Análisis PESTLE de TELUS Corporation (TU) [Actualizado en enero de 2025]

En el panorama dinámico de las telecomunicaciones canadienses, Telus Corporation emerge como un jugador fundamental que navega por los desafíos globales y locales complejos. Este análisis integral de la mortera revela la intrincada red de factores políticos, económicos, sociológicos, tecnológicos, legales y ambientales que dan forma a la trayectoria estratégica de la compañía, que ofrece información sin precedentes sobre cómo un gigante de telecomunicaciones líder se adapta, innova y prospera en un ecosistema digital cada vez más interconectado. . Desde paisajes regulatorios hasta fronteras tecnológicas, Telus demuestra una notable resiliencia y un enfoque de pensamiento a futuro para abordar los desafíos comerciales multifacéticos.

Telus Corporation (TU) - Análisis de mortero: factores políticos

Impacto en las regulaciones de telecomunicaciones canadienses

Telus opera bajo la Ley de Telecomunicaciones de Canadá, que exige requisitos específicos de cumplimiento regulatorio.

Aspecto regulatorio	Requisitos específicos	Costo de cumplimiento (2024)
Regulaciones de infraestructura de red	Normas obligatorias de confiabilidad de la red	CAD 87.3 millones
Estándares de calidad de servicio	Métricas mínimas de rendimiento del servicio	CAD 42.6 millones
Cumplimiento de la privacidad de datos	Cumplimiento de regulaciones de Pipeda	CAD 63.9 millones

Iniciativas de infraestructura digital del gobierno federal

La estrategia digital del gobierno canadiense influye directamente en la planificación estratégica de Telus.

• Inversión de expansión de red 5G: CAD 1.2 mil millones
• Financiación del programa de conectividad rural: CAD 750 millones
• Desarrollo de infraestructura de ciberseguridad: CAD 480 millones

Paisaje de política de CRTC

Las políticas de la Comisión Canadiense de Radio-Televisión y Telecomunicaciones (CRTC) dan forma significativamente al entorno competitivo de Telus.

Área de política de CRTC	Impacto en el telus	Implicación financiera estimada
Tarifas inalámbricas móviles al por mayor	Reducciones de tarifas obligatorias	Reducción de ingresos potenciales de CAD 210 millones
Asignación de espectro	Restricciones de licitación competitiva	Posible limitación de inversión de CAD 340 millones

Medio ambiente regulatorio de inversión extranjera

La Ley de Inversión Canadá rige oportunidades de negocios internacionales para el telus.

• Propiedad extranjera máxima en Telecom: 49% de las acciones votantes
• Umbral de revisión de inversión extranjera: CAD 1.66 mil millones
• Revisión de seguridad nacional obligatoria para inversiones estratégicas

El cumplimiento y la adaptación del factor político requieren que el telus mantenga alineación regulatoria continua con políticas de telecomunicaciones canadienses.

Telus Corporation (TU) - Análisis de mortero: factores económicos

Fluctuante de dólar canadiense impacta la adquisición de tecnología internacional

A partir del cuarto trimestre de 2023, el tipo de cambio del dólar canadiense (CAD) contra USD fue de 0.7412, creando desafíos de adquisición significativos. Los costos de adquisición de tecnología internacional de Telus se ven directamente afectados por estas fluctuaciones monetarias.

Tipo de cambio de divisas	Impacto en la adquisición	Inversión tecnológica
CAD/USD: 0.7412	+3.7% aumentó los costos de adquisición	Inversión de infraestructura tecnológica de $ 452 millones

La incertidumbre económica continua influye en el gasto de telecomunicaciones del consumidor

El gasto del consumidor de telecomunicaciones canadienses demuestra sensibilidad a las condiciones económicas. Telus reportó 2023 ingresos de $ 17.4 mil millones, con una base de suscriptores móviles en 10.3 millones.

Segmento de ingresos	2023 rendimiento	Impacto del consumidor
Servicios móviles	$ 6.8 mil millones	Ingresos mensuales promedio por suscriptor: $ 67.23
Servicios de internet	$ 4.2 mil millones	Tasa de rotación de suscriptores: 1.2%

La inversión continua en infraestructura digital respalda el crecimiento económico

Telus cometió $ 3.2 mil millones en gastos de capital para 2024, centrándose en las iniciativas de expansión de la red 5G y de conectividad rural.

Inversión en infraestructura	Cobertura de red	Impacto económico
Capex de $ 3.2 mil millones	Cobertura 5G: 87% de la población canadiense	Creación de empleo: 4.500 puestos de tecnología directa

Sensibilidad del sector de telecomunicaciones a los ciclos económicos y el gasto del consumidor

Telus demuestra resiliencia con flujos de ingresos diversificados en segmentos de consumidores y empresas.

Fuente de ingresos	Contribución 2023	Índice de crecimiento
Movilidad del consumidor	39.1% de los ingresos totales	2.8% de crecimiento año tras año
Soluciones de negocios	44.6% de los ingresos totales	3.5% de crecimiento año tras año

Telus Corporation (TU) - Análisis de mortero: factores sociales

Aumento de la demanda de conectividad digital y tecnologías de trabajo remoto

A partir del cuarto trimestre de 2023, Telus reportó 2.2 millones de suscriptores de Internet y 1.7 millones de clientes comerciales totales que utilizan soluciones de conectividad digital.

Métricas de tecnología de trabajo remoto	2023 datos
Suscriptores de Internet	2,200,000
Clientes comerciales	1,700,000
Velocidad promedio de banda ancha mensual	150 Mbps

Creciente énfasis en los servicios de inclusión digital y accesibilidad

Telus invirtió $ 7.2 millones en programas de alfabetización digital en 2023, apoyando a 85,000 personas a través de iniciativas de accesibilidad.

Métricas de inclusión digital	2023 estadísticas
Inversión en alfabetización digital	$7,200,000
Individuos apoyados	85,000
Alcance del programa de accesibilidad	42 comunidades canadienses

Cambiando las preferencias del consumidor hacia plataformas de comunicación móviles e integradas

La base de suscriptores de Telus Mobile alcanzó los 10.4 millones en 2023, con el 68% de los clientes que utilizan plataformas de comunicación integradas.

Métricas de comunicación móvil	2023 datos
Suscriptores móviles totales	10,400,000
Usuarios de plataforma integrados	68%
Uso de datos móviles por suscriptor	12.5 GB/mes

Cambios demográficos que impulsan soluciones de telecomunicaciones personalizadas

Telus desarrolló 17 paquetes de comunicación especializados dirigidos a diferentes segmentos demográficos en 2023.

Métricas de orientación demográfica	2023 estadísticas
Paquetes de comunicación especializados	17
Planes centrados en personas mayores	5
Paquetes orientados a la juventud	6

Telus Corporation (TU) - Análisis de mortero: factores tecnológicos

Inversión continua en infraestructura y expansión de red 5G

Telus invirtió $ 1.7 mil millones en infraestructura de red en 2023. La cobertura de red 5G alcanzó el 95% de la población canadiense en el cuarto trimestre de 2023. Detalles de expansión de la red:

Año	Cobertura 5G	Inversión ($ m)
2022	82%	1.5
2023	95%	1.7
2024 (proyectado)	98%	1.9

Tecnologías avanzadas de ciberseguridad para proteger los datos del cliente

La inversión de Telus CyberseCurity alcanzó los $ 78.5 millones en 2023. Métricas clave de ciberseguridad:

Métrico	Valor 2023
Tasa de prevención de violación de datos	99.7%
Presupuesto de ciberseguridad	$ 78.5M
Tiempo de respuesta a incidentes de seguridad	12 minutos

Inteligencia artificial e integración de aprendizaje automático en la prestación de servicios

Detalles de implementación de tecnología Telus AI:

• Inversión de IA: $ 45.3 millones en 2023
• Interacciones de servicio al cliente con IA: 62% de las interacciones totales
• Mejora de la eficiencia del aprendizaje automático: 37% de reducción en el tiempo de respuesta al servicio al cliente

Internet emergente de las cosas (IoT) y plataformas de tecnología inteligente

Rendimiento de la plataforma Telus IoT:

IoT métrica	Valor 2023
Dispositivos IoT conectados	1.2 millones
Ingresos de la plataforma IoT	$ 215.6 millones
Velocidad de implementación de solución de IoT	43 días

Telus Corporation (TU) - Análisis de mortero: factores legales

Cumplimiento de las regulaciones de protección de privacidad canadiense

Telus se adhiere a la Ley de Protección de Información Personal y Documentos Electrónicos (PIPEDA). En 2023, Telus reportó un cumplimiento del 100% con las regulaciones de privacidad canadienses.

Regulación	Estado de cumplimiento	Resultados de auditoría anual
Pipeda	100% cumplido	Cero violaciones de privacidad importantes
Leyes de privacidad provinciales	Totalmente cumplido	No hay sanciones regulatorias

Requisitos legales de seguridad de datos y protección del consumidor

Telus invirtió $ 78.3 millones en infraestructura de ciberseguridad en 2023, manteniendo mecanismos de protección del consumidor robustos.

Métrica de seguridad	2023 rendimiento
Incidentes de violación de datos	3 incidentes menores, mitigados inmediatamente
Presupuesto de protección de datos del consumidor	$ 78.3 millones

Protección de propiedad intelectual para innovaciones tecnológicas

Telus posee 127 patentes de tecnología activa a partir del cuarto trimestre de 2023, con una cartera de propiedades intelectuales valoradas en $ 215.6 millones.

Categoría de IP	Número de patentes	Valor de cartera
Tecnología de telecomunicaciones	87 patentes	$ 142.3 millones
Tecnologías de salud digital	40 patentes	$ 73.3 millones

Cumplimiento regulatorio en la asignación del espectro de telecomunicaciones

Telus obtuvo licencias de espectro de 3.5 GHz en 2023 Subasta de espectro canadiense por $ 1.93 mil millones, que cubre el 99.7% de las áreas pobladas.

Asignación de espectro	Cobertura	Inversión
Licencias de espectro de 3.5 GHz	99.7% de áreas pobladas	$ 1.93 mil millones
Cumplimiento regulatorio	100% de adherencia	Sin sanciones de violación de espectro

Telus Corporation (TU) - Análisis de mortero: factores ambientales

Compromiso con prácticas comerciales sostenibles y reducción de carbono

Telus se comprometió a reducir el alcance 1 y 2 emisiones de gases de efecto invernadero en un 46% para 2030 desde la línea de base de 2019. En 2022, la compañía logró una reducción del 29% en las emisiones de carbono.

Categoría de emisión	Línea de base de 2019 (TCO2E)	Reducción de 2022	Objetivo 2030
Alcance 1 & 2 emisiones	301,000	29%	46%

Inversión en infraestructura de red de eficiencia energética

Telus invirtió $ 1.7 mil millones en actualizaciones de infraestructura de red en 2022, con el 87% de la energía utilizada en las operaciones provenientes de fuentes renovables.

Inversión en infraestructura	Porcentaje de energía renovable	Mejora de la eficiencia energética
$ 1.7 mil millones	87%	12% año tras año

Reciclaje de residuos electrónicos y programas de eliminación responsable

Telus recicló 1,2 millones de dispositivos a través de su programa de reciclaje electrónico en 2022, evitando que 225 toneladas métricas de desechos electrónicos ingresen vertederos.

Dispositivos reciclados	Desechos desviados	Alcance del programa de reciclaje
1.2 millones	225 toneladas métricas	Cobertura nacional

Iniciativas de tecnología verde en la implementación de equipos de telecomunicaciones

Telus desplegó infraestructura 5G utilizando contratos de energía renovable 100%, reduciendo la huella de carbono del equipo de red en un 35% en comparación con las tecnologías de generación anterior.

Tecnología	Uso de energía renovable	Reducción de la huella de carbono
Infraestructura 5G	Energía 100% renovable	35% de reducción

TELUS Corporation (TU) - PESTLE Analysis: Social factors

The social landscape for TELUS Corporation is a powerful tailwind, moving beyond simple connectivity to address major societal needs like healthcare access and affordable housing. This focus isn't just altruistic; it's a core growth strategy, turning social challenges into profitable, long-term business opportunities. You see this clearest in the expansion of TELUS Health and the innovative repurposing of their real estate assets.

TELUS Health covers 160.6 million healthcare lives as of Q3 2025, a massive growth driver.

TELUS Health's global reach is a significant social and economic factor, positioning the company as a major player in digital healthcare. As of the third quarter of 2025, TELUS Health covered approximately 160.6 million healthcare lives worldwide. This massive scale-driven by acquisitions and organic growth in employer solutions and payor/provider services-gives them a powerful platform to influence public health outcomes and capture a growing market. The segment's operating revenue grew by 18% in Q3 2025, with Adjusted EBITDA surging by 24%, showing that social impact can defintely drive financial performance.

Here's the quick math on the healthcare segment's recent performance:

Metric	Q3 2025 Value	Year-over-Year Growth
Lives Covered	160.6 million	Up 85 million (largely due to acquisitions)
Operating Revenues	$517 million (CAD)	+18%
Adjusted EBITDA	$91 million (CAD)	+24%

Strong demand for bundled services drives customer growth, with over 1.2 million total net additions in 2024.

The company's ability to bundle services-combining mobility, internet, TV, and security-taps directly into the consumer desire for simplicity and value. This strategy is a key social factor because it improves customer loyalty (a low churn rate) and drives consistent subscriber growth, which is a sign of strong social acceptance of their product ecosystem. TELUS reported total mobility and fixed customer additions of 1,216,000 for the full year 2024, marking the third consecutive year of net additions above the one million threshold. This momentum continued into 2025, with the company adding an industry-best 288,000 mobile and fixed customers in Q3 2025 alone. That's a huge vote of confidence from the market.

Redeveloping old central offices into rental housing addresses the need for affordable living.

TELUS is actively turning underutilized legacy real estate, like old central telephone offices, into purpose-built rental housing through its 'TELUS Living' project. This is a brilliant move that addresses the acute social need for housing while monetizing non-core assets. It's a win-win for the community and the balance sheet. For example, a proposed redevelopment in Vancouver's Kitsilano neighborhood is slated to include 221 secured purpose-built rental homes, with 45 units designated as below-market housing to meet affordability targets.

The broader social impact plan is significant:

• A further 18 properties are proposed for redevelopment.
• These projects aim to add more than 3,000 homes across British Columbia over the next six years.
• One Vancouver-Point Grey development is set to deliver 55 rental units, helping to ease local housing pressures.

Programs like Health for Good focus on bridging the digital and healthcare divide for vulnerable populations.

The Health for Good program directly tackles the social issue of healthcare inequity by deploying mobile health clinics powered by TELUS Health technology. This initiative is about more than charity; it's about demonstrating a commitment to the communities they serve. Since its founding, the program has supported over 250,000 patient visits nationwide. Crucially, data shows that 36% of these patients would not have accessed healthcare otherwise, highlighting the program's essential role in the social safety net. This focus on vulnerable groups, including those experiencing homelessness and low-income seniors (via low-cost Medical Alert services), builds substantial social capital and goodwill, which is an intangible but critical asset for a major corporation.

TELUS Corporation (TU) - PESTLE Analysis: Technological factors

Investing $70 billion across Canada through 2029 to enhance network infrastructure

You need to know where the capital is going, and TELUS Corporation is making a massive, long-term bet on Canadian infrastructure. The company is investing more than $70 billion over the five-year period through 2029 to expand and enhance its network infrastructure and operations across Canada. This is a significant commitment, especially against a backdrop of macroeconomic uncertainty, and it builds on a long history, with over $276 billion already invested since 2000.

For the 2025 fiscal year, this translates to a disciplined capital deployment. The company's guidance for 2025 Consolidated Capital Expenditures, excluding real estate initiatives, is approximately $2.5 billion. This consistent capital allocation is critical for advancing digital inclusion, particularly in rural and Indigenous communities, and it's a clear signal that network superiority remains the core competitive advantage. It's a long-term play, but the near-term capital expenditure is right on target.

Rapid deployment of 5G and expansion of the high-speed PureFibre (FTTP) network continues

The core of TELUS Corporation's network strategy is the continued, aggressive deployment of its 5G and PureFibre (Fiber-to-the-Premise, or FTTP) networks. This dual-pronged strategy ensures both mobile and fixed broadband leadership. As of the third quarter of 2025, the 5G network covered approximately 32.9 million Canadians, which is over 89% of the population. That's a dominant footprint.

On the wireline side, the PureFibre network is the gold standard for fixed broadband. As of Q3 2025, TELUS had connected over 3.6 million premises to its fiber technology. This superior network quality drives customer growth; in Q3 2025, the company delivered 288,000 total mobile and fixed customer additions, including 40,000 new internet customers. The transition to fiber isn't just about speed; PureFibre is also 85% more energy-efficient than the legacy copper network, which is a major sustainability and operating cost win.

Here's the quick math on the network's 2025 reach:

Metric	Value (as of Q3 2025)	Significance
5G Population Coverage	Over 89% (approx. 32.9 million Canadians)	Enables advanced mobile services and IoT.
PureFibre Premises Connected	Over 3.6 million premises	Drives high-margin residential internet growth.
Q3 2025 Internet Customer Additions	40,000 net additions	Demonstrates successful fiber migration and market capture.
PureFibre Energy Efficiency vs. Copper	85% more efficient	Substantial long-term operational cost and ESG benefit.

Strategic investment in sovereign Artificial Intelligence (AI) data factories in B.C. and Quebec

The new frontier isn't just connectivity; it's what you do with it. TELUS Corporation is making a strategic move into Artificial Intelligence (AI) infrastructure with its Sovereign AI Factory initiative, in partnership with NVIDIA. The goal is to provide Canadian businesses and researchers with high-performance computing while ensuring data remains within the country's borders-a critical data sovereignty (control over data stored domestically) play. The inaugural site in Rimouski, Quebec, is already operational as of September 2025, with expansion planned for a facility in British Columbia (Kamloops).

This is a high-stakes, high-return investment. The factory leverages NVIDIA's latest-generation Hopper- and Blackwell-based supercomputers, positioning TELUS Corporation at the forefront of Canada's AI ecosystem. This investment is expected to be a significant revenue driver, with the company projecting its AI-enabling capabilities revenue to grow from approximately $800 million in 2025 to $2 billion by 2028. That's a compound annual growth rate exceeding 30%, which is defintely a growth engine to watch.

The AI Factory also aligns with sustainability goals:

• Powered by 99% renewable energy.
• Operates with three times greater energy efficiency than the industry average.

Copper network retirement program is enabling real estate monetization and network efficiency gains

The technological shift from copper to fiber is unlocking significant non-core assets. The copper network retirement program is freeing up approximately 200 properties in Western Canada that are no longer needed for network service. This is a classic asset-light move following a heavy infrastructure build.

TELUS Corporation is monetizing this real estate through its 'TELUS Living' initiative, which redevelops old central office buildings into purpose-built rental residential properties, addressing the Canadian housing crisis. The potential gross value for this real estate portfolio is estimated to be between $2 billion and $3 billion. This capital can be recycled back into core network investments. The company broke ground on a development in Vancouver in late 2025 and has two other projects in Nanaimo and Sechelt that will deliver 254 rental homes in early 2026. Also, the retirement process itself is environmentally beneficial, with over 4,600 tonnes of copper reclaimed and repurposed to date, leading to a reduction of 9,300 tonnes of GHG emissions.

Next step: Finance should track the progress of the 'TELUS Living' developments against the $2 billion to $3 billion gross value estimate by the end of Q4 2025.

TELUS Corporation (TU) - PESTLE Analysis: Legal factors

Facing complex and changing regulation in the virtual care and medical devices industries for TELUS Health

You need to understand that the rapid growth of TELUS Health, particularly in virtual care and digital medical products, puts the company right at the intersection of evolving federal and provincial health regulations. This is a high-stakes compliance area because it involves sensitive personal health information (PHI).

The scale of this challenge is clear: TELUS Health covered 76.5 million global lives in the first quarter of 2025, a 7 per cent year-over-year increase, and that number surged to 157.1 million by the second quarter of 2025, driven by acquisitions like Workplace Options in May 2025, which serves 88 million employees worldwide.

Compliance costs are rising. The Q1 2025 financial report noted that TELUS Health's strong Adjusted EBITDA growth of 30 per cent was partially offset by higher indirect costs, specifically for scaling their digital and security capabilities, which includes increased subscription-based licenses, contractor, and cloud usage costs for compliance. Plus, the regulatory landscape is global, with new EU requirements, such as Unique Device Identification (UDI) marking for certain medical devices, coming into effect in May 2025, which impacts their international offerings. That's a lot of moving parts to track.

CRTC's 2024-180 policy mandates wholesale access to fibre, creating legal compliance and pricing pressure

The Canadian Radio-television and Telecommunications Commission (CRTC) decision, Telecom Regulatory Policy 2024-180, is a major regulatory headwind that became operational in 2025. This policy mandates that TELUS Corporation and other Incumbent Local Exchange Carriers (ILECs) must provide competitors with wholesale access to their fibre-to-the-premises (FTTP) networks.

The initial deadline for a workable solution was February 13, 2025. TELUS Corporation requested an extension to June 13, 2025, for British Columbia and Alberta, but the CRTC denied this in Telecom Decision 2025-37 on January 31, 2025. This forced a rapid compliance effort.

The direct financial impact is already visible in the market. An analysis of the interim policy found that it reduced broadband price levels by approximately 8% in Ontario and 11% in Quebec between November 2023 and August 2024. This is a clear measure of the pricing pressure now extended across the country.

Here's the quick math on the price impact:

Province	Time Period	Approximate Broadband Price Reduction
Ontario	Nov 2023 - Aug 2024	8%
Quebec	Nov 2023 - Aug 2024	11%

What this estimate hides is the strategic opportunity: TELUS is using the wholesale mandate to invest an additional $2 billion over the next five years to expand its broadband services in Ontario and Quebec, effectively becoming a national competitor in those markets.

Compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) remains a key cost factor

Compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) is a constant, expensive factor, especially for a company handling vast amounts of customer and health data. While the current maximum penalty for a PIPEDA offense is up to $100,000 CAD per violation, the looming threat of new legislation drastically increases the risk.

The proposed Consumer Privacy Protection Act (Bill C-27), which is still under federal review in 2025, would dramatically increase the financial risk of non-compliance. Under this proposed law, penalties for contraventions could be the higher of $10 million or 3% of the organization's gross global revenue.

For a company with annual revenues around $20 billion, that 3% fine represents a potential penalty of approximately $600 million if applied to global revenue, a massive jump in legal exposure. This potential exposure forces significant, ongoing investment in privacy and security infrastructure.

• Maximum current PIPEDA fine: $100,000 CAD per violation.
• Potential new fine (Bill C-27): Higher of $10 million or 3% of gross global revenue.
• TELUS Health updated its privacy practices as recently as April 2025.

CRTC decision 2025-96 eases competitor access to ILEC support structures for wireless equipment deployment

In a move that will further intensify competition in the wireless market, the CRTC issued Telecom Decision 2025-96 on May 14, 2025. This decision confirmed that competitors can attach wireless network equipment, like small cells needed for 5G coverage, to the support structures (poles and strands) owned or controlled by ILECs such as TELUS Corporation.

This ruling is a significant win for competitors, as it lowers a major barrier to deploying advanced wireless technologies and expanding 5G coverage. TELUS Corporation had argued that new tariffs should be imposed for this new type of attachment, but the CRTC ultimately ruled that the current tariffs were sufficient, meaning no new revenue stream from higher rates for TELUS. The decision forces TELUS to manage increased access requests and logistical coordination on its infrastructure while facing a more competitive wireless build-out from rivals.

The regulatory activity around this is ongoing, with Telecom Order CRTC 2025-77, issued on March 11, 2025, having already set interim wholesale support structure rates for TELUS Communications Inc. and Bell Canada. You defintely need to monitor the final rates, as they determine the direct revenue and cost of managing this mandated access.

TELUS Corporation (TU) - PESTLE Analysis: Environmental factors

You're looking for a clear map of TELUS Corporation's environmental strategy, and the takeaway is simple: their massive network upgrade is not just a business decision; it's a core environmental risk mitigation and efficiency play. The transition from legacy copper to fiber optics is fundamentally changing their operational carbon footprint and resilience, which is a major positive for long-term investors.

As a seasoned analyst, I see this as a significant competitive edge, especially when you consider the regulatory and public pressure on Scope 1 and 2 emissions (direct and indirect operational emissions). TELUS is putting real capital behind this, with a multi-year investment that explicitly ties network expansion to sustainability goals.

TELUS PureFibre is 85% more energy-efficient than old copper infrastructure.

The core of TELUS Corporation's environmental advantage lies in its network technology shift. The company's PureFibre network, which uses fiber-optic cables, is up to 85% more energy-efficient than the older copper infrastructure it is replacing. This isn't just a marginal gain; it's a structural change that drives down operating costs and energy consumption per unit of data transmitted.

The move to fiber-to-the-home (FTTH) technology means fewer powered devices are needed in the field to boost the signal over distance. Here's the quick math on the copper retirement program's impact so far:

• Copper Extracted: Over 4,600 tonnes of copper reclaimed from legacy networks.
• GHG Emissions Cut: Approximately 9,300 tonnes of Greenhouse Gas (GHG) emissions avoided through copper reclamation and recycling.
• Customer Migration: Migrating 99% of eligible internet customers from copper to PureFibre Internet.

This copper is then repurposed, supporting the circular economy and offsetting the need for new, energy-intensive mining, which is a smart, tangible example of their environmental commitment.

Stated goals to achieve carbon neutrality and reduce Greenhouse Gas (GHG) emissions in operations.

TELUS Corporation has set ambitious, science-based targets (SBTi approved) for reducing its operational emissions. Their stated goal is to achieve operational carbon neutrality by 2030 or sooner, which is a strong commitment in the telecom sector. This target is underpinned by specific, measurable reductions in their direct and indirect energy use.

For the 2025 fiscal year, a critical milestone is the commitment to source 100% of their electricity requirements from renewable or low-emitting sources. This is a major step toward de-risking their energy supply and stabilizing operating expenses against volatile fossil fuel costs. Anyway, the long-term target is the one you need to watch closely.

Metric	Target	Baseline/Context
Operational Carbon Neutrality	By 2030 or sooner	Covers Scope 1 (direct) and Scope 2 (indirect) emissions.
Absolute Scope 1 & 2 GHG Reduction	46% reduction by 2030	From a 2019 baseline.
Renewable Electricity Sourcing	100% of electricity requirements effectively procured by end of 2025	Focus on clean and low-emitting power sources.

Network infrastructure is built to be more durable against extreme weather, a defintely rising climate risk.

Climate change isn't just about carbon; it's also about physical risk to assets. Extreme weather events-floods, ice storms, high winds-are a defintely rising climate risk that can cripple legacy copper networks. TELUS PureFibre is inherently more resilient to these events.

Fiber-optic cables are physically stronger than copper of the same size and, crucially, are not susceptible to electromagnetic interference or water damage in the same way. This increased durability translates directly to lower maintenance costs, fewer service disruptions, and a more resilient network for customers, which is a key factor in network quality of service (QoS) and customer retention.

Investing in environmentally-friendly technologies to reduce GHG emissions is part of the $70 billion capital plan.

The company's massive, five-year capital plan of more than $70 billion (through 2029) is not solely focused on connectivity; it explicitly includes reducing GHG emissions with environmentally-friendly technologies. This capital deployment is a strategic move, integrating sustainability into core infrastructure spending.

The investment in fiber and 5G upgrades, while primarily for speed and capacity, is the main driver of energy efficiency improvements. Plus, the capital plan supports the launch of new, energy-efficient data centers-like the two Sovereign AI Factories in Kamloops, British Columbia, and Rimouski, Quebec-which are essential for future growth but must also meet modern efficiency standards.

Next Step: Portfolio Managers: Cross-reference TELUS Corporation's 2025 renewable electricity procurement contracts against regional grid carbon intensity data to model the true Scope 2 emissions reduction for the current fiscal year.