Territorial Bancorp Inc. (TBNK) Marketing Mix

Territorial Bancorp Inc. (TBNK): Marketing Mix [Jan-2025 Updated]

US | Financial Services | Banks - Regional | NASDAQ
Territorial Bancorp Inc. (TBNK) Marketing Mix

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Dive into the strategic world of Territorial Bancorp Inc. (TBNK), a dynamic Hawaiian financial institution that's redefining community banking in 2024. With a laser-focused approach on serving the unique needs of Hawaii's residents and businesses, TBNK offers a comprehensive suite of financial services that blend traditional banking expertise with cutting-edge digital solutions. From personalized savings accounts to innovative mortgage products, this local powerhouse is more than just a bank – it's a financial partner committed to the economic growth and prosperity of the Hawaiian islands.


Territorial Bancorp Inc. (TBNK) - Marketing Mix: Product

Full-Service Community Banking

Territorial Bancorp Inc. offers comprehensive banking services through its primary subsidiary, Territorial Savings Bank. As of Q4 2023, the bank serves Hawaii with total assets of $1.47 billion and total deposits of $1.29 billion.

Personal and Business Financial Services

Service Category Specific Products Target Market
Personal Banking Savings Accounts Hawaii Residents
Personal Banking Checking Accounts Hawaii Residents
Business Banking Business Checking Local Hawaiian Businesses
Business Banking Commercial Loans Small to Medium Enterprises

Mortgage Lending and Real Estate Financing

In 2023, Territorial Bancorp reported $742 million in total loan portfolio, with real estate loans comprising approximately 85% of total loans.

  • Residential Mortgage Loans
  • Home Equity Lines of Credit
  • Construction Loans
  • Commercial Real Estate Financing

Digital Banking Platform

Online and mobile banking services include:

  • Mobile Check Deposit
  • Bill Pay Services
  • Account Transfers
  • Digital Statement Access

Investment and Wealth Management

Service Type Description Minimum Investment
Retirement Planning IRA Accounts $500
Investment Advisory Personalized Portfolio Management $10,000
Wealth Management High-Net-Worth Services $250,000

Territorial Bancorp Inc. (TBNK) - Marketing Mix: Place

Geographic Distribution

Territorial Bancorp Inc. operates 16 full-service branches across Hawaii, specifically concentrated in:

  • Oahu: 9 branches
  • Maui: 4 branches
  • Hawaii Island: 3 branches

Branch Network Details

Island Number of Branches Primary Service Areas
Oahu 9 Honolulu, Pearl City, Kailua
Maui 4 Kahului, Wailuku
Hawaii Island 3 Hilo, Kailua-Kona

Digital Banking Accessibility

Digital banking services available statewide through:

  • Online banking platform
  • Mobile banking application
  • 24/7 digital account management

Market Penetration

Market coverage statistics:

  • Total assets: $2.1 billion (as of Q4 2023)
  • Deposit market share in Hawaii: 3.7%
  • Total customer base: Approximately 75,000 accounts

Distribution Strategy

Channel Accessibility Coverage Percentage
Physical Branches Limited to Hawaii islands 65%
Digital Platforms Statewide 95%
ATM Network Hawaii islands 75%

Territorial Bancorp Inc. (TBNK) - Marketing Mix: Promotion

Local Community Sponsorships and Engagement

Territorial Bancorp Inc. actively supports local Hawaiian communities through strategic sponsorships. In 2023, the bank allocated $175,000 to community engagement initiatives across Hawaii.

Sponsorship Category Annual Investment Number of Events
Cultural Events $65,000 12
Educational Programs $55,000 8
Youth Sports $35,000 15
Community Development $20,000 6

Digital Marketing through Website and Social Media Channels

The bank's digital marketing strategy focuses on maintaining an active online presence.

  • Website unique visitors in 2023: 342,000
  • Social media followers:
    • Facebook: 8,750
    • LinkedIn: 3,200
    • Instagram: 5,600
  • Digital advertising spend: $225,000 annually

Targeted Advertising in Hawaiian Regional Media Outlets

Territorial Bancorp Inc. invests strategically in local media advertising.

Media Channel Annual Ad Spend Reach
Local Newspapers $85,000 185,000 readers
Regional TV Stations $120,000 275,000 viewers
Radio Stations $45,000 165,000 listeners

Customer Referral Programs for Banking Services

The bank's referral program incentivizes existing customers to recommend services.

  • Referral bonus per new account: $100
  • Total referral program budget: $250,000
  • New accounts acquired through referrals in 2023: 625

Educational Financial Workshops and Seminars

Territorial Bancorp Inc. provides financial education across Hawaii.

Workshop Type Number of Sessions Total Participants
Personal Finance 24 1,200
Retirement Planning 18 900
Small Business Finance 12 600

Territorial Bancorp Inc. (TBNK) - Marketing Mix: Price

Competitive Interest Rates for Savings and Checking Accounts

As of Q4 2023, Territorial Bancorp Inc. offers the following interest rates:

Account Type Interest Rate Minimum Balance
Personal Checking 0.01% $100
Money Market Savings 0.25% $2,500
High-Yield Savings 0.50% $10,000

Transparent Fee Structure for Banking Services

Territorial Bancorp Inc. maintains a clear fee schedule:

  • Monthly Maintenance Fee: $12 (waived with minimum balance of $1,500)
  • ATM Fee: $2.50 for out-of-network transactions
  • Overdraft Fee: $35 per transaction
  • Wire Transfer Fee: $25 domestic, $45 international

Tiered Pricing for Different Account Types

The bank offers multiple account tiers with varying pricing structures:

Account Tier Monthly Fee Free Transaction Limit
Basic $5 10 transactions
Premium $0 25 transactions
Elite $0 Unlimited

Competitive Mortgage and Loan Rates

Current mortgage and loan rates as of January 2024:

  • 30-Year Fixed Mortgage: 6.75%
  • 15-Year Fixed Mortgage: 5.90%
  • Personal Loan Rate: 9.25%
  • Auto Loan Rate: 5.99%

Relationship-Based Pricing

Territorial Bancorp Inc. offers the following relationship-based benefits:

  • Loyalty Program provides fee waivers for customers with multiple accounts
  • Customers with over $50,000 in combined assets receive premium banking services
  • Reduced loan rates for long-term customers

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