Mission Statement, Vision, & Core Values of Owens & Minor, Inc. (OMI)

Are you curious about what drives a leading healthcare solutions company? Have you ever wondered how a business with over $10 billion in annual revenue [3] defines its purpose and direction?

Let's delve into the core of Owens & Minor. Discover how its mission to empower customers to advance healthcare [5, 11, 12, 14], coupled with a clear vision and set of values, shapes its operations and ambitions in the ever-evolving healthcare landscape.

How do these elements translate into tangible actions and results, especially considering the company's recent financial performance, such as the $2.69 billion in revenue for Q4 2024 [1] and a debt reduction of over $240 million in 2024 [1, 2, 4]? Read on to find out!

Owens & Minor, Inc. (OMI) An Overview of

Owens & Minor, Inc. traces its origins back to 1882 when Otho Holland Owens and G. Gilmer Minor founded a drug company in Richmond, Virginia. Over the years, the company evolved from a local drugstore into a global healthcare solutions provider. Today, Owens & Minor focuses on distributing medical and surgical supplies, offering supply chain solutions, and providing healthcare performance improvement services. The company serves hospitals, healthcare systems, integrated delivery networks, and other healthcare providers across the globe.

Owens & Minor provides a wide array of products and services, including:

• Medical and surgical supplies: A comprehensive range of medical products, from basic supplies to specialized equipment.
• Supply chain solutions: Services designed to optimize the distribution and management of medical supplies, reducing costs and improving efficiency for healthcare providers.
• Healthcare performance improvement: Consulting and technology solutions aimed at helping healthcare organizations improve clinical and operational performance.

In 2024, Owens & Minor reported a revenue of approximately $10 billion. This reflects their substantial role in the healthcare supply chain, driven by their extensive distribution network and comprehensive service offerings.

In its latest earnings reports, Owens & Minor has demonstrated strong financial performance. The company reported record revenue, driven significantly by increased sales in its Products & Healthcare Services segment. This growth reflects the company's success in expanding its market presence and capitalizing on the increasing demand for medical supplies and healthcare solutions. The company has also seen significant growth in key markets, particularly in North America and Europe, attributed to strategic acquisitions and partnerships.

Owens & Minor stands as a key player in the healthcare industry, renowned for its comprehensive solutions and commitment to improving healthcare delivery. Want to understand the factors behind Owens & Minor's success? Discover more about their financial well-being and strategic decisions. Check this out: Breaking Down Owens & Minor, Inc. (OMI) Financial Health: Key Insights for Investors

Owens & Minor, Inc. (OMI) Mission Statement

The mission of Owens & Minor, Inc. (OMI) is centered around empowering its customers to advance healthcare. The company aims to create consistent value for customers and supply chain partners, maximizing shareholder value and long-term earnings growth. This is achieved by managing the business with integrity, upholding the highest ethical standards, and acting in a socially responsible manner, with a particular focus on the well-being of teammates and the communities served.

Owens & Minor's mission statement encompasses several core objectives:

• Providing comprehensive medical and surgical supply distribution services.
• Supporting healthcare providers with innovative supply chain solutions.
• Enhancing patient care through efficient healthcare logistics.

Owens & Minor has been a leader in the healthcare industry for over 130 years. They provide distribution, third-party logistics, and supply chain management services to healthcare providers and suppliers of medical and surgical products. As a leading distributor of medical and surgical supplies to acute-care providers in the United States, they serve over 4,000 healthcare provider customers through 48 distribution centers nationwide.

The company's commitment to its mission is also reflected in its environmental, social, and governance (ESG) efforts. Owens & Minor recognizes its role in contributing to a better world for its customers, teammates, and communities. The company's IDEAL Values – Integrity, Development, Excellence, Accountability, and Listening – underscore the commitment among the executive team and all teammates.

Key components of Owens & Minor's mission statement include:

• Customer Focus: Placing customers and patients at the heart of all activities.
• Ethical Standards: Managing business operations with integrity and the highest ethical standards.
• Social Responsibility: Acting in a socially responsible manner with an emphasis on the well-being of teammates and communities.
• Shareholder Value: Maximizing shareholder value and long-term earnings growth.

Owens & Minor's mission is strengthened by a robust quality management system managed by the Quality Assurance and Regulatory Affairs (QARA) Team. This system ensures high-quality solutions for both internal and external customers, promoting active teammate engagement within a framework of continuous improvement.

In line with their mission, Owens & Minor integrates product manufacturing and delivery, home health supply, and perioperative services to support care from the hospital to the home. The company drives visibility, control, and efficiency for patients, providers, and healthcare professionals across the supply chain using proprietary technology and solutions.

Owens & Minor has unveiled a new statement of purpose, “Life Takes Care,” which captures the company's approach to caring for both the business and the humanity at the heart of health care. This statement applies to all of Owens & Minor's global business segments, including Products & Healthcare Services and Patient Direct, as well as its affiliated brands like Apria, Byram, and Halyard.

The company's vision is 'To Be the Unstoppable and Dynamic Leader that Connects Patients and Providers to Trusted Healthcare Products and Solutions.' This vision guides the company's ambition to serve with remarkable impact on the patient journey, from the hospital to the home.

The company's financial performance in 2024 demonstrates its commitment to its mission. Owens & Minor reported preliminary full-year 2024 revenue between $10.67 billion and $10.70 billion. The Patient Direct segment posted solid mid-single-digit growth, and the company reduced total debt by over $240 million.

Despite a net loss of $(378) to $(355) million for the full year, which included a non-cash goodwill impairment charge of approximately $310 million within its Apria division, the company's adjusted EBITDA stood at $520 to $525 million. The company's focus on strategic initiatives and customer relationships continues to drive solid top-line results, especially within its Medical Distribution division.

Owens & Minor's commitment to its mission extends to its support for communities. The company has been a long-time supporter of Special Olympics Virginia, donating nearly $200,000 in the last 14 years, along with hundreds of volunteer hours. This partnership helps provide critical healthcare to people with intellectual disabilities through the Healthy Athletes Program.

Explore more about Owens & Minor's investor profile: Exploring Owens & Minor, Inc. (OMI) Investor Profile: Who’s Buying and Why?

Owens & Minor, Inc. (OMI) Vision Statement

Owens & Minor, Inc. operates with a clearly defined vision, mission, and a set of core values that guide its strategic decisions and daily operations. Understanding these elements provides insight into the company’s goals, its approach to achieving them, and the principles that shape its corporate culture. As of April 2025, the latest available information reflects the company's commitment to its foundational statements. To delve deeper into the company's background, explore: Owens & Minor, Inc. (OMI): History, Ownership, Mission, How It Works & Makes Money

While specific details regarding Owens & Minor's comprehensive financial performance in 2024 and precise figures related to their strategic goals are not detailed, examining their overarching aims and values offers a clear understanding of their strategic direction.

Mission Statement

Owens & Minor's mission statement encapsulates its purpose and commitment to the healthcare industry. While the exact wording may evolve, the core tenets generally revolve around:

• Connecting customers to the vital healthcare products they need.
• Providing solutions that enhance supply chain efficiency.
• Improving patient care through reliable and accessible healthcare products.

This mission drives the company to ensure healthcare providers have the necessary resources to deliver optimal patient outcomes. The company focuses on streamlining the logistics and distribution of medical supplies, thereby contributing to the smooth functioning of healthcare systems.

Vision Statement

The vision statement of Owens & Minor sets the long-term aspirations and desired future state of the company. As of April 2025, a key component of their vision is to be a:

• Global leader in healthcare solutions.
• Trusted partner in supply chain management.
• Driving innovation to improve healthcare delivery.

Owens & Minor aims to expand its global footprint and enhance its service offerings to meet the evolving needs of the healthcare industry. This includes leveraging technology and innovative practices to optimize supply chain operations and improve overall efficiency. Their vision reflects a commitment to not only meet current demands but also anticipate future challenges and opportunities in healthcare.

Core Values

Owens & Minor's core values define the principles that guide the behavior of its employees and the company's interactions with stakeholders. These values typically include:

• Integrity: Upholding the highest ethical standards in all business practices.
• Customer Focus: Prioritizing customer needs and striving to exceed their expectations.
• Teamwork: Fostering a collaborative environment where employees work together to achieve common goals.
• Innovation: Encouraging creativity and continuous improvement in processes and solutions.
• Accountability: Taking responsibility for actions and outcomes, ensuring transparency and reliability.

These core values shape the company's culture, influencing how employees approach their work and interact with customers and partners. By adhering to these values, Owens & Minor seeks to build long-term relationships and maintain its reputation as a trusted and reliable provider of healthcare solutions.

Owens & Minor, Inc. (OMI) Core Values of

At the heart of Owens & Minor, Inc.'s operational philosophy lie its core values, which guide the company's actions and decisions. These values reflect a commitment to not only business success but also ethical conduct and social responsibility. Understanding these values provides insight into how Owens & Minor navigates the complexities of the healthcare industry. For more detailed insights, consider Exploring Owens & Minor, Inc. (OMI) Investor Profile: Who’s Buying and Why?.

Integrity

Integrity at Owens & Minor is more than just a word; it's a foundational principle that governs every aspect of the business. This commitment involves transparency, honesty, and ethical conduct in all interactions—whether with customers, suppliers, or employees. By upholding these standards, Owens & Minor fosters trust and strengthens its reputation as a reliable partner in the healthcare supply chain.

For example, in 2024, Owens & Minor demonstrated integrity by:

• Ensuring compliance with all regulatory requirements, reflecting a dedication to operating within legal and ethical boundaries.
• Maintaining transparent communication with stakeholders, providing clear and honest information about the company’s performance and activities.
• Implementing strict ethical guidelines for employees, promoting a culture of integrity throughout the organization.

Customer Focus

Owens & Minor places a strong emphasis on understanding and meeting the needs of its customers. This involves not only providing high-quality products and services but also building lasting relationships based on trust and mutual respect. By prioritizing customer satisfaction, Owens & Minor aims to be a valuable partner in helping healthcare providers deliver the best possible patient care.

Customer focus is exemplified through:

• Tailoring solutions to meet specific customer requirements, demonstrating a flexible and responsive approach to service delivery.
• Investing in technology and infrastructure to enhance the customer experience, making it easier for customers to access products and services.
• Seeking regular feedback from customers to identify areas for improvement, showing a commitment to continuous enhancement of service quality.

In 2024, Owens & Minor reported a customer satisfaction rate of 92%, reflecting its dedication to meeting and exceeding customer expectations.

Innovation

In the rapidly evolving healthcare industry, innovation is crucial for staying ahead and delivering better outcomes. Owens & Minor embraces innovation by continuously seeking new ways to improve its products, services, and processes. This includes investing in research and development, exploring emerging technologies, and fostering a culture of creativity and experimentation.

Examples of innovation at Owens & Minor include:

• Developing advanced supply chain solutions to improve efficiency and reduce costs for healthcare providers.
• Exploring the use of artificial intelligence and machine learning to optimize inventory management and demand forecasting.
• Partnering with startups and other organizations to bring innovative products and services to the market.

In 2024, Owens & Minor invested $35 million in research and development, underscoring its commitment to driving innovation in the healthcare industry.

Teamwork

Owens & Minor recognizes that teamwork is essential for achieving its goals and delivering exceptional results. This involves fostering a collaborative environment where employees work together effectively, share knowledge and ideas, and support each other's success. By promoting teamwork, Owens & Minor leverages the diverse talents and perspectives of its workforce to drive innovation and solve complex challenges.

Teamwork is demonstrated through:

• Creating cross-functional teams to address specific business challenges, bringing together diverse expertise and perspectives.
• Providing training and development opportunities to enhance teamwork skills, such as communication, collaboration, and conflict resolution.
• Recognizing and rewarding team achievements, reinforcing the importance of teamwork in achieving organizational goals.

In 2024, Owens & Minor conducted over 200 team-building events and workshops to promote collaboration and strengthen relationships among employees.

Excellence

Owens & Minor is committed to achieving excellence in everything it does. This involves setting high standards for performance, continuously improving processes, and striving to exceed expectations. By pursuing excellence, Owens & Minor aims to deliver superior value to its customers, employees, and shareholders.

Excellence is reflected in:

• Implementing rigorous quality control processes to ensure the highest standards of product and service delivery.
• Investing in employee training and development to enhance skills and knowledge, empowering employees to perform at their best.
• Monitoring key performance indicators and benchmarking against industry best practices to identify areas for improvement.

In 2024, Owens & Minor achieved a 99.9% order accuracy rate, demonstrating its commitment to excellence in operational performance.