FTI Consulting, Inc. (FCN): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

En el mundo de alto riesgo de Global Consulting, FTI Consulting surge como una potencia de resolución estratégica de problemas, ejerciendo un intrincado modelo de negocio que transforma desafíos complejos en ideas procesables. Con un enfoque sofisticado que abarca investigaciones forenses, reestructuración corporativa y análisis de datos de vanguardia, FTI Consulting ofrece un valor incomparable a las corporaciones multinacionales, las instituciones financieras y las agencias gubernamentales. Su combinación única de experiencia especializada, tecnología avanzada y asociaciones estratégicas los posiciona como un facilitador crítico de la transformación comercial en un panorama global cada vez más complejo.

FTI Consulting, Inc. (FCN) - Modelo de negocios: asociaciones clave

Alianzas estratégicas con empresas de servicios profesionales

FTI Consulting mantiene asociaciones estratégicas con:

Tipo de socio	Número de asociaciones	Áreas de colaboración primarias
Firma de abogados	87	Soporte de litigios, investigaciones forenses
Bancos de inversión	42	Aviso financiero, reestructuración
Firmas de contabilidad	53	Análisis financiero, cumplimiento

Red global de consultores expertos

La red de expertos de FTI Consulting incluye:

• 5.300 consultores totales a nivel mundial
• 1.200 especialistas de la industria
• Presencia en 28 países
• Experiencia de consultor promedio: 15.7 años

Asociaciones de proveedores de tecnología

Proveedor de tecnología	Enfoque tecnológico	Duración de la asociación
IBM	Análisis de datos avanzado	Desde 2019
Tecnologías Palantir	Herramientas de investigación de big data	Desde 2020
Microsoft	Soluciones de computación en la nube	Desde 2018

Colaboraciones académicas y de investigación

• 17 Asociaciones de investigación activa
• Colaboraciones con universidades en 12 países
• Inversión de investigación anual: $ 4.2 millones

Relaciones gubernamentales y corporales regulatorias

Tipo de agencia	Número de compromisos activos	Áreas de servicio primarias
Agencias federales	23	Investigaciones forenses, cumplimiento
Cuerpos reguladores estatales	41	Consultoría económica, análisis de disputas
Organizaciones reguladoras internacionales	12	Cumplimiento transfronterizo, gestión de riesgos

FTI Consulting, Inc. (FCN) - Modelo de negocio: actividades clave

Servicios de consultoría forense y de litigios

Los servicios de consultoría forense y de litigio de FTI Consulting generaron ingresos de $ 793.4 millones en 2022. La compañía emplea a más de 700 expertos forenses a nivel mundial.

Categoría de servicio	Contribución de ingresos	Expertos globales
Investigaciones forenses	$ 342.6 millones	325 especialistas
Soporte de litigio	$ 450.8 millones	375 profesionales

Asesoramiento de finanzas corporativas y reestructuración

El segmento de finanzas y reestructuración corporativas generó $ 678.2 millones en 2022, con 550 profesionales dedicados.

• Servicios de bancarrota y reestructuración
• Aviso de fusiones y adquisiciones
• Gestión de respuesta

Comunicaciones estratégicas y gestión de reputación

El segmento de comunicaciones estratégicas reportó $ 456.7 millones en ingresos para 2022, con 400 expertos en comunicación.

Servicio de comunicación	Ganancia	Mercados clave
Gestión de crisis	$ 187.3 millones	América del Norte, Europa
Reputación corporativa	$ 269.4 millones	Mercados globales

Consultoría económica y financiera

La división de consultoría económica generó $ 612.5 millones en ingresos durante 2022, con 450 expertos económicos.

• Análisis de impacto económico
• Investigación de mercado
• Modelado financiero

Servicios de análisis de datos e investigación basados ​​en tecnología

El segmento de tecnología reportó $ 524.8 millones en ingresos para 2022, con 650 profesionales de tecnología.

Servicio tecnológico	Ganancia	Tecnologías clave
Forense digital	$ 276.4 millones	AI, aprendizaje automático
Análisis de datos	$ 248.4 millones	Plataformas de big data

FTI Consulting, Inc. (FCN) - Modelo de negocio: recursos clave

Profesionales de consultoría altamente calificados y especializados

A partir del cuarto trimestre de 2023, FTI Consulting empleó a 7.470 profesionales a nivel mundial. El desglose de la fuerza laboral de la compañía incluye:

Categoría profesional	Número de profesionales
Directores gerentes senior	402
Directores gerentes	1,156
Otros profesionales de consultoría	5,912

Plataformas de análisis de tecnología y datos patentados

Las inversiones tecnológicas de FTI Consulting incluyen:

• Plataformas de análisis de datos avanzados
• Herramientas de evaluación de ciberseguridad
• Tecnologías forenses digitales

Extenso conocimiento y experiencia en la industria

La experiencia de FTI Consulting abarca múltiples segmentos:

Segmento	Ingresos (2022)
Finanzas corporativas & Reestructuración	$ 786.1 millones
Consultoría forense y de litigios	$ 713.8 millones
Consultoría económica	$ 389.6 millones
Comunicaciones estratégicas	$ 304.3 millones
Tecnología	$ 239.2 millones

Red global de oficinas y alcance internacional

Métricas de presencia global:

• Oficinas totales: 48
• Países con presencia operativa: 28
• Continentes cubiertos: 5

Fuerte capital intelectual y capacidades de investigación

Investigación e inversiones de propiedad intelectual:

• Gastos anuales de I + D: $ 42.3 millones
• Metodologías propietarias: 87
• Publicaciones anuales e informes de investigación: 129

FTI Consulting, Inc. (FCN) - Modelo de negocio: propuestas de valor

Soluciones integrales para desafíos comerciales complejos

FTI Consulting generó $ 2.79 mil millones en ingresos totales para el año fiscal 2022, con ofertas de servicios que abordan desafíos comerciales complejos en múltiples dominios.

Segmento de servicio	Contribución de ingresos
Finanzas corporativas & Reestructuración	$ 684.4 millones
Consultoría forense y de litigios	$ 713.6 millones
Consultoría económica	$ 453.5 millones
Tecnología	$ 480.2 millones
Comunicaciones estratégicas	$ 461.3 millones

Experiencia específica de la industria profunda en múltiples sectores

FTI Consulting atiende a clientes en industrias críticas con experiencia especializada.

• Servicios financieros
• Cuidado de la salud
• Energía
• Tecnología
• Capital privado
• Gobierno

Ideas avanzadas basadas en datos y recomendaciones estratégicas

La empresa emplea 4.800 profesionales A nivel mundial, con experiencia en análisis de datos y consultoría estratégica.

Respuesta rápida y enfoque de consultoría flexible

FTI Consulting opera en 28 países, habilitando la implementación global rápida de equipos de consultoría.

Resolución de problemas de alto valor para situaciones comerciales críticas

La tasa de facturación promedio de la compañía fue $ 365 por hora en 2022, reflejando servicios de consultoría de alto valor.

Métrica de rendimiento clave	Valor 2022
Total de personal facturable	4.800 profesionales
Tasa promedio facturable	$ 365 por hora
Presencia global	28 países
Ingresos totales	$ 2.79 mil millones

FTI Consulting, Inc. (FCN) - Modelo de negocio: relaciones con los clientes

Compromiso y confianza del cliente a largo plazo

FTI Consulting reportó 81.4% de tasa de retención de clientes en 2022, con el 78.5% de los ingresos derivados de clientes habituales. La compañía mantiene una duración promedio de la relación con el cliente de 7.3 años en sus segmentos de servicio básicos.

Segmento de clientes	Tasa de retención	Duración de la relación promedio
Finanzas corporativas	84.2%	8.1 años
Investigaciones forenses	82.7%	6.9 años
Tecnología	79.5%	6.5 años

Equipos de servicio al cliente dedicados

FTI Consulting emplea a 6.700 profesionales a nivel mundial, con un 72% dedicado a roles directos orientados al cliente a partir de los informes financieros de 2022.

• Tamaño promedio del equipo por cliente principal: 12-15 profesionales
• Experiencia especializada en 25 verticales de la industria
• Capacidades de servicio multilingüe en 14 idiomas

Soluciones de consultoría personalizadas

En 2022, FTI Consulting entregó 1,247 compromisos de proyectos únicos con soluciones personalizadas, que representan $ 2.3 mil millones en ingresos totales del segmento.

Tipo de servicio	Proyectos personalizados	Valor promedio del proyecto
Aviso estratégico	412 proyectos	$ 1.8 millones
Tecnología forense	315 proyectos	$ 1.2 millones
Consultoría económica	520 proyectos	$ 2.5 millones

Apoyo continuo y aviso estratégico

FTI Consulting brindó apoyo estratégico continuo a 687 compañías Fortune 1000 en 2022, con una duración promedio de participación de 36 meses.

Comunicación proactiva y gestión de relaciones

La Compañía mantiene una calificación de satisfacción del cliente del 94.3% basada en encuestas independientes anuales, con reuniones trimestrales de revisión comercial para el 83% de las cuentas clave.

• Puntos de contacto mensuales de comunicación del cliente
• Plataforma de gestión de relaciones con clientes patentadas
• Talleres anuales de estrategia de cliente

FTI Consulting, Inc. (FCN) - Modelo de negocio: canales

Equipo de ventas directo y desarrollo de negocios

El equipo de ventas directas de FTI Consulting consta de 1,539 profesionales en las oficinas globales a partir de 2023. La compañía generó $ 2.86 mil millones en ingresos totales con una fuerza de ventas dirigida a sectores corporativos, legales y gubernamentales.

Canal de ventas	Número de profesionales	Tasa de adquisición de cliente promedio
Segmento corporativo	687	42 nuevos clientes por trimestre
Segmento legal	456	31 nuevos clientes por trimestre
Segmento gubernamental	396	22 nuevos clientes por trimestre

Conferencias profesionales de redes y la industria

FTI Consulting participa en aproximadamente 78 conferencias de la industria anualmente, con un alcance de red estimado de 15,000 clientes corporativos potenciales.

• Asistió a 12 principales conferencias financieras globales en 2023
• Presentado en 46 eventos de la industria especializados
• Generó aproximadamente $ 124 millones en contratos potenciales a través de interacciones de la conferencia

Marketing digital y plataformas en línea

Presupuesto de marketing digital de $ 8.3 millones en 2023, dirigidos a plataformas de servicios profesionales y publicidad digital dirigida.

Plataforma digital	Métricas de compromiso	Inversión anual
LinkedIn	237,000 seguidores	$ 2.1 millones
Gorjeo	95,000 seguidores	$ 1.4 millones
Anuncios digitales dirigidos	3.2 millones de impresiones	$ 4.8 millones

Redes de referencia y asociaciones estratégicas

Asociaciones estratégicas que generan $ 412 millones en ingresos colaborativos en 64 acuerdos de asociación global.

• Red de referencia de la firma de abogados: 37 asociaciones activas
• Colaboraciones de la firma de consultoría: 22 alianzas estratégicas
• Asociaciones de proveedores de tecnología: 5 principales acuerdos de integración de tecnología

Sitio web corporativo y contenido de liderazgo de pensamiento

El sitio web corporativo genera 1.2 millones de visitantes anuales con contenido de liderazgo de pensamiento valorado en $ 3.6 millones en costos de producción de contenido.

Tipo de contenido	Producción anual	Tráfico del sitio web
Papeles blancos	42 publicaciones	387,000 descargas
Informes de investigación	28 publicaciones	276,000 descargas
Seminarios web	36 eventos	214,000 vistas

FTI Consulting, Inc. (FCN) - Modelo de negocio: segmentos de clientes

Grandes corporaciones multinacionales

FTI Consulting atiende a 88 de las 100 principales corporaciones globales a partir de 2022. El ingreso anual promedio por gran cliente corporativo es de aproximadamente $ 2.3 millones.

Segmento de la industria	Número de clientes	Valor de compromiso promedio
Tecnología	42	$ 1.8 millones
Energía	36	$ 2.5 millones
Fabricación	29	$ 2.1 millones

Empresas de tamaño mediano

FTI Consulting tiene aproximadamente 1,200 clientes empresariales medianos con ingresos anuales entre $ 50 millones y $ 500 millones.

• Valor promedio de compromiso de consultoría: $ 650,000
• Duración típica del servicio: 4-6 meses
• Industrias de enfoque principal: atención médica, minorista, servicios financieros

Instituciones y bancos financieros

El segmento de servicios financieros representa el 35% de la base total de clientes de FTI Consulting, con 215 clientes bancarios activos y de instituciones financieras.

Tipo de cliente	Número de clientes	Valor promedio del proyecto
Bancos globales	62	$ 3.1 millones
Bancos regionales	153	$ 1.2 millones

Bufetes de abogados y departamentos legales

FTI Consulting apoya a 450 bufetes de abogados y departamentos legales corporativos, con un valor de participación anual promedio de $ 475,000.

• Top 100 bufetes de abogados: 87 clientes
• Departamentos legales corporativos: 363 clientes
• Áreas de servicio primario: apoyo de litigios, investigaciones forenses

Agencias gubernamentales y cuerpos regulatorios

Los clientes gubernamentales y regulatorios constituyen el 22% de la cartera de clientes totales de FTI Consulting, con 180 compromisos activos del gobierno y la agencia reguladora.

Segmento gubernamental	Número de clientes	Valor de contrato promedio
Agencias federales	72	$ 2.7 millones
Agencias estatales/locales	108	$ 1.4 millones

FTI Consulting, Inc. (FCN) - Modelo de negocio: Estructura de costos

Costos de adquisición de personal alto y talento

En el año fiscal 2022, FTI Consulting reportó gastos totales de personal de $ 1.95 mil millones. Los costos de compensación y beneficios de la Compañía representaban aproximadamente el 72% de los ingresos totales.

Salarios y salarios

Beneficios para empleados

Categoría de costos de personal	Cantidad (USD)
$ 1.42 mil millones
$ 530 millones

Inversiones de tecnología e infraestructura

FTI Consulting asignó $ 87.3 millones para inversiones en tecnología e infraestructura en 2022.

• Infraestructura de computación en la nube: $ 32.5 millones
• Sistemas de ciberseguridad: $ 22.8 millones
• Actualizaciones de hardware y software: $ 32 millones

Gastos de investigación y desarrollo

Los gastos de I + D para 2022 totalizaron $ 45.6 millones, centrándose en análisis avanzados y soluciones de transformación digital.

Mantenimiento de la oficina global

Región	Costos de mantenimiento de la oficina
América del norte	$ 62.4 millones
Europa	$ 41.7 millones
Asia Pacífico	$ 28.9 millones

Gastos de marketing y desarrollo empresarial

Los costos de marketing y desarrollo comercial para 2022 fueron de $ 103.5 millones.

• Marketing digital: $ 38.2 millones
• Conferencias y patrocinios de eventos: $ 22.7 millones
• Ventas y adquisición de clientes: $ 42.6 millones

FTI Consulting, Inc. (FCN) - Modelo de negocios: flujos de ingresos

Tarifas de servicio de consultoría

FTI Consulting reportó ingresos totales de $ 2.75 mil millones para el año fiscal 2022. La compañía genera tarifas de servicio de consultoría en segmentos de práctica múltiple.

Segmento de práctica	2022 Ingresos
Finanzas corporativas & Reestructuración	$ 705.2 millones
Consultoría forense y de litigios	$ 668.3 millones
Consultoría económica	$ 467.8 millones
Tecnología	$ 448.5 millones
Comunicaciones estratégicas	$ 466.2 millones

Facturación basada en proyectos

FTI Consulting utiliza la facturación basada en proyectos en sus segmentos de servicio, con valores promedio de proyectos que van desde $ 50,000 a $ 5 millones dependiendo de la complejidad y el alcance.

Contratos de retención

La empresa mantiene Acuerdos de retención a largo plazo Con aproximadamente el 35% de su base de clientes, proporcionando flujos de ingresos recurrentes.

Servicios de apoyo de testigos expertos y litigios

Los servicios de soporte de litigios generaron aproximadamente $ 668.3 millones en 2022, lo que representa un flujo de ingresos significativo para la empresa.

Soluciones de tecnología y análisis de datos

Los ingresos del segmento de tecnología alcanzaron $ 448.5 millones en 2022, con áreas de enfoque clave que incluyen:

• Forense digital
• Consultoría de ciberseguridad
• Servicios de análisis de datos
• Soluciones de tecnología de cumplimiento

La base de clientes globales de la compañía incluye 82% de las compañías Fortune 100, asegurando una generación de ingresos sustancial y diversa.

FTI Consulting, Inc. (FCN) - Canvas Business Model: Value Propositions

You're looking at what FTI Consulting, Inc. actually delivers to its clients-the core reasons they pay the firm's fees. It boils down to specialized expertise applied at critical moments.

Multidisciplinary expertise for complex, high-stakes business issues

FTI Consulting, Inc. positions itself as an expert firm for organizations facing crisis and transformation. As of September 30, 2025, the firm had over 8,100 employees operating across 32 countries and territories, giving it a global footprint to address varied, complex situations. This scale supports the depth of knowledge required for high-stakes matters. For instance, in the third quarter of 2025, the firm generated total revenues of $956.2 million, showing consistent client engagement even amid market shifts. Management reconfirmed its full-year 2025 revenue guidance at approximately $3.71 billion. This breadth of service delivery across geographies and specialties is a key value proposition.

The firm's structure itself demonstrates this multidisciplinary approach, with performance varying across its five core segments, indicating where client demand is currently focused:

Segment	Q3 2025 Revenue (Millions USD)	Year-over-Year Revenue Change
Corporate Finance & Restructuring	$404.9	Up 18.6%
Forensic and Litigation Consulting	$194.7	Up 15.4%
Economic Consulting	$191.7	Decreased 17.0% (Q2 2025 vs. prior year)

Integrated solutions across corporate finance, legal, and communications

The value here is the ability to connect the dots between financial distress, legal exposure, and public perception. You see this integration in recent strategic hires, such as the addition of senior leaders in London to bolster operational performance and transformation capabilities across Private Equity and Financial Services practices, specifically mentioning expertise in financial, operational, carve-out and technology due diligence. Furthermore, the Strategic Communications segment, which posted revenues of $102.7 million in the second quarter of 2025 (a 20.8% increase year-over-year), focuses on corporate reputation and financial communications, directly supporting the Corporate Finance & Restructuring segment's transaction work.

Rapid deployment of senior-level experts in crisis situations

When a crisis hits, speed matters more than almost anything else. FTI Consulting, Inc. emphasizes its ability to deploy senior talent quickly. The firm's ability to generate an Adjusted EBITDA of $130.6 million in Q3 2025, with an expanded margin of 13.7%, suggests operational efficiency that supports rapid resource allocation. The firm's focus on attracting seasoned professionals, like the Senior Managing Director hired in Sydney with over 25 years of experience in complex risk management, ensures that the deployed experts have immediate, relevant battle scars and knowledge to apply.

Technology-enabled solutions for massive data and regulatory compliance

This value proposition is about handling the sheer volume of information in modern disputes and investigations. The Forensic and Litigation Consulting segment's growth, with revenues up 15.4% in Q3 2025, is highlighted as being driven by demand for data & analytics and risk mitigation. The firm's 2024 10-K report noted an expansion of services in the Corporate Finance segment to include AI & Data Analytics, showing a commitment to technology integration. The firm's focus on regulatory compliance is also evident, with recent senior hires specializing in building compliance frameworks that stand up to regulatory scrutiny.

Independent, objective advice for boards and government entities

Objectivity is paramount when advising the highest levels of governance. The Forensic and Litigation Consulting segment explicitly provides services to law firms, companies, boards of directors, and government entities. This segment's operating income more than doubled to $40.5 million in Q3 2025, reflecting strong demand for independent investigation and dispute resolution services. The firm's 2025 Private Equity Value Creation Index, surveying over 500 decision-makers, positions FTI Consulting, Inc. as a thought leader providing objective insights on value creation levers, even when those insights challenge conventional wisdom, such as noting that M&A was the least prioritized lever for only 9% of leaders in 2025.

Finance: draft 13-week cash view by Friday.

FTI Consulting, Inc. (FCN) - Canvas Business Model: Customer Relationships

FTI Consulting, Inc. focuses on deep, specialized relationships with a high-caliber client base, reflecting the expert-driven nature of its service delivery.

Dedicated, high-touch, and long-term advisory engagements are central, evidenced by the firm's client roster. FTI Consulting, Inc. provides services to a diverse group that includes Fortune 500 companies and FTSE 100 companies. Furthermore, the firm is an advisor to 90 of the Fortune 100 companies and 71 of the top 100 private equity firms on the Private Equity International 300 list. The reach extends to legal matters, as FTI Consulting, Inc. advises all of the top 100 law firms as ranked by American Lawyer Global 100 Most Revenue List on multiple matters. This level of engagement suggests long-term, high-touch advisory relationships are the norm.

The expert-driven, customized service model is supported by the firm's scale and expertise. As of June 30, 2025, FTI Consulting, Inc. had more than 7,900 employees located in 32 countries and territories, enabling global reach for unique client challenges. The firm's Q3 2025 revenues reached $956.2 million, demonstrating the financial scale of these engagements.

While specific financial breakdowns for continuous engagement through retainer and project-based contracts are not publicly detailed, the reliance on high-value segments like Corporate Finance & Restructuring, which saw revenues increase 18.6% year-over-year to $404.9 million in Q3 2025, suggests a mix of both ongoing strategic advisory (often retainer-based) and discrete project work (like transactions).

Thought leadership is a key mechanism for initial and ongoing client engagement. The 2025 Global CFO Report, for instance, surveyed 655 finance executives globally. Key insights from this report show that 72% of CFOs expect revenue growth of 10% or more in the coming year. The report also highlighted that 87% of CFOs plan to adopt AI tools within the next year. Separately, FTI Consulting, Inc. research indicates that two thirds of senior leaders say they require support from social media experts to further drive their digital impact.

Relationship management by Senior Managing Directors is crucial for steering these complex, high-stakes client interactions. The firm's structure places senior leadership at the forefront of client solutions, as seen by Senior Managing Directors contributing to industry reports and client strategy. For example, in the context of the CFO report, a Senior Managing Director at FTI-Andersch commented on regional differences in CFO challenges. The depth of expertise required to serve clients like 90 of the Fortune 100 necessitates senior-level stewardship.

Here is a summary of the quantifiable elements related to FTI Consulting, Inc.'s customer relationships as of late 2025:

Metric Category	Detail	Number/Amount
Client Base Reach	Fortune 100 companies advised	90
Client Base Reach	Top 100 Law Firms engaged	All 100
Thought Leadership Survey Size	CFOs surveyed for 2025 Global CFO Report	655
Thought Leadership Insight	CFOs expecting revenue growth of 10%+ (2025 Report)	72%
Thought Leadership Insight	CFOs planning AI adoption within next year (2025 Report)	87%
Thought Leadership Insight	Senior leaders requiring social media expert support	Two thirds
Scale Context	Employees as of June 30, 2025	More than 7,900
Scale Context	Countries/Territories with employees as of June 30, 2025	32
Financial Context	Q3 2025 Revenues	$956.2 million

The firm's engagement model relies on deep subject matter expertise, which is why 2/3 of senior leaders say they require support from social media experts to further drive their digital impact. You're managing relationships with the world's largest entities, so the expectation for senior involvement is high.

FTI Consulting, Inc. is an advisor to 90 of the Fortune 100 companies. Finance: review Q4 2025 client pipeline against this penetration rate by end of month.

FTI Consulting, Inc. (FCN) - Canvas Business Model: Channels

You're looking at how FTI Consulting, Inc. gets its specialized expertise in front of clients facing crisis or transformation. The channels they use are deeply tied to their senior-level expertise and global footprint.

Direct sales force of Senior Managing Directors and practice leaders

The primary channel is the direct engagement by senior personnel. FTI Consulting, Inc. has grown its workforce to approximately 10K employees as of October 2025, up from over 8,100 employees across 33 countries as of March 31, 2025. These professionals, led by Senior Managing Directors and practice leaders, are the face of the firm in high-stakes engagements.

Global network of physical offices for local client service delivery

FTI Consulting, Inc. maintains a significant physical presence to deliver localized service. The firm operates offices in 84 cities across 31 countries. This structure supports their global reach while allowing for on-the-ground support for complex, often multi-jurisdictional matters. The geographic revenue distribution for Q3 2025 shows where this local service delivery is most impactful:

Region	Q3 2025 Revenue Amount	Percentage of Consolidated Revenues (Q3 2025)
North America	$618.2 million	64.6%
EMEA	$274.2 million	28.7%
Asia Pacific	$53.2 million	N/A
Latin America	$10.7 million	N/A

The firm's overall revenue for the twelve months ending September 30, 2025, was reported at $3.693B. The majority of revenue is still derived from the U.S., with 64% of consolidated revenue coming from U.S.-assigned professionals for the year ended December 31, 2024.

Digital platforms for technology and e-discovery service delivery

Digital platforms are a key channel, particularly within the Technology segment, which supports e-discovery and information governance needs. For the third quarter of 2025, the Technology segment generated revenues of $94.1 million. This segment has been growing its capacity, evidenced by a 13.7% increase in billable professionals in 2024, reflecting the demand for technology-enabled solutions in legal and regulatory matters.

The Technology segment's core offerings delivered through these platforms include:

• E-discovery & Managed Review
• Information Governance, Privacy & Security Services
• Data & Analytics

Referrals from law firms, banks, and former clients

A substantial portion of FTI Consulting, Inc.'s business flows through established professional relationships, acting as an embedded expert resource. The firm's deep penetration into the highest tiers of the legal and financial sectors serves as a powerful, indirect sales channel. As of the end of 2023, FTI Consulting, Inc. served:

• 98 of the world's top 100 law firms.
• 83 out of the Fortune 100 companies.
• 38 out of the world's top 50 bank holding companies.

This level of client engagement suggests that repeat business and formal referrals from these trusted partners are a critical, though not explicitly quantified, channel for new mandates across segments like Forensic and Litigation Consulting and Economic Consulting.

Industry conferences and proprietary client events

FTI Consulting, Inc. utilizes industry visibility to drive awareness and generate leads. The firm sponsors and presents at major industry conferences, and hosts proprietary events, such as their 2025 Global CFO Report release, which gathers insights from 655 finance executives globally. While specific revenue directly attributable to these activities is not broken out, they support the direct sales efforts of the Senior Managing Directors.

FTI Consulting, Inc. (FCN) - Canvas Business Model: Customer Segments

You're looking at who FTI Consulting, Inc. (FCN) actually serves right now, late in 2025. It's a B2B play, focusing on organizations facing their biggest financial, legal, or reputational inflection points. The firm's revenue for the third quarter ended September 30, 2025, hit $956.2 million, showing where the immediate demand is landing.

Global corporations facing crisis, transformation, or litigation are a core group. These are the big players needing help navigating complex risks, whether it's a major operational overhaul or a high-stakes dispute. FTI Consulting, Inc. is definitely positioned to handle this scale; as of December 31, 2023, their client roster included 83 out of the Fortune 100 companies. This type of client drives significant work in the Corporate Finance & Restructuring segment, which saw record quarterly revenues in Q3 2025 due to demand for restructuring and transactions services.

For law firms requiring expert testimony and forensic support, FTI Consulting, Inc. is a go-to resource. The firm's Forensic and Litigation Consulting segment saw revenues increase to $194.7 million in Q3 2025, driven by demand in risk and investigations services. To give you a sense of their reach in this area, as of the end of 2023, FTI Consulting, Inc. served 98 of the world's top 100 law firms as ranked by The American Lawyer Global 100 list.

When you look at Boards of directors and C-suite executives, you see clients who are highly focused on future performance amidst uncertainty. FTI Consulting, Inc.'s 2025 Global CFO Report suggests this group is optimistic, with over 75% of CFOs from larger companies-those with revenues greater than $5 billion-expecting revenue growth of 10% or more in the coming year. This points to a segment actively seeking strategic advice on growth and risk mitigation, aligning with the firm's overall mission to help clients manage change.

Serving government entities and regulatory bodies is another key segment, though specific revenue breakdowns aren't itemized. FTI Consulting, Inc. serves a range of federal, state, and local government agencies. The Economic Consulting segment, which often deals with regulatory and antitrust matters, faced headwinds, with revenues declining 22.0% year-over-year in Q3 2025. Still, the firm's ability to serve these entities remains a structural part of the business model.

The final major group involves private equity firms, lenders, and creditor groups. These clients are heavily served by the Corporate Finance & Restructuring segment, which is a powerhouse for FTI Consulting, Inc. As of late 2023, 64 of the top 100 private equity firms on the Private Equity International 300 list were clients. The strength of this segment is clear: its Q3 2025 revenues were a record high, indicating robust activity in transactions and turnaround situations.

Here's a quick look at the penetration data we have for these high-value client types, based on year-end 2023 figures:

Client Type	Metric	Count/Percentage
Top Law Firms	Number of top 100 served	98
Fortune 100 Companies	Number of top 100 served	83
Top Private Equity Firms	Number of top 100 served	64
Top Bank Holding Companies	Number of top 50 served	38

Geographically, you see where the bulk of the $956.2 million Q3 2025 revenue originated:

• North America: Accounted for 64.6% of consolidated revenues, totaling $618.2 million.
• EMEA (Europe, Middle East, and Africa): Represented 28.7% of total revenues, at $274.2 million.
• Asia Pacific: Revenues declined 2.5% to $53.2 million.
• Latin America: Saw a more significant drop of 8.1% to $10.7 million.

The full-year 2025 revenue guidance is set between $3.66 billion and $3.81 billion. That's the landscape you're working with.

Finance: draft the Q4 2025 client engagement pipeline review by next Wednesday.

FTI Consulting, Inc. (FCN) - Canvas Business Model: Cost Structure

You're looking at the expenses that drive FTI Consulting, Inc.'s operations as of late 2025. This cost structure is heavily weighted toward the talent that delivers the services.

High direct compensation and benefits for expert professionals form the largest component of direct costs. This reflects the premium paid for recognized expertise across their consulting segments.

• Direct costs include higher variable compensation and forgivable loan amortization expenses, as noted in Q3 2025 results.
• Compensation expense is a key driver in gross profit margin analysis, sometimes increasing as a percentage of revenues.
• Lower compensation, primarily driven by a 7.9% decline in billable headcount, was noted as a partial offset to lower Adjusted Segment EBITDA in the Economic Consulting segment for Q2 2025.

Selling, General & Administrative (SG&A) expenses are significant, covering the necessary infrastructure and outreach to support a global advisory firm. Office leases and marketing efforts fall into this bucket.

Metric	2024 Annual Amount	Twelve Months Ending Q3 2025
SG&A Expenses (Total)	$0.822B	$0.794B
SG&A as Percentage of Revenues	15.2% (for year ended Dec 31, 2024)	N/A
Year-over-Year SG&A Change	Increase of 9.43% (2024 vs 2023)	Decline of 1.81% (TTM Q3 2025 vs prior year)

FTI Consulting, Inc. has made clear commitments to technology investment. You see this in the planned capital expenditures and ongoing operational spending for proprietary tools.

Capital expenditures for AI and cloud infrastructure development in 2025 are projected to be in the range of $70 million to $86 million. This reflects the strategic bet on technology supporting internal infrastructure and client solutions.

A specific, non-recurring cost event impacted the first quarter of 2025. The Company recorded a special charge of $25.3 million related to severance and other employee-related costs to align staffing with demand, which reduced Q1 2025 EPS by $0.55 per share. This charge is the variance between reported EPS and Adjusted EPS guidance for the full year 2025. Honestly, these one-time alignment costs are always something to watch for in consulting models.

Technology investment for proprietary software and data security is embedded in the cost structure, particularly within the Technology segment, which includes expenses related to software and licensing and data storage. FTI Consulting, Inc. continues to invest in machine learning and AI-related platforms to support its internal infrastructure.

FTI Consulting, Inc. (FCN) - Canvas Business Model: Revenue Streams

You're looking at the core engine of FTI Consulting, Inc.'s financial engine-how they actually bring in the money. The entire structure is built around fee-for-service consulting, which means revenue is directly tied to the time and expertise your people sell to clients. As of late 2025, the company's outlook suggests continued reliance on this model, with full-year 2025 revenue guidance set between $3.685 billion and $3.735 billion. That's the top-line target they are working toward, building on the $3.699 billion in revenue they posted for the full year 2024.

FTI Consulting, Inc. reports revenue across five primary operating segments, and the mix of those streams is always shifting based on market cycles. For instance, looking at the third quarter of 2025, you can see where the current demand is concentrated. The Corporate Finance & Restructuring segment, for example, benefited from strong restructuring and transaction services demand, while the Economic Consulting segment faced headwinds.

Here's a quick look at the revenue distribution based on the third quarter 2025 results, which gives you a snapshot of the current revenue mix:

Segment	Q3 2025 Revenue (Millions USD)	Year-over-Year Change
Forensic and Litigation Consulting	$194.7	Up 15.4%
Corporate Finance & Restructuring	Data Unavailable	Strong Demand
Economic Consulting	$173.1	Down 22.0%
Technology	$94.1	Down 14.8%
Strategic Communications	Data Unavailable	Steady Growth

The bread and butter for the time-and-materials segments is the combination of billable hours and realized bill rates for professional services. This is most evident in areas like Forensic and Litigation Consulting, where revenue growth in Q2 2025 was specifically attributed to higher realized bill rates for services like construction solutions. If onboarding takes 14+ days, churn risk rises, but for these segments, the focus is on maximizing the rate you charge per hour worked on client assignments, excluding things like success fees or pass-through costs.

Project-based fees are a huge component, especially for the Corporate Finance & Restructuring and Forensic and Litigation Consulting segments. Restructuring work is inherently project-based, often involving complex, time-intensive engagements that generate significant fees tied to project milestones or overall case success. Similarly, litigation support, risk, and investigations services fall squarely into this category. You see this when the Corporate Finance segment benefits from higher demand for transaction services; those are discrete projects with defined scopes.

Now, for the Technology segment, the revenue stream is structurally different. It's crucial to note that the majority of the Technology segment's revenues are not generated based on billable hours, unlike the core consulting practices. While specific subscription or usage fee amounts aren't always broken out, this difference suggests a revenue model that leans more toward recurring or fixed fees for access to their e-discovery tools, data and analytics platforms, or managed services, rather than purely time-and-effort billing. The Technology segment saw a revenue decline in Q2 2025 due to lower demand for M&A-related second request services, which shows even these non-billable streams are tied to transaction volumes.

To keep the pipeline full, FTI Consulting, Inc. is definitely focused on talent acquisition, as management highlighted ongoing investments in senior talent across segments like Economic Consulting and Technology to drive future revenue realization. Finance: draft 13-week cash view by Friday.