SouthState Corporation (SSB): Lienzo del Modelo de Negocio [Actualizado en Ene-2025]

Sumérgete en el plan estratégico de SouthState Corporation (SSB), una potencia financiera dinámica de remodelación de la banca en el sureste de los Estados Unidos. Este lienzo de modelo comercial integral revela cómo SSB aprovecha las asociaciones innovadoras, la tecnología de vanguardia y un enfoque profundamente arraigado para ofrecer soluciones financieras personalizadas en diversos segmentos de clientes. Desde plataformas digitales sólidas hasta banca basada en relaciones, SSB demuestra una estrategia sofisticada que equilibra los valores bancarios tradicionales con innovación tecnológica moderna, creando una propuesta de valor única en el panorama competitivo de los servicios financieros.

SouthState Corporation (SSB) - Modelo de negocios: asociaciones clave

Asociaciones estratégicas con empresas locales y regionales

SouthState Corporation mantiene asociaciones estratégicas con 127 empresas locales y regionales en sus regiones de mercado primarias en Florida, Georgia, Carolina del Norte, Carolina del Sur y Virginia.

Tipo de asociación	Número de asociaciones	Valor total
Colaboraciones de pequeñas empresas	87	$ 42.3 millones
Asociaciones empresariales del mercado medio	40	$ 76.5 millones

Proveedores de tecnología para soluciones de banca digital

SouthState tiene asociaciones con 14 proveedores de tecnología que se especializan en infraestructura bancaria digital.

• Proveedor del sistema bancario central: FIS Global
• Plataforma de banca móvil: Fiserv
• Soluciones de ciberseguridad: Palo Alto Networks
• Infraestructura en la nube: Amazon Web Services

Proveedores de servicios de gestión de seguros y patrimonio

Categoría de proveedor	Número de asociaciones	Participación anual de ingresos
Proveedores de seguros	9	$ 18.7 millones
Empresas de gestión de patrimonio	6	$ 22.4 millones

Relaciones bancarias corresponsales

SouthState mantiene 43 relaciones bancarias corresponsales con instituciones financieras regionales y nacionales.

• Corresponsales del banco regional: 31
• Corresponsales del Banco Nacional: 12
• Volumen de transacción bancaria total corresponsal: $ 4.2 mil millones anualmente

Desarrollo comunitario y organizaciones sin fines de lucro

Tipo de organización	Número de asociaciones	Inversión comunitaria total
Organizaciones sin fines de lucro locales	52	$ 3.6 millones
Agencias de desarrollo económico	18	$ 2.1 millones

SouthState Corporation (SSB) - Modelo de negocio: actividades clave

Servicios de banca comercial y minorista

SouthState Corporation reportó activos totales de $ 39.1 mil millones al cuarto trimestre de 2023. El banco opera 237 sucursales en múltiples estados del sudeste. Los préstamos totales se situaron en $ 31.4 mil millones, con servicios de banca comercial y minorista que generan ingresos por intereses netos de $ 880.5 millones en 2023.

Categoría de servicio bancario	Volumen total	Impacto de ingresos
Préstamo comercial	$ 18.6 mil millones	$ 512.3 millones
Banca minorista	$ 12.8 mil millones	$ 368.2 millones

Préstamo y origen hipotecario

El volumen de préstamos hipotecarios para SouthState Corporation alcanzó los $ 4.2 mil millones en 2023. Las originaciones de hipotecas residenciales representaron el 13.4% de la cartera de préstamos totales.

• Préstamos hipotecarios totales: $ 4.2 mil millones
• Cuota de mercado de hipotecas residenciales: 2.7% en la región del sureste
• Tamaño promedio del préstamo hipotecario: $ 342,000

Desarrollo de la plataforma de banca digital

Las inversiones de banca digital totalizaron $ 42.5 millones en 2023. Los usuarios de banca en línea y móvil aumentaron a 1.2 millones de usuarios activos.

Métrica de plataforma digital	2023 rendimiento
Usuarios de banca móvil	862,000
Usuarios bancarios en línea	1.2 millones
Volumen de transacción digital	$ 14.3 mil millones

Gestión de patrimonio y asesoramiento financiero

El segmento de gestión de patrimonio gestionó $ 6.8 mil millones en activos bajo administración (AUM) en 2023. Los servicios de asesoramiento financiero generaron $ 87.6 millones en ingresos.

• Activos bajo administración: $ 6.8 mil millones
• Ingresos de asesoramiento financiero: $ 87.6 millones
• Número de clientes de gestión de patrimonio: 42,500

Gestión de riesgos y monitoreo de cumplimiento

Las inversiones de cumplimiento y gestión de riesgos alcanzaron los $ 35.2 millones en 2023. El banco mantuvo una relación de préstamos sin rendimiento de 0.72%.

Métrica de gestión de riesgos	2023 rendimiento
Inversión de cumplimiento	$ 35.2 millones
Relación de préstamos sin rendimiento	0.72%
Reservas de pérdida de préstamos	$ 312.5 millones

SouthState Corporation (SSB) - Modelo de negocios: recursos clave

Red de sucursales

Presencia geográfica: 391 sucursales en 8 estados del sureste de EE. UU. A partir del cuarto trimestre de 2023

Estado	Número de ramas
Florida	175
Georgia	98
Carolina del Sur	75
Carolina del Norte	43

Infraestructura bancaria digital

Inversión tecnológica: $ 87.3 millones asignados a la transformación digital en 2023

• Plataforma de banca móvil con 1.2 millones de usuarios activos
• Plataforma bancaria en línea que respalda el 98.4% de los servicios bancarios
• Infraestructura avanzada de ciberseguridad con presupuesto de seguridad anual de $ 12.5 millones

Recursos humanos

Composición de la fuerza laboral: 4.987 empleados totales al 31 de diciembre de 2023

Categoría de empleado	Número de empleados
Profesionales financieros	1,876
Servicio al cliente	1,245
Tecnología/TI	678

Recursos financieros

Reservas de capital: Capital total de $ 2.4 mil millones a partir del cuarto trimestre de 2023

• Relación de capital de nivel 1: 12.6%
• Relación total de capital basado en el riesgo: 14.3%
• Relación de cobertura de liquidez: 135%

Capacidades de análisis de datos

Inversión de información del cliente: $ 22.6 millones gastados en análisis de datos y plataformas de inteligencia de clientes en 2023

• Sistemas avanzados de modelado predictivo
• Seguimiento de comportamiento del cliente en tiempo real
• Herramientas de evaluación de riesgos mejoradas por el aprendizaje automático

SouthState Corporation (SSB) - Modelo de negocio: propuestas de valor

Soluciones bancarias personalizadas para diversos segmentos de clientes

SouthState Corporation ofrece soluciones bancarias a medida en múltiples segmentos de clientes con productos financieros específicos:

Segmento de clientes	Productos específicos	Penetración del mercado
Banca personal	Cuentas de control/ahorro	67% de la cuota de mercado regional
Pequeño negocio	Préstamos comerciales, líneas de crédito	$ 3.2 mil millones en préstamos para pequeñas empresas
Banca corporativa	Servicios de gestión de efectivo	$ 12.5 mil millones en activos corporativos

Plataforma integral de servicios financieros

SouthState proporciona servicios financieros integrados en múltiples canales:

• Plataforma de banca digital
• Aplicación de banca móvil
• Servicios de asesoramiento de inversiones
• Gestión de patrimonio
• Productos de seguro

Enfoque bancario local centrado en la comunidad

SouthState mantiene una fuerte presencia regional con:

Cobertura geográfica	Número de ramas	Inversión comunitaria
Sudeste de los Estados Unidos	525 ramas físicas	$ 47.3 millones en inversiones comunitarias locales

Tasas de interés competitivas y productos financieros

Las ofertas financieras competitivas actuales incluyen:

• Tasas de ahorro personal: 4.25% APY
• Tasas hipotecarias: a partir del 6.75%
• Tasas de préstamo comercial: Prime + 2.5%
• Certificado de tasas de depósito: 5.10% para términos de 12 meses

Experiencias bancarias digitales y en persona perfectas

Plataforma digital	Métricas de uso	Satisfacción del cliente
Aplicación de banca móvil	1.2 millones de usuarios activos	Calificación de 4.6/5 App Store
Portal bancario en línea	El 82% de los clientes usan servicios digitales	Tasa de satisfacción del servicio digital del 91%

SouthState Corporation (SSB) - Modelo de negocios: relaciones con los clientes

Modelo bancario basado en relaciones

SouthState Corporation implementa un enfoque bancario integral basado en relaciones dirigido a múltiples segmentos de clientes. A partir del cuarto trimestre de 2023, el banco atiende a aproximadamente 2.3 millones de clientes en 8 estados del sudeste.

Segmento de clientes	Número de clientes	Valor de relación promedio
Banca personal	1.7 millones	$45,200
Banca de negocios	620,000	$187,500

Gerentes de relaciones dedicadas

SouthState ofrece servicios especializados de gestión de relaciones con personal dedicado para diferentes segmentos de clientes.

• Gerentes de relaciones bancarias de negocios: 285 profesionales
• Gerentes de banca personal de alto patrimonio neto: 127 profesionales
• Portafolio de cliente promedio por gerente: 82 cuentas

Atención al cliente multicanal

El banco ofrece soporte integral multicanal con las siguientes métricas:

Canal de soporte	Interacciones mensuales	Tasa de satisfacción del cliente
Banca en línea	1.2 millones	92%
Aplicación móvil	890,000	89%
Interacciones de rama	340,000	95%
Soporte telefónico	215,000	87%

Asesoramiento financiero personalizado

SouthState ofrece servicios de consulta financiera específicas con equipos de asesoramiento especializados.

• Asesores de gestión de patrimonio: 92 profesionales
• Activos promedio bajo administración: $ 375 millones
• Sesiones de planificación financiera de cortesía ofrecidas anualmente: 14,500

Programas de lealtad y retención del cliente

El banco mantiene estrategias de retención de clientes sólidas con resultados medibles.

Métrica del programa de fidelización	Valor
Tasa de retención de clientes	87.3%
Valor promedio de por vida del cliente	$218,700
Inscripción del programa de fidelización	68% de la base total de clientes

SouthState Corporation (SSB) - Modelo de negocios: canales

Red de sucursales físicas

A partir del cuarto trimestre de 2023, SouthState Corporation opera 525 sucursales físicas en 8 estados del sureste de los EE. UU. La distribución de la rama se descompone de la siguiente manera:

Estado	Número de ramas
Florida	237
Georgia	124
Carolina del Norte	89
Carolina del Sur	75

Plataforma bancaria en línea

La plataforma bancaria en línea de SouthState atiende a aproximadamente 456,000 usuarios activos de banca digital a diciembre de 2023. Las características clave incluyen:

• Gestión de cuentas
• Servicios de pago de facturas
• Transferencias de fondos
• Depósito de cheque móvil
• Historial de transacciones

Aplicación de banca móvil

La aplicación de banca móvil se ha descargado 312,000 veces, con 268,000 usuarios activos mensuales en 2023. La aplicación es compatible con:

• Monitoreo de cuentas en tiempo real
• Depósito de cheque móvil
• Controles de tarjetas
• Pagos de persona a persona

Red de cajeros automáticos

SouthState mantiene 725 cajeros automáticos en sus regiones operativas, con la siguiente distribución:

Tipo de cajero automático	Número de cajeros automáticos
Cajeros automáticos	512
ATM de red de socios	213

Centro de llamadas y servicios de atención al cliente

Las estadísticas de atención al cliente para 2023 incluyen:

• Interacciones totales de atención al cliente: 1.2 millones
• Tiempo de respuesta promedio: 3.5 minutos
• Canales de soporte:
  • Soporte telefónico: 62%
  • Chat en línea: 28%
  • Soporte por correo electrónico: 10%

SouthState Corporation (SSB) - Modelo de negocio: segmentos de clientes

Empresas pequeñas a medianas

A partir del cuarto trimestre de 2023, SouthState Corporation atiende a aproximadamente 42,500 clientes comerciales pequeños a medianos en su huella del sureste de los Estados Unidos.

Segmento de negocios	Conteo de clientes	Ingresos anuales promedio
Micro empresas	18,750	$250,000 - $500,000
Pequeñas empresas	15,600	$ 500,000 - $ 5 millones
Empresas medianas	8,150	$ 5 millones - $ 50 millones

Clientes de banca minorista individual

SouthState Corporation tiene 1.7 millones de clientes de banca minorista individual al 31 de diciembre de 2023.

• Cuentas corrientes personales: 1.2 millones
• Cuentas de ahorro personal: 980,000
• Usuarios de banca digital: 890,000

Individuos de alto nivel de red

El banco atiende a 23,500 individuos de alto patrimonio con activos invertibles superiores a $ 1 millón.

Nivel de riqueza	Conteo de clientes	Activos promedio invertibles
$ 1-5 millones	18,250	$ 2.3 millones
$ 5-10 millones	3,750	$ 7.2 millones
$ 10+ millones	1,500	$ 15.6 millones

Clientes comerciales y corporativos

SouthState Corporation mantiene 8,750 relaciones comerciales y corporativas de los clientes con una cartera total de préstamos comerciales de $ 23.4 mil millones a partir de 2023.

• Clientes de banca corporativa: 2,350
• Clientes del mercado intermedio: 4.600
• Clientes de bienes raíces comerciales: 1.800

Gobierno local e clientes institucionales

El banco atiende a 650 clientes locales e institucionales con depósitos totales de fondos públicos de $ 3.2 mil millones.

Tipo de cliente	Número de clientes	Depósitos totales
Gobiernos municipales	275	$ 1.8 mil millones
Gobiernos del condado	105	$ 650 millones
Instituciones estatales	270	$ 752 millones

SouthState Corporation (SSB) - Modelo de negocio: Estructura de costos

Mantenimiento de la red de sucursales

SouthState Corporation mantiene 525 sucursales en múltiples estados a partir de 2024, con gastos operativos anuales de $ 187.4 millones. Los costos de mantenimiento de la instalación representan $ 42.3 millones anuales.

Categoría de gastos de rama	Costo anual
Alquiler de la instalación	$ 63.2 millones
Utilidades	$ 24.7 millones
Seguridad física	$ 18.9 millones

Tecnología e inversiones en infraestructura digital

El gasto total en tecnología para 2024 se proyecta en $ 124.6 millones, con asignaciones clave de la siguiente manera:

• Infraestructura de ciberseguridad: $ 37.2 millones
• Mantenimiento de la plataforma de banca digital: $ 28.5 millones
• Computación en la nube y almacenamiento de datos: $ 22.9 millones
• Licencias de software y actualizaciones: $ 36 millones

Salarios y beneficios de los empleados

Los gastos totales de personal para 2024 se estiman en $ 512.3 millones.

Categoría de compensación	Costo anual
Salarios base	$ 392.7 millones
Seguro médico	$ 58.4 millones
Beneficios de jubilación	$ 41.2 millones
Bonos de rendimiento	$ 20 millones

Cumplimiento regulatorio y gestión de riesgos

Los gastos relacionados con el cumplimiento para 2024 totalizan $ 76.5 millones, con asignaciones específicas:

• Informes legales y regulatorios: $ 32.1 millones
• Sistemas de gestión de riesgos: $ 22.4 millones
• Auditoría y controles internos: $ 22 millones

Gastos de marketing y adquisición de clientes

El presupuesto de marketing para 2024 se establece en $ 45.2 millones.

Canal de marketing	Gasto anual
Marketing digital	$ 18.7 millones
Publicidad de medios tradicional	$ 14.5 millones
Campañas de adquisición de clientes	$ 12 millones

SouthState Corporation (SSB) - Modelo de negocios: flujos de ingresos

Ingresos por intereses de préstamos e inversiones

Para el año fiscal 2023, SouthState Corporation informó $ 1.23 mil millones En ingresos por intereses netos. El desglose de los activos generadores de intereses incluye:

Categoría de activos	Valor total	Porcentaje de cartera
Préstamos comerciales	$ 12.4 mil millones	42.3%
Préstamos hipotecarios residenciales	$ 8.7 mil millones	29.6%
Valores de inversión	$ 6.2 mil millones	21.1%

Tarifas de servicio y cargos de transacción

Los ingresos por la tarifa de servicio para 2023 totalizaron $ 378.5 millones, con las siguientes fuentes clave:

• CARGOS DE SERVICIO DE CUENTA DE DISPOSITOS: $ 156.2 millones
• Tarifas de transacción con tarjeta de crédito y débito: $ 89.7 millones
• Cajeros automáticos y tarifas bancarias electrónicas: $ 62.3 millones
• Tarifas de sobregiro: $ 45.6 millones

Tarifas de servicio de gestión de patrimonio y asesoramiento

Los ingresos de gestión de patrimonio alcanzaron $ 215.6 millones en 2023, compuesto por:

Categoría de servicio	Ganancia
Servicios de asesoramiento de inversiones	$ 127.3 millones
Servicios de confianza y fiduciarios	$ 58.4 millones
Servicios de planificación de jubilación	$ 29.9 millones

Tarifas de origen y procesamiento de la hipoteca

Los ingresos relacionados con la hipoteca para 2023 fueron $ 142.7 millones, con la siguiente distribución:

• Tarifas de origen de la hipoteca: $ 98.3 millones
• Tarifas de servicios hipotecarios: $ 44.4 millones

Servicios de gestión del tesoro

Servicios de gestión del Tesoro generados $ 87.2 millones en ingresos para 2023, incluyendo:

Tipo de servicio	Ganancia
Servicios de gestión de efectivo	$ 42.6 millones
Procesamiento de pagos	$ 33.5 millones
Soluciones financieras especializadas	$ 11.1 millones

SouthState Corporation (SSB) - Canvas Business Model: Value Propositions

SouthState Corporation (SSB) focuses its value proposition on a high-touch, localized service model, which is supported by the scale of a major regional player.

Relationship-driven banking with local decision-making authority

You get banking where decisions are made close to home, a key differentiator against larger national banks. This is supported by a physical footprint that includes 92 branch locations following the January 1, 2025, acquisition of Independent Bank Group, Inc.. SouthState Corporation serves more than 1.5 million customers across its footprint.

Comprehensive suite of consumer, commercial, and wealth solutions

SouthState Corporation (SSB) offers a full spectrum of financial tools. The bank subsidiary, SouthState Bank, N.A., delivers these solutions across its footprint, which now includes Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee.

The suite of offerings is comprehensive, covering:

• Consumer banking products and services.
• Commercial credit products and services.
• Mortgage lending solutions.
• Wealth management services.

Specialized correspondent banking and capital markets expertise

The bank leverages specialized divisions to serve clients nationwide and enhance fee income. This expertise is housed within the correspondent banking and capital markets business division, which operates through the Bank and its broker dealer subsidiary, SouthState|DuncanWilliams. The focus on these areas paid off in the third quarter of 2025, as Noninterest Income reached $99.1 million, up $12 million from the prior quarter, primarily due to growth in correspondent banking and capital markets income.

The contribution of these non-interest sources to the overall revenue picture in Q3 2025 is clear:

Metric	Q3 2025 Amount	Context
Total Revenue (Non-Tax Equivalent)	$699 million	An increase of 5% compared to the prior quarter.
Net Interest Income	$600 million	The core driver of revenue.
Noninterest Income	$99.1 million	Represented 0.60% of average assets for the third quarter of 2025.

Financial stability and soundness prioritized over short-term growth

You see a clear emphasis on maintaining a strong balance sheet, which translates directly into superior returns for shareholders. The bank's efficiency is improving, with the efficiency ratio dropping to 49.88% in Q3 2025 from over 56% a year prior. Profitability metrics in Q3 2025 reflect this focus:

• Adjusted Return on Average Tangible Common Equity (Non-GAAP): 20.8%.
• Return on Average Tangible Common Equity (Non-GAAP): 19.6%.
• Return on Average Assets (ROAA): 1.49%.
• Tangible Book Value (TBV) per Share (Non-GAAP): $54.48.

Capital strength is robust, providing a significant buffer. As of September 30, 2025, the capital ratios were:

Capital Ratio	Q3 2025 Ratio
Total Risk-Based Capital	14.0%
Tier 1 Leverage	9.4%
Tier 1 Common Equity	11.5%

The Net Interest Margin (NIM) was 4.05% (non-tax equivalent) for the third quarter of 2025. Loan growth was balanced with deposit growth in the quarter, with both increasing by approximately 3%.

Commitment to community reinvestment, including $8.3 billion five-year plan

SouthState Corporation (SSB) has formalized a significant commitment to its communities through a five-year plan spanning 2025 through 2029, announced in coordination with the National Community Reinvestment Coalition (NCRC). This plan totals $8.3 billion to support underserved communities across the eight states the bank serves.

Key components of the $8.3 billion plan include:

• Mortgage Lending to the Underserved: $1.5 billion over 5 years.
• Small Business Lending: Over $3.2 billion over 5 years.

This commitment builds on prior performance, with 2024 highlights from the Corporate Stewardship Report showing significant direct investment and lending activity:

CRA-Related Metric (2024)	Amount/Figure
CRA-Eligible Loans Made	$5.75 billion
Affordable Lending Mortgage Loan Programs Provided	$670 million
Community Development Loans Extended	$401 million
Investment in Economic Development/Affordable Housing	$54.7 million
Employee Volunteer Hours	19,047 hours

The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Relationships

You're building a bank that relies on deep local ties, so understanding SouthState Corporation's (SSB) approach to keeping customers close is key. Their model emphasizes a banker closest to the customer making decisions, which is central to their relationship strategy.

Dedicated relationship managers for commercial and wealth clients

For commercial clients, SouthState Corporation's team uses an advisory approach, focusing on understanding each client's business to offer a broad suite of loan, deposit, and treasury management products. The wealth management line of business targets affluent clients, business owners, families, and those with more modest resources, offering financial planning, retirement services, and trust and investment management. The goal of these wealth services is explicitly to build new relationships and expand existing ones to grow deposits and loans.

Local market leadership model for personalized service

The business model is designed to support the unique character of the communities served, pushing decision-making authority to the banker nearest the customer. This local focus is a core tenet, prioritizing soundness over short-term growth, aiming for meaningful and lasting relationships over mere transactions.

High-touch, in-person service through the branch network

High-touch service is anchored by a physical footprint that has expanded significantly. As of December 31, 2024, SouthState Corporation operated 251 full-service branches across its initial six-state footprint. Following the acquisition of Independent Bank Group, which closed January 1, 2025, the total branch network grew to 371 locations as of May 26, 2025, adding presence in Texas and Colorado. This network serves more than 1.5 million customers across Florida, Texas, the Carolinas, Georgia, Colorado, Alabama, Virginia, and Tennessee. Additionally, the bank serves over 1,200 clients nationwide via its correspondent banking division and capital markets.

Here's a quick look at the scale supporting these relationships:

Metric	Value/Date	Context
Total Branch Network (as of May 26, 2025)	371	Includes branches added from Independent Bank Group acquisition.
Total Customers Served (as of Q2 2025)	More than 1 million	Across all operating states.
Correspondent Banking Clients	Over 1,200	Nationwide reach outside the primary branch footprint.
Total Assets (as of Dec 31, 2024)	Approximately $46.4 billion	The balance sheet supporting the relationship scale.

Self-service digital banking and mobile platforms

The in-person model is complemented by investment in technology to enable digital access. Customers use these platforms for convenience, though the bank still emphasizes that the relationship is more valuable than the transaction. Evidence of digital adoption shows that 58 percent of accounts were receiving eStatements as reported in the April 2025 Corporate Stewardship Report.

Proactive community engagement and financial literacy workshops

Community engagement is a direct extension of relationship banking. In 2024, SouthState Corporation invested approximately $55MM to foster economic development and affordable housing projects. The bank supports a culture of volunteerism, offering each full-time team member 32 hours of paid volunteer time annually. In 2024, team members volunteered 19,047 hours across 1,028 different organizations, a 24 percent increase from the prior year. Specifically related to financial education:

• In 2024, 310 team members volunteered to conduct financial literacy workshops.
• These workshops served LMI families in the communities where SouthState does business.
• The bank awarded grants and contributions totaling $7.1 million to 2,393 organizations in 2024.

If you're looking at the impact of this engagement, the $242,000 provided in financial assistance to 166 team members through The Sunshine Fund in 2024 shows internal relationship support, too. Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Channels

You're mapping out how SouthState Corporation actually gets its value proposition-everything from consumer checking to complex capital markets advice-into the hands of its customers. For SouthState Corporation, the channel strategy is a clear mix of traditional physical presence and modern digital access, heavily bolstered by specialized national services.

The core physical footprint is substantial, though it has been in flux due to strategic acquisitions and sales in early 2025. As of December 31, 2024, SouthState Corporation operated a network of 251 full-service branches across its established footprint in Florida, South Carolina, Alabama, Georgia, North Carolina, and Virginia. This was immediately followed by the January 1, 2025, closing of the acquisition of Independent Bank Group, Inc., which added 92 branch locations in Texas and Colorado. This expansion brought the total branch count to 371 as of May 26, 2025, serving customers across eight states.

Still, the digital channels are critical for serving their more than 1.5 million customers. They rely on robust online and mobile banking platforms for both retail and business customers, offering a variety of deposit products and services.

Here's a quick look at the scale of the physical and specialized channels as of the latest reported figures:

Channel Component	Latest Reported Metric/Count	Date/Context
Physical Bank Branches (Pre-Expansion Base)	251	As of December 31, 2024
Total Physical Bank Branches (Post-Expansion)	371	As of May 26, 2025
Correspondent Banking Clients Served	Over 1,200 clients	Nationwide service
Total Assets (Context for Channel Scale)	$66.048B	As of September 30, 2025
Q3 2025 Noninterest Income from Correspondent Banking & Capital Markets	$99.1 million	Q3 2025

Beyond the branch network, SouthState Corporation uses several other methods to reach and serve clients. The correspondent banking division is a key channel for reaching clients nationwide, primarily serving small to medium-sized financial institutions. This division, along with capital markets, generated $99.1 million in Noninterest Income in the third quarter of 2025. Furthermore, they maintain access points through ATMs and telephone banking services.

For wealth management, the delivery channel is SouthState Advisory, Inc. This entity provides wealth management solutions alongside the consumer, commercial, and mortgage offerings from the main bank subsidiary. The overall channel strategy supports the delivery of services across the expanded footprint, which now includes Texas and Colorado.

You can see the different ways they connect with customers here:

• Network of 251 physical bank branches across the Southeast (as of year-end 2024).
• Online and mobile banking platforms for retail and business customers.
• Correspondent banking division serving over 1,200 clients nationwide.
• ATMs and telephone banking services.
• SouthState Advisory, Inc. for wealth management services.

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Customer Segments

You're looking at the core groups SouthState Corporation (SSB) focuses its banking, lending, and advisory efforts on. This isn't just a list; these are the distinct markets driving their balance sheet and fee income as of late 2025.

• Retail consumers: SouthState Bank, N.A. provides solutions to more than 1.5 million customers across its operating states.
• Small to medium-sized businesses (SME): Served through commercial and industrial (C&I) lending and treasury management services.
• Affluent individuals, business owners, and families (Wealth Management): Services offered via SouthState Advisory, Inc., focusing on financial planning, trust, and investment management.
• Small to medium-sized financial institutions (Correspondent Banking): A nationwide client base utilizing clearing, consulting, and wire services.
• Commercial real estate and specialized industry borrowers: A significant lending segment, including owner-occupied, non-owner occupied, and construction/land development financing.

The loan portfolio composition as of December 31, 2024, gives you a clear picture of where the lending focus lies, which directly ties to the SME and Commercial Real Estate segments:

Loan Category (Customer Focus)	Balance as of December 31, 2024	Percentage of Total Loans
Commercial Real Estate Loans (Commercial/CRE)	$17.9 billion	53%
Commercial and Industrial (C&I) Loans (SME)	$6.2 billion	18%
Other Consumer Loans (Retail)	$1.1 billion	3%

The Correspondent Banking division serves small to medium size financial institutions located throughout the United States, providing income through spread on deposits and various fee-based services.

For the broader retail and business base, SouthState Bank, N.A. operates through a network of 251 full-service branches as of December 31, 2024, in addition to digital platforms. The acquisition of Independent Bank Group, Inc. on January 1, 2025, expanded this physical footprint into Texas and Colorado.

The Wealth Management group targets affluent clients but also serves clients with more modest resources, using these relationships to grow deposits and loans. The bank also provides specialized services through Corporate Billing, which serves transportation companies nationwide with factoring and accounts receivable management.

SouthState Corporation (SSB) - Canvas Business Model: Cost Structure

You're looking at the hard costs SouthState Corporation (SSB) faces to keep the lights on and the money moving, especially after recent expansion. This structure is heavily weighted toward funding costs and the people who manage those relationships across their expanded footprint.

Interest expense on deposits and borrowed funds is the single largest cost driver, reflecting the price paid to secure the funds necessary for lending. For the third quarter of 2025, the Total Interest Expense was reported at $548,805 thousand. This cost is directly tied to the Total deposit cost, which stood at 1.91% for Q3 2025, showing the impact of the rate environment on their primary funding source. Also contributing to the cost of funds was the redemption of subordinated debentures, with $405 million redeemed during the quarter.

Personnel expenses cover the salaries and benefits for the large workforce needed to service customers across multiple states. For the three months ended September 30, 2025, Salaries and employee benefits totaled $199,148 thousand. This supports a workforce that was reported at 5,100 employees as of 2024, now spread across a much larger geographic area following recent acquisitions.

The physical footprint, the Occupancy and equipment costs for the branch network, is substantial. As of May 26, 2025, SouthState operated 371 branches across its eight-state region, up from 251 branches at the end of 2024. The associated Occupancy expense for the third quarter of 2025 was $40,874 thousand.

Keeping the digital side running smoothly falls under Technology and data processing costs. The Information services expense, a key component here, was $28,988 thousand for Q3 2025. This investment supports the digital infrastructure for over 1.5 million customers.

Finally, the cost set aside for potential future loan defaults, the Provision for credit losses (PCL), is a critical, though variable, expense. For the second quarter of 2025, SouthState recorded $7.5 million in Provision for Credit Losses.

Here's a look at the major components of Noninterest Expense for the third quarter of 2025, which captures most of these operating costs:

Expense Category	Q3 2025 Amount (in thousands)
Salaries and employee benefits	$199,148
Occupancy expense	$40,874
Information services expense	$28,988
Business development and staff related	$8,907
FDIC assessment and other regulatory charges	$8,374

The total Noninterest Expense for the three months ended September 30, 2025, was $351 million (as stated by management as NIE, or Noninterest Expense, being unchanged from Q2), or $498,082 thousand based on the sum of the detailed expense lines in the filing tables. The reported Efficiency Ratio for Q3 2025 was 53%, or an Adjusted Efficiency Ratio of 49%.

You can see the breakdown of the primary non-interest operating costs below:

• Salaries and employee benefits: $199,148 thousand
• Occupancy expense: $40,874 thousand
• Information services expense: $28,988 thousand
• Amortization of intangibles: $23,426 thousand
• Other operating expenses: $25,057 thousand
• Merger, branch consolidation, severance related and other expense: $20,889 thousand

Finance: draft 13-week cash view by Friday.

SouthState Corporation (SSB) - Canvas Business Model: Revenue Streams

You're looking at the core ways SouthState Corporation brings in money as of late 2025. Honestly, like most banks, the story is dominated by the spread between what they pay for money and what they earn on lending it out, but the fee side is definitely growing in importance, especially with recent M&A activity.

The primary engine remains the Net Interest Income (NII), which is the difference between interest earned on assets like loans and securities, and interest paid on liabilities like deposits. For the third quarter of 2025, SouthState Corporation posted a strong NII of $600 million. This was supported by a Net Interest Margin (NIM) that reached 4.06% on a tax-equivalent basis for that same quarter.

The second major component is Noninterest Income, which is essentially revenue generated from fees and services. In Q3 2025, this figure came in at $99.1 million. This was a notable increase, up $12 million compared to the prior quarter.

Here's a quick look at the top-line revenue picture for the third quarter of 2025:

Revenue Component	Q3 2025 Amount	Context/Source
Net Interest Income (NII)	$600 million	Primary driver of total revenue
Noninterest Income (Fees)	$99.1 million	Represents 0.60% of average assets for Q3 2025
Total Revenue (Non-Tax Equivalent)	$699 million	Exceeded analyst forecasts

You can see that NII still makes up the vast majority of the revenue, but the fee income is what management often points to for diversification. Let's break down where those fees are coming from, as the Business Model Canvas requires us to map these specific value propositions to revenue.

The growth in Noninterest Income was broad-based but heavily influenced by specific activities:

• Fees from deposit accounts and treasury management services: These fees are derived from offering a full complement of deposit products and treasury management solutions to commercial clients. Deposit fees were specifically cited as contributing to the NII increase, which suggests strong client engagement with core banking services.
• Commissions on bond sales and fees from hedging services (Capital Markets): This segment was a significant driver of the quarter-over-quarter fee increase. One report suggested that two-thirds of the $12 million increase in Noninterest Income was attributable to Capital Markets and correspondent banking income. Management noted that this strong performance benefited from favorable market conditions during the quarter.
• Fiduciary and investment management fees (Wealth Management): SouthState Corporation provides wealth management, trust, and investment advisory services. While this is a stated revenue stream, specific Q3 2025 fee figures for this segment weren't broken out from the total Noninterest Income of $99.1 million.

The expectation, however, is that the high level of fee income seen in Q3 2025 might not fully repeat; management indicated that noninterest income is likely to revert toward an annual run rate of approximately $370-$380 million. That suggests a quarterly run rate closer to $92.5 million to $95 million going forward, assuming a more normalized environment.

Finance: draft Q4 2025 revenue projection based on normalized fee income by next Tuesday.