Telus Corporation (TU): Análise de Pestle [Jan-2025 Atualizado]

No cenário dinâmico das telecomunicações canadenses, a Telus Corporation surge como um jogador fundamental que navega por desafios globais e locais complexos. Essa análise abrangente de pilotes revela a intrincada rede de fatores políticos, econômicos, sociológicos, tecnológicos, legais e ambientais que moldam a trajetória estratégica da empresa, oferecendo informações sem precedentes sobre como um líder de gigantes de telecomunicações se adapta, inova e prospera em um ecossistema digital cada vez mais interconectado . De paisagens regulatórias a fronteiras tecnológicas, a Telus demonstra notável resiliência e abordagem de visão de futuro no abordamento dos desafios de negócios multifacetados.

Telus Corporation (TU) - Análise de Pestle: Fatores Políticos

Regulamentos de telecomunicações canadenses impactam

A Telus opera sob a Lei de Telecomunicações do Canadá, que exige requisitos específicos de conformidade regulatória.

Aspecto regulatório	Requisitos específicos	Custo de conformidade (2024)
Regulamentos de infraestrutura de rede	Padrões obrigatórios de confiabilidade da rede	CAD 87,3 milhões
Padrões de qualidade de serviço	Métricas mínimas de desempenho de serviço	CAD 42,6 milhões
Conformidade com privacidade de dados	Regulamentos de Pipeda	CAD 63,9 milhões

Iniciativas de infraestrutura digital do governo federal

A estratégia digital do governo canadense influencia diretamente o planejamento estratégico da Telus.

• Investimento de expansão da rede 5G: CAD 1,2 bilhão
• Financiamento do Programa de Conectividade Rural: CAD 750 milhões
• Desenvolvimento de infraestrutura de segurança cibernética: CAD 480 milhões

Cenário de política do CRTC

As políticas da Comissão Canadense de Radiotelevisão e Telecomunicações (CRTC) moldam significativamente o ambiente competitivo da Telus.

Área de política do CRTC	Impacto em Telus	Implicação financeira estimada
Taxas sem fio móveis por atacado	Redução de taxa obrigatória	Redução potencial de receita de CAD 210 milhões
Alocação de espectro	Restrições de licitação competitivas	Limitação de investimento potencial de CAD 340 milhões

Ambiente regulatório de investimento estrangeiro

A Lei do Investment Canada governa oportunidades de negócios internacionais para a Telus.

• Propriedade estrangeira máxima na Telecom: 49% das ações de votação
• Limite de revisão de investimento estrangeiro: CAD 1,66 bilhão
• Revisão de Segurança Nacional obrigatória para investimentos estratégicos

A conformidade com fatores políticos e adaptação exigem a Telus para manter Alinhamento regulatório contínuo com políticas de telecomunicações canadenses.

Telus Corporation (TU) - Análise de Pestle: Fatores Econômicos

O dólar canadense flutuante afeta a aquisição de tecnologia internacional

No quarto trimestre 2023, a taxa de câmbio canadense (CAD) contra USD foi de 0,7412, criando desafios significativos de compras. Os custos internacionais de aquisição de tecnologia da Telus são afetados diretamente por essas flutuações de moeda.

Taxa de câmbio de moeda	Impacto na aquisição	Investimento em tecnologia
CAD/USD: 0,7412	+3,7% aumentou custos de compras	Investimento de infraestrutura tecnológica de US $ 452 milhões

A incerteza econômica em andamento influencia os gastos com telecomunicações de consumidores

Os gastos com consumidores de telecomunicações canadenses demonstram sensibilidade às condições econômicas. A TELUS registrou 2023 receita de US $ 17,4 bilhões, com a base de assinantes móveis em 10,3 milhões.

Segmento de receita	2023 desempenho	Impacto do consumidor
Serviços móveis	US $ 6,8 bilhões	Receita mensal média por assinante: US $ 67,23
Serviços de Internet	US $ 4,2 bilhões	Taxa de rotatividade de assinantes: 1,2%

O investimento contínuo em infraestrutura digital suporta o crescimento econômico

A TELUS comprometeu US $ 3,2 bilhões em despesas de capital para 2024, concentrando -se na expansão da rede 5G e iniciativas de conectividade rural.

Investimento de infraestrutura	Cobertura de rede	Impacto econômico
US $ 3,2 bilhões Capex	Cobertura 5G: 87% da população canadense	Criação de empregos: 4.500 posições de tecnologia direta

Setor de telecomunicações sensibilidade aos ciclos econômicos e gastos do consumidor

A TELUS demonstra resiliência com fluxos de receita diversificados nos segmentos de consumidores e empresas.

Fonte de receita	2023 Contribuição	Taxa de crescimento
Mobilidade do consumidor	39,1% da receita total	2,8% de crescimento ano a ano
Soluções de negócios	44,6% da receita total	3,5% de crescimento ano a ano

Telus Corporation (TU) - Análise de Pestle: Fatores sociais

Crescente demanda por conectividade digital e tecnologias de trabalho remoto

A partir do quarto trimestre de 2023, a TELUS reportou 2,2 milhões de assinantes da Internet e 1,7 milhão de clientes comerciais no total utilizando soluções de conectividade digital.

Métricas de tecnologia de trabalho remoto	2023 dados
Assinantes da Internet	2,200,000
Clientes comerciais	1,700,000
Velocidade média de banda larga mensal	150 Mbps

Ênfase crescente nos serviços de inclusão e acessibilidade digital

A Telus investiu US $ 7,2 milhões em programas de alfabetização digital em 2023, apoiando 85.000 indivíduos por meio de iniciativas de acessibilidade.

Métricas de inclusão digital	2023 Estatísticas
Investimento em alfabetização digital	$7,200,000
Indivíduos apoiados	85,000
Alcance do Programa de Acessibilidade	42 comunidades canadenses

Mudança de preferências do consumidor para plataformas de comunicação móveis e integradas

A base de assinantes da Telus Mobile atingiu 10,4 milhões em 2023, com 68% dos clientes usando plataformas de comunicação integradas.

Métricas de comunicação móvel	2023 dados
Total de assinantes móveis	10,400,000
Usuários da plataforma integrada	68%
Uso de dados móveis por assinante	12,5 GB/mês

Mudanças demográficas que impulsionam soluções de telecomunicações personalizadas

A Telus desenvolveu 17 pacotes de comunicação especializados direcionados a diferentes segmentos demográficos em 2023.

Métricas de segmentação demográfica	2023 Estatísticas
Pacotes de comunicação especializados	17
Planos focados em idosos	5
Pacotes orientados para jovens	6

Telus Corporation (TU) - Análise de Pestle: Fatores tecnológicos

Investimento contínuo na infraestrutura e expansão da rede 5G

A TELUS investiu US $ 1,7 bilhão em infraestrutura de rede em 2023. A cobertura da rede 5G atingiu 95% da população canadense até o quarto trimestre 2023. Detalhes da expansão da rede:

Ano	Cobertura 5G	Investimento ($ m)
2022	82%	1.5
2023	95%	1.7
2024 (projetado)	98%	1.9

Tecnologias avançadas de segurança cibernética para proteger os dados do cliente

O investimento em segurança cibernética da Telus atingiu US $ 78,5 milhões em 2023. Métricas -chave de segurança cibernética:

Métrica	2023 valor
Taxa de prevenção de violação de dados	99.7%
Orçamento de segurança cibernética	US $ 78,5M
Tempo de resposta a incidentes de segurança	12 minutos

Inteligência artificial e integração de aprendizado de máquina na prestação de serviços

Detalhes da implantação de tecnologia Telus AI:

• Investimento de IA: US $ 45,3 milhões em 2023
• Interações de atendimento ao cliente movidas a IA: 62% do total de interações
• Melhoria da eficiência do aprendizado de máquina: redução de 37% no tempo de resposta do atendimento ao cliente

Emergente Internet of Things (IoT) e plataformas de tecnologia inteligente

Desempenho da plataforma Telus IoT:

IoT métrica	2023 valor
Dispositivos IoT conectados	1,2 milhão
Receita da plataforma da IoT	US $ 215,6 milhões
Velocidade de implantação da solução da IoT	43 dias

Telus Corporation (TU) - Análise de Pestle: Fatores Legais

Conformidade com os regulamentos canadenses de proteção de privacidade

Telus adere à Lei de Proteção de Informações Pessoais e Documentos Eletrônicos (PipeDa). Em 2023, a TELUS relatou 100% de conformidade com os regulamentos de privacidade canadenses.

Regulamento	Status de conformidade	Resultados da auditoria anual
PIPEDA	100% compatível	Zero grandes violações de privacidade
Leis de privacidade provinciais	Totalmente compatível	Sem penalidades regulatórias

Os requisitos legais de segurança de dados e proteção contra o consumidor em andamento

A Telus investiu US $ 78,3 milhões em infraestrutura de segurança cibernética em 2023, mantendo mecanismos robustos de proteção ao consumidor.

Métrica de segurança	2023 desempenho
Dados Brecha Incidentes	3 incidentes menores, imediatamente mitigados
Orçamento de proteção de dados do consumidor	US $ 78,3 milhões

Proteção de propriedade intelectual para inovações tecnológicas

A Telus detém 127 patentes de tecnologia ativa a partir do quarto trimestre de 2023, com um portfólio de propriedade intelectual avaliado em US $ 215,6 milhões.

Categoria IP	Número de patentes	Valor do portfólio
Tecnologia de telecomunicações	87 patentes	US $ 142,3 milhões
Tecnologias de saúde digital	40 patentes	US $ 73,3 milhões

Conformidade regulatória na alocação de espectro de telecomunicações

A Telus garantiu licenças de espectro de 3,5 GHz em 2023 leilão de espectro canadense por US $ 1,93 bilhão, cobrindo 99,7% das áreas povoadas.

Alocação de espectro	Cobertura	Investimento
Licenças de espectro de 3,5 GHz	99,7% de áreas povoadas	US $ 1,93 bilhão
Conformidade regulatória	100% de adesão	Sem penalidades de violação de espectro

Telus Corporation (TU) - Análise de Pestle: Fatores Ambientais

Compromisso com práticas de negócios sustentáveis ​​e redução de carbono

Telus se comprometeu a reduzir o escopo 1 e 2 emissões de gases de efeito estufa em 46% até 2030 a partir de 2019. Em 2022, a empresa alcançou 29% de redução nas emissões de carbono.

Categoria de emissão	Linha de base de 2019 (TCO2E)	2022 Redução	Alvo de 2030
Escopo 1 & 2 emissões	301,000	29%	46%

Investimento em infraestrutura de rede com eficiência energética

A Telus investiu US $ 1,7 bilhão em atualizações de infraestrutura de rede em 2022, com 87% da energia usada em operações provenientes de fontes renováveis.

Investimento de infraestrutura	Porcentagem de energia renovável	Melhoria da eficiência energética
US $ 1,7 bilhão	87%	12% ano a ano

Reciclagem de resíduos eletrônicos e programas de descarte responsável

A Telus reciclou 1,2 milhão de dispositivos por meio de seu programa de reciclagem de eletrônicos em 2022, impedindo que 225 toneladas de resíduos eletrônicos entrem em aterros sanitários.

Dispositivos reciclados	Resíduos desviados	Programa de reciclagem Alcance
1,2 milhão	225 toneladas métricas	Cobertura nacional

Iniciativas de tecnologia verde na implantação de equipamentos de telecomunicações

A Telus implantou infraestrutura 5G usando contratos de energia renovável 100%, reduzindo a pegada de carbono do equipamento de rede em 35% em comparação com as tecnologias de geração anterior.

Tecnologia	Uso de energia renovável	Redução da pegada de carbono
Infraestrutura 5G	100% de energia renovável	Redução de 35%

TELUS Corporation (TU) - PESTLE Analysis: Social factors

The social landscape for TELUS Corporation is a powerful tailwind, moving beyond simple connectivity to address major societal needs like healthcare access and affordable housing. This focus isn't just altruistic; it's a core growth strategy, turning social challenges into profitable, long-term business opportunities. You see this clearest in the expansion of TELUS Health and the innovative repurposing of their real estate assets.

TELUS Health covers 160.6 million healthcare lives as of Q3 2025, a massive growth driver.

TELUS Health's global reach is a significant social and economic factor, positioning the company as a major player in digital healthcare. As of the third quarter of 2025, TELUS Health covered approximately 160.6 million healthcare lives worldwide. This massive scale-driven by acquisitions and organic growth in employer solutions and payor/provider services-gives them a powerful platform to influence public health outcomes and capture a growing market. The segment's operating revenue grew by 18% in Q3 2025, with Adjusted EBITDA surging by 24%, showing that social impact can defintely drive financial performance.

Here's the quick math on the healthcare segment's recent performance:

Metric	Q3 2025 Value	Year-over-Year Growth
Lives Covered	160.6 million	Up 85 million (largely due to acquisitions)
Operating Revenues	$517 million (CAD)	+18%
Adjusted EBITDA	$91 million (CAD)	+24%

Strong demand for bundled services drives customer growth, with over 1.2 million total net additions in 2024.

The company's ability to bundle services-combining mobility, internet, TV, and security-taps directly into the consumer desire for simplicity and value. This strategy is a key social factor because it improves customer loyalty (a low churn rate) and drives consistent subscriber growth, which is a sign of strong social acceptance of their product ecosystem. TELUS reported total mobility and fixed customer additions of 1,216,000 for the full year 2024, marking the third consecutive year of net additions above the one million threshold. This momentum continued into 2025, with the company adding an industry-best 288,000 mobile and fixed customers in Q3 2025 alone. That's a huge vote of confidence from the market.

Redeveloping old central offices into rental housing addresses the need for affordable living.

TELUS is actively turning underutilized legacy real estate, like old central telephone offices, into purpose-built rental housing through its 'TELUS Living' project. This is a brilliant move that addresses the acute social need for housing while monetizing non-core assets. It's a win-win for the community and the balance sheet. For example, a proposed redevelopment in Vancouver's Kitsilano neighborhood is slated to include 221 secured purpose-built rental homes, with 45 units designated as below-market housing to meet affordability targets.

The broader social impact plan is significant:

• A further 18 properties are proposed for redevelopment.
• These projects aim to add more than 3,000 homes across British Columbia over the next six years.
• One Vancouver-Point Grey development is set to deliver 55 rental units, helping to ease local housing pressures.

Programs like Health for Good focus on bridging the digital and healthcare divide for vulnerable populations.

The Health for Good program directly tackles the social issue of healthcare inequity by deploying mobile health clinics powered by TELUS Health technology. This initiative is about more than charity; it's about demonstrating a commitment to the communities they serve. Since its founding, the program has supported over 250,000 patient visits nationwide. Crucially, data shows that 36% of these patients would not have accessed healthcare otherwise, highlighting the program's essential role in the social safety net. This focus on vulnerable groups, including those experiencing homelessness and low-income seniors (via low-cost Medical Alert services), builds substantial social capital and goodwill, which is an intangible but critical asset for a major corporation.

TELUS Corporation (TU) - PESTLE Analysis: Technological factors

Investing $70 billion across Canada through 2029 to enhance network infrastructure

You need to know where the capital is going, and TELUS Corporation is making a massive, long-term bet on Canadian infrastructure. The company is investing more than $70 billion over the five-year period through 2029 to expand and enhance its network infrastructure and operations across Canada. This is a significant commitment, especially against a backdrop of macroeconomic uncertainty, and it builds on a long history, with over $276 billion already invested since 2000.

For the 2025 fiscal year, this translates to a disciplined capital deployment. The company's guidance for 2025 Consolidated Capital Expenditures, excluding real estate initiatives, is approximately $2.5 billion. This consistent capital allocation is critical for advancing digital inclusion, particularly in rural and Indigenous communities, and it's a clear signal that network superiority remains the core competitive advantage. It's a long-term play, but the near-term capital expenditure is right on target.

Rapid deployment of 5G and expansion of the high-speed PureFibre (FTTP) network continues

The core of TELUS Corporation's network strategy is the continued, aggressive deployment of its 5G and PureFibre (Fiber-to-the-Premise, or FTTP) networks. This dual-pronged strategy ensures both mobile and fixed broadband leadership. As of the third quarter of 2025, the 5G network covered approximately 32.9 million Canadians, which is over 89% of the population. That's a dominant footprint.

On the wireline side, the PureFibre network is the gold standard for fixed broadband. As of Q3 2025, TELUS had connected over 3.6 million premises to its fiber technology. This superior network quality drives customer growth; in Q3 2025, the company delivered 288,000 total mobile and fixed customer additions, including 40,000 new internet customers. The transition to fiber isn't just about speed; PureFibre is also 85% more energy-efficient than the legacy copper network, which is a major sustainability and operating cost win.

Here's the quick math on the network's 2025 reach:

Metric	Value (as of Q3 2025)	Significance
5G Population Coverage	Over 89% (approx. 32.9 million Canadians)	Enables advanced mobile services and IoT.
PureFibre Premises Connected	Over 3.6 million premises	Drives high-margin residential internet growth.
Q3 2025 Internet Customer Additions	40,000 net additions	Demonstrates successful fiber migration and market capture.
PureFibre Energy Efficiency vs. Copper	85% more efficient	Substantial long-term operational cost and ESG benefit.

Strategic investment in sovereign Artificial Intelligence (AI) data factories in B.C. and Quebec

The new frontier isn't just connectivity; it's what you do with it. TELUS Corporation is making a strategic move into Artificial Intelligence (AI) infrastructure with its Sovereign AI Factory initiative, in partnership with NVIDIA. The goal is to provide Canadian businesses and researchers with high-performance computing while ensuring data remains within the country's borders-a critical data sovereignty (control over data stored domestically) play. The inaugural site in Rimouski, Quebec, is already operational as of September 2025, with expansion planned for a facility in British Columbia (Kamloops).

This is a high-stakes, high-return investment. The factory leverages NVIDIA's latest-generation Hopper- and Blackwell-based supercomputers, positioning TELUS Corporation at the forefront of Canada's AI ecosystem. This investment is expected to be a significant revenue driver, with the company projecting its AI-enabling capabilities revenue to grow from approximately $800 million in 2025 to $2 billion by 2028. That's a compound annual growth rate exceeding 30%, which is defintely a growth engine to watch.

The AI Factory also aligns with sustainability goals:

• Powered by 99% renewable energy.
• Operates with three times greater energy efficiency than the industry average.

Copper network retirement program is enabling real estate monetization and network efficiency gains

The technological shift from copper to fiber is unlocking significant non-core assets. The copper network retirement program is freeing up approximately 200 properties in Western Canada that are no longer needed for network service. This is a classic asset-light move following a heavy infrastructure build.

TELUS Corporation is monetizing this real estate through its 'TELUS Living' initiative, which redevelops old central office buildings into purpose-built rental residential properties, addressing the Canadian housing crisis. The potential gross value for this real estate portfolio is estimated to be between $2 billion and $3 billion. This capital can be recycled back into core network investments. The company broke ground on a development in Vancouver in late 2025 and has two other projects in Nanaimo and Sechelt that will deliver 254 rental homes in early 2026. Also, the retirement process itself is environmentally beneficial, with over 4,600 tonnes of copper reclaimed and repurposed to date, leading to a reduction of 9,300 tonnes of GHG emissions.

Next step: Finance should track the progress of the 'TELUS Living' developments against the $2 billion to $3 billion gross value estimate by the end of Q4 2025.

TELUS Corporation (TU) - PESTLE Analysis: Legal factors

Facing complex and changing regulation in the virtual care and medical devices industries for TELUS Health

You need to understand that the rapid growth of TELUS Health, particularly in virtual care and digital medical products, puts the company right at the intersection of evolving federal and provincial health regulations. This is a high-stakes compliance area because it involves sensitive personal health information (PHI).

The scale of this challenge is clear: TELUS Health covered 76.5 million global lives in the first quarter of 2025, a 7 per cent year-over-year increase, and that number surged to 157.1 million by the second quarter of 2025, driven by acquisitions like Workplace Options in May 2025, which serves 88 million employees worldwide.

Compliance costs are rising. The Q1 2025 financial report noted that TELUS Health's strong Adjusted EBITDA growth of 30 per cent was partially offset by higher indirect costs, specifically for scaling their digital and security capabilities, which includes increased subscription-based licenses, contractor, and cloud usage costs for compliance. Plus, the regulatory landscape is global, with new EU requirements, such as Unique Device Identification (UDI) marking for certain medical devices, coming into effect in May 2025, which impacts their international offerings. That's a lot of moving parts to track.

CRTC's 2024-180 policy mandates wholesale access to fibre, creating legal compliance and pricing pressure

The Canadian Radio-television and Telecommunications Commission (CRTC) decision, Telecom Regulatory Policy 2024-180, is a major regulatory headwind that became operational in 2025. This policy mandates that TELUS Corporation and other Incumbent Local Exchange Carriers (ILECs) must provide competitors with wholesale access to their fibre-to-the-premises (FTTP) networks.

The initial deadline for a workable solution was February 13, 2025. TELUS Corporation requested an extension to June 13, 2025, for British Columbia and Alberta, but the CRTC denied this in Telecom Decision 2025-37 on January 31, 2025. This forced a rapid compliance effort.

The direct financial impact is already visible in the market. An analysis of the interim policy found that it reduced broadband price levels by approximately 8% in Ontario and 11% in Quebec between November 2023 and August 2024. This is a clear measure of the pricing pressure now extended across the country.

Here's the quick math on the price impact:

Province	Time Period	Approximate Broadband Price Reduction
Ontario	Nov 2023 - Aug 2024	8%
Quebec	Nov 2023 - Aug 2024	11%

What this estimate hides is the strategic opportunity: TELUS is using the wholesale mandate to invest an additional $2 billion over the next five years to expand its broadband services in Ontario and Quebec, effectively becoming a national competitor in those markets.

Compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) remains a key cost factor

Compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) is a constant, expensive factor, especially for a company handling vast amounts of customer and health data. While the current maximum penalty for a PIPEDA offense is up to $100,000 CAD per violation, the looming threat of new legislation drastically increases the risk.

The proposed Consumer Privacy Protection Act (Bill C-27), which is still under federal review in 2025, would dramatically increase the financial risk of non-compliance. Under this proposed law, penalties for contraventions could be the higher of $10 million or 3% of the organization's gross global revenue.

For a company with annual revenues around $20 billion, that 3% fine represents a potential penalty of approximately $600 million if applied to global revenue, a massive jump in legal exposure. This potential exposure forces significant, ongoing investment in privacy and security infrastructure.

• Maximum current PIPEDA fine: $100,000 CAD per violation.
• Potential new fine (Bill C-27): Higher of $10 million or 3% of gross global revenue.
• TELUS Health updated its privacy practices as recently as April 2025.

CRTC decision 2025-96 eases competitor access to ILEC support structures for wireless equipment deployment

In a move that will further intensify competition in the wireless market, the CRTC issued Telecom Decision 2025-96 on May 14, 2025. This decision confirmed that competitors can attach wireless network equipment, like small cells needed for 5G coverage, to the support structures (poles and strands) owned or controlled by ILECs such as TELUS Corporation.

This ruling is a significant win for competitors, as it lowers a major barrier to deploying advanced wireless technologies and expanding 5G coverage. TELUS Corporation had argued that new tariffs should be imposed for this new type of attachment, but the CRTC ultimately ruled that the current tariffs were sufficient, meaning no new revenue stream from higher rates for TELUS. The decision forces TELUS to manage increased access requests and logistical coordination on its infrastructure while facing a more competitive wireless build-out from rivals.

The regulatory activity around this is ongoing, with Telecom Order CRTC 2025-77, issued on March 11, 2025, having already set interim wholesale support structure rates for TELUS Communications Inc. and Bell Canada. You defintely need to monitor the final rates, as they determine the direct revenue and cost of managing this mandated access.

TELUS Corporation (TU) - PESTLE Analysis: Environmental factors

You're looking for a clear map of TELUS Corporation's environmental strategy, and the takeaway is simple: their massive network upgrade is not just a business decision; it's a core environmental risk mitigation and efficiency play. The transition from legacy copper to fiber optics is fundamentally changing their operational carbon footprint and resilience, which is a major positive for long-term investors.

As a seasoned analyst, I see this as a significant competitive edge, especially when you consider the regulatory and public pressure on Scope 1 and 2 emissions (direct and indirect operational emissions). TELUS is putting real capital behind this, with a multi-year investment that explicitly ties network expansion to sustainability goals.

TELUS PureFibre is 85% more energy-efficient than old copper infrastructure.

The core of TELUS Corporation's environmental advantage lies in its network technology shift. The company's PureFibre network, which uses fiber-optic cables, is up to 85% more energy-efficient than the older copper infrastructure it is replacing. This isn't just a marginal gain; it's a structural change that drives down operating costs and energy consumption per unit of data transmitted.

The move to fiber-to-the-home (FTTH) technology means fewer powered devices are needed in the field to boost the signal over distance. Here's the quick math on the copper retirement program's impact so far:

• Copper Extracted: Over 4,600 tonnes of copper reclaimed from legacy networks.
• GHG Emissions Cut: Approximately 9,300 tonnes of Greenhouse Gas (GHG) emissions avoided through copper reclamation and recycling.
• Customer Migration: Migrating 99% of eligible internet customers from copper to PureFibre Internet.

This copper is then repurposed, supporting the circular economy and offsetting the need for new, energy-intensive mining, which is a smart, tangible example of their environmental commitment.

Stated goals to achieve carbon neutrality and reduce Greenhouse Gas (GHG) emissions in operations.

TELUS Corporation has set ambitious, science-based targets (SBTi approved) for reducing its operational emissions. Their stated goal is to achieve operational carbon neutrality by 2030 or sooner, which is a strong commitment in the telecom sector. This target is underpinned by specific, measurable reductions in their direct and indirect energy use.

For the 2025 fiscal year, a critical milestone is the commitment to source 100% of their electricity requirements from renewable or low-emitting sources. This is a major step toward de-risking their energy supply and stabilizing operating expenses against volatile fossil fuel costs. Anyway, the long-term target is the one you need to watch closely.

Metric	Target	Baseline/Context
Operational Carbon Neutrality	By 2030 or sooner	Covers Scope 1 (direct) and Scope 2 (indirect) emissions.
Absolute Scope 1 & 2 GHG Reduction	46% reduction by 2030	From a 2019 baseline.
Renewable Electricity Sourcing	100% of electricity requirements effectively procured by end of 2025	Focus on clean and low-emitting power sources.

Network infrastructure is built to be more durable against extreme weather, a defintely rising climate risk.

Climate change isn't just about carbon; it's also about physical risk to assets. Extreme weather events-floods, ice storms, high winds-are a defintely rising climate risk that can cripple legacy copper networks. TELUS PureFibre is inherently more resilient to these events.

Fiber-optic cables are physically stronger than copper of the same size and, crucially, are not susceptible to electromagnetic interference or water damage in the same way. This increased durability translates directly to lower maintenance costs, fewer service disruptions, and a more resilient network for customers, which is a key factor in network quality of service (QoS) and customer retention.

Investing in environmentally-friendly technologies to reduce GHG emissions is part of the $70 billion capital plan.

The company's massive, five-year capital plan of more than $70 billion (through 2029) is not solely focused on connectivity; it explicitly includes reducing GHG emissions with environmentally-friendly technologies. This capital deployment is a strategic move, integrating sustainability into core infrastructure spending.

The investment in fiber and 5G upgrades, while primarily for speed and capacity, is the main driver of energy efficiency improvements. Plus, the capital plan supports the launch of new, energy-efficient data centers-like the two Sovereign AI Factories in Kamloops, British Columbia, and Rimouski, Quebec-which are essential for future growth but must also meet modern efficiency standards.

Next Step: Portfolio Managers: Cross-reference TELUS Corporation's 2025 renewable electricity procurement contracts against regional grid carbon intensity data to model the true Scope 2 emissions reduction for the current fiscal year.