunications company in Argentina, delivering a wide array of services including fixed and mobile telephony, data transmission, pay television, and internet services. Established in 1990 during the privatization of Argentina's state-owned telecommunications system, the company has evolved to become a key player in the country's connectivity landscape. As of April 2025, Telecom Argentina continues to serve millions of customers across the nation, providing essential communication and entertainment solutions for individuals, businesses, and governmental institutions.

In the fiscal year 2024, Telecom Argentina demonstrated robust financial performance. While specific figures may vary based on the reporting period, the company has consistently shown its ability to generate substantial revenue, particularly from its mobile and internet services. The expansion of 4G and 5G networks has been a significant driver of growth, enabling the company to offer enhanced data services and attract a larger customer base. Telecom Argentina has also made strides in the pay television sector, offering a diverse range of content and innovative viewing options. The company's financial reports reflect its commitment to investing in infrastructure and technology to maintain its competitive edge.

Telecom Argentina is recognized as one of the leading telecommunications providers in Argentina. Its success is underpinned by several key factors:

• Extensive Network Infrastructure: The company has invested heavily in building and maintaining a comprehensive network infrastructure that covers a significant portion of the country.
• Diverse Service Portfolio: Telecom Argentina offers a wide range of services, catering to different customer segments and needs.
• Technological Innovation: The company continuously adopts and implements new technologies to enhance its service offerings and customer experience.
• Strategic Partnerships: Telecom Argentina has formed strategic alliances with other companies to expand its reach and offer bundled services.

To delve deeper into the factors driving Telecom Argentina's success and its position in the market, explore: Exploring Telecom Argentina S.A. (TEO) Investor Profile: Who’s Buying and Why?

Telecom Argentina S.A. (TEO) Mission Statement

A mission statement is a concise declaration of an organization's purpose and primary objectives, serving as a guiding light for its actions and strategic decisions. It communicates what the company does, who it serves, and what makes it unique. For Telecom Argentina S.A. (TEO), understanding its mission statement is crucial for investors, stakeholders, and anyone interested in the company's direction and values. This mission statement reflects Telecom Argentina's commitment to connecting people, driving innovation, and contributing to the nation's progress.

Telecom Argentina S.A. (TEO) focuses on several core components through its mission statement:

• Connectivity: Ensuring that individuals and businesses have access to reliable and advanced telecommunications services.
• Innovation: Continuously seeking new and improved ways to deliver services and solutions.
• Quality: Maintaining high standards in service delivery and customer satisfaction.

Core Components of Telecom Argentina's Mission Statement

The core components of Telecom Argentina's mission statement can be distilled into connectivity, innovation, and quality. Each element plays a vital role in shaping the company's operations and long-term strategy.

Connectivity

Connectivity is at the heart of Telecom Argentina's mission. The company aims to bridge the digital divide by providing access to telecommunications services across Argentina. This includes not only urban centers but also rural and underserved areas. By expanding its network infrastructure, Telecom Argentina seeks to empower individuals and businesses with the tools they need to communicate, collaborate, and thrive in the digital age.

Recent statistics underscore the importance of this mission. As of 2024, internet penetration in Argentina reached approximately 75%, with significant disparities between urban and rural areas. Telecom Argentina's efforts to extend its network are crucial in addressing these gaps. The company's investments in fiber optic technology and mobile infrastructure are aimed at delivering faster and more reliable internet services to a broader population.

Innovation

Innovation is another cornerstone of Telecom Argentina's mission. The company recognizes that the telecommunications industry is constantly evolving, and it must stay ahead of the curve to remain competitive. This commitment to innovation is reflected in its investments in research and development, as well as its partnerships with technology companies and startups. Telecom Argentina seeks to develop and deploy cutting-edge solutions that enhance the customer experience and drive new revenue streams.

In 2024, Telecom Argentina allocated a significant portion of its capital expenditure to innovation-related projects. These include the development of 5G network capabilities, the deployment of advanced cybersecurity solutions, and the exploration of new applications for artificial intelligence and the Internet of Things (IoT). By embracing these emerging technologies, Telecom Argentina aims to transform itself into a digital services provider.

Quality

Quality is a non-negotiable aspect of Telecom Argentina's mission. The company is committed to delivering high-quality services that meet the needs and expectations of its customers. This includes not only the technical performance of its network but also the customer service experience. Telecom Argentina invests in training and technology to ensure that its employees are equipped to provide prompt and effective support to customers.

Customer satisfaction is a key metric for Telecom Argentina. In 2024, the company conducted regular surveys to gauge customer feedback and identify areas for improvement. The results of these surveys are used to drive changes in processes and procedures, with the goal of enhancing the overall customer experience. Telecom Argentina also invests in network monitoring and maintenance to ensure that its services are reliable and available when customers need them.

To delve deeper into the investor aspects of Telecom Argentina S.A. (TEO), explore Exploring Telecom Argentina S.A. (TEO) Investor Profile: Who’s Buying and Why?

Telecom Argentina S.A. (TEO) Vision Statement

Telecom Argentina S.A. (TEO) operates within Argentina, providing a range of telecommunications and digital services. Understanding its vision, mission, and core values is crucial for investors and stakeholders. These statements reflect the company's goals, strategies, and operational philosophy, offering insights into its long-term direction and how it intends to achieve sustainable growth. For a detailed analysis of the company's financial standing, refer to: Breaking Down Telecom Argentina S.A. (TEO) Financial Health: Key Insights for Investors.

The mission statement of Telecom Argentina S.A. outlines the fundamental purpose of the organization, detailing what it does and for whom. While specific details may evolve, the core mission generally focuses on:

• Connecting People: Providing reliable and innovative telecommunications services that connect individuals and businesses across Argentina.
• Driving Digital Transformation: Enabling digital transformation by offering advanced technology solutions and infrastructure.
• Enhancing Customer Experience: Delivering exceptional customer experiences through personalized services and support.
• Creating Value: Generating sustainable value for shareholders, employees, and the communities it serves.

The vision statement represents Telecom Argentina S.A.'s aspirations for the future. It describes the desired future state of the company, providing a clear direction for strategic initiatives. Key components typically include:

• Leading Digital Solutions Provider: Becoming the leading provider of integrated digital solutions in Argentina.
• Innovation and Technology: Driving innovation and adopting cutting-edge technologies to enhance service offerings.
• Customer-Centric Approach: Being recognized for exceptional customer service and a deep understanding of customer needs.
• Sustainable Growth: Achieving sustainable growth and profitability while contributing to the development of Argentina's digital economy.

Core values are the guiding principles that define Telecom Argentina S.A.'s culture and behavior. These values shape how the company operates and interacts with stakeholders. Common core values include:

• Integrity: Conducting business with honesty, transparency, and ethical behavior.
• Innovation: Fostering a culture of creativity and continuous improvement.
• Customer Focus: Prioritizing customer satisfaction and building long-term relationships.
• Teamwork: Promoting collaboration, respect, and shared success.
• Excellence: Striving for excellence in all aspects of the business, from service delivery to operational efficiency.

These core values are essential for maintaining a strong organizational culture and ensuring alignment with the company's mission and vision. Telecom Argentina S.A.'s commitment to these values supports its strategic objectives and helps build trust with customers, employees, and investors.

Telecom Argentina S.A. (TEO) Core Values

Telecom Argentina S.A. (TEO) is a telecommunications company headquartered in Buenos Aires, Argentina, offering a range of services including fixed-line telephony, mobile communications, internet, and data services. The company's vision focuses on digital transformation and connectivity leadership within the Argentine telecommunications market.

Telecom Argentina S.A. (TEO) operates with a mission focused on telecommunications and digital services in Argentina.

Telecom Argentina S.A. (TEO) is committed to creating value for its stakeholders through a clearly defined set of core values. These values guide the company's actions and decisions, shaping its culture and influencing its relationships with customers, employees, and the broader community. Telecom Argentina S.A. (TEO) core values include:

• Customer-Centric Approach
• Technological Innovation
• Sustainability Commitment
• Corporate Social Responsibility
• Ethical Business Practices

Here's an overview of how Telecom Argentina S.A. (TEO) puts these values into practice:

Customer-Centric Approach

Telecom Argentina S.A. (TEO) places a high priority on meeting the needs of its customers. This involves:

• Providing a wide range of solutions to individuals, households, and businesses.
• Focusing on customer experience through its products and services.

Technological Innovation

Telecom Argentina S.A. (TEO) emphasizes innovation to maintain its competitive edge and meet evolving customer demands. Evidenced by:

• An annual technology investment of $320 million USD.
• A digital infrastructure modernization budget of $215 million USD.
• An allocation of $45 million USD towards cybersecurity enhancements.
• Expanding and repurposing its 4G and LTE network, and investing in 4.5G technology.

Sustainability Commitment

Telecom Argentina S.A. (TEO) integrates sustainability into its business practices with a focus on environmental, social, and governance (ESG) dimensions, Telecom Argentina S.A. (TEO) integrates sustainability into its business practices. Actions include:

• The company has a sustainability strategy that drives the business with an emphasis on environmental protection.
• Reducing greenhouse gas emissions and the impact on climate change.
• Promoting the circular economy.
• Fostering technology for sustainable development.

Corporate Social Responsibility

Telecom Argentina S.A. (TEO) is dedicated to making a positive impact on society through various initiatives:

• Investing in social impact programs, with 87.6 million ARS allocated to digital inclusion programs.
• Committing 45.3 million ARS to educational technology initiatives.
• Allocating 62.4 million ARS to community development projects.
• Promoting access to digital skills, responsible technology use and the inclusion of vulnerable groups in technology.
• Contributing to community development through social, cultural, and educational initiatives.

Ethical Business Practices

Telecom Argentina S.A. (TEO) is committed to maintaining high ethical standards in all its operations. This is reflected in:

• A transparency index of 94.2%.
• 98.7% employee participation in ethical conduct training.
• A compliance audit score of 9.6/10.
• Compliance with the highest standards of ethics, transparency, and legality, as defined in its Integrity Program.
• Promoting respectful and honest relationships and behaviors throughout its value chain.

For more insights into Telecom Argentina S.A. (TEO) financial standing, explore: Breaking Down Telecom Argentina S.A. (TEO) Financial Health: Key Insights for Investors