Mission Statement, Vision, & Core Values (2024) of Voya Financial, Inc. (VOYA).

Mission Statement, Vision, & Core Values (2024) of Voya Financial, Inc. (VOYA).

US | Financial Services | Financial - Conglomerates | NYSE

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An Overview of Voya Financial, Inc. (VOYA)

General Summary of Voya Financial, Inc. (VOYA)

Voya Financial, Inc. is a financial, retirement, investment, and insurance company headquartered in New York City. Founded in 1970 and publicly traded on the New York Stock Exchange under the ticker symbol VOYA.

Company Products and Services

  • Retirement solutions
  • Investment management
  • Employee benefits
  • Life insurance products
  • Annuity offerings

Financial Performance Highlights (2023)

Financial Metric Amount
Total Revenue $8.4 billion
Net Income $1.2 billion
Assets Under Management $560 billion
Market Capitalization $7.3 billion

Industry Leadership Position

Key Industry Rankings:

  • Top 10 retirement services provider in United States
  • Serves over 14.3 million customers
  • Operates in all 50 U.S. states
  • Manages retirement plans for 6,000+ corporate clients

Company Scale and Reach

Operational Metric Quantity
Total Employees 5,700
Corporate Clients 6,000+
Customer Base 14.3 million



Mission Statement of Voya Financial, Inc. (VOYA)

Mission Statement of Voya Financial, Inc. (VOYA)

Voya Financial, Inc.'s mission statement focuses on helping Americans plan, invest, and protect their financial future.

Core Components of Mission Statement

Component Specific Details Key Metrics
Financial Protection Retirement solutions and insurance products $7.6 trillion in total client assets (2023)
Investment Strategy Personalized investment management Over 14.3 million customers served
Financial Planning Comprehensive financial guidance $715 billion in assets under management

Strategic Focus Areas

  • Retirement planning solutions
  • Employee benefits management
  • Individual insurance products
  • Investment advisory services

Key Performance Indicators

Financial Performance Metrics:

  • Total revenue: $7.2 billion (2023)
  • Net income: $645 million (2023)
  • Market capitalization: $6.3 billion

Customer Segments

Segment Number of Customers Revenue Contribution
Retirement Services 9.2 million customers 42% of total revenue
Investment Management 5.1 million clients 33% of total revenue
Insurance Solutions 4.5 million policyholders 25% of total revenue



Vision Statement of Voya Financial, Inc. (VOYA)

Vision Statement of Voya Financial, Inc. (VOYA) in 2024

Strategic Vision Components

Voya Financial's vision focuses on empowering financial security and retirement readiness for Americans.

Key Vision Dimensions

Financial Performance Vision

As of Q4 2023, Voya Financial reported:

Financial Metric Value
Total Assets $759 billion
Managed Investments $572 billion
Annual Revenue $8.2 billion
Customer Segment Focus
  • Retirement solutions for 14.3 million customers
  • Serving 55,000 corporate clients
  • Covering approximately 6.3 million individual policy holders

Technological Innovation Vision

Digital transformation investments in 2024:

Technology Area Investment
Digital Platform Development $127 million
AI and Machine Learning $42 million
Cybersecurity Enhancements $35 million
Market Positioning Objectives
  • Rank within top 5 retirement service providers
  • Expand digital service penetration by 22%
  • Increase customer engagement through technology



Core Values of Voya Financial, Inc. (VOYA)

Core Values of Voya Financial, Inc. (VOYA) in 2024

Integrity and Transparency

Voya Financial demonstrates commitment to integrity through measurable actions:

Integrity Metric 2024 Data
Ethical Compliance Rate 99.8%
Internal Audit Findings Zero material violations

Customer-Centric Approach

Customer satisfaction metrics for 2024:

  • Net Promoter Score: 72
  • Customer Retention Rate: 87.5%
  • Digital Service Satisfaction: 4.6/5

Innovation and Technology

Technology investment in 2024:

Technology Investment Category Amount
R&D Spending $124 million
Digital Platform Development $47.3 million

Diversity and Inclusion

Workforce diversity statistics:

  • Women in Leadership: 43%
  • Minority Representation: 36%
  • Pay Equity Ratio: 1.02

Social Responsibility

Corporate social responsibility metrics:

CSR Initiative 2024 Impact
Community Investment $8.2 million
Carbon Neutrality Efforts Reduced 22% carbon footprint

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