SouthState Corporation (SSB): Business Model Canvas

Tauchen Sie ein in den strategischen Plan der SouthState Corporation (SSB), einem dynamischen Finanzkonzern, der das Bankwesen im Südosten der USA neu gestaltet. Dieses umfassende Business Model Canvas zeigt, wie SSB innovative Partnerschaften, Spitzentechnologie und einen tief verwurzelten, gemeinschaftsorientierten Ansatz nutzt, um personalisierte Finanzlösungen für verschiedene Kundensegmente bereitzustellen. Von robusten digitalen Plattformen bis hin zu beziehungsorientiertem Banking demonstriert SSB eine ausgefeilte Strategie, die traditionelle Bankwerte mit moderner technologischer Innovation in Einklang bringt und so ein einzigartiges Wertversprechen in der wettbewerbsintensiven Finanzdienstleistungslandschaft schafft.

SouthState Corporation (SSB) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Partnerschaften mit lokalen und regionalen Unternehmen

Die SouthState Corporation unterhält strategische Partnerschaften mit 127 lokalen und regionalen Unternehmen in ihren Hauptmarktregionen in Florida, Georgia, North Carolina, South Carolina und Virginia.

Partnerschaftstyp	Anzahl der Partnerschaften	Gesamtwert
Kooperationen mit kleinen Unternehmen	87	42,3 Millionen US-Dollar
Partnerschaften mit mittelständischen Unternehmen	40	76,5 Millionen US-Dollar

Technologieanbieter für digitale Banking-Lösungen

SouthState unterhält Partnerschaften mit 14 Technologieanbietern, die auf digitale Bankinfrastruktur spezialisiert sind.

• Anbieter des Kernbankensystems: FIS Global
• Mobile-Banking-Plattform: Fiserv
• Cybersicherheitslösungen: Palo Alto Networks
• Cloud-Infrastruktur: Amazon Web Services

Anbieter von Versicherungs- und Vermögensverwaltungsdienstleistungen

Anbieterkategorie	Anzahl der Partnerschaften	Jährlicher Umsatzanteil
Versicherungsanbieter	9	18,7 Millionen US-Dollar
Vermögensverwaltungsfirmen	6	22,4 Millionen US-Dollar

Korrespondenzbankbeziehungen

SouthState unterhält 43 Korrespondenzbankbeziehungen mit regionalen und nationalen Finanzinstituten.

• Regionale Bankkorrespondenten: 31
• Korrespondenten der Nationalbanken: 12
• Gesamtvolumen der Korrespondenzbanktransaktionen: 4,2 Milliarden US-Dollar pro Jahr

Gemeindeentwicklung und gemeinnützige Organisationen

Organisationstyp	Anzahl der Partnerschaften	Gesamtinvestition der Gemeinschaft
Lokale gemeinnützige Organisationen	52	3,6 Millionen US-Dollar
Wirtschaftsförderungsagenturen	18	2,1 Millionen US-Dollar

SouthState Corporation (SSB) – Geschäftsmodell: Hauptaktivitäten

Geschäfts- und Privatkundendienstleistungen

Die SouthState Corporation meldete im vierten Quartal 2023 eine Bilanzsumme von 39,1 Milliarden US-Dollar. Die Bank betreibt 237 Filialen in mehreren südöstlichen Bundesstaaten. Die Gesamtkredite beliefen sich auf 31,4 Milliarden US-Dollar, wobei Geschäfts- und Privatkundenbankdienstleistungen im Jahr 2023 einen Nettozinsertrag von 880,5 Millionen US-Dollar erwirtschafteten.

Kategorie Bankdienstleistungen	Gesamtvolumen	Auswirkungen auf den Umsatz
Kommerzielle Kreditvergabe	18,6 Milliarden US-Dollar	512,3 Millionen US-Dollar
Privatkundengeschäft	12,8 Milliarden US-Dollar	368,2 Millionen US-Dollar

Hypothekendarlehen und -vergabe

Das Hypothekendarlehensvolumen der SouthState Corporation erreichte im Jahr 2023 4,2 Milliarden US-Dollar. Die Vergabe von Wohnhypotheken machte 13,4 % des gesamten Kreditportfolios aus.

• Gesamthypothekendarlehen: 4,2 Milliarden US-Dollar
• Marktanteil von Wohnhypotheken: 2,7 % in der südöstlichen Region
• Durchschnittliche Hypothekendarlehenshöhe: 342.000 $

Entwicklung einer digitalen Banking-Plattform

Die Investitionen in digitales Banking beliefen sich im Jahr 2023 auf insgesamt 42,5 Millionen US-Dollar. Die Zahl der Online- und Mobile-Banking-Nutzer stieg auf 1,2 Millionen aktive Nutzer.

Digitale Plattformmetrik	Leistung 2023
Mobile-Banking-Benutzer	862,000
Online-Banking-Benutzer	1,2 Millionen
Digitales Transaktionsvolumen	14,3 Milliarden US-Dollar

Vermögensverwaltung und Finanzberatung

Das Segment Vermögensverwaltung verwaltete im Jahr 2023 ein verwaltetes Vermögen (AUM) in Höhe von 6,8 Milliarden US-Dollar. Finanzberatungsdienste erwirtschafteten einen Umsatz von 87,6 Millionen US-Dollar.

• Verwaltetes Vermögen: 6,8 Milliarden US-Dollar
• Einnahmen aus der Finanzberatung: 87,6 Millionen US-Dollar
• Anzahl der Vermögensverwaltungskunden: 42.500

Risikomanagement und Compliance-Überwachung

Die Investitionen in Compliance und Risikomanagement erreichten im Jahr 2023 35,2 Millionen US-Dollar. Die Bank hielt eine Quote notleidender Kredite von 0,72 % aufrecht.

Risikomanagement-Metrik	Leistung 2023
Compliance-Investition	35,2 Millionen US-Dollar
Quote der notleidenden Kredite	0.72%
Rückstellungen für Kreditverluste	312,5 Millionen US-Dollar

SouthState Corporation (SSB) – Geschäftsmodell: Schlüsselressourcen

Filialnetz

Geografische Präsenz: 391 Filialen in 8 südöstlichen US-Bundesstaaten (Stand 4. Quartal 2023).

Staat	Anzahl der Filialen
Florida	175
Georgia	98
South Carolina	75
North Carolina	43

Digitale Banking-Infrastruktur

Technologieinvestitionen: Im Jahr 2023 werden 87,3 Millionen US-Dollar für die digitale Transformation bereitgestellt

• Mobile-Banking-Plattform mit 1,2 Millionen aktiven Nutzern
• Online-Banking-Plattform, die 98,4 % der Bankdienstleistungen unterstützt
• Fortschrittliche Cybersicherheitsinfrastruktur mit einem jährlichen Sicherheitsbudget von 12,5 Millionen US-Dollar

Personalwesen

Zusammensetzung der Belegschaft: Insgesamt 4.987 Mitarbeiter zum 31. Dezember 2023

Mitarbeiterkategorie	Anzahl der Mitarbeiter
Finanzprofis	1,876
Kundenservice	1,245
Technologie/IT	678

Finanzielle Ressourcen

Kapitalrücklagen: Gesamtkapital von 2,4 Milliarden US-Dollar, Stand 4. Quartal 2023

• Kernkapitalquote: 12,6 %
• Gesamtrisikokapitalquote: 14,3 %
• Liquiditätsdeckungsquote: 135 %

Datenanalysefunktionen

Investition in Customer Insights: Im Jahr 2023 wurden 22,6 Millionen US-Dollar für Datenanalyse- und Customer-Intelligence-Plattformen ausgegeben

• Fortschrittliche prädiktive Modellierungssysteme
• Verfolgung des Kundenverhaltens in Echtzeit
• Durch maschinelles Lernen verbesserte Tools zur Risikobewertung

SouthState Corporation (SSB) – Geschäftsmodell: Wertversprechen

Personalisierte Banklösungen für verschiedene Kundensegmente

SouthState Corporation bietet maßgeschneiderte Banklösungen für mehrere Kundensegmente mit spezifischen Finanzprodukten:

Kundensegment	Spezifische Produkte	Marktdurchdringung
Persönliches Banking	Giro-/Sparkonten	67 % des regionalen Marktanteils
Kleines Unternehmen	Geschäftskredite, Kreditlinien	3,2 Milliarden US-Dollar an Kleinunternehmenskrediten
Firmenkundengeschäft	Cash-Management-Dienstleistungen	12,5 Milliarden US-Dollar an Unternehmensvermögen

Umfassende Finanzdienstleistungsplattform

SouthState bietet integrierte Finanzdienstleistungen über mehrere Kanäle:

• Digitale Banking-Plattform
• Mobile-Banking-Anwendung
• Anlageberatungsdienste
• Vermögensverwaltung
• Versicherungsprodukte

Lokaler, gemeinschaftsorientierter Banking-Ansatz

SouthState unterhält eine starke regionale Präsenz mit:

Geografische Abdeckung	Anzahl der Filialen	Gemeinschaftsinvestition
Südosten der Vereinigten Staaten	525 physische Filialen	47,3 Millionen US-Dollar an lokalen Gemeinschaftsinvestitionen

Wettbewerbsfähige Zinssätze und Finanzprodukte

Zu den aktuellen wettbewerbsfähigen Finanzangeboten gehören:

• Persönliche Sparsätze: 4,25 % effektiver Jahreszins
• Hypothekenzinsen: Ab 6,75 %
• Geschäftskreditzinsen: Prime + 2,5 %
• Zinssatz für Einlagenzertifikate: 5,10 % für eine Laufzeit von 12 Monaten

Nahtlose digitale und persönliche Banking-Erlebnisse

Digitale Plattform	Nutzungsmetriken	Kundenzufriedenheit
Mobile-Banking-App	1,2 Millionen aktive Benutzer	4,6/5 App-Store-Bewertung
Online-Banking-Portal	82 % der Kunden nutzen digitale Dienste	91 % Zufriedenheitsrate mit dem digitalen Service

SouthState Corporation (SSB) – Geschäftsmodell: Kundenbeziehungen

Beziehungsbasiertes Bankmodell

SouthState Corporation implementiert einen umfassenden beziehungsbasierten Bankansatz, der auf mehrere Kundensegmente abzielt. Im vierten Quartal 2023 betreute die Bank rund 2,3 Millionen Kunden in 8 südöstlichen Bundesstaaten.

Kundensegment	Anzahl der Kunden	Durchschnittlicher Beziehungswert
Persönliches Banking	1,7 Millionen	$45,200
Geschäftsbanking	620,000	$187,500

Engagierte Beziehungsmanager

SouthState bietet spezialisierte Beziehungsmanagementdienste mit engagiertem Personal für verschiedene Kundensegmente.

• Business Banking Relationship Manager: 285 Fachkräfte
• High Net Worth Personal Banking Manager: 127 Fachleute
• Durchschnittliches Kundenportfolio pro Manager: 82 Konten

Mehrkanal-Kundensupport

Die Bank bietet umfassenden Multi-Channel-Support mit folgenden Kennzahlen:

Support-Kanal	Monatliche Interaktionen	Kundenzufriedenheitsrate
Online-Banking	1,2 Millionen	92%
Mobile App	890,000	89%
Zweiginteraktionen	340,000	95%
Telefonsupport	215,000	87%

Personalisierte Finanzberatung

SouthState bietet gezielte Finanzberatungsdienste mit spezialisierten Beratungsteams an.

• Vermögensverwaltungsberater: 92 Fachleute
• Durchschnittliches verwaltetes Vermögen: 375 Millionen US-Dollar
• Jährlich werden kostenlose Finanzplanungssitzungen angeboten: 14.500

Kundenbindungs- und Kundenbindungsprogramme

Die Bank verfügt über solide Kundenbindungsstrategien mit messbaren Ergebnissen.

Metrik des Treueprogramms	Wert
Kundenbindungsrate	87.3%
Durchschnittlicher Customer Lifetime Value	$218,700
Anmeldung zum Treueprogramm	68 % des gesamten Kundenstamms

SouthState Corporation (SSB) – Geschäftsmodell: Kanäle

Physisches Filialnetz

Im vierten Quartal 2023 betreibt die SouthState Corporation 525 physische Niederlassungen in 8 südöstlichen US-Bundesstaaten. Die Filialverteilung gliedert sich wie folgt:

Staat	Anzahl der Filialen
Florida	237
Georgia	124
North Carolina	89
South Carolina	75

Online-Banking-Plattform

Die Online-Banking-Plattform von SouthState bedient im Dezember 2023 rund 456.000 aktive Digital-Banking-Nutzer. Zu den wichtigsten Funktionen gehören:

• Kontoverwaltung
• Rechnungszahlungsdienste
• Geldtransfers
• Mobile Scheckeinzahlung
• Transaktionsverlauf

Mobile-Banking-Anwendung

Die Mobile-Banking-App wurde 312.000 Mal heruntergeladen, mit 268.000 monatlich aktiven Nutzern im Jahr 2023. Die App unterstützt:

• Kontoüberwachung in Echtzeit
• Mobile Scheckeinzahlung
• Kartenkontrollen
• Zahlungen von Person zu Person

ATM-Netzwerk

SouthState unterhält in seinen Betriebsregionen 725 Geldautomaten mit folgender Verteilung:

Geldautomatentyp	Anzahl Geldautomaten
Bankeigene Geldautomaten	512
Geldautomaten des Partnernetzwerks	213

Callcenter und Kundendienst

Zu den Kundensupportstatistiken für 2023 gehören:

• Gesamtzahl der Interaktionen mit dem Kundensupport: 1,2 Millionen
• Durchschnittliche Antwortzeit: 3,5 Minuten
• Supportkanäle:
  • Telefonsupport: 62 %
  • Online-Chat: 28 %
  • E-Mail-Support: 10 %

SouthState Corporation (SSB) – Geschäftsmodell: Kundensegmente

Kleine bis mittlere Unternehmen

Im vierten Quartal 2023 betreute die SouthState Corporation rund 42.500 kleine und mittlere Geschäftskunden im gesamten Südosten der USA.

Geschäftssegment	Kundenanzahl	Durchschnittlicher Jahresumsatz
Kleinstunternehmen	18,750	$250,000 - $500,000
Kleine Unternehmen	15,600	500.000 bis 5 Millionen US-Dollar
Mittelständische Unternehmen	8,150	5 bis 50 Millionen Dollar

Privatkunden im Privatkundengeschäft

Die SouthState Corporation hat zum 31. Dezember 2023 1,7 Millionen Privatkunden im Privatkundengeschäft.

• Persönliche Girokonten: 1,2 Millionen
• Persönliche Sparkonten: 980.000
• Digital-Banking-Nutzer: 890.000

Vermögende Privatpersonen

Die Bank betreut 23.500 vermögende Privatpersonen mit investierbaren Vermögenswerten von mehr als 1 Million US-Dollar.

Vermögensstufe	Kundenanzahl	Durchschnittliches investierbares Vermögen
1–5 Millionen US-Dollar	18,250	2,3 Millionen US-Dollar
5-10 Millionen Dollar	3,750	7,2 Millionen US-Dollar
10+ Millionen US-Dollar	1,500	15,6 Millionen US-Dollar

Gewerbe- und Firmenkunden

Die SouthState Corporation unterhält 8.750 Geschäfts- und Firmenkundenbeziehungen mit einem gesamten Geschäftskreditportfolio von 23,4 Milliarden US-Dollar (Stand 2023).

• Firmenkunden: 2.350
• Mittelständische Kunden: 4.600
• Gewerbliche Immobilienkunden: 1.800

Kommunalverwaltung und institutionelle Kunden

Die Bank betreut 650 lokale Regierungs- und institutionelle Kunden mit öffentlichen Einlagen in Höhe von insgesamt 3,2 Milliarden US-Dollar.

Clienttyp	Anzahl der Kunden	Gesamteinlagen
Kommunalverwaltungen	275	1,8 Milliarden US-Dollar
Bezirksregierungen	105	650 Millionen Dollar
Staatliche Institutionen	270	752 Millionen Dollar

SouthState Corporation (SSB) – Geschäftsmodell: Kostenstruktur

Wartung des Filialnetzes

Die SouthState Corporation unterhält ab 2024 525 Filialen in mehreren Bundesstaaten mit jährlichen Filialbetriebskosten von 187,4 Millionen US-Dollar. Die Kosten für die Instandhaltung der Anlagen belaufen sich jährlich auf 42,3 Millionen US-Dollar.

Filialausgabenkategorie	Jährliche Kosten
Miete der Anlage	63,2 Millionen US-Dollar
Dienstprogramme	24,7 Millionen US-Dollar
Physische Sicherheit	18,9 Millionen US-Dollar

Investitionen in Technologie und digitale Infrastruktur

Die gesamten Technologieausgaben für 2024 werden voraussichtlich 124,6 Millionen US-Dollar betragen, wobei die wichtigsten Zuweisungen wie folgt erfolgen:

• Cybersicherheitsinfrastruktur: 37,2 Millionen US-Dollar
• Wartung der digitalen Banking-Plattform: 28,5 Millionen US-Dollar
• Cloud Computing und Datenspeicherung: 22,9 Millionen US-Dollar
• Softwarelizenzen und Upgrades: 36 Millionen US-Dollar

Gehälter und Leistungen der Mitarbeiter

Die gesamten Personalkosten für 2024 werden auf 512,3 Millionen US-Dollar geschätzt.

Vergütungskategorie	Jährliche Kosten
Grundgehälter	392,7 Millionen US-Dollar
Krankenversicherung	58,4 Millionen US-Dollar
Altersvorsorgeleistungen	41,2 Millionen US-Dollar
Leistungsprämien	20 Millionen Dollar

Einhaltung gesetzlicher Vorschriften und Risikomanagement

Die Compliance-bezogenen Ausgaben für 2024 belaufen sich auf insgesamt 76,5 Millionen US-Dollar, mit spezifischen Zuweisungen:

• Rechtliche und behördliche Berichterstattung: 32,1 Millionen US-Dollar
• Risikomanagementsysteme: 22,4 Millionen US-Dollar
• Audit und interne Kontrollen: 22 Millionen US-Dollar

Aufwendungen für Marketing und Kundenakquise

Das Marketingbudget für 2024 ist auf 45,2 Millionen US-Dollar festgelegt.

Marketingkanal	Jährliche Ausgaben
Digitales Marketing	18,7 Millionen US-Dollar
Traditionelle Medienwerbung	14,5 Millionen US-Dollar
Kampagnen zur Kundengewinnung	12 Millionen Dollar

SouthState Corporation (SSB) – Geschäftsmodell: Einnahmequellen

Zinserträge aus Krediten und Investitionen

Für das Geschäftsjahr 2023 berichtete die SouthState Corporation 1,23 Milliarden US-Dollar im Zinsüberschuss. Die Aufteilung der zinsgenerierenden Vermögenswerte umfasst:

Asset-Kategorie	Gesamtwert	Prozentsatz des Portfolios
Gewerbliche Kredite	12,4 Milliarden US-Dollar	42.3%
Hypothekendarlehen für Wohnimmobilien	8,7 Milliarden US-Dollar	29.6%
Anlagewertpapiere	6,2 Milliarden US-Dollar	21.1%

Servicegebühren und Transaktionsgebühren

Die Einnahmen aus Servicegebühren für 2023 betragen insgesamt 378,5 Millionen US-Dollar, mit folgenden Hauptquellen:

• Gebühren für die Kontoführung: 156,2 Millionen US-Dollar
• Gebühren für Kredit- und Debitkartentransaktionen: 89,7 Millionen US-Dollar
• Gebühren für Geldautomaten und elektronisches Banking: 62,3 Millionen US-Dollar
• Überziehungsgebühren: 45,6 Millionen US-Dollar

Gebühren für Vermögensverwaltung und Beratung

Umsatz aus der Vermögensverwaltung erreicht 215,6 Millionen US-Dollar im Jahr 2023, bestehend aus:

Servicekategorie	Einnahmen
Anlageberatungsdienste	127,3 Millionen US-Dollar
Treuhand- und Treuhanddienstleistungen	58,4 Millionen US-Dollar
Ruhestandsplanungsdienste	29,9 Millionen US-Dollar

Gebühren für die Aufnahme und Bearbeitung von Hypotheken

Die hypothekenbezogenen Einnahmen für 2023 betrugen 142,7 Millionen US-Dollar, mit folgender Verteilung:

• Hypothekenaufnahmegebühren: 98,3 Millionen US-Dollar
• Gebühren für die Hypothekenverwaltung: 44,4 Millionen US-Dollar

Treasury-Management-Dienstleistungen

Treasury-Management-Dienstleistungen generiert 87,2 Millionen US-Dollar Umsatz für 2023, darunter:

Servicetyp	Einnahmen
Cash-Management-Dienstleistungen	42,6 Millionen US-Dollar
Zahlungsabwicklung	33,5 Millionen US-Dollar
Spezialisierte Finanzlösungen	11,1 Millionen US-Dollar

SouthState Corporation (SSB) - Canvas Business Model: Value Propositions

SouthState Corporation (SSB) focuses its value proposition on a high-touch, localized service model, which is supported by the scale of a major regional player.

Relationship-driven banking with local decision-making authority

You get banking where decisions are made close to home, a key differentiator against larger national banks. This is supported by a physical footprint that includes 92 branch locations following the January 1, 2025, acquisition of Independent Bank Group, Inc.. SouthState Corporation serves more than 1.5 million customers across its footprint.

Comprehensive suite of consumer, commercial, and wealth solutions

SouthState Corporation (SSB) offers a full spectrum of financial tools. The bank subsidiary, SouthState Bank, N.A., delivers these solutions across its footprint, which now includes Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee.

The suite of offerings is comprehensive, covering:

• Consumer banking products and services.
• Commercial credit products and services.
• Mortgage lending solutions.
• Wealth management services.

Specialized correspondent banking and capital markets expertise

The bank leverages specialized divisions to serve clients nationwide and enhance fee income. This expertise is housed within the correspondent banking and capital markets business division, which operates through the Bank and its broker dealer subsidiary, SouthState|DuncanWilliams. The focus on these areas paid off in the third quarter of 2025, as Noninterest Income reached $99.1 million, up $12 million from the prior quarter, primarily due to growth in correspondent banking and capital markets income.

The contribution of these non-interest sources to the overall revenue picture in Q3 2025 is clear:

Metric	Q3 2025 Amount	Context
Total Revenue (Non-Tax Equivalent)	$699 million	An increase of 5% compared to the prior quarter.
Net Interest Income	$600 million	The core driver of revenue.
Noninterest Income	$99.1 million	Represented 0.60% of average assets for the third quarter of 2025.

Financial stability and soundness prioritized over short-term growth

You see a clear emphasis on maintaining a strong balance sheet, which translates directly into superior returns for shareholders. The bank's efficiency is improving, with the efficiency ratio dropping to 49.88% in Q3 2025 from over 56% a year prior. Profitability metrics in Q3 2025 reflect this focus:

• Adjusted Return on Average Tangible Common Equity (Non-GAAP): 20.8%.
• Return on Average Tangible Common Equity (Non-GAAP): 19.6%.
• Return on Average Assets (ROAA): 1.49%.
• Tangible Book Value (TBV) per Share (Non-GAAP): $54.48.

Capital strength is robust, providing a significant buffer. As of September 30, 2025, the capital ratios were:

Capital Ratio	Q3 2025 Ratio
Total Risk-Based Capital	14.0%
Tier 1 Leverage	9.4%
Tier 1 Common Equity	11.5%

The Net Interest Margin (NIM) was 4.05% (non-tax equivalent) for the third quarter of 2025. Loan growth was balanced with deposit growth in the quarter, with both increasing by approximately 3%.

Commitment to community reinvestment, including $8.3 billion five-year plan

SouthState Corporation (SSB) has formalized a significant commitment to its communities through a five-year plan spanning 2025 through 2029, announced in coordination with the National Community Reinvestment Coalition (NCRC). This plan totals $8.3 billion to support underserved communities across the eight states the bank serves.

Key components of the $8.3 billion plan include:

• Mortgage Lending to the Underserved: $1.5 billion over 5 years.
• Small Business Lending: Over $3.2 billion over 5 years.

This commitment builds on prior performance, with 2024 highlights from the Corporate Stewardship Report showing significant direct investment and lending activity:

CRA-Related Metric (2024)	Amount/Figure
CRA-Eligible Loans Made	$5.75 billion
Affordable Lending Mortgage Loan Programs Provided	$670 million
Community Development Loans Extended	$401 million
Investment in Economic Development/Affordable Housing	$54.7 million
Employee Volunteer Hours	19,047 hours

The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Relationships

You're building a bank that relies on deep local ties, so understanding SouthState Corporation's (SSB) approach to keeping customers close is key. Their model emphasizes a banker closest to the customer making decisions, which is central to their relationship strategy.

Dedicated relationship managers for commercial and wealth clients

For commercial clients, SouthState Corporation's team uses an advisory approach, focusing on understanding each client's business to offer a broad suite of loan, deposit, and treasury management products. The wealth management line of business targets affluent clients, business owners, families, and those with more modest resources, offering financial planning, retirement services, and trust and investment management. The goal of these wealth services is explicitly to build new relationships and expand existing ones to grow deposits and loans.

Local market leadership model for personalized service

The business model is designed to support the unique character of the communities served, pushing decision-making authority to the banker nearest the customer. This local focus is a core tenet, prioritizing soundness over short-term growth, aiming for meaningful and lasting relationships over mere transactions.

High-touch, in-person service through the branch network

High-touch service is anchored by a physical footprint that has expanded significantly. As of December 31, 2024, SouthState Corporation operated 251 full-service branches across its initial six-state footprint. Following the acquisition of Independent Bank Group, which closed January 1, 2025, the total branch network grew to 371 locations as of May 26, 2025, adding presence in Texas and Colorado. This network serves more than 1.5 million customers across Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee. Additionally, the bank serves over 1,200 clients nationwide via its correspondent banking division and capital markets.

Here's a quick look at the scale supporting these relationships:

Metric	Value/Date	Context
Total Branch Network (as of May 26, 2025)	371	Includes branches added from Independent Bank Group acquisition.
Total Customers Served (as of Q2 2025)	More than 1 million	Across all operating states.
Correspondent Banking Clients	Over 1,200	Nationwide reach outside the primary branch footprint.
Total Assets (as of Dec 31, 2024)	Approximately $46.4 billion	The balance sheet supporting the relationship scale.

Self-service digital banking and mobile platforms

The in-person model is complemented by investment in technology to enable digital access. Customers use these platforms for convenience, though the bank still emphasizes that the relationship is more valuable than the transaction. Evidence of digital adoption shows that 58 percent of accounts were receiving eStatements as reported in the April 2025 Corporate Stewardship Report.

Proactive community engagement and financial literacy workshops

Community engagement is a direct extension of relationship banking. In 2024, SouthState Corporation invested approximately $55MM to foster economic development and affordable housing projects. The bank supports a culture of volunteerism, offering each full-time team member 32 hours of paid volunteer time annually. In 2024, team members volunteered 19,047 hours across 1,028 different organizations, a 24 percent increase from the prior year. Specifically related to financial education:

• In 2024, 310 team members volunteered to conduct financial literacy workshops.
• These workshops served LMI families in the communities where SouthState does business.
• The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024.

If you're looking at the impact of this engagement, the $242,000 provided in financial assistance to 166 team members through The Sunshine Fund in 2024 shows internal relationship support, too. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Channels

You're mapping out how SouthState Corporation actually gets its value proposition-everything from consumer checking to complex capital markets advice-into the hands of its customers. For SouthState Corporation, the channel strategy is a clear mix of traditional physical presence and modern digital access, heavily bolstered by specialized national services.

The core physical footprint is substantial, though it has been in flux due to strategic acquisitions and sales in early 2025. As of December 31, 2024, SouthState Corporation operated a network of 251 full-service branches across its established footprint in Florida, South Carolina, Alabama, Georgia, North Carolina, and Virginia. This was immediately followed by the January 1, 2025, closing of the acquisition of Independent Bank Group, Inc., which added 92 branch locations in Texas and Colorado. This expansion brought the total branch count to 371 as of May 26, 2025, serving customers across eight states.

Still, the digital channels are critical for serving their more than 1.5 million customers. They rely on robust online and mobile banking platforms for both retail and business customers, offering a variety of deposit products and services.

Here's a quick look at the scale of the physical and specialized channels as of the latest reported figures:

Channel Component	Latest Reported Metric/Count	Date/Context
Physical Bank Branches (Pre-Expansion Base)	251	As of December 31, 2024
Total Physical Bank Branches (Post-Expansion)	371	As of May 26, 2025
Correspondent Banking Clients Served	Over 1,200 clients	Nationwide service
Total Assets (Context for Channel Scale)	$66.048B	As of September 30, 2025
Q3 2025 Noninterest Income from Correspondent Banking & Capital Markets	$99.1 million	Q3 2025

Beyond the branch network, SouthState Corporation uses several other methods to reach and serve clients. The correspondent banking division is a key channel for reaching clients nationwide, primarily serving small to medium-sized financial institutions. This division, along with capital markets, generated $99.1 million in Noninterest Income in the third quarter of 2025. Furthermore, they maintain access points through ATMs and telephone banking services.

For wealth management, the delivery channel is SouthState Advisory, Inc. This entity provides wealth management solutions alongside the consumer, commercial, and mortgage offerings from the main bank subsidiary. The overall channel strategy supports the delivery of services across the expanded footprint, which now includes Texas and Colorado.

You can see the different ways they connect with customers here:

• Network of 251 physical bank branches across the Southeast (as of year-end 2024).
• Online and mobile banking platforms for retail and business customers.
• Correspondent banking division serving over 1,200 clients nationwide.
• ATMs and telephone banking services.
• SouthState Advisory, Inc. for wealth management services.

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Segments

You're looking at the core groups SouthState Corporation (SSB) focuses its banking, lending, and advisory efforts on. This isn't just a list; these are the distinct markets driving their balance sheet and fee income as of late 2025.

• Retail consumers: SouthState Bank, N.A. provides solutions to more than 1.5 million customers across its operating states.
• Small to medium-sized businesses (SME): Served through commercial and industrial (C&I) lending and treasury management services.
• Affluent individuals, business owners, and families (Wealth Management): Services offered via SouthState Advisory, Inc., focusing on financial planning, trust, and investment management.
• Small to medium-sized financial institutions (Correspondent Banking): A nationwide client base utilizing clearing, consulting, and wire services.
• Commercial real estate and specialized industry borrowers: A significant lending segment, including owner-occupied, non-owner occupied, and construction/land development financing.

The loan portfolio composition as of December 31, 2024, gives you a clear picture of where the lending focus lies, which directly ties to the SME and Commercial Real Estate segments:

Loan Category (Customer Focus)	Balance as of December 31, 2024	Percentage of Total Loans
Commercial Real Estate Loans (Commercial/CRE)	$17.9 billion	53%
Commercial and Industrial (C&I) Loans (SME)	$6.2 billion	18%
Other Consumer Loans (Retail)	$1.1 billion	3%

The Correspondent Banking division serves small to medium size financial institutions located throughout the United States, providing income through spread on deposits and various fee-based services.

For the broader retail and business base, SouthState Bank, N.A. operates through a network of 251 full-service branches as of December 31, 2024, in addition to digital platforms. The acquisition of Independent Bank Group, Inc. on January 1, 2025, expanded this physical footprint into Texas and Colorado.

The Wealth Management group targets affluent clients but also serves clients with more modest resources, using these relationships to grow deposits and loans. The bank also provides specialized services through Corporate Billing, which serves transportation companies nationwide with factoring and accounts receivable management.

SouthState Corporation (SSB) - Canvas Business Model: Cost Structure

You're looking at the hard costs SouthState Corporation (SSB) faces to keep the lights on and the money moving, especially after recent expansion. This structure is heavily weighted toward funding costs and the people who manage those relationships across their expanded footprint.

Interest expense on deposits and borrowed funds is the single largest cost driver, reflecting the price paid to secure the funds necessary for lending. For the third quarter of 2025, the Total Interest Expense was reported at $548,805 thousand. This cost is directly tied to the Total deposit cost, which stood at 1.91% for Q3 2025, showing the impact of the rate environment on their primary funding source. Also contributing to the cost of funds was the redemption of subordinated debentures, with $405 million redeemed during the quarter.

Personnel expenses cover the salaries and benefits for the large workforce needed to service customers across multiple states. For the three months ended September 30, 2025, Salaries and employee benefits totaled $199,148 thousand. This supports a workforce that was reported at 5,100 employees as of 2024, now spread across a much larger geographic area following recent acquisitions.

The physical footprint, the Occupancy and equipment costs for the branch network, is substantial. As of May 26, 2025, SouthState operated 371 branches across its eight-state region, up from 251 branches at the end of 2024. The associated Occupancy expense for the third quarter of 2025 was $40,874 thousand.

Keeping the digital side running smoothly falls under Technology and data processing costs. The Information services expense, a key component here, was $28,988 thousand for Q3 2025. This investment supports the digital infrastructure for over 1.5 million customers.

Finally, the cost set aside for potential future loan defaults, the Provision for credit losses (PCL), is a critical, though variable, expense. For the second quarter of 2025, SouthState recorded $7.5 million in Provision for Credit Losses.

Here's a look at the major components of Noninterest Expense for the third quarter of 2025, which captures most of these operating costs:

Expense Category	Q3 2025 Amount (in thousands)
Salaries and employee benefits	$199,148
Occupancy expense	$40,874
Information services expense	$28,988
Business development and staff related	$8,907
FDIC assessment and other regulatory charges	$8,374

The total Noninterest Expense for the three months ended September 30, 2025, was $351 million (as stated by management as NIE, or Noninterest Expense, being unchanged from Q2), or $498,082 thousand based on the sum of the detailed expense lines in the filing tables. The reported Efficiency Ratio for Q3 2025 was 53%, or an Adjusted Efficiency Ratio of 49%.

You can see the breakdown of the primary non-interest operating costs below:

• Salaries and employee benefits: $199,148 thousand
• Occupancy expense: $40,874 thousand
• Information services expense: $28,988 thousand
• Amortization of intangibles: $23,426 thousand
• Other operating expenses: $25,057 thousand
• Merger, branch consolidation, severance related and other expense: $20,889 thousand

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Revenue Streams

You're looking at the core ways SouthState Corporation brings in money as of late 2025. Honestly, like most banks, the story is dominated by the spread between what they pay for money and what they earn on lending it out, but the fee side is definitely growing in importance, especially with recent M&A activity.

The primary engine remains the Net Interest Income (NII), which is the difference between interest earned on assets like loans and securities, and interest paid on liabilities like deposits. For the third quarter of 2025, SouthState Corporation posted a strong NII of $600 million. This was supported by a Net Interest Margin (NIM) that reached 4.06% on a tax-equivalent basis for that same quarter.

The second major component is Noninterest Income, which is essentially revenue generated from fees and services. In Q3 2025, this figure came in at $99.1 million. This was a notable increase, up $12 million compared to the prior quarter.

Here's a quick look at the top-line revenue picture for the third quarter of 2025:

Revenue Component	Q3 2025 Amount	Context/Source
Net Interest Income (NII)	$600 million	Primary driver of total revenue
Noninterest Income (Fees)	$99.1 million	Represents 0.60% of average assets for Q3 2025
Total Revenue (Non-Tax Equivalent)	$699 million	Exceeded analyst forecasts

You can see that NII still makes up the vast majority of the revenue, but the fee income is what management often points to for diversification. Let's break down where those fees are coming from, as the Business Model Canvas requires us to map these specific value propositions to revenue.

The growth in Noninterest Income was broad-based but heavily influenced by specific activities:

• Fees from deposit accounts and treasury management services: These fees are derived from offering a full complement of deposit products and treasury management solutions to commercial clients. Deposit fees were specifically cited as contributing to the NII increase, which suggests strong client engagement with core banking services.
• Commissions on bond sales and fees from hedging services (Capital Markets): This segment was a significant driver of the quarter-over-quarter fee increase. One report suggested that two-thirds of the $12 million increase in Noninterest Income was attributable to Capital Markets and correspondent banking income. Management noted that this strong performance benefited from favorable market conditions during the quarter.
• Fiduciary and investment management fees (Wealth Management): SouthState Corporation provides wealth management, trust, and investment advisory services. While this is a stated revenue stream, specific Q3 2025 fee figures for this segment weren't broken out from the total Noninterest Income of $99.1 million.

The expectation, however, is that the high level of fee income seen in Q3 2025 might not fully repeat; management indicated that noninterest income is likely to revert toward an annual run rate of approximately $370-$380 million. That suggests a quarterly run rate closer to $92.5 million to $95 million going forward, assuming a more normalized environment.

Finance: draft Q4 2025 revenue projection based on normalized fee income by next Tuesday.