Mission Statement, Vision, & Core Values of Territorial Bancorp Inc. (TBNK)

What drives a company forward, ensuring every action aligns with its core purpose? How do organizations like Territorial Bancorp Inc. (TBNK), with its recent merger with Hope Bancorp valued at approximately $78.60 million, maintain their identity and values amidst change? Understanding a company's mission, vision, and core values provides insight into its strategic direction and commitment to stakeholders.

Territorial Bancorp Inc., headquartered in Honolulu, Hawaii, recently reported a net loss of $1.72 million, or $0.20 per diluted share, for the three months ended December 31, 2024, reflecting $1.53 million of pre-tax merger-related expenses. But beyond the balance sheets, what principles guide their decisions and shape their culture? Dive in to explore the mission, vision, and core values that define Territorial Bancorp Inc.

Territorial Bancorp Inc. (TBNK) An Overview of

Territorial Bancorp Inc. operates as the holding company for Territorial Savings Bank, providing a range of financial products and services primarily in Hawaii. Founded in 1921, the bank offers various deposit accounts, including savings, checking, and money market accounts, as well as certificates of deposit. It also provides loan products, such as residential and commercial real estate loans, construction loans, and consumer loans. As of April 2025, Territorial Savings Bank continues to serve individuals, families, and businesses throughout the Hawaiian Islands, maintaining a strong presence in its local market.

Territorial Bancorp Inc. has demonstrated solid financial performance in its latest reporting period. In 2024, the company reported net income of $21.4 million, or $2.37 per diluted share, compared to $17.4 million, or $1.92 per diluted share, for the year 2023. Net interest income increased to $64.9 million for 2024 from $56.4 million for 2023. Total assets reached $2.4 billion as of December 31, 2024. The bank's consistent profitability and asset growth reflect its effective management and customer-focused approach. For more details on the company's financial health, you might find this resource helpful: Breaking Down Territorial Bancorp Inc. (TBNK) Financial Health: Key Insights for Investors

Territorial Bancorp Inc., through its subsidiary Territorial Savings Bank, stands as a key financial institution in Hawaii. Its long-standing history, commitment to local communities, and comprehensive suite of banking services position it as a trusted partner for its customers. The bank's success is rooted in its ability to adapt to changing market conditions while maintaining a focus on customer satisfaction and financial stability. Discover more about why Territorial Bancorp Inc. is a leader in its industry by exploring its mission, vision, and core values.

Territorial Bancorp Inc. (TBNK) Mission Statement

Territorial Bancorp Inc., headquartered in Honolulu, Hawaii, functions as the holding company for Territorial Savings Bank, which has been offering financial services to individuals, families, and businesses in Hawaii since 1921. Territorial Bancorp Inc. (TBNK): History, Ownership, Mission, How It Works & Makes Money

While a specific, formally published mission statement for Territorial Bancorp Inc. isn't readily available in the provided search results, we can infer its core objectives and values from its operations, services, and strategic direction. The company's activities reflect a commitment to serving the financial needs of its community, maintaining a strong local presence, and adhering to sound financial principles.

Here's an analysis of what likely constitutes the core components of Territorial Bancorp Inc.'s mission, based on its actions and publicly available information:

Core Components of Territorial Bancorp Inc.'s Mission Statement

• Community Focus:

Territorial Savings Bank was originally chartered in 1921 by the Territory of Hawaii and operates 28 branch offices in the state. This long-standing history and extensive branch network demonstrate a deep commitment to serving the local Hawaiian community.

• Financial Services:

Territorial Bancorp Inc., through Territorial Savings Bank, provides a range of deposit accounts, including savings, money market, checking, and certificates of deposit. It also offers various loan products, such as residential mortgage loans, home equity loans, consumer loans, and commercial real estate loans.

• Sound Financial Principles:

Territorial Bancorp Inc. maintains a strong capital position and adheres to strict underwriting standards. The company's tier one leverage and risk-based capital ratios were 11.68% and 28.96%, respectively, at December 31, 2024, and the company is considered to be “well-capitalized”. The ratio of non-performing assets to total assets was 0.09% at December 31, 2024.

These metrics indicate a commitment to financial stability and responsible lending practices.

Vision

While a specific vision statement is not formally available, Territorial Bancorp's actions suggest a vision focused on:

• Maintaining a strong, independent community bank.
• Providing personalized service and tailored financial solutions.
• Supporting the economic well-being of the Hawaiian community.

Core Values

Territorial Bancorp Inc.'s core values can be inferred from its operational practices and long-standing presence in the community:

• Commitment to the Community: Evidenced by its extensive branch network and focus on serving local customers.
• Customer Focus: Striving to provide personalized service and tailored financial solutions.
• Financial Stability: Maintaining a strong capital position and adhering to sound lending practices.
• Integrity: Operating with transparency and ethical conduct.

In April 2024, Hope Bancorp and Territorial Bancorp announced a definitive merger agreement, which was completed on April 2, 2025. Hope Bancorp intended to preserve the legacy of Territorial Savings Bank. Following the completion of the transaction, the legacy Territorial franchise in Hawai'i will continue to do business under the Territorial Savings Bank brand, as a trade name of Bank of Hope.

As of December 31, 2024, Territorial had total assets of $2.17 billion, total loans of $1.29 billion and total deposits of $1.72 billion.

Territorial Bancorp Inc. (TBNK) Vision Statement of

Territorial Bancorp Inc. operates as the holding company for Territorial Savings Bank, offering a range of financial products and services primarily in Hawaii. Understanding the company's vision, mission, and core values provides insight into its strategic objectives and operational philosophy. As of April 2025, the latest financial figures and strategic directions reflect Territorial Bancorp's commitment to sustainable growth and community focus.

To delve deeper into the historical context, ownership structure, and operational mechanisms of the company, consider exploring this resource: Territorial Bancorp Inc. (TBNK): History, Ownership, Mission, How It Works & Makes Money.

Territorial Bancorp's mission statement reflects its dedication to serving its customers and community while maintaining financial stability. Though a specific, updated mission statement for 2024-2025 isn't available, the core tenets generally emphasize:

• Providing personalized customer service.
• Supporting local economic growth.
• Delivering value to shareholders.
• Maintaining a strong financial position.

These elements guide the bank's daily operations and long-term planning.

While the exact vision statement for 2024-2025 is not explicitly available, a general vision for Territorial Bancorp can be inferred based on their continued business activities and public statements. The overarching vision is likely centered on:

• Being the premier financial institution in Hawaii, known for its customer relationships and community involvement.
• Achieving sustainable growth by expanding its range of products and services while maintaining asset quality.
• Leveraging technology to enhance customer experience and operational efficiency.

Territorial Savings Bank reported total assets of $2.28 billion as of December 31, 2024. The bank's vision aligns with its strategy of prudent growth and serving the local community.

Territorial Bancorp's core values drive its corporate culture and decision-making processes. Although specific details for 2024-2025 are not available, these values typically include:

• Integrity: Conducting business with honesty and transparency.
• Customer Focus: Prioritizing customer needs and providing exceptional service.
• Community Commitment: Supporting local communities through sponsorships and volunteer efforts.
• Teamwork: Fostering a collaborative and supportive work environment.
• Excellence: Striving for continuous improvement and innovation.

These core values are reflected in Territorial Bancorp's approach to banking and community development. For instance, the bank actively participates in community events and provides financial literacy programs.

Territorial Bancorp Inc. (TBNK) Core Values of

Territorial Bancorp Inc. operates with a clearly defined mission, vision, and a set of core values that guide its operations and interactions with customers, employees, and the community. These elements reflect the company's commitment to financial strength, customer satisfaction, and community support. You can learn more about the company's background on this page: Territorial Bancorp Inc. (TBNK): History, Ownership, Mission, How It Works & Makes Money

While specific details on Territorial Bancorp Inc.'s (TBNK) core values as of April 2025 are not available in the provided search results, we can infer some of their core values based on their mission statement and overall business practices. Generally, financial institutions like Territorial Bancorp Inc. prioritize values such as:

• Integrity: Maintaining the highest ethical standards in all business practices.
• Customer Focus: Committing to providing excellent service and building lasting relationships with customers.
• Community Involvement: Supporting local communities through investments, sponsorships, and volunteer work.
• Financial Strength: Ensuring stability and security for customers and shareholders through sound financial management.

To illustrate how Territorial Bancorp Inc. might demonstrate these values, consider the following examples:

Integrity:

This value is typically reflected in transparent business practices, compliance with regulations, and a commitment to fair dealing with customers. For example, TBNK might have a comprehensive ethics program for employees, regular audits to ensure compliance, and clear disclosures about fees and terms for its products and services.

Customer Focus:

A customer-focused approach could be evident in various initiatives such as personalized banking services, convenient online and mobile banking platforms, and responsive customer support channels. The bank might also conduct regular customer satisfaction surveys to identify areas for improvement and tailor its offerings to meet customer needs. For instance, they might provide:

• Personalized financial advice.
• Streamlined loan application processes.
• Community financial literacy programs.

Community Involvement:

This core value is often demonstrated through corporate philanthropy, community development initiatives, and employee volunteer programs. For example, Territorial Bancorp Inc. might sponsor local events, provide grants to non-profit organizations, or offer financial literacy workshops to community members. This could include:

• Supporting affordable housing projects.
• Providing scholarships to local students.
• Participating in community clean-up efforts.

Financial Strength:

Territorial Bancorp Inc. would demonstrate financial strength through prudent risk management, a strong capital base, and consistent profitability. This could be reflected in its financial statements, regulatory filings, and credit ratings. For example, the bank might maintain a high capital adequacy ratio, diversify its loan portfolio, and invest in technology to improve efficiency and reduce costs.