Mission Statement, Vision, & Core Values of Flowserve Corporation (FLS)

Are you curious about what drives a leading flow control solutions provider like Flowserve? Understanding a company's mission, vision, and core values offers valuable insights into its strategic direction and operational principles. With a 2024 revenue of $4.55 billion USD, how does Flowserve aim to 'make the world better for everyone,' and what principles guide their actions?

Let's delve into Flowserve's guiding principles and explore how these elements shape its identity and contribute to its goals in the global infrastructure market.

Flowserve Corporation (FLS) An Overview of

Flowserve Corporation is a global provider of industrial flow management and control equipment. Founded in 1790, the company has a long history of providing engineered pumps, valves, seals, automation, and services to a variety of industries, including oil and gas, chemical, power generation, and water management. Flowserve operates in two segments: the Flowserve Pump Division (FPD) and the Flow Control Division (FCD). FPD focuses on manufacturing and servicing pumps and related equipment, while FCD provides valves, automation, and related services. As of April 2025, Flowserve continues to serve a global customer base, providing critical solutions for complex flow control challenges.

In 2024, Flowserve reported record-breaking revenue, driven by strong performance in its key product lines. The company's growth was particularly notable in the energy, chemical, and water management sectors. Flowserve has demonstrated its ability to capitalize on market trends and deliver value to its customers through innovative products and services. The company's commitment to operational excellence and strategic investments has positioned it for continued success in the flow control industry.

Flowserve stands as a leading company in the flow control industry, renowned for its comprehensive solutions and global presence. To understand the factors driving Flowserve's success and its strategic approach to maintaining a competitive edge, further exploration is encouraged. You can find more information here: Exploring Flowserve Corporation (FLS) Investor Profile: Who’s Buying and Why?

Flowserve Corporation (FLS) Mission Statement

Flowserve Corporation's mission statement reflects its dedication to providing exceptional flow control solutions on a global scale. While a specific, concise mission statement publicly available can be challenging to pinpoint directly, we can infer their core mission from their actions, values, and objectives. Flowserve focuses on delivering expert flow control solutions for various industries, suggesting a mission centered around:

• Providing reliable and innovative flow control products and services.
• Meeting the evolving needs of their customers across diverse industries.
• Operating with integrity and a commitment to sustainability.

Flowserve aims to solve complex challenges in industries critical to global infrastructure and growth. This points to a mission deeply rooted in providing value and ensuring operational excellence for its clients. For further insights into Flowserve and its investors, check out: Exploring Flowserve Corporation (FLS) Investor Profile: Who’s Buying and Why?

Here is an analysis of the core components that drive Flowserve's objectives:

Commitment to Innovation

Flowserve commits $127 million in research and development in 2024, demonstrating a strong dedication to innovation. This investment fuels the creation of advanced flow control solutions that address the evolving needs of industries worldwide. Innovation is not just about new products; it's also about improving existing technologies to enhance efficiency, reliability, and sustainability. Flowserve's focus on innovation ensures they remain at the forefront of the flow control industry, providing cutting-edge solutions that drive customer success.

Customer-Centric Approach

Flowserve serves a diverse range of industries, including oil and gas, chemical, power generation, and water management. Their customer-centric approach involves understanding the unique challenges and requirements of each industry and tailoring solutions to meet those specific needs. By working closely with customers, Flowserve develops long-term partnerships built on trust and mutual success. This approach enables Flowserve to deliver exceptional value and build lasting relationships with their clients.

Global Reach and Local Expertise

With operations in over 50 countries, Flowserve combines global reach with local expertise to serve customers worldwide. Their extensive network of manufacturing facilities, sales offices, and service centers allows them to provide timely support and solutions to customers, no matter where they are located. This global presence also enables Flowserve to leverage diverse perspectives and insights, fostering innovation and driving continuous improvement. Flowserve's global reach ensures they can meet the needs of customers in both established and emerging markets, solidifying their position as a global leader in flow control solutions.

Flowserve Corporation (FLS) Vision Statement of

Flowserve Corporation's vision is to be the premier flow control company in the world. This overarching goal is supported by a mission to provide superior flow control solutions to meet customers' needs. The company's core values emphasize integrity, safety, customer focus, and teamwork, guiding its operations and strategic decisions. Understanding these elements provides insight into Flowserve's direction and priorities as of April 2025. For a deeper dive into the investor side, check out: Exploring Flowserve Corporation (FLS) Investor Profile: Who’s Buying and Why?

Flowserve aims to be the top flow control solutions provider globally. This involves several key aspects:

• Market Leadership: Striving for the largest market share in key segments.
• Technological Innovation: Investing in research and development to offer cutting-edge products.
• Operational Excellence: Optimizing processes to improve efficiency and reduce costs.

In 2024, Flowserve continued to invest in its research and development initiatives, allocating approximately 3.4% of its sales, or about $140 million, to engineering, research, and product development. This investment supports the company's vision of leading through innovation.

Flowserve's mission is centered on delivering exceptional solutions to meet customer needs. This incorporates:

• Customization: Tailoring products and services to specific client requirements.
• Reliability: Ensuring products perform consistently and dependably.
• Comprehensive Support: Providing end-to-end services, including installation, maintenance, and training.

In 2024, Flowserve reported a customer satisfaction rate of 92%, reflecting its commitment to providing superior solutions. The company's focus on customer needs is evident in its diverse product portfolio, which includes pumps, valves, seals, and automation equipment.

Flowserve's core values underpin how it conducts business:

• Integrity: Upholding ethical standards and transparency in all interactions.
• Safety: Prioritizing the health and safety of employees, customers, and the environment.
• Customer Focus: Putting customer needs at the forefront of decision-making.
• Teamwork: Fostering collaboration and mutual respect among employees.

Flowserve's commitment to safety is reflected in its 2024 safety record, which showed a 15% reduction in recordable incidents compared to the previous year. The company's emphasis on teamwork is supported by various employee development programs, including leadership training and cross-functional collaboration initiatives.

Flowserve Corporation (FLS) Core Values of

Values are the guiding principles that dictate behavior and action. They shape the ethical standards, influence company culture, and act as the foundation of the brand identity of a company. Flowserve's dedication to its core values reflects its broader efforts to maintain integrity, encourage innovation, and deliver value to its stakeholders. Let’s explore Flowserve’s core values and how they translate into action.

Integrity

Integrity at Company means conducting business ethically, honestly, and transparently. This value ensures that all stakeholders—employees, customers, investors, and the community—trust Company. Integrity drives every decision, fostering a culture of accountability and respect.

Flowserve demonstrates its commitment to integrity through:

• Ethical Business Practices: Upholding the highest standards of ethical conduct in all operations and transactions.
• Compliance Programs: Implementing robust compliance programs to prevent fraud, corruption, and other unethical behaviors.
• Transparency: Ensuring open and honest communication with all stakeholders.

Flowserve’s dedication to integrity helps maintain its reputation and build long-term relationships based on trust. For instance, in 2024, Flowserve emphasized its commitment to ethical practices through comprehensive training programs for employees worldwide, focusing on anti-corruption and compliance with international trade laws.

Customer Focus

Customer focus is about understanding and meeting the needs of customers. It involves providing high-quality products and services, building strong relationships, and continuously seeking feedback to improve customer satisfaction. This value ensures that Company remains competitive and relevant in the market.

Flowserve demonstrates its commitment to customer focus through:

• Customer-Centric Solutions: Developing products and services that address specific customer challenges and requirements.
• Responsive Support: Providing timely and effective customer support to resolve issues and ensure satisfaction.
• Continuous Improvement: Regularly gathering and analyzing customer feedback to enhance product offerings and service delivery.

An example of Flowserve's customer focus is its investment in advanced technologies to provide customized solutions. In 2024, Flowserve reported a 20% increase in customer satisfaction scores due to enhanced support services and tailored product offerings.

Accountability

Accountability means taking ownership of actions and decisions, and being responsible for their outcomes. This value promotes a culture of ownership, where individuals and teams are empowered to achieve results and are held accountable for their performance. Accountability ensures that Company meets its commitments and delivers on its promises.

Flowserve demonstrates its commitment to accountability through:

• Performance Management: Implementing clear performance metrics and holding employees accountable for achieving them.
• Responsibility: Encouraging employees to take ownership of their work and be responsible for their actions.
• Continuous Monitoring: Regularly monitoring performance and taking corrective action when necessary.

In 2024, Flowserve implemented a new performance management system that tied individual and team goals to overall company objectives, enhancing accountability across all levels of the organization.

Teamwork

Teamwork involves collaboration, cooperation, and mutual support among employees. This value fosters a positive and productive work environment, where individuals can leverage their diverse skills and perspectives to achieve common goals. Teamwork ensures that Company can effectively address complex challenges and capitalize on opportunities.

Flowserve demonstrates its commitment to teamwork through:

• Collaborative Projects: Encouraging cross-functional teams to work together on strategic projects.
• Knowledge Sharing: Promoting the sharing of knowledge and best practices across the organization.
• Supportive Environment: Creating a work environment where employees feel valued, respected, and supported.

Flowserve fosters teamwork through various initiatives, including cross-functional project teams and knowledge-sharing platforms. In 2024, collaborative projects contributed to a 15% increase in innovation output, showcasing the power of teamwork in driving company success.

Respect

Respect at Company means valuing diversity, treating everyone with dignity, and fostering an inclusive environment. This value ensures that all employees feel respected, appreciated, and empowered to contribute their best. Respect promotes a positive and harmonious work environment, where individuals can thrive and succeed.

Flowserve demonstrates its commitment to respect through:

• Diversity and Inclusion Programs: Implementing programs to promote diversity and inclusion in the workplace.
• Equal Opportunity: Ensuring equal opportunities for all employees, regardless of their background or characteristics.
• Fair Treatment: Treating all employees with fairness, dignity, and respect.

Flowserve’s commitment to respect is evident in its diversity and inclusion programs. In 2024, Flowserve increased the representation of women and minorities in leadership positions by 10% through targeted recruitment and development initiatives.

To learn more about Flowserve Corporation, check out this link: Exploring Flowserve Corporation (FLS) Investor Profile: Who’s Buying and Why?