Southstate Corporation (SSB): Business Model Canvas [Jan-2025 Mis à jour]

Plongez dans le plan stratégique de Southstate Corporation (SSB), une puissance financière dynamique remodelant les services bancaires dans le sud-est des États-Unis. Cette toile complète du modèle commercial révèle comment SSB exploite des partenariats innovants, des technologies de pointe et une approche axée sur la communauté profondément enracinée pour fournir des solutions financières personnalisées dans divers segments de clients. Des plateformes numériques robustes aux banques axées sur les relations, SSB démontre une stratégie sophistiquée qui équilibre les valeurs bancaires traditionnelles avec l'innovation technologique moderne, créant une proposition de valeur unique dans le paysage des services financiers concurrentiels.

Southstate Corporation (SSB) - Modèle d'entreprise: partenariats clés

Partenariats stratégiques avec les entreprises locales et régionales

Southstate Corporation maintient des partenariats stratégiques avec 127 entreprises locales et régionales dans ses principales régions du marché en Floride, en Géorgie, en Caroline du Nord, en Caroline du Sud et en Virginie.

Type de partenariat	Nombre de partenariats	Valeur totale
Collaborations de petites entreprises	87	42,3 millions de dollars
Partenariats d'entreprises intermédiaires	40	76,5 millions de dollars

Vendeurs technologiques pour les solutions bancaires numériques

Southstate a des partenariats avec 14 fournisseurs de technologie spécialisés dans les infrastructures bancaires numériques.

• Fournisseur de système bancaire de base: FIS Global
• Plateforme bancaire mobile: Fiserv
• Solutions de cybersécurité: réseaux Palo Alto
• Infrastructure cloud: services Web Amazon

Fournisseurs de services d'assurance et de patrimoine

Catégorie de prestataires	Nombre de partenariats	Part des revenus annuels
Assureurs	9	18,7 millions de dollars
Sociétés de gestion de patrimoine	6	22,4 millions de dollars

Relations bancaires correspondantes

Southstate entretient 43 relations bancaires correspondantes avec des institutions financières régionales et nationales.

• Correspondants de la banque régionale: 31
• Correspondants de la Banque nationale: 12
• Volume total des transactions bancaires correspondants: 4,2 milliards de dollars par an

Développement communautaire et organisations à but non lucratif

Type d'organisation	Nombre de partenariats	Investissement total de la communauté
Organisation à but non lucratif locale	52	3,6 millions de dollars
Agences de développement économique	18	2,1 millions de dollars

Southstate Corporation (SSB) - Modèle d'entreprise: activités clés

Services bancaires commerciaux et de détail

Southstate Corporation a déclaré un actif total de 39,1 milliards de dollars au quatrième trimestre 2023. La banque exploite 237 succursales dans plusieurs États du sud-est. Les prêts totaux s'élevaient à 31,4 milliards de dollars, les services bancaires commerciaux et de détail générant des revenus nets de 880,5 millions de dollars en 2023.

Catégorie de service bancaire	Volume total	Impact sur les revenus
Prêts commerciaux	18,6 milliards de dollars	512,3 millions de dollars
Banque de détail	12,8 milliards de dollars	368,2 millions de dollars

Prêts hypothécaires et origine

Le volume des prêts hypothécaires pour Southstate Corporation a atteint 4,2 milliards de dollars en 2023. Les origines hypothécaires résidentielles représentaient 13,4% du portefeuille total des prêts.

• Prêts hypothécaires totaux: 4,2 milliards de dollars
• Part de marché hypothécaire résidentiel: 2,7% dans la région du sud-est
• Taille moyenne du prêt hypothécaire: 342 000 $

Développement de la plate-forme bancaire numérique

Les investissements en banque numérique ont totalisé 42,5 millions de dollars en 2023. Les utilisateurs de banques en ligne et mobiles sont passés à 1,2 million d'utilisateurs actifs.

Métrique de la plate-forme numérique	Performance de 2023
Utilisateurs de la banque mobile	862,000
Utilisateurs de la banque en ligne	1,2 million
Volume de transaction numérique	14,3 milliards de dollars

Gestion de la patrimoine et avis financier

Le segment de la gestion de patrimoine a géré 6,8 milliards de dollars d'actifs sous gestion (AUM) en 2023. Les services de conseil financier ont généré 87,6 millions de dollars de revenus.

• Actif sous gestion: 6,8 milliards de dollars
• Revenus de conseil financier: 87,6 millions de dollars
• Nombre de clients de gestion de patrimoine: 42 500

Gestion des risques et surveillance de la conformité

Les investissements en matière de conformité et de gestion des risques ont atteint 35,2 millions de dollars en 2023. La banque a maintenu un ratio de prêts non performants de 0,72%.

Métrique de gestion des risques	Performance de 2023
Investissement de conformité	35,2 millions de dollars
Ratio de prêts non performants	0.72%
Réserves de perte de prêt	312,5 millions de dollars

Southstate Corporation (SSB) - Modèle d'entreprise: Ressources clés

Réseau de succursale

Présence géographique: 391 succursales à travers 8 États du sud-est des États-Unis auprès du quatrième trimestre 2023

État	Nombre de branches
Floride	175
Georgia	98
Caroline du Sud	75
Caroline du Nord	43

Infrastructure bancaire numérique

Investissement technologique: 87,3 millions de dollars alloués à la transformation numérique en 2023

• Plateforme de banque mobile avec 1,2 million d'utilisateurs actifs
• Plateforme bancaire en ligne soutenant 98,4% des services bancaires
• Infrastructure de cybersécurité avancée avec un budget de sécurité annuel de 12,5 millions de dollars

Ressources humaines

Composition de la main-d'œuvre: 4 987 employés au total au 31 décembre 2023

Catégorie des employés	Nombre d'employés
Professionnels financiers	1,876
Service client	1,245
Technologie / informatique	678

Ressources financières

Réserves de capital: 2,4 milliards de dollars de capital total au quatrième trimestre 2023

• Ratio de capital de niveau 1: 12,6%
• Ratio de capital total basé sur les risques: 14,3%
• Ratio de couverture de liquidité: 135%

Capacités d'analyse des données

Investissement des informations sur les clients: 22,6 millions de dollars dépensés pour l'analyse des données et les plateformes d'intelligence client en 2023

• Systèmes de modélisation prédictive avancés
• Suivi du comportement des clients en temps réel
• Outils d'évaluation des risques améliorés par l'apprentissage

Southstate Corporation (SSB) - Modèle d'entreprise: propositions de valeur

Solutions bancaires personnalisées pour divers segments de clients

Southstate Corporation propose des solutions bancaires sur mesure sur plusieurs segments de clients avec des produits financiers spécifiques:

Segment de clientèle	Produits spécifiques	Pénétration du marché
Banque personnelle	Comptes chèques / économies	67% de la part de marché régionale
Petite entreprise	Prêts commerciaux, lignes de crédit	3,2 milliards de dollars en prêts aux petites entreprises
Banque commerciale	Services de gestion de trésorerie	12,5 milliards de dollars en actifs d'entreprise

Plateforme complète des services financiers

Southstate fournit des services financiers intégrés sur plusieurs canaux:

• Plate-forme bancaire numérique
• Application bancaire mobile
• Services de conseil en investissement
• Gestion de la richesse
• Produits d'assurance

Approche bancaire axée sur la communauté locale

Southstate maintient une forte présence régionale avec:

Couverture géographique	Nombre de branches	Investissement communautaire
Sud-est des États-Unis	525 branches physiques	47,3 millions de dollars en investissements communautaires locaux

Taux d'intérêt concurrentiels et produits financiers

Les offres financières concurrentielles actuelles comprennent:

• Taux d'épargne personnels: 4,25% apy
• Taux hypothécaires: à partir de 6,75%
• Taux de prêt commercial: Prime + 2,5%
• Certificat de taux de dépôt: 5,10% pour les conditions de 12 mois

Expériences bancaires numériques et en personne transparentes

Plate-forme numérique	Métriques d'utilisation	Satisfaction du client
Application bancaire mobile	1,2 million d'utilisateurs actifs	Note 4.6 / 5 de l'App Store
Portail bancaire en ligne	82% des clients utilisent des services numériques	Taux de satisfaction des services numériques à 91%

Southstate Corporation (SSB) - Modèle d'entreprise: relations clients

Modèle bancaire basé sur les relations

Southstate Corporation met en œuvre une approche bancaire complète basée sur les relations ciblant plusieurs segments de clients. Au quatrième trimestre 2023, la banque dessert environ 2,3 millions de clients dans 8 États du sud-est.

Segment de clientèle	Nombre de clients	Valeur de relation moyenne
Banque personnelle	1,7 million	$45,200
Banque d'affaires	620,000	$187,500

Gestionnaires de relations dédiées

Southstate fournit des services de gestion des relations spécialisés avec du personnel dédié pour différents segments de clients.

• Business Banking Relationship Managers: 285 professionnels
• Managers bancaires personnels de valeur nette: 127 professionnels
• Portefeuille client moyen par gestionnaire: 82 comptes

Support client multicanal

La banque offre un support multicanal complet avec les mesures suivantes:

Canal de support	Interactions mensuelles	Taux de satisfaction client
Banque en ligne	1,2 million	92%
Application mobile	890,000	89%
Interactions de branche	340,000	95%
Support téléphonique	215,000	87%

Conseils financiers personnalisés

Southstate propose des services de consultation financière ciblés avec des équipes consultatives spécialisées.

• Conseillers en gestion de patrimoine: 92 professionnels
• Actif moyen sous gestion: 375 millions de dollars
• Sessions de planification financière complémentaires offertes chaque année: 14 500

Programmes de fidélité et de rétention de la clientèle

La banque maintient des stratégies de rétention de clientèle solides avec des résultats mesurables.

Métrique du programme de fidélité	Valeur
Taux de rétention de la clientèle	87.3%
Valeur à vie moyenne du client	$218,700
Inscription au programme de fidélité	68% de la clientèle totale

Southstate Corporation (SSB) - Modèle d'entreprise: canaux

Réseau de succursale physique

Au quatrième trimestre 2023, Southstate Corporation exploite 525 succursales physiques dans 8 États du sud-est des États-Unis. La distribution des succursales se décompose comme suit:

État	Nombre de branches
Floride	237
Georgia	124
Caroline du Nord	89
Caroline du Sud	75

Plateforme bancaire en ligne

La plate-forme bancaire en ligne de Southstate dessert environ 456 000 utilisateurs de banque numérique actifs en décembre 2023. Les fonctionnalités clés incluent:

• Gestion des comptes
• Services de paiement de factures
• Transferts de fonds
• Dépôt de chèques mobiles
• Historique des transactions

Application bancaire mobile

L'application bancaire mobile a été téléchargée 312 000 fois, avec 268 000 utilisateurs actifs mensuels en 2023. L'application prend en charge:

• Surveillance du compte en temps réel
• Dépôt de chèques mobiles
• Commandes de carte
• Paiements de personne à personne

Réseau ATM

Southstate maintient 725 distributeurs automatiques de billets dans ses régions opérationnelles, avec la distribution suivante:

Type de guichet automatique	Nombre de distributeurs automatiques de billets
ATM appartenant à des banques	512
ATM du réseau partenaire	213

Centre d'appels et services de support client

Les statistiques du support client pour 2023 incluent:

• Interactions totales de support client: 1,2 million
• Temps de réponse moyen: 3,5 minutes
• Canaux de support:
  • Prise en charge du téléphone: 62%
  • Chat en ligne: 28%
  • Assistance par e-mail: 10%

Southstate Corporation (SSB) - Modèle d'entreprise: segments de clientèle

Petites et moyennes entreprises

Depuis le quatrième trimestre 2023, Southstate Corporation dessert environ 42 500 clients commerciaux de petite à moyenne taille dans le sud-est des États-Unis.

Segment d'entreprise	Nombre de clients	Revenus annuels moyens
Micro-entreprises	18,750	$250,000 - $500,000
Petites entreprises	15,600	500 000 $ - 5 millions de dollars
Entreprises moyennes	8,150	5 millions de dollars - 50 millions de dollars

Clients bancaires de détail individuels

Southstate Corporation compte 1,7 million de clients bancaires de détail individuels au 31 décembre 2023.

• Comptes de chèques personnels: 1,2 million
• Comptes d'épargne personnels: 980 000
• Utilisateurs de la banque numérique: 890 000

Individus à haute nette

La banque dessert 23 500 personnes à haute teneur en naissance avec des actifs investissables dépassant 1 million de dollars.

Niveau de richesse	Nombre de clients	Actifs investissables moyens
1 à 5 millions de dollars	18,250	2,3 millions de dollars
5-10 millions de dollars	3,750	7,2 millions de dollars
10 millions de dollars	1,500	15,6 millions de dollars

Clients commerciaux et d'entreprise

Southstate Corporation entretient 8 750 relations avec les clients commerciaux et d'entreprise avec un portefeuille total de prêts commerciaux de 23,4 milliards de dollars en 2023.

• Clients bancaires d'entreprise: 2 350
• Clients du marché intermédiaire: 4,600
• Clients immobiliers commerciaux: 1 800

Gouvernement local et clients institutionnels

La banque dessert 650 clients locaux et clients institutionnels avec des dépôts totaux de fonds publics de 3,2 milliards de dollars.

Type de client	Nombre de clients	Dépôts totaux
Gouvernements municipaux	275	1,8 milliard de dollars
Gouvernements de comté	105	650 millions de dollars
Institutions d'État	270	752 millions de dollars

Southstate Corporation (SSB) - Modèle d'entreprise: Structure des coûts

Maintenance du réseau de succursales

Southstate Corporation conserve 525 succursales dans plusieurs États en 2024, avec des frais d'exploitation annuels de 187,4 millions de dollars. Les coûts de maintenance des installations représentent 42,3 millions de dollars par an.

Catégorie de dépenses de succursale	Coût annuel
Loyer de l'installation	63,2 millions de dollars
Services publics	24,7 millions de dollars
Sécurité physique	18,9 millions de dollars

Investissements technologiques et infrastructures numériques

Les dépenses technologiques totales pour 2024 sont prévues à 124,6 millions de dollars, avec des allocations clés comme suit:

• Infrastructure de cybersécurité: 37,2 millions de dollars
• Maintenance de la plate-forme bancaire numérique: 28,5 millions de dollars
• Cloud Computing et stockage de données: 22,9 millions de dollars
• Licence et mises à niveau logicielles: 36 millions de dollars

Salaires et avantages sociaux des employés

Les dépenses totales du personnel pour 2024 sont estimées à 512,3 millions de dollars.

Catégorie de compensation	Coût annuel
Salaires de base	392,7 millions de dollars
Assurance maladie	58,4 millions de dollars
Prestations de retraite	41,2 millions de dollars
Bonus de performance	20 millions de dollars

Compliance réglementaire et gestion des risques

Les dépenses liées à la conformité pour 2024 total 76,5 millions de dollars, avec des allocations spécifiques:

• Représentation juridique et réglementaire: 32,1 millions de dollars
• Systèmes de gestion des risques: 22,4 millions de dollars
• Audit et contrôles internes: 22 millions de dollars

Frais de marketing et d'acquisition des clients

Le budget marketing de 2024 est fixé à 45,2 millions de dollars.

Canal de marketing	Dépenses annuelles
Marketing numérique	18,7 millions de dollars
Publicité médiatique traditionnelle	14,5 millions de dollars
Campagnes d'acquisition de clients	12 millions de dollars

Southstate Corporation (SSB) - Modèle d'entreprise: Strots de revenus

Revenu des intérêts des prêts et des investissements

Pour l'exercice 2023, Southstate Corporation a rapporté 1,23 milliard de dollars dans le revenu des intérêts nets. La ventilation des actifs générateurs d'intérêts comprend:

Catégorie d'actifs	Valeur totale	Pourcentage de portefeuille
Prêts commerciaux	12,4 milliards de dollars	42.3%
Prêts hypothécaires résidentiels	8,7 milliards de dollars	29.6%
Titres d'investissement	6,2 milliards de dollars	21.1%

Frais de service et frais de transaction

Les revenus des frais de service pour 2023 ont totalisé 378,5 millions de dollars, avec les sources clés suivantes:

• Frais de service de compte de dépôt: 156,2 millions de dollars
• Frais de transaction de carte de crédit et de débit: 89,7 millions de dollars
• ATM et frais bancaires électroniques: 62,3 millions de dollars
• Frais de découvert: 45,6 millions de dollars

Frais de gestion de la patrimoine et de consultation

Les revenus de la gestion de la patrimoine atteints 215,6 millions de dollars en 2023, composé de:

Catégorie de service	Revenu
Services de conseil en investissement	127,3 millions de dollars
Services de confiance et fiduciaires	58,4 millions de dollars
Services de planification de la retraite	29,9 millions de dollars

Frais d'origine et de traitement hypothécaire

Les revenus liés aux hypothèques pour 2023 étaient 142,7 millions de dollars, avec la distribution suivante:

• Frais d'origine hypothécaire: 98,3 millions de dollars
• Frais de service hypothécaire: 44,4 millions de dollars

Services de gestion du Trésor

Services de gestion du Trésor générés 87,2 millions de dollars en revenus pour 2023, notamment:

Type de service	Revenu
Services de gestion de trésorerie	42,6 millions de dollars
Traitement des paiements	33,5 millions de dollars
Solutions financières spécialisées	11,1 millions de dollars

SouthState Corporation (SSB) - Canvas Business Model: Value Propositions

SouthState Corporation (SSB) focuses its value proposition on a high-touch, localized service model, which is supported by the scale of a major regional player.

Relationship-driven banking with local decision-making authority

You get banking where decisions are made close to home, a key differentiator against larger national banks. This is supported by a physical footprint that includes 92 branch locations following the January 1, 2025, acquisition of Independent Bank Group, Inc.. SouthState Corporation serves more than 1.5 million customers across its footprint.

Comprehensive suite of consumer, commercial, and wealth solutions

SouthState Corporation (SSB) offers a full spectrum of financial tools. The bank subsidiary, SouthState Bank, N.A., delivers these solutions across its footprint, which now includes Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee.

The suite of offerings is comprehensive, covering:

• Consumer banking products and services.
• Commercial credit products and services.
• Mortgage lending solutions.
• Wealth management services.

Specialized correspondent banking and capital markets expertise

The bank leverages specialized divisions to serve clients nationwide and enhance fee income. This expertise is housed within the correspondent banking and capital markets business division, which operates through the Bank and its broker dealer subsidiary, SouthState|DuncanWilliams. The focus on these areas paid off in the third quarter of 2025, as Noninterest Income reached $99.1 million, up $12 million from the prior quarter, primarily due to growth in correspondent banking and capital markets income.

The contribution of these non-interest sources to the overall revenue picture in Q3 2025 is clear:

Metric	Q3 2025 Amount	Context
Total Revenue (Non-Tax Equivalent)	$699 million	An increase of 5% compared to the prior quarter.
Net Interest Income	$600 million	The core driver of revenue.
Noninterest Income	$99.1 million	Represented 0.60% of average assets for the third quarter of 2025.

Financial stability and soundness prioritized over short-term growth

You see a clear emphasis on maintaining a strong balance sheet, which translates directly into superior returns for shareholders. The bank's efficiency is improving, with the efficiency ratio dropping to 49.88% in Q3 2025 from over 56% a year prior. Profitability metrics in Q3 2025 reflect this focus:

• Adjusted Return on Average Tangible Common Equity (Non-GAAP): 20.8%.
• Return on Average Tangible Common Equity (Non-GAAP): 19.6%.
• Return on Average Assets (ROAA): 1.49%.
• Tangible Book Value (TBV) per Share (Non-GAAP): $54.48.

Capital strength is robust, providing a significant buffer. As of September 30, 2025, the capital ratios were:

Capital Ratio	Q3 2025 Ratio
Total Risk-Based Capital	14.0%
Tier 1 Leverage	9.4%
Tier 1 Common Equity	11.5%

The Net Interest Margin (NIM) was 4.05% (non-tax equivalent) for the third quarter of 2025. Loan growth was balanced with deposit growth in the quarter, with both increasing by approximately 3%.

Commitment to community reinvestment, including $8.3 billion five-year plan

SouthState Corporation (SSB) has formalized a significant commitment to its communities through a five-year plan spanning 2025 through 2029, announced in coordination with the National Community Reinvestment Coalition (NCRC). This plan totals $8.3 billion to support underserved communities across the eight states the bank serves.

Key components of the $8.3 billion plan include:

• Mortgage Lending to the Underserved: $1.5 billion over 5 years.
• Small Business Lending: Over $3.2 billion over 5 years.

This commitment builds on prior performance, with 2024 highlights from the Corporate Stewardship Report showing significant direct investment and lending activity:

CRA-Related Metric (2024)	Amount/Figure
CRA-Eligible Loans Made	$5.75 billion
Affordable Lending Mortgage Loan Programs Provided	$670 million
Community Development Loans Extended	$401 million
Investment in Economic Development/Affordable Housing	$54.7 million
Employee Volunteer Hours	19,047 hours

The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Relationships

You're building a bank that relies on deep local ties, so understanding SouthState Corporation's (SSB) approach to keeping customers close is key. Their model emphasizes a banker closest to the customer making decisions, which is central to their relationship strategy.

Dedicated relationship managers for commercial and wealth clients

For commercial clients, SouthState Corporation's team uses an advisory approach, focusing on understanding each client's business to offer a broad suite of loan, deposit, and treasury management products. The wealth management line of business targets affluent clients, business owners, families, and those with more modest resources, offering financial planning, retirement services, and trust and investment management. The goal of these wealth services is explicitly to build new relationships and expand existing ones to grow deposits and loans.

Local market leadership model for personalized service

The business model is designed to support the unique character of the communities served, pushing decision-making authority to the banker nearest the customer. This local focus is a core tenet, prioritizing soundness over short-term growth, aiming for meaningful and lasting relationships over mere transactions.

High-touch, in-person service through the branch network

High-touch service is anchored by a physical footprint that has expanded significantly. As of December 31, 2024, SouthState Corporation operated 251 full-service branches across its initial six-state footprint. Following the acquisition of Independent Bank Group, which closed January 1, 2025, the total branch network grew to 371 locations as of May 26, 2025, adding presence in Texas and Colorado. This network serves more than 1.5 million customers across Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee. Additionally, the bank serves over 1,200 clients nationwide via its correspondent banking division and capital markets.

Here's a quick look at the scale supporting these relationships:

Metric	Value/Date	Context
Total Branch Network (as of May 26, 2025)	371	Includes branches added from Independent Bank Group acquisition.
Total Customers Served (as of Q2 2025)	More than 1 million	Across all operating states.
Correspondent Banking Clients	Over 1,200	Nationwide reach outside the primary branch footprint.
Total Assets (as of Dec 31, 2024)	Approximately $46.4 billion	The balance sheet supporting the relationship scale.

Self-service digital banking and mobile platforms

The in-person model is complemented by investment in technology to enable digital access. Customers use these platforms for convenience, though the bank still emphasizes that the relationship is more valuable than the transaction. Evidence of digital adoption shows that 58 percent of accounts were receiving eStatements as reported in the April 2025 Corporate Stewardship Report.

Proactive community engagement and financial literacy workshops

Community engagement is a direct extension of relationship banking. In 2024, SouthState Corporation invested approximately $55MM to foster economic development and affordable housing projects. The bank supports a culture of volunteerism, offering each full-time team member 32 hours of paid volunteer time annually. In 2024, team members volunteered 19,047 hours across 1,028 different organizations, a 24 percent increase from the prior year. Specifically related to financial education:

• In 2024, 310 team members volunteered to conduct financial literacy workshops.
• These workshops served LMI families in the communities where SouthState does business.
• The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024.

If you're looking at the impact of this engagement, the $242,000 provided in financial assistance to 166 team members through The Sunshine Fund in 2024 shows internal relationship support, too. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Channels

You're mapping out how SouthState Corporation actually gets its value proposition-everything from consumer checking to complex capital markets advice-into the hands of its customers. For SouthState Corporation, the channel strategy is a clear mix of traditional physical presence and modern digital access, heavily bolstered by specialized national services.

The core physical footprint is substantial, though it has been in flux due to strategic acquisitions and sales in early 2025. As of December 31, 2024, SouthState Corporation operated a network of 251 full-service branches across its established footprint in Florida, South Carolina, Alabama, Georgia, North Carolina, and Virginia. This was immediately followed by the January 1, 2025, closing of the acquisition of Independent Bank Group, Inc., which added 92 branch locations in Texas and Colorado. This expansion brought the total branch count to 371 as of May 26, 2025, serving customers across eight states.

Still, the digital channels are critical for serving their more than 1.5 million customers. They rely on robust online and mobile banking platforms for both retail and business customers, offering a variety of deposit products and services.

Here's a quick look at the scale of the physical and specialized channels as of the latest reported figures:

Channel Component	Latest Reported Metric/Count	Date/Context
Physical Bank Branches (Pre-Expansion Base)	251	As of December 31, 2024
Total Physical Bank Branches (Post-Expansion)	371	As of May 26, 2025
Correspondent Banking Clients Served	Over 1,200 clients	Nationwide service
Total Assets (Context for Channel Scale)	$66.048B	As of September 30, 2025
Q3 2025 Noninterest Income from Correspondent Banking & Capital Markets	$99.1 million	Q3 2025

Beyond the branch network, SouthState Corporation uses several other methods to reach and serve clients. The correspondent banking division is a key channel for reaching clients nationwide, primarily serving small to medium-sized financial institutions. This division, along with capital markets, generated $99.1 million in Noninterest Income in the third quarter of 2025. Furthermore, they maintain access points through ATMs and telephone banking services.

For wealth management, the delivery channel is SouthState Advisory, Inc. This entity provides wealth management solutions alongside the consumer, commercial, and mortgage offerings from the main bank subsidiary. The overall channel strategy supports the delivery of services across the expanded footprint, which now includes Texas and Colorado.

You can see the different ways they connect with customers here:

• Network of 251 physical bank branches across the Southeast (as of year-end 2024).
• Online and mobile banking platforms for retail and business customers.
• Correspondent banking division serving over 1,200 clients nationwide.
• ATMs and telephone banking services.
• SouthState Advisory, Inc. for wealth management services.

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Segments

You're looking at the core groups SouthState Corporation (SSB) focuses its banking, lending, and advisory efforts on. This isn't just a list; these are the distinct markets driving their balance sheet and fee income as of late 2025.

• Retail consumers: SouthState Bank, N.A. provides solutions to more than 1.5 million customers across its operating states.
• Small to medium-sized businesses (SME): Served through commercial and industrial (C&I) lending and treasury management services.
• Affluent individuals, business owners, and families (Wealth Management): Services offered via SouthState Advisory, Inc., focusing on financial planning, trust, and investment management.
• Small to medium-sized financial institutions (Correspondent Banking): A nationwide client base utilizing clearing, consulting, and wire services.
• Commercial real estate and specialized industry borrowers: A significant lending segment, including owner-occupied, non-owner occupied, and construction/land development financing.

The loan portfolio composition as of December 31, 2024, gives you a clear picture of where the lending focus lies, which directly ties to the SME and Commercial Real Estate segments:

Loan Category (Customer Focus)	Balance as of December 31, 2024	Percentage of Total Loans
Commercial Real Estate Loans (Commercial/CRE)	$17.9 billion	53%
Commercial and Industrial (C&I) Loans (SME)	$6.2 billion	18%
Other Consumer Loans (Retail)	$1.1 billion	3%

The Correspondent Banking division serves small to medium size financial institutions located throughout the United States, providing income through spread on deposits and various fee-based services.

For the broader retail and business base, SouthState Bank, N.A. operates through a network of 251 full-service branches as of December 31, 2024, in addition to digital platforms. The acquisition of Independent Bank Group, Inc. on January 1, 2025, expanded this physical footprint into Texas and Colorado.

The Wealth Management group targets affluent clients but also serves clients with more modest resources, using these relationships to grow deposits and loans. The bank also provides specialized services through Corporate Billing, which serves transportation companies nationwide with factoring and accounts receivable management.

SouthState Corporation (SSB) - Canvas Business Model: Cost Structure

You're looking at the hard costs SouthState Corporation (SSB) faces to keep the lights on and the money moving, especially after recent expansion. This structure is heavily weighted toward funding costs and the people who manage those relationships across their expanded footprint.

Interest expense on deposits and borrowed funds is the single largest cost driver, reflecting the price paid to secure the funds necessary for lending. For the third quarter of 2025, the Total Interest Expense was reported at $548,805 thousand. This cost is directly tied to the Total deposit cost, which stood at 1.91% for Q3 2025, showing the impact of the rate environment on their primary funding source. Also contributing to the cost of funds was the redemption of subordinated debentures, with $405 million redeemed during the quarter.

Personnel expenses cover the salaries and benefits for the large workforce needed to service customers across multiple states. For the three months ended September 30, 2025, Salaries and employee benefits totaled $199,148 thousand. This supports a workforce that was reported at 5,100 employees as of 2024, now spread across a much larger geographic area following recent acquisitions.

The physical footprint, the Occupancy and equipment costs for the branch network, is substantial. As of May 26, 2025, SouthState operated 371 branches across its eight-state region, up from 251 branches at the end of 2024. The associated Occupancy expense for the third quarter of 2025 was $40,874 thousand.

Keeping the digital side running smoothly falls under Technology and data processing costs. The Information services expense, a key component here, was $28,988 thousand for Q3 2025. This investment supports the digital infrastructure for over 1.5 million customers.

Finally, the cost set aside for potential future loan defaults, the Provision for credit losses (PCL), is a critical, though variable, expense. For the second quarter of 2025, SouthState recorded $7.5 million in Provision for Credit Losses.

Here's a look at the major components of Noninterest Expense for the third quarter of 2025, which captures most of these operating costs:

Expense Category	Q3 2025 Amount (in thousands)
Salaries and employee benefits	$199,148
Occupancy expense	$40,874
Information services expense	$28,988
Business development and staff related	$8,907
FDIC assessment and other regulatory charges	$8,374

The total Noninterest Expense for the three months ended September 30, 2025, was $351 million (as stated by management as NIE, or Noninterest Expense, being unchanged from Q2), or $498,082 thousand based on the sum of the detailed expense lines in the filing tables. The reported Efficiency Ratio for Q3 2025 was 53%, or an Adjusted Efficiency Ratio of 49%.

You can see the breakdown of the primary non-interest operating costs below:

• Salaries and employee benefits: $199,148 thousand
• Occupancy expense: $40,874 thousand
• Information services expense: $28,988 thousand
• Amortization of intangibles: $23,426 thousand
• Other operating expenses: $25,057 thousand
• Merger, branch consolidation, severance related and other expense: $20,889 thousand

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Revenue Streams

You're looking at the core ways SouthState Corporation brings in money as of late 2025. Honestly, like most banks, the story is dominated by the spread between what they pay for money and what they earn on lending it out, but the fee side is definitely growing in importance, especially with recent M&A activity.

The primary engine remains the Net Interest Income (NII), which is the difference between interest earned on assets like loans and securities, and interest paid on liabilities like deposits. For the third quarter of 2025, SouthState Corporation posted a strong NII of $600 million. This was supported by a Net Interest Margin (NIM) that reached 4.06% on a tax-equivalent basis for that same quarter.

The second major component is Noninterest Income, which is essentially revenue generated from fees and services. In Q3 2025, this figure came in at $99.1 million. This was a notable increase, up $12 million compared to the prior quarter.

Here's a quick look at the top-line revenue picture for the third quarter of 2025:

Revenue Component	Q3 2025 Amount	Context/Source
Net Interest Income (NII)	$600 million	Primary driver of total revenue
Noninterest Income (Fees)	$99.1 million	Represents 0.60% of average assets for Q3 2025
Total Revenue (Non-Tax Equivalent)	$699 million	Exceeded analyst forecasts

You can see that NII still makes up the vast majority of the revenue, but the fee income is what management often points to for diversification. Let's break down where those fees are coming from, as the Business Model Canvas requires us to map these specific value propositions to revenue.

The growth in Noninterest Income was broad-based but heavily influenced by specific activities:

• Fees from deposit accounts and treasury management services: These fees are derived from offering a full complement of deposit products and treasury management solutions to commercial clients. Deposit fees were specifically cited as contributing to the NII increase, which suggests strong client engagement with core banking services.
• Commissions on bond sales and fees from hedging services (Capital Markets): This segment was a significant driver of the quarter-over-quarter fee increase. One report suggested that two-thirds of the $12 million increase in Noninterest Income was attributable to Capital Markets and correspondent banking income. Management noted that this strong performance benefited from favorable market conditions during the quarter.
• Fiduciary and investment management fees (Wealth Management): SouthState Corporation provides wealth management, trust, and investment advisory services. While this is a stated revenue stream, specific Q3 2025 fee figures for this segment weren't broken out from the total Noninterest Income of $99.1 million.

The expectation, however, is that the high level of fee income seen in Q3 2025 might not fully repeat; management indicated that noninterest income is likely to revert toward an annual run rate of approximately $370-$380 million. That suggests a quarterly run rate closer to $92.5 million to $95 million going forward, assuming a more normalized environment.

Finance: draft Q4 2025 revenue projection based on normalized fee income by next Tuesday.