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Community Health Systems, Inc. (CYH): Business Model Canvas [Jan-2025 Mis à jour] |
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Community Health Systems, Inc. (CYH) Bundle
Dans le paysage complexe de la prestation des soins de santé, Community Health Systems, Inc. (CYH) apparaît comme une puissance stratégique, transformant la façon dont les services médicaux sont conceptualisés, livrés et expérimentés dans diverses communautés. By meticulously crafting a comprehensive business model that bridges technological innovation, patient-centric care, and expansive regional networks, CYH has positioned itself as a pivotal player in addressing healthcare challenges, particularly in underserved and rural markets where access to quality medical services remains critically important .
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: partenariats clés
Réseaux hospitaliers et prestataires de soins de santé
Community Health Systems exploite 84 hôpitaux affiliés dans 16 États à partir de 2023. Les détails clés du partenariat comprennent:
| Type de partenariat | Nombre d'installations | Couverture géographique |
|---|---|---|
| Hôpitaux affiliés | 84 | 16 États américains |
| Hôpitaux de soins actifs | 71 | Plusieurs régions |
Fournisseurs d'équipement et de technologie médicaux
Les partenariats technologiques stratégiques comprennent:
- GE Healthcare - Équipement d'imagerie médicale
- Philips Healthcare - Technologie diagnostique et clinique
- Siemens Healthineers - Dispositifs médicaux avancés
Compagnies d'assurance et organisations de soins gérés
Partenariats d'assurance majeures à partir de 2023:
| Assureur | Valeur du contrat | Type de couverture |
|---|---|---|
| UnitedHealthcare | 450 millions de dollars | Réseau régional |
| Santé Aetna / CVS | 325 millions de dollars | Couverture multi-États |
Dossier de santé électronique (DSE)
Les partenariats technologiques du DSE comprennent:
- Systèmes épiques - plate-forme de DSE primaire
- Cerner Corporation - Solutions de DSE supplémentaires
- Allscripts - Documentation clinique spécialisée
Distributeurs pharmaceutiques et médicaux
Partenariats clés de la distribution pharmaceutique:
| Distributeur | Valeur du contrat annuel | Portée du service |
|---|---|---|
| McKesson Corporation | 775 millions de dollars | Approvisionnement médical national |
| Amerisourcebergen | 650 millions de dollars | Distribution pharmaceutique |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: activités clés
Gestion de l'hôpital et des établissements médicaux
Les systèmes de santé communautaire gèrent 84 hôpitaux dans 16 États en 2023. Capacité totale de lit d'hôpital de 13 100 lits. Admissions annuelles des patients: 1,9 million. Revenus d'exploitation pour la gestion hospitalière: 12,7 milliards de dollars en 2022.
| Métrique | Valeur |
|---|---|
| Hôpitaux totaux | 84 |
| Les États opéraient | 16 |
| Lits d'hôpital totaux | 13,100 |
| Admissions annuelles des patients | 1,9 million |
Services de soins aux patients et de traitement
Volume annuel du traitement des patients: 3,2 millions de visites ambulatoires. Visites de la salle d'urgence: 750 000 par an. Procédures chirurgicales effectuées: 215 000 par an.
- Services ambulatoires: 3,2 millions de visites
- Visites de la salle d'urgence: 750 000
- Procédures chirurgicales: 215 000
Mise en œuvre de la technologie des soins de santé
Investissement technologique: 187 millions de dollars en 2022 pour les infrastructures de santé numériques. Dossier de santé électronique (DSE) Couverture du système: 100% des hôpitaux gérés. Plateformes de télémédecine desservant 42 hôpitaux.
| Investissement technologique | Montant |
|---|---|
| Infrastructure de santé numérique | 187 millions de dollars |
| Couverture du système DSE | 100% |
| Hôpitaux de télémédecine | 42 |
Gestion du cycle des revenus
Revenu total pour 2022: 12,9 milliards de dollars. Dépenses d'exploitation: 11,6 milliards de dollars. Revenu net: 348 millions de dollars. Revenu moyen des patients par hôpital: 153,6 millions de dollars.
Acquisitions stratégiques et optimisation des installations
Dépenses d'acquisition en 2022: 276 millions de dollars. Nombre d'installations optimisées: 22. Taux de consolidation de l'hôpital: 7,3% en glissement annuel.
| Métrique d'acquisition | Valeur |
|---|---|
| Dépenses d'acquisition | 276 millions de dollars |
| Installations optimisées | 22 |
| Taux de consolidation des hôpitaux | 7.3% |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: Ressources clés
Réseau étendu d'hôpitaux et de centres médicaux
Depuis le quatrième trimestre 2023, les systèmes de santé communautaire exploitent 84 campus hospitaliers dans 16 États. Lits totaux sous licence: 12 400. Distribution géographique:
| Région | Nombre d'hôpitaux | Lits totaux |
|---|---|---|
| États du Sud | 52 | 7,600 |
| États du Midwest | 22 | 3,900 |
| Autres régions | 10 | 900 |
Professionnels de la santé qualifiés et personnel médical
Total de la main-d'œuvre à partir de 2023:
- Total des employés: 47 000
- Médecins: 6 200
- Infirmières autorisées: 15 300
- Personnel administratif: 12 500
- Personnel de soutien: 13 000
Technologie et équipement médicaux avancés
Dépenses en capital pour la technologie médicale en 2023: 287 millions de dollars
| Catégorie de technologie | Montant d'investissement |
|---|---|
| Équipement de diagnostic | 112 millions de dollars |
| Technologies chirurgicales | 95 millions de dollars |
| Systèmes de santé numérique | 80 millions de dollars |
Systèmes d'information sur les soins de santé robustes
Détails de l'infrastructure technologique:
- Dossier de santé électronique (DSE) Couverture du système: 100% des hôpitaux
- Investissement annuel d'infrastructure informatique: 65 millions de dollars
- Budget de cybersécurité: 22 millions de dollars
Capital financier pour l'expansion et la modernisation
Ressources financières à partir de 2023:
| Métrique financière | Montant |
|---|---|
| Actif total | 16,4 milliards de dollars |
| Equivalents en espèces et en espèces | 742 millions de dollars |
| Dette totale | 12,6 milliards de dollars |
| Dépenses en capital annuelles | 387 millions de dollars |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: propositions de valeur
Services de santé complets dans plusieurs régions
Community Health Systems exploite 84 hôpitaux affiliés dans 16 États en 2023. Le nombre total d'hôpitaux représente 13 000 lits agréés avec des admissions annuelles sur les patients d'environ 1,6 million de patients.
| Couverture géographique | Chef d'hôpital | Lits sous licence | Admissions annuelles |
|---|---|---|---|
| 16 États américains | 84 hôpitaux | 13,000 | 1,6 million |
Soins médicaux accessibles et abordables
2023 Les données financières indiquent les revenus moyens des services aux patients de 13,2 milliards de dollars avec des revenus nets des patients de 11,5 milliards de dollars.
- Revenus moyens de services aux patients: 13,2 milliards de dollars
- Revenus nets des patients: 11,5 milliards de dollars
- Soins de bienfaisance fournis: 482 millions de dollars
Traitement et résultats des patients de haute qualité
Des mesures de qualité démontrent les performances des soins aux patients sur plusieurs indicateurs cliniques.
| Métrique clinique | Taux de performance |
|---|---|
| Score de satisfaction des patients | 87.4% |
| Réduction de l'état acquise de l'hôpital | 15.6% |
Solutions de technologie de santé intégrée
L'investissement technologique en 2023 a totalisé 287 millions de dollars, en se concentrant sur les dossiers de santé électroniques et les plateformes de télémédecine.
- Investissement technologique: 287 millions de dollars
- Interactions de télémédecine: 2,3 millions
- Couverture des dossiers de santé électronique: 100% des hôpitaux affiliés
Services médicaux spécialisés dans les zones rurales et mal desservies
Les systèmes de santé communautaire sert 35 comtés ruraux ayant des programmes médicaux spécialisés.
| Métriques de service rural | Nombres |
|---|---|
| Les comtés ruraux servis | 35 |
| Emplacements de l'hôpital rural | 42 |
| Interactions rurales des patients | 512 000 par an |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: relations avec les clients
Approche de soins centrés sur le patient
Community Health Systems exploite 84 hôpitaux dans 16 États en 2023. Les scores de satisfaction des patients étaient en moyenne de 73,4% dans leur réseau de soins de santé.
| Métrique d'interaction des patients | Performance annuelle |
|---|---|
| Temps d'engagement moyen des patients | 47 minutes par rencontre avec un patient |
| Taux de rétention des patients | 68.2% |
Portails de patients numériques et plateformes de communication
Statistiques d'utilisation de la plate-forme numérique pour 2023:
- Utilisateurs de portail des patients en ligne: 2,3 millions
- Téléchargements d'applications mobiles: 1,7 million
- Consultations de télésanté: 425 000 sessions annuelles
Programmes de gestion de la santé personnalisés
Données d'inscription du programme de santé personnalisées:
| Type de programme | Numéros d'inscription |
|---|---|
| Gestion des maladies chroniques | 186 000 patients |
| Programmes de soins préventifs | 214 500 participants |
Soutien client et services de plaidoyer pour les patients
Métriques de soutien aux patients pour 2023:
- Centre d'appels de soutien aux patients 24/7: 2,1 millions d'interactions annuelles
- Temps de réponse moyen: 12 minutes
- Taille de l'équipe de défense des patients: 285 professionnels dévoués
Surveillance continue de la santé et soins de suivi
Statistiques de soins de suivi et de surveillance:
| Service de surveillance | Performance annuelle |
|---|---|
| Patient de surveillance des patients à distance | 97,000 |
| Taux de suivi post-décharge | 82.3% |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: canaux
Hôpital physique et installations médicales
Depuis 2024, les systèmes de santé communautaire opèrent 130 hôpitaux affiliés dans 19 États. Capacité totale du lit d'hôpital: 19 500 lits. Admissions annuelles des patients: 1,2 million.
| Présence de l'État | Nombre d'hôpitaux | Capacité totale du lit |
|---|---|---|
| Tennessee | 22 | 3 400 lits |
| Alabama | 15 | 2 800 lits |
| Georgia | 18 | 3 100 lits |
Plateformes de télémédecine
Consultations en santé numérique: 450 000 visites virtuelles annuelles. Croissance d'utilisation des plateformes: 37% en glissement annuel.
- Durée moyenne de la consultation de la télémédecine: 18 minutes
- Spécialités couvertes: 24 disciplines médicales
- Disponibilité de la plate-forme: accès 24/7
Portails de patients en ligne
Portail patient utilisateurs actifs: 1,1 million. Taux d'accès aux enregistrements de santé numérique: 82%.
| Caractéristique du portail | Taux d'utilisation |
|---|---|
| Planification de rendez-vous | 68% |
| Recharges sur ordonnance | 55% |
| Paiement de facture médicale | 47% |
Applications de soins de santé mobiles
Téléchargements d'applications mobiles: 750 000. Utilisateurs actifs mensuels: 320 000.
- Compatibilité iOS et Android
- Certification de conformité HIPAA
- Caractéristiques de suivi de la santé en temps réel
Programmes de marketing direct et de sensibilisation communautaire
Projections annuelles de santé communautaire: 85 000. Participants du programme de bien-être: 210 000.
| Programme de sensibilisation | Portée annuelle | Target démographie |
|---|---|---|
| Dépistage du diabète | 35,000 | Adultes 40 à 65 |
| Santé cardiovasculaire | 25,000 | Adultes 50-75 |
| Prévention du cancer | 25,000 | Adultes 45-70 |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: segments de clients
Communautés rurales et suburbaines
En 2022, Community Health Systems exploite 84 hôpitaux affiliés dans 16 États, au service des marchés ruraux et suburbains. Le portefeuille hospitalier de la société couvre environ 11,4 millions de personnes dans ces communautés.
| Segment géographique | Nombre d'hôpitaux | Population a servi |
|---|---|---|
| Marchés ruraux | 56 | 7,2 millions |
| Marchés suburbains | 28 | 4,2 millions |
Populations non assurées et sous-assurées
En 2022, CYH a déclaré avoir servi une partie significative des patients non assurés et sous-assurés:
- Patients non assurés: 12,3% de la population totale de patients
- Patients sous-assurés: 18,7% de la population totale de patients
- Total non assuré / sous-assuré: 31% de la base de patients
Patiens de maladies chroniques
Les systèmes de santé communautaire ciblent la gestion des maladies chroniques sur plusieurs spécialités:
| Catégorie de maladies chroniques | Volume de patient |
|---|---|
| Gestion du diabète | 275 000 patients |
| Maladies cardiovasculaires | 412 000 patients |
| Maladies respiratoires | 189 000 patients |
Populations âgées et vieillissantes
Les données démographiques du patient du CYH pour les populations de personnes âgées en 2022:
- Patients Medicare: 42,6% de la base totale des patients
- Patients de plus de 65 ans: 36,4% des admissions à l'hôpital
- Services spécialisés en gériatrie: Disponible dans 72 hôpitaux
Marchés de soins de santé locaux et régionaux
Pénétration du marché et couverture des services pour CYH en 2022:
| Segment de marché | Part de marché | Nombre de comtés servis |
|---|---|---|
| Marchés locaux | 23.5% | 214 comtés |
| Marchés régionaux | 15.8% | 16 États |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: Structure des coûts
Salaires et rémunération du personnel médical
À partir du rapport annuel de 2023, les systèmes de santé communautaire ont déclaré une rémunération totale des employés de 3,96 milliards de dollars. La ventilation comprend:
| Catégorie des employés | Compensation annuelle |
|---|---|
| Médecins | 1,42 milliard de dollars |
| Personnel infirmier | 1,28 milliard de dollars |
| Personnel administratif | 680 millions de dollars |
| Personnel de soutien | 560 millions de dollars |
Entretien et opérations des établissements hospitaliers
Les dépenses liées aux installations pour 2023 ont totalisé 892 millions de dollars, notamment:
- Services publics: 214 millions de dollars
- Entretien des bâtiments: 328 millions de dollars
- Réparations des installations: 186 millions de dollars
- Nettoyage et assainissement: 164 millions de dollars
Équipements médicaux et investissements technologiques
Les dépenses de technologie et d'équipement en 2023 étaient de 512 millions de dollars, distribuées comme suit:
| Catégorie d'équipement | Investissement |
|---|---|
| Équipement de diagnostic | 218 millions de dollars |
| Technologies chirurgicales | 164 millions de dollars |
| Infrastructure informatique | 130 millions de dollars |
Compliance des soins de santé et dépenses réglementaires
Les coûts liés à la conformité pour 2023 s'élevaient à 276 millions de dollars, notamment:
- Représentation réglementaire: 98 millions de dollars
- Conformité juridique: 82 millions de dollars
- Assurance qualité: 96 millions de dollars
Coûts de marketing et d'acquisition des patients
Les dépenses de marketing pour 2023 ont totalisé 187 millions de dollars, avec la répartition suivante:
| Canal de marketing | Dépenses |
|---|---|
| Marketing numérique | 76 millions de dollars |
| Publicité traditionnelle | 58 millions de dollars |
| Sensibilisation communautaire | 53 millions de dollars |
Community Health Systems, Inc. (CYH) - Modèle d'entreprise: Strots de revenus
Revenus de services aux patients
Pour l'exercice 2023, les systèmes de santé communautaire ont déclaré des revenus nets totaux de 11,6 milliards de dollars, les revenus des services aux patients comprenant la principale source de revenu.
| Catégorie de revenus | Montant (2023) |
|---|---|
| Revenus totaux de patients nets | 11,6 milliards de dollars |
| Services hospitaliers | 7,2 milliards de dollars |
| Services ambulatoires | 4,4 milliards de dollars |
Remboursements d'assurance
Les remboursements d'assurance représentent une source de revenus critique, représentant environ 65% du total des revenus des services aux patients.
- Remboursements d'assurance commerciale: 5,1 milliards de dollars
- Paiements d'assurance maladie privés: 3,8 milliards de dollars
- Paiements d'organisation des soins gérés: 2,3 milliards de dollars
Paiements Medicare et Medicaid
Les remboursements du programme de santé du gouvernement constituent une partie importante de la structure des revenus du CYH.
| Programme | Montant des revenus (2023) | Pourcentage du total des revenus |
|---|---|---|
| Paiements Medicare | 2,9 milliards de dollars | 25% |
| Paiements Medicaid | 1,7 milliard de dollars | 15% |
Frais de service ambulatoires et hospitaliers
CYH génère des revenus grâce à diverses structures de frais de service sur plusieurs modèles de prestation de soins de santé.
- Frais de service moyen en hospitalisation: 15 200 $ par admission
- Frais de service ambulatoire moyens: 3 750 $ par visite
- Frais de visite des services d'urgence: 1 850 $ par rencontre
Services de santé auxiliaires et traitements spécialisés
Les services supplémentaires contribuent à des sources de revenus supplémentaires pour les systèmes de santé communautaire.
| Service auxiliaire | Revenus annuels |
|---|---|
| Imagerie diagnostique | 620 millions de dollars |
| Services de laboratoire | 450 millions de dollars |
| Programmes de traitement spécialisés | 380 millions de dollars |
Community Health Systems, Inc. (CYH) - Canvas Business Model: Value Propositions
You're looking at Community Health Systems, Inc. (CYH) and trying to map out exactly what they promise their customers-the patients and communities-in return for their business. Honestly, the value proposition is built on scale and local presence, which is why they keep refining their portfolio through divestitures to focus on the best markets.
The core promise is delivering accessible, high-quality, comprehensive healthcare in local markets. This isn't about being the biggest nationally anymore; it's about being the essential provider where they choose to operate. For the nine months ended September 30, 2025, their consolidated net operating revenues were $9.379 billion, showing the sheer volume of care delivered across their footprint. Their full-year 2025 projection for net operating revenues sits between $12.4 billion and $12.6 billion.
This accessibility is supported by a physical footprint that, as of the latest reports following Q3 2025, includes:
- Operating 69 affiliated hospitals across 14 states.
- Maintaining over 10,000 beds across those hospitals.
- Operating more than 1,000 sites of care.
Here's a quick look at the scale of their acute care delivery system as of late 2025:
| Facility Type | Count (Late 2025 Estimate) | Metric Detail |
|---|---|---|
| Affiliated Hospitals | 69 | Owned or leased facilities |
| Hospital Beds | Over 10,000 | Total licensed beds across the system |
| Total Sites of Care | Over 1,000 | Includes all non-hospital locations |
| Same-Store Admissions Growth (YoY Q3 2025) | 1.3% | Indicates local market demand for core services |
The value proposition includes offering full-service acute care, emergency, and specialty surgical services. You see this reflected in their same-store operational performance. For the third quarter of 2025, same-store net operating revenue grew by 6.0% year-over-year, driven by a 5.6% increase in net revenue per adjusted admission. This pricing power and volume growth in their retained core assets is what management is betting on, even as they shed assets to improve leverage; their Net Debt-to-Adjusted EBITDA improved to 6.7x at Q3 2025.
Community Health Systems, Inc. (CYH) also promises an extensive outpatient network, which is key because healthcare shifts away from inpatient stays. This network includes the other sites of care mentioned, such as ambulatory surgery centers (ASCs), urgent care centers, and imaging centers. This diversification captures revenue from less acute, often higher-margin, procedures. The focus on clinical excellence is supported by their profitability metrics; for Q3 2025, Adjusted EBITDA reached $376 million, yielding an Adjusted EBITDA margin of 12.2%, a 100 basis point expansion year-over-year.
Finally, the entire model is framed around a patient-centric care model focused on clinical excellence. While quality scores aren't in the financial reports, the operational data suggests a focus on revenue quality. For instance, total consolidated uncompensated care as a percentage of adjusted net revenue improved to 25.2% in Q3 2025, down from 28.0% in Q3 2024, which suggests better management of the revenue cycle and patient financial responsibility. The company is projecting a full-year 2025 Adjusted EBITDA between $1.5 billion and $1.55 billion, which is the financial translation of delivering on these value promises efficiently.
Finance: draft the 2026 capital expenditure plan focusing on ASC expansion by Friday.
Community Health Systems, Inc. (CYH) - Canvas Business Model: Customer Relationships
Direct service delivery through employed and affiliated physicians.
Community Health Systems, Inc. affiliates operate across a broad footprint, supporting relationships with a large base of clinical providers. As of late 2025, the Company's subsidiaries own or lease 69 affiliated hospitals and operate more than 1,000 sites of care. These sites include physician practices, urgent care centers, and ambulatory surgery centers, which are key touchpoints for direct service delivery. The total volume of patient interaction is substantial; the 2025 Community Impact Report noted more than 14.7 million patient encounters across these locations. The clinical workforce supporting these relationships is significant, with more than 57,000 caregivers and colleagues working daily. Specifically regarding physician alignment, as of September 30, 2025, Community Health Systems, Inc. had approximately 160 more employee physicians and APPs (Advanced Practice Providers) in their clinics compared to the prior year.
Patient-centric care programs and satisfaction monitoring.
The relationship is actively managed through a focus on quality and experience metrics. One of the foundational strategic priorities for 2025 was emphasizing High-Quality Care and Patient Outcomes. The Company gathers direct feedback through a Patient Satisfaction Survey to ensure needs are met and services are improved. Leadership discussions in late 2025 confirmed an ongoing commitment to investments in quality, specifically mentioning the goal of improving both physician and patient experience.
Community engagement and local health system integration.
Community Health Systems, Inc. positions itself as a local healthcare leader, operating in 36 distinct markets across 14 states. This local integration is supported by significant financial commitment to the communities served. The 2025 Community Impact Report detailed substantial uncompensated care provided, totaling $1.2 billion in charity care, uninsured discounts, and other uncompensated care. Furthermore, the Company spent $360 million on capital investments to expand access, enhance services, and modernize facilities in 2025.
Here's a quick look at the scale of the 2025 community investment and operational footprint:
| Metric | Amount/Count |
| Total Patient Encounters (2025 Report) | More than 14.7 million |
| Charity Care & Uncompensated Care (2025 Report) | $1.2 billion |
| Capital Investments (2025 Report) | $360 million |
| Total Sites of Care | More than 1,000 |
| Affiliated Hospitals Owned/Leased | 69 |
Digital tools for patient monitoring and chronic condition management.
The relationship extends into the digital realm through ongoing innovation. Community Health Systems, Inc. continues to invest in technologies that advance patient care. These investments include emerging technologies like AI and the expansion of telehealth and virtual care capabilities, which are now part of everyday practice for earlier diagnoses and better treatment options.
- Focus on innovation including AI.
- Investment in telehealth and virtual care.
- Goal to relieve administrative burden for caregivers.
Community Health Systems, Inc. (CYH) - Canvas Business Model: Channels
You're looking at how Community Health Systems, Inc. gets its services to patients across its markets. This is all about the physical and virtual locations where care is delivered, and as of late 2025, the focus is clearly shifting toward outpatient access points, even while maintaining a core hospital base.
Community Health Systems, Inc. operates across 14 states in 36 distinct markets as of July 2025. The delivery system is a mix of large acute care anchors and a growing network of specialized, lower-cost sites of care.
The scale of the physical footprint is substantial, but the strategic direction shows a clear push into ambulatory settings. Here's a breakdown of the key channel components:
| Channel Component | Count/Metric | Data Source/Context |
| Affiliated Acute Care Hospitals (Owned or Leased) | 70 | As of July 23, 2025 |
| Hospital Beds | More than 10,000 | As of July 2025 |
| Total Sites of Care | More than 1,000 | As of July 2025 |
| Ambulatory Surgery Centers (ASCs) - Baseline | 47 | Total at the end of 2024 |
| ASCs Planned for 2025 Opening | Between 6 and 8 | Plan for 2025 |
| Freestanding Emergency Departments (EDs) - Annual Pace | Opening 3 to 4 per year | Annual pace of development |
The strategy involves balancing the necessary acute care services with these more flexible outpatient options. The company is actively investing capital into these access points because they are lower dollar investments that allow for greater expansion for the same capital outlay.
The distribution and growth of these outpatient channels are critical to the near-term strategy:
- Affiliated acute care hospitals.
- Over 40 Ambulatory Surgery Centers (ASCs).
- Freestanding emergency departments and urgent care centers.
- Physician practices and occupational medicine clinics.
Community Health Systems, Inc. is seeing growth in its ASC segment, with same-store ASC cases increasing 14% in the prior year. The company also completed the acquisition of 10 urgent care clinics in Tucson, Arizona, in late 2024 to bolster its primary and urgent care funnel.
The overall patient reach through these channels is significant, with the company reporting more than 14.7 million patient encounters across its sites of care in its 2025 Community Impact Report. This shows the sheer volume Community Health Systems, Inc. handles through its diverse network.
You can see the strategic shift in capital allocation; as CEO Kavin Hammons noted, more dollars in 2025 and moving into 2026 will focus on these access points like ASCs, urgent care, and freestanding EDs. Finance: draft the capital expenditure allocation breakdown for H2 2025 by next Tuesday.
Community Health Systems, Inc. (CYH) - Canvas Business Model: Customer Segments
You're looking at the core patient base for Community Health Systems, Inc. (CYH) as of late 2025. This company's model is built around serving specific geographic and demographic pockets across the United States. Honestly, the numbers tell you exactly where they focus their efforts.
Patients in rural and non-urban suburban communities.
Community Health Systems, Inc. maintains a significant presence in these areas, a focus dating back to its founding in 1985. As of mid-2025, the company's subsidiaries own or lease 70 affiliated hospitals with more than 10,000 beds across 14 states. The business model centers on acquiring and managing hospitals primarily in non-urban markets. The company operates more than 1,000 sites of care in total, which includes physician practices and urgent care centers supporting these communities.
Commercial insurance beneficiaries.
These patients represent a key source of revenue, with rate growth from commercial plans contributing to revenue per adjusted admission increases in early 2025. For the three months ended September 30, 2025, net operating revenues totaled $3.087 billion. The company was encouraged by some improvement in payer mix on both a sequential and year-over-year basis in Q3 2025.
Medicare and Medicaid patients (government programs).
Government programs make up a substantial portion of the patient base, but they bring specific financial pressures. For instance, in late 2023, Medicare (including FFS and Advantage) accounted for roughly 35.8% of net patient revenues, while Medicaid was about 14.8%. A noted trend is the shift from Medicare Fee-for-Service (FFS) into Medicare Advantage, which typically pressures revenue because less is collected on MA compared to traditional FFS. Furthermore, declining Medicaid rates were cited as a factor partially offsetting revenue gains in Q1 2025. The company did benefit from incremental state-directed payments from New Mexico and Tennessee when compared to the prior year in Q3 2025.
Uninsured and underinsured populations (charity care provided).
Community Health Systems, Inc. provides significant financial assistance to those unable to pay. In its 2025 Community Impact Report, the company highlighted that it provided $1.2 billion in charity care, uninsured discounts, and other uncompensated care. This demonstrates a commitment to serving the underinsured segment within its operating markets.
Here's a look at the most detailed payer mix breakdown available, which reflects net patient revenues for the third quarter ended September 30, 2023, to give you a concrete sense of the revenue mix:
| Payer Category | Net Patient Revenue (Q3 2023) | Percentage of Net Patient Revenue (Q3 2023) |
| Commercial | $1.5 billion | 47.9% |
| Medicare | $608 million | 19.7% |
| Medicare Advantage | $498 million | 16.1% |
| Medicaid | $456 million | 14.8% |
| Self-pay | $45 million | 1.5% |
You can see that commercial plans were the largest single segment, but government programs combined account for a very large piece of the pie. Finance: draft the 13-week cash flow view by Friday.
Community Health Systems, Inc. (CYH) - Canvas Business Model: Cost Structure
You're looking at the core expenses that drive Community Health Systems, Inc.'s operations as of late 2025. Honestly, for a hospital operator, the cost structure is dominated by people and the tools they use.
Labor is a massive component. For the second quarter of 2025, the average hourly wage rate saw an approximate 4% year-over-year increase, which was consistent with their expected growth range for the year. This increase, coupled with the growth in the number of employee positions, definitely puts pressure on margins. To be fair, contract labor expense was down year-over-year on a consolidated basis in Q2 2025.
Then there's the debt load. Community Health Systems, Inc. carries significant interest expense, which is a direct result of its leverage. As of September 2025, the reported long-term debt stood at approximately $10.6 billion. This figure reflects recent refinancing activities, such as the August 2025 offering of new notes to redeem older ones.
Medical specialist fees remain a persistent cost headwind. In the third quarter of 2025, these fees totaled $165 million, representing 5.4% of net revenue when excluding a specific legal settlement. Management expects continued upward pressure here, especially in radiology.
Here's a quick look at some of the key cost figures we have for the recent periods:
| Cost Category | Period/Context | Reported Amount/Metric |
| Labor Cost Increase (Avg Hourly Rate) | Q2 2025 Year-over-Year | 4% |
| Medical Specialist Fees | Q3 2025 | $165 million |
| Long-Term Debt | September 2025 | $10.6 billion |
| Supplies Expense as % of Net Revenue | Q3 2025 (Excluding settlement) | 15.0% (down 20 basis points year-over-year) |
| Total Operating Expenses | Q1 2025 | $2.8 billion |
You also have to factor in the ongoing need for capital investment. Community Health Systems, Inc. allocates funds for capital expenditures specifically targeted at facility modernization and technology upgrades. While a precise quarterly number for this category isn't always broken out in the same way as labor or fees, it's a necessary, non-negotiable outlay for maintaining competitive infrastructure.
Finally, supplies and pharmaceutical costs are a constant drain. For the nine months ended September 30, 2025, the company was focused on controlling these expenses, noting that supplies expense was down year-over-year in Q3 2025.
The key cost drivers you need to watch are:
- Labor Costs: Driven by wage inflation and staffing levels.
- Interest Expense: Tied directly to the $10.6 billion in outstanding debt.
- Medical Specialist Fees: A line item that hit $165 million in Q3 2025.
- Supplies & Pharma: Managed to keep the percentage of revenue low, at 15.0% in Q3 2025.
- Capital Expenditures: Necessary spending for facility and tech modernization.
Finance: draft 13-week cash view by Friday.
Community Health Systems, Inc. (CYH) - Canvas Business Model: Revenue Streams
The revenue streams for Community Health Systems, Inc. (CYH) are fundamentally tied to the delivery of acute care hospital services and related outpatient services across its network. Management has provided clear financial targets for the full fiscal year 2025, reflecting a strategy focused on operational efficiency and balance sheet improvement alongside top-line performance.
The company projects its consolidated Net Operating Revenues for the full 2025 fiscal year to be in the range of $12.4 billion and $12.6 billion. This projection was tightened following the third-quarter 2025 results. Furthermore, the guidance for Adjusted EBITDA for the full year 2025 has been tightened to a range of $1.50 billion to $1.55 billion. This focus on profitability is central to the current strategy. For context on the recent performance driving this guidance, here are the key financial targets:
| Metric | Full-Year 2025 Guidance/Figure |
| Projected Net Operating Revenues | $12.4 billion to $12.6 billion |
| Tightened Adjusted EBITDA Guidance | $1.50 billion to $1.55 billion |
| Q3 2025 Adjusted EBITDA | $376 million |
| Q3 2025 Adjusted EBITDA Margin | 12.2% |
The core of the revenue generation comes from patient service revenue. This is derived from treating patients across the spectrum of care, which is segmented by the source of payment. You see revenue flowing from both commercial payers and government programs, which include Medicare and Medicaid. For the first quarter of 2025, the payer mix breakdown of net revenue showed:
- Medicare and Medicare Managed Care: 46.5% of net revenue in Q1 2025.
- Medicaid: 19.1% of net revenue in Q1 2025.
- Self-pay: 0.6% of net revenue in Q1 2025.
The company also benefits significantly from non-patient revenue sources, including supplemental reimbursement programs. Specifically, revenue recognition under new state-directed payment (SDP) programs in New Mexico and Tennessee has been a driver of same-store net revenue growth. The potential EBITDA contribution from these new SDPs was previously estimated to be between $100 million and $125 million if approved. Also contributing to non-patient revenue are one-time items, such as a legal settlement recognized in Q3 2025 amounting to $28 million.
A third, non-operational, but important, cash-generating stream is the proceeds from strategic hospital and asset divestitures. Community Health Systems, Inc. has been actively selling assets to reduce debt. The company generated over $1 billion in divestiture proceeds so far in 2025 from sales including ShorePoint Health System, Lake Norman Regional Medical Center, and Merit Health Biloxi, with Cedar Park closing soon. Further bolstering liquidity, the company signed a deal in July 2025 to sell selected assets of its ambulatory outreach lab services to Labcorp for proceeds of approximately $195 million, expected to close later in the quarter.
Finance: draft 13-week cash view by Friday.
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