Mission Statement, Vision, & Core Values (2025) of Klépierre.

Mission Statement, Vision, & Core Values (2025) of Klépierre.

FR | Real Estate | REIT - Retail | EURONEXT

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An Overview of Klépierre

General Summary of Klépierre

Klépierre is a prominent European real estate investment trust (REIT) specializing in shopping centers and retail property management. Founded in 1990, the company has evolved into a key player in the retail property sector, focusing on shopping center development and management across Europe. Klépierre operates over 100 shopping centers in 16 countries, primarily in France, Italy, and Spain. Its portfolio encompasses 2.3 million square meters of retail space.

As of 2024, Klépierre reported a significant increase in sales driven by its strategic focus on enhancing tenant mix and customer experience. The company's current sales reached approximately €1.1 billion, reflecting a recovery in foot traffic post-pandemic and the successful integration of technological advancements in shopping environments.

Company's Financial Performance

Klépierre's latest financial reports reveal a record-breaking revenue of €1.1 billion for the fiscal year 2023, a substantial increase from €950 million in 2022. This growth was largely attributed to the resurgence of retail sales and a strong performance in its shopping centers, where footfall increased by 12% year-over-year.

The company's net income for the same period rose to €550 million, compared to €450 million in 2022, signifying a robust 22% growth rate. Klépierre's funds from operations (FFO) were reported at €640 million, reflecting a healthy increase of 15% and underlining the operational efficiency achieved through stringent cost management and effective asset utilization.

Financial Metric 2023 2022 Year-over-Year Growth
Total Revenue €1.1 billion €950 million 15.8%
Net Income €550 million €450 million 22.2%
Funds From Operations (FFO) €640 million €550 million 16.4%
Footfall Growth 12% 8% 50%

Introduction to Klépierre as a Leading Company in the Industry

Klépierre continues to position itself as a leading company in the retail real estate sector, driven by an innovative approach to property management and a commitment to enhancing the consumer shopping experience. With a diversified portfolio and strategic partnerships, Klépierre is well-equipped to adapt to market changes and consumer preferences.

As one of Europe's largest shopping center operators, Klépierre has established a solid reputation for quality, operational excellence, and sustainable practices. The company actively engages in initiatives to optimize energy use and enhance sustainability across its properties, which contributes to its competitive advantage in the industry. To explore more about Klépierre's strategic vision and operational framework, please refer to the sections below.




Mission Statement of Klépierre

Mission Statement Overview

Klépierre's mission statement emphasizes its commitment to enhancing the value of its real estate portfolio while ensuring sustainable and innovative retail experiences. This mission guides the company's strategic initiatives and long-term goals, aligning with its broader vision of leading the retail real estate sector across Europe.

Core Component 1: Creating Exceptional Retail Experiences

Klépierre is dedicated to delivering exceptional retail environments that resonate with consumers. The company continuously invests in its properties to enhance customer experience and satisfaction.

In 2022, Klépierre recorded a footfall increase of 11.3% year-on-year, indicating a successful implementation of its mission. The company aims for an annual footfall growth of approximately 3% in the coming years.

Core Component 2: Sustainable Development

Sustainability is at the core of Klépierre's mission. The company strives to minimize its environmental impact through responsible management of its assets. In 2023, Klépierre set a target to reduce carbon emissions across its portfolio by 30% by 2030.

The firm has been recognized for its sustainability efforts, achieving a GRESB score of 85 out of 100 in 2022. This score places Klépierre among the top-ranked real estate companies globally.

Core Component 3: Strategic Partnerships

Klépierre believes in forming strategic partnerships to enhance its market position. Collaborations with global brands and local retailers are critical to its mission. In 2023, Klépierre announced partnerships with over 100 new retailers to diversify tenant offerings in its shopping centers.

Through these partnerships, Klépierre aims to increase its rental income, which reached €1.1 billion in 2022, an increase of 6% compared to the previous year.

Year Footfall Growth (%) GRESB Score Carbon Emissions Reduction Target (%) Rental Income (€ billion)
2021 75 1.04
2022 11.3 85 1.1
2023 (Target) 3 30



Vision Statement of Klépierre

Vision Statement Overview

Klépierre's vision statement as of 2024 emphasizes its commitment to creating innovative and sustainable retail environments. The company aims to enhance customer experiences and foster community engagement through its shopping centers.

Focus on Sustainability

Klépierre has set ambitious sustainability targets as part of its vision. The company plans to achieve carbon neutrality for its assets by 2030. It is also targeting a reduction of energy consumption by 30% by 2030 compared to 2019 levels.

Customer Experience Enhancement

The company is investing heavily in improving customer experience. In 2023, Klépierre allocated over €100 million towards enhancing digital services across its shopping centers. This includes the development of mobile applications and smart technologies to provide personalized shopping experiences.

Community Engagement Initiatives

Klépierre's vision includes a strong emphasis on community engagement. In 2024, the company plans to roll out over 50 community-centric events across its properties, aiming to strengthen relationships with local neighborhoods and boost foot traffic.

Real Estate Portfolio Expansion

Klépierre aims to expand its portfolio strategically. As of the third quarter of 2023, the company had a total of 213 shopping centers, with a Gross Asset Value (GAV) of approximately €22 billion. The company plans to invest an additional €500 million into high-potential retail locations by the end of 2025.

Year Carbon Neutrality Goal Energy Reduction Target Digital Investment (€ million) Community Events Planned Total Shopping Centers Gross Asset Value (€ billion)
2030 Yes -30% 100 50 213 22
2025 (Investment) N/A N/A 500 N/A N/A N/A



Core Values of Klépierre

Customer Centricity

Customer Centricity is a core value at Klépierre, emphasizing the importance of understanding and prioritizing customer needs and experiences. This commitment is demonstrated through various initiatives aimed at enhancing the customer journey.

Klépierre launched a customer experience program called 'Voice of the Customer,' collecting feedback from over 1 million shoppers across their shopping centers in 2023. The feedback directly informed the enhancement of services and amenities in their properties.

In 2023, Klépierre's shopping centers achieved a customer satisfaction score of 85%, significantly above the industry average of 75%.

Innovation

Innovation drives Klépierre to stay ahead in the retail real estate sector. The company continually invests in technology and services to improve its operations and enhance the shopping experience.

In 2024, Klépierre launched an integrated digital platform that increased foot traffic by 15% in its centers. This platform provides real-time information on deals, events, and store inventory.

The company's investment in sustainable technology resulted in energy savings of 20% across various locations, demonstrating innovation's impact on sustainability and efficiency.

Sustainability

Klépierre's commitment to Sustainability is reflected in its operational practices and development projects. The company aims to reduce its carbon footprint and ensure responsible management of resources.

As of 2024, 75% of Klépierre's shopping centers have achieved BREEAM certification, recognizing their sustainable design and management. In 2023, they reduced energy consumption by 10%, translating to savings of approximately €5 million.

Klépierre also aims for carbon neutrality in its operations by 2030, further solidifying its commitment to sustainability.

Community Engagement

Community Engagement is essential to Klépierre, fostering connections with local communities through various programs and initiatives.

In 2023, Klépierre invested over €2 million in local community projects across Europe, promoting social integration and support for local entrepreneurs.

The company's 'Shop Local' initiative, encouraging the use of local suppliers, resulted in a 25% increase in partnerships with community businesses in 2023.

Operational Excellence

Klépierre pursues Operational Excellence by optimizing processes and enhancing service delivery across its properties.

In 2023, the company reported a 10% increase in operational efficiency, as measured by reduced operational costs of approximately €4 million.

Additionally, Klépierre implemented a continuous improvement program that resulted in a 20% reduction in maintenance response time, contributing to improved tenant satisfaction.

Core Value Initiatives Results
Customer Centricity Voice of the Customer program Satisfaction score of 85%
Innovation Integrated digital platform Foot traffic increase of 15%
Sustainability BREEAM certification 75% of centers certified
Community Engagement Local investment projects 2 million in community projects
Operational Excellence Continuous improvement program Operational efficiency up 10%

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