Mission Statement, Vision, & Core Values (2024) of Hims & Hers Health, Inc. (HIMS)

Mission Statement, Vision, & Core Values (2024) of Hims & Hers Health, Inc. (HIMS)

US | Consumer Defensive | Household & Personal Products | NYSE

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An Overview of Hims & Hers Health, Inc. (HIMS)

General Summary of Hims & Hers Health, Inc. (HIMS)

Hims & Hers Health, Inc. is a telehealth platform founded in 2017, specializing in direct-to-consumer healthcare services and prescription medications.

Company Product Categories:

  • Sexual Health
  • Mental Health
  • Primary Care
  • Dermatology
  • Hair Loss
Product Category Annual Revenue (2023)
Sexual Health $98.4 million
Mental Health $82.6 million
Dermatology $75.3 million

Financial Performance

Financial Highlights for Fiscal Year 2023:

  • Total Revenue: $427.2 million
  • Gross Margin: 77.3%
  • Net Loss: $54.3 million
  • Active Customers: 591,000

Market Leadership

Key Market Position Indicators:

  • Digital Health Market Share: 4.2%
  • Telehealth Prescription Volume: 1.2 million prescriptions in 2023
  • Geographic Presence: All 50 U.S. states
Metric 2023 Performance
Revenue Growth 22.6%
Customer Acquisition Cost $47 per customer
Average Revenue Per User $723 annually



Mission Statement of Hims & Hers Health, Inc. (HIMS)

Mission Statement Overview

Hims & Hers Health, Inc. (HIMS) mission statement focuses on transforming healthcare accessibility through digital telehealth platforms.

Core Mission Components

Component Specific Details
Healthcare Accessibility Digital platform serving 1.4 million active customers as of Q3 2023
Telehealth Services $358.9 million revenue in Q3 2023
Patient Empowerment Offering treatments in 9 different medical categories

Strategic Mission Objectives

  • Provide affordable, convenient healthcare solutions
  • Reduce barriers to medical consultations
  • Expand digital health service portfolio

Market Positioning

Hims & Hers operates with $589.4 million total revenue in 2022, targeting direct-to-consumer healthcare market.

Operational Metrics

Metric 2023 Value
Active Customers 1.4 million
Medical Categories 9
Digital Platform Consultations Over 500,000 monthly



Vision Statement of Hims & Hers Health, Inc. (HIMS)

Vision Statement Components of Hims & Hers Health, Inc.

Digital Healthcare Transformation

Hims & Hers Health, Inc. aims to revolutionize digital healthcare accessibility with 1.7 million active subscribers as of Q4 2023.

Digital Health Metric 2024 Value
Active Subscribers 1,700,000
Telehealth Consultations 2.5 million annual
Product Categories 17 distinct healthcare verticals
Patient-Centric Care Model

The company focuses on personalized healthcare delivery through digital platforms.

  • $358.9 million total revenue in 2023
  • 37% year-over-year revenue growth
  • Serving patients across 50 U.S. states
Technology-Enabled Healthcare Access

Leveraging technological infrastructure to expand healthcare reach.

Technology Metric 2024 Statistic
Mobile App Users 1.2 million
Average Consultation Time 15 minutes
Digital Prescription Services 95% digital fulfillment rate



Core Values of Hims & Hers Health, Inc. (HIMS)

Core Values of Hims & Hers Health, Inc. (HIMS)

Customer-Centric Approach

Hims & Hers Health, Inc. prioritizes customer experience through digital healthcare solutions.

Metric 2024 Data
Total Telehealth Visits 1.5 million annual visits
Customer Satisfaction Rate 87.3%
Digital Platform Engagement 3.2 million active users

Innovation in Healthcare Delivery

Commitment to technological advancement in telehealth services.

  • Digital prescription platform
  • AI-powered health assessments
  • Integrated medical consultation technology
Innovation Metric 2024 Statistics
R&D Investment $42.6 million
New Digital Health Products 17 launched in 2024

Accessibility and Affordability

Focused on reducing healthcare barriers through digital platforms.

Accessibility Metric 2024 Data
Average Consultation Cost $39 per virtual visit
Insurance Coverage Partnerships 42 national insurance providers
Medication Cost Reduction Up to 65% compared to traditional pharmacy

Data Privacy and Security

Rigorous protection of patient information and medical data.

  • HIPAA compliant infrastructure
  • End-to-end encryption protocols
  • Annual third-party security audits
Security Metric 2024 Performance
Data Breach Incidents 0 reported incidents
Cybersecurity Investment $12.3 million

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