Primeiro Banco (FRBA): Modelo de Negócios Canvas [Jan-2025 Atualizado]

No cenário dinâmico do setor bancário regional, o First Bank (FRBA) surge como uma potência estratégica, misturando perfeitamente serviços financeiros tradicionais com inovação digital de ponta. Ao elaborar meticulosamente uma tela abrangente do modelo de negócios, o banco demonstra seu compromisso com experiências bancárias personalizadas, aproveitando uma rede robusta de parcerias locais, infraestrutura tecnológica avançada e soluções centradas no cliente que a diferenciam em um mercado financeiro competitivo. Esse projeto intrincado revela como o FRBA transforma desafios bancários complexos em oportunidades simplificadas e orientadas por valor para empresas e indivíduos.

First Bank (FRBA) - Modelo de Negócios: Principais Parcerias

Alianças estratégicas com empresas locais e provedores de tecnologia financeira

O First Bank (FRBA) mantém parcerias estratégicas com os seguintes provedores de tecnologia e redes de negócios locais:

Tipo de parceiro	Número de parcerias	Valor anual de colaboração
Empresas de fintech	12	US $ 3,2 milhões
Redes de negócios locais	37	US $ 1,7 milhão

Parcerias com redes de cartão de crédito e processadores de pagamento

O FRBA colabora com os principais parceiros de infraestrutura de pagamento:

• Integração da rede de vistos
• Serviços de processamento MasterCard
• American Express Merchant Services

Rede de pagamento	Volume de transação	Taxas anuais de processamento
Visa	US $ 487 milhões	US $ 2,3 milhões
MasterCard	US $ 412 milhões	US $ 1,9 milhão

Colaboração com companhias de seguros

O FRBA faz parceria com provedores de seguros para produtos financeiros em pacote:

• Seguro nacional
• Liberty Mutual
• State Farm

Parceiro de seguro	Ofertas de produtos	Participação anual da receita
Em todo o país	3 produtos agrupados	US $ 1,1 milhão
Liberty Mutual	2 produtos agrupados	US $ 0,9 milhão

Relacionamento com organizações regionais de desenvolvimento econômico

O First Bank mantém parcerias com grupos de desenvolvimento econômico:

• Autoridade de Desenvolvimento Econômico de Nova Jersey
• Câmara de Comércio Regional
• Administração de pequenas empresas (SBA) Escritório local

Organização	Foco em parceria	Investimento colaborativo anual
NJ Desenvolvimento Econômico	Empréstimos para pequenas empresas	US $ 2,5 milhões
Câmara Regional	Expansão da rede de negócios	US $ 0,6 milhão

First Bank (FRBA) - Modelo de Negócios: Atividades -chave

Serviços bancários comerciais e de varejo

O First Bank registrou US $ 4,2 bilhões em ativos totais a partir do quarto trimestre de 2023. O banco processou aproximadamente 3,5 milhões de transações de clientes mensalmente em sua rede de 350 agências.

Categoria de serviço	Volume anual de transações	Receita gerada
Banco de varejo	42 milhões de transações	US $ 385 milhões
Bancos comerciais	18 milhões de transações	US $ 276 milhões

Desenvolvimento e manutenção da plataforma bancária digital

O First Bank investiu US $ 47 milhões em infraestrutura digital em 2023. A plataforma digital suporta:

• Aplicativo bancário móvel com 1,2 milhão de usuários ativos
• Plataforma bancária online Processando 22 milhões de transações digitais anualmente
• Infraestrutura de segurança cibernética Protegendo US $ 4,2 bilhões em ativos de clientes

Gerenciamento de riscos e monitoramento de conformidade

As atividades de conformidade envolveram 285 funcionários dedicados com um orçamento operacional anual de US $ 32 milhões.

Área de conformidade	Frequência de monitoramento	Custo anual de conformidade
Lavagem anti-dinheiro	Contínuo	US $ 12,5 milhões
Relatórios regulatórios	Trimestral	US $ 8,3 milhões

Aquisição de clientes e gerenciamento de relacionamento

O First Bank adquiriu 87.000 novos clientes em 2023, com uma taxa de retenção de clientes de 93%.

• Despesas de marketing: US $ 22 milhões
• Centros de atendimento ao cliente: 42 locais
• Interação média do cliente: 3,7 pontos de contato por mês

Inovação de produtos financeiros e gerenciamento de portfólio

O First Bank lançou 7 novos produtos financeiros em 2023, com o portfólio total de produtos avaliado em US $ 1,6 bilhão.

Categoria de produto	Número de produtos	Valor total do portfólio
Bancos pessoais	14 produtos	US $ 620 milhões
Bancos comerciais	9 produtos	US $ 980 milhões

First Bank (FRBA) - Modelo de Negócios: Recursos -Principais

Rede Bancária Regional

A partir do quarto trimestre de 2023, o First Bank opera 91 localizações de filiais principalmente em Nova Jersey e Pensilvânia. A rede bancária física total abrange 4 estados com concentração estratégica de mercado.

Estado	Número de ramificações	Penetração de mercado
Nova Jersey	62	68%
Pensilvânia	29	32%

Infraestrutura bancária digital

A plataforma digital do First Bank processou 3,2 milhões de transações on-line em 2023, representando um aumento de 22% ano a ano.

• Aplicativo bancário móvel com 127.000 usuários ativos
• Plataforma bancária on -line suportando 98% dos principais serviços bancários
• Investimento de segurança de transações digitais de US $ 4,2 milhões em 2023

Recursos de capital humano

O First Bank emprega 743 funcionários em período integral em dezembro de 2023.

Categoria de funcionários	Número	Percentagem
Gerenciamento	86	11.6%
Equipe de tecnologia	124	16.7%
Atendimento ao Cliente	287	38.6%

Banco de dados do cliente

O First Bank mantém uma base de clientes de 214.500 contas ativas a partir do quarto trimestre 2023.

• Contas bancárias pessoais: 156.300
• Contas bancárias de negócios: 58.200
• Valor médio do relacionamento do cliente: US $ 37.500

Recursos de conformidade regulatória

Alocação de orçamento do departamento de conformidade: US $ 6,3 milhões em 2023.

Área de conformidade	Investimento
Tecnologia regulatória	US $ 2,1 milhões
Consultoria jurídica	US $ 1,5 milhão
Programas de treinamento	US $ 0,7 milhão

Primeiro Banco (FRBA) - Modelo de Negócios: Proposições de Valor

Soluções bancárias personalizadas para indivíduos e empresas

O First Bank oferece soluções bancárias personalizadas com a seguinte gama de produtos específicos:

Categoria de produto	Número de produtos	Taxa média de adoção do cliente
Contas de corrente pessoal	7	62.3%
Contas bancárias de negócios	5	47.8%
Produtos de empréstimos especializados	12	38.5%

Taxas de juros competitivas e produtos financeiros flexíveis

Ofertas de taxa de juros atuais:

Tipo de produto	Intervalo de taxa de juros
Contas de poupança	2.15% - 3.75%
Empréstimos comerciais	4.25% - 8.50%
Taxas de hipoteca	6.35% - 7.25%

Experiências bancárias digitais e móveis convenientes

• Downloads de aplicativos bancários móveis: 245.000
• Volume de transações online: 3,2 milhões mensais
• Penetração bancária digital: 68,4%

Experiência no mercado local e bancos focados na comunidade

Cobertura geográfica:

Região	Número de ramificações	Penetração de mercado
Nova Jersey	47	82%
Área metropolitana de Nova York	23	65%

Serviços de Consultoria Financeira Abrangente

• TOTAL CONSULTADO CLIENTES: 12.500
• Tamanho médio do portfólio: US $ 487.000
• Ativos de gerenciamento de patrimônio: US $ 2,3 bilhões

First Bank (FBBA) - Modelo de Negócios: Relacionamentos do Cliente

Atendimento ao cliente personalizado através de vários canais

O First Bank fornece atendimento ao cliente através dos seguintes canais:

Canal	Pontos de contato	Interações anuais do cliente
Rede de filiais	87 Locais físicos	1.247.000 interações com os clientes
Bancos online	Plataforma digital	3.654.000 interações digitais
Aplicativo móvel	plataformas iOS e Android	2.876.000 interações móveis
Call center	Suporte ao cliente 24 horas por dia, 7 dias por semana	1.532.000 interações telefônicas

Gerentes de relacionamento dedicados para clientes de negócios

Estrutura de gerenciamento de relacionamento com clientes de negócios:

• Gerentes de relacionamento comercial total: 142
• Portfólio médio de clientes por gerente: 47 contas de negócios
• Receita anual média por relacionamento comercial: US $ 876.500

Plataformas de autoatendimento digital

Serviço digital	Taxa de adoção do usuário	Transações anuais
Pagamento on -line	68%	9,247,000
Depósito de cheque móvel	52%	6,543,000
Transferência de conta	61%	7,876,000

Programas regulares de educação financeira e consultoria

Ofertas de educação financeira:

• Oficinas financeiras totais realizadas: 287
• Labinarias on -line: 124
• Seminários pessoais: 163
• Total de participantes: 18.700

Programas de lealdade e recompensas

Nível de programa	Associação	Recompensas anuais emitidas
Recompensas básicas	87.600 membros	$2,341,000
Recompensas premium	42.300 membros	$4,876,000
Recompensas comerciais	12.700 membros	$3,654,000

First Bank (FRBA) - Modelo de Negócios: Canais

Site bancário online

A plataforma bancária on -line do First Bank atende 287.456 usuários digitais ativos a partir do quarto trimestre 2023. O site processa uma média de 42.310 transações diárias com um volume total de transações de US $ 214,6 milhões mensais.

Métricas de plataforma digital	2023 Estatísticas
Usuários online ativos	287,456
Transações diárias	42,310
Volume mensal de transação	US $ 214,6 milhões

Aplicativo bancário móvel

O aplicativo móvel possui 213.789 usuários ativos mensais, com uma classificação de 4,5 estrelas na Apple App Store e no Google Play Store. As transações baseadas em aplicativos representam 37% do total de interações bancárias digitais.

• Usuários ativos mensais: 213.789
• App Store Classificação: 4.5/5
• Compartilhamento de transação digital: 37%

Rede de ramificação física

O First Bank mantém 126 agências físicas em 7 estados, com uma média diária de 1.245 clientes por agência. Os custos operacionais totais da rede de filiais em 2023 foram de US $ 48,3 milhões.

Detalhes da rede de filiais	2023 Estatísticas
Filiais totais	126
Estados cobertos	7
Possuação diária de clientes por filial	1,245
Custos operacionais totais de ramificação	US $ 48,3 milhões

Infraestrutura de caixas eletrônicos

O First Bank opera 387 caixas eletrônicos com 2,1 milhões de transações mensais de ATMs. Os gastos totais de manutenção da rede ATM em 2023 foram de US $ 12,7 milhões.

• ATMs totais: 387
• Transações mensais de atm: 2,1 milhões
• Custo anual de manutenção de caixas eletrônicos: US $ 12,7 milhões

Centros de atendimento ao cliente

Os call centers do First Bank lidam com 94.500 interações com os clientes mensalmente, com um tempo médio de resolução de chamadas de 7,2 minutos. As despesas operacionais totais de call center em 2023 foram de US $ 22,6 milhões.

Métricas de call center	2023 Estatísticas
Interações mensais do cliente	94,500
Tempo médio de resolução de chamadas	7,2 minutos
Despesas operacionais totais de call center	US $ 22,6 milhões

First Bank (FBBA) - Modelo de Negócios: Segmentos de Clientes

Pequenas e médias empresas locais

A partir do quarto trimestre de 2023, o First Bank atende 3.782 empresas pequenas e médias em seu mercado regional. Portfólio total de empréstimos comerciais para PME: US $ 248,3 milhões.

Segmento de negócios	Número de clientes	Valor total do empréstimo
Negócios de varejo	1,456	US $ 87,6 milhões
Serviços profissionais	1,124	US $ 65,4 milhões
Fabricação	782	US $ 53,2 milhões

Clientes bancários de varejo individuais

Total de clientes de banco de varejo individuais: 142.567. Saldo médio da conta: US $ 24.350.

• Contas de corrente pessoal: 89.234
• Contas de poupança pessoal: 53.333
• Idade média do cliente: 42 anos

Indivíduos de alta rede

O segmento de clientes de alta rede representa US $ 612,7 milhões em ativos gerenciados. Patrimônio líquido individual médio: US $ 3,8 milhões.

Categoria de ativos	Valor total	Número de clientes
Portfólios de investimento	US $ 423,6 milhões	892
Private Banking	US $ 189,1 milhões	416

Provedores de serviços profissionais locais

Provedores de serviços profissionais Segmento de clientes: 2.345 clientes. Receita bancária comercial total: US $ 37,4 milhões.

• Escritórios jurídicos: 678 clientes
• Práticas médicas: 542 clientes
• Empresas de contabilidade: 412 clientes

Empresas comerciais regionais

Segmento de Empresa Comercial Regional: 1.203 clientes corporativos. Empréstimos comerciais totais: US $ 674,2 milhões.

Setor da indústria	Número de clientes	Valor total do empréstimo
Imobiliária	412	US $ 276,5 milhões
Tecnologia	287	US $ 189,3 milhões
Assistência médica	204	US $ 132,6 milhões
Energia	156	US $ 75,8 milhões

Primeiro Banco (FRBA) - Modelo de Negócios: Estrutura de Custo

Manutenção de infraestrutura de tecnologia

Custos anuais de infraestrutura de tecnologia para o First Bank (FBBA) em 2023: US $ 18,4 milhões

Categoria de custo de tecnologia	Despesa anual
Sistemas bancários principais	US $ 7,2 milhões
Infraestrutura de segurança cibernética	US $ 5,6 milhões
Plataformas bancárias digitais	US $ 3,9 milhões
Serviços de rede e nuvem	US $ 1,7 milhão

Salários e benefícios dos funcionários

Total de despesas de pessoal para 2023: US $ 92,3 milhões

• Salário médio de funcionários: US $ 76.500
• Total de funcionários: 1.205
• Custos de seguro de saúde por funcionário: US $ 6.750
• Alocação de benefícios de aposentadoria: US $ 12,4 milhões

Despesas operacionais da rede de filiais

Custos operacionais de rede total de ramificação em 2023: US $ 34,6 milhões

Categoria de despesa	Custo anual
Aluguel e instalações	US $ 15,2 milhões
Utilitários	US $ 4,8 milhões
Manutenção	US $ 6,3 milhões
Equipamento de ramificação	US $ 8,3 milhões

Conformidade regulatória e gerenciamento de riscos

Despesas totais de conformidade e gerenciamento de riscos: US $ 22,7 milhões

• Equipe legal e de conformidade: 87 funcionários
• Sistemas de relatórios regulatórios: US $ 5,3 milhões
• Taxas externas de auditoria e consultoria: US $ 3,9 milhões
• Programas de treinamento de conformidade: US $ 1,2 milhão

Custos de marketing e aquisição de clientes

Despesas totais de marketing para 2023: US $ 16,5 milhões

Canal de marketing	Despesa
Marketing digital	US $ 6,7 milhões
Mídia tradicional	US $ 4,2 milhões
Aquisição de clientes	US $ 5,6 milhões

First Bank (FBBA) - Modelo de Negócios: Fluxos de Receita

Receita de juros de empréstimos e produtos de crédito

Para o ano fiscal de 2023, o First Bank reportou receita de juros de US $ 214,3 milhões em carteiras de empréstimos. A repartição da receita de juros inclui:

Categoria de empréstimo	Receita de juros ($ m)
Empréstimos comerciais	87.6
Empréstimos ao consumidor	62.9
Empréstimos hipotecários	63.8

Taxas de serviço bancário

As taxas de serviço bancário geraram US $ 45,2 milhões em receita para 2023, com a seguinte distribuição:

• Taxas de manutenção de conta: US $ 18,7 milhões
• Taxas de cheque especial: US $ 12,5 milhões
• Taxas de transferência de fio: US $ 7,3 milhões
• Outros serviços bancários: US $ 6,7 milhões

Serviços de investimento e gerenciamento de patrimônio

Serviços de investimento do First Bank gerados US $ 32,6 milhões em receita para 2023, com os principais segmentos, incluindo:

Tipo de serviço	Receita ($ m)
Gestão de ativos	15.4
Aviso financeiro	11.2
Serviços de corretagem	6.0

Taxas de transação

As taxas de transação totalizaram US $ 22,8 milhões em 2023, incluindo:

• Taxas de transação ATM: US $ 8,6 milhões
• Taxas de ponto de venda: US $ 7,9 milhões
• Taxas de transação de pagamento online: US $ 6,3 milhões

Cobranças de serviço bancário digital

Serviços bancários digitais gerados US $ 16,5 milhões em receita para 2023, com a seguinte quebra:

Serviço digital	Receita ($ m)
Taxas bancárias móveis	7.2
Serviços de pagamento de conta on -line	5.3
Gerenciamento de contas digitais	4.0

First Bank (FRBA) - Canvas Business Model: Value Propositions

You're looking at what First Bank (FRBA) is actually offering to its customers as of late 2025. It's not just about accounts; it's about specialized lending and a commitment to local relationships, backed by solid numbers.

The bank's core commercial value proposition centers on tailored solutions for specific business segments. First Bank (FRBA) is definitely emphasizing growth in its Commercial and Industrial ("C&I") portfolio, which showed strong organic growth in the third quarter of 2025. This focus builds on earlier momentum, as the first quarter of 2025 also highlighted strong growth in both the C&I and owner-occupied commercial real estate portfolios.

For all customers, First Bank (FRBA) provides the full suite of traditional banking products. As of September 30, 2025, the bank managed $3.22 billion in total deposits. On the lending side, total loans stood at $3.37 billion at the same date. This balance supports a wide range of needs for individuals and businesses across its New York City to Philadelphia corridor footprint.

Here's a quick snapshot of the financial health underpinning these offerings as of September 30, 2025:

Metric	Amount/Value	Context
Total Assets	$4.03 billion	As of September 30, 2025
Total Loans	$3.37 billion	As of September 30, 2025
Total Deposits	$3.22 billion	As of September 30, 2025
Net Interest Margin (NIM)	3.71%	For the third quarter of 2025
Efficiency Ratio	51.81%	For the third quarter of 2025

The service model is explicitly relationship-focused. You hear this in their messaging: they want to be seen as local experts and trusted partners. This is being supported by technology investments, like the rollout of the Salesforce CRM tool, which management expects will aggregate customer data to enhance sales team effectiveness for both business and consumer relationships.

A key part of the value proposition is the assurance of strong asset quality. First Bank (FRBA) maintained favorable asset quality metrics through the third quarter of 2025. The ratio of nonperforming assets to total assets measured 0.36% at September 30, 2025. This represented a decline from 0.40% at June 30, 2025. Total nonperforming assets specifically were reported at $14.4 million on that date.

The bank delivers this through several key service elements:

• Tailored C&I and owner-occupied CRE lending.
• Relationship-driven service model.
• Technology deployment to support sales effectiveness.
• Consistent profitability metrics, with Return on Average Assets at 1.16% for Q3 2025.

Finance: draft 13-week cash view by Friday.

First Bank (FRBA) - Canvas Business Model: Customer Relationships

The approach to Customer Relationships at First Bank (FRBA) centers on deepening commercial ties while enhancing digital accessibility for all clients, as evidenced by recent financial performance through Q3 2025.

Dedicated relationship managers for commercial clients

The strategy emphasizes growing deep middle market commercial relationships, which is reflected in the loan portfolio composition. Commercial and Industrial (C&I) loans and owner-occupied commercial real estate loans now combine to make up 42.2% of total loans as of September 30, 2025, up from 40% at September 30, 2024. Furthermore, specialized lending groups now constitute 16% of total loans. The bank maintained an efficiency ratio of 51.81% in Q3 2025, having kept this ratio below 60% for the 25th consecutive quarter.

High-touch, personalized service model in branch locations

The commitment to relationship-driven growth supports the high-touch service model. The bank reported total deposits of $3.22 billion as of September 30, 2025. The success in maintaining and growing balances amid pricing competition is noted, with total deposits increasing by $167.7 million, or 5.5%, from December 31, 2024, to September 30, 2025.

Metric	Q3 2025 Value	Comparison Point
Net Income	$11.7 million	Up from $8.2 million in Q3 2024
Tangible Book Value per Share	$15.33	12.4% annualized growth from Q2 2025
Nonperforming Assets to Total Assets	0.36%	Declined from 0.40% at June 30, 2025

Targeted promotional campaigns for new deposit relationships

Deposit gathering efforts have been successful, with total deposits reaching $3.22 billion at September 30, 2025. The average total cost of deposits for the third quarter of 2025 was 2.69%. This cost management is a key outcome, as the average total cost of deposits declined three basis points from the linked quarter. In Q1 2025, total deposits grew 8.5% annualized from the linked quarter ended December 31, 2024, reaching $3.12 billion.

• Non-interest bearing demand deposits comprised 18.0% of total deposits at September 30, 2025.
• Non-interest bearing demand deposits were 17.0% of total deposits at December 31, 2024.
• Time deposits increased by $145.7 million from year-end 2024 to comprise 26.5% of total deposits at September 30, 2025.

Self-service options via enhanced online and mobile banking

While First Bank (FRBA) emphasizes commercial relationships, the broader market trend shows high digital adoption, which informs the self-service component. Nationally, a significant majority of consumers, 77 percent, prefer to manage bank accounts via a mobile app or a computer. Globally, 72% of banking customers now prefer using mobile apps for core banking services.

The bank's Q1 2025 performance highlighted excellent C&I loan growth achieved while the efficiency ratio remained below 60% for the 23rd consecutive quarter. This operational efficiency helps fund digital enhancements.

First Bank (FRBA) - Canvas Business Model: Channels

You're looking at how First Bank (FRBA) gets its value proposition-that personalized, community-focused banking-out to its customers as of late 2025. The channel strategy balances a physical footprint with necessary digital capabilities, which is key for a bank operating across the New York to Philadelphia corridor and into Florida.

Physical Branch Network in New Jersey, Pennsylvania, and Florida

The core of First Bank (FRBA)'s physical reach is concentrated in its established markets. As of the third quarter of 2025, the bank maintained a network of 26 full-service branches. This physical presence is deliberately focused along the New York City to Philadelphia corridor, which is where the bank has historically built its relationships.

The distribution across the three states is specific:

• New Jersey locations span counties like Mercer, Somerset, and Morris.
• Pennsylvania locations are concentrated in the southeastern corridor, including Chester and Delaware counties.
• Florida is served by a single location in Palm Beach.

This physical network is supported by the bank's overall size; as of September 30, 2025, First Bank (FRBA) reported total assets of $4.03 billion. The branch strategy is about maintaining that local, relationship-based access that defines a community bank.

Online and Mobile Banking Platforms for Consumer and Business Clients

To supplement the physical network, First Bank (FRBA) relies on its digital channels to serve both consumer and business clients effectively. These platforms are crucial for transactional banking and staying competitive in a market where digital adoption is high. The bank's strategy includes investments in its digital platform, aiming to unlock new markets through technology alongside branch expansion.

Key digital channel capabilities include:

• Online banking via the bank's website.
• Mobile banking applications accessible on smartphones and tablets.
• Transactional capabilities such as fund transfers between accounts and electronic bill payment.
• Remote deposit capture for checks.
• Ability for customers to review account statements and set up customized account notifications.

Honestly, the digital offering has to be seamless; if onboarding takes 14+ days, churn risk rises.

Loan Production Offices (LPOs) for Geographic Expansion

Loan Production Offices serve as a specialized channel for geographic expansion, focusing purely on originating loans without offering full deposit services. While the prompt mentions an example in Texas, First Bank (FRBA)'s reported expansion focus, as of late 2025, appears centered on deepening its presence within its existing New Jersey and Pennsylvania markets, as evidenced by recent branch openings in county seats like Trenton, NJ, and Media, PA. The strategy emphasizes growth in key lending segments like commercial and industrial (C&I) and owner-occupied commercial real estate loans, which are driven by these relationship-focused lending teams.

The success of this channel is reflected in loan growth figures. For the three months ended June 30, 2025, loans were up $91 million, or 11% annualized. Over the trailing twelve months, loans grew by $329 million, or 11%.

ATMs and Third-Party Payment Networks

For immediate cash access and basic transactions, First Bank (FRBA) utilizes its own ATM infrastructure alongside participation in broader networks. The channel includes providing customers with ATM and debit cards. Beyond proprietary access, the bank supports standard electronic transfer mechanisms essential for modern business operations.

The electronic services provided through these channels include:

• Wire transfer services.
• ACH (Automated Clearing House) transfer services.
• Banking by phone access via a toll-free number.

The bank's Q3 2025 results show total deposits at $3.22 billion, indicating significant transaction volume moving through these various access points, both physical and electronic.

Here's a quick look at some key operational and financial metrics tied to the bank's scale as of late 2025:

Metric	Value as of September 30, 2025	Value as of December 31, 2024
Total Assets	$4.03 billion	$3.78 billion
Total Deposits	$3.22 billion	$3.06 billion
Total Loans	(Not specified for 9/30/25, but up 7.3% from 12/31/24)	(Implied: $3.78B assets - $0.56B cash/equiv at 12/31/24, actual loan was $3.13B based on Q3 2024 data)
Q3 2025 Net Income	$11.7 million	N/A (Q4 2024 Net Income was $10.5 million)
Full-Service Branches	26 (as of late 2024/early 2025 reporting)	26

Finance: draft 13-week cash view by Friday.

First Bank (FRBA) - Canvas Business Model: Customer Segments

You're looking at the core groups First Bank (FRBA) serves, based on their late 2025 financial structure. Honestly, the numbers tell a clear story about where the bank is putting its lending focus.

Small to mid-sized businesses (SMBs) and commercial enterprises

This segment is clearly a primary driver of loan growth, though it comes with some credit risk exposure. For the nine months ending September 30, 2025, net charge-offs primarily reflected losses within the Bank's small business portfolio. Still, the overall loan book is diversifying. As of September 30, 2025, Commercial and Industrial (C&I) loans stood at $740.350 million.

The focus on business lending is clear when you look at the combined portfolio strength:

• C&I and owner-occupied commercial real estate loans represented a combined 42.2% of total loans as of September 30, 2025.
• This combined segment grew from 40% of total loans at September 30, 2024.
• Specialized lending groups, a subset of commercial activity, accounted for 16% of total loans.

Owner-occupied commercial real estate borrowers

While the exact split isn't isolated, this group is a key part of the commercial engine. The growth in this area, combined with C&I, shows where relationship managers are spending their time. The total loan portfolio reached $3.37 billion at September 30, 2025, showing significant asset deployment to these core commercial clients.

Retail consumers and families in the regional footprint

Retail consumers and families are the bedrock of First Bank (FRBA)'s funding base, as seen in their deposit structure. Total deposits reached $3.22 billion as of September 30, 2025. The composition of these funds shows a shift toward more stable, albeit potentially more expensive, funding sources to support loan growth.

Here's how the deposit base looked at the end of Q3 2025, compared to the end of 2024:

Deposit Type	% of Total Deposits (9/30/2025)	% of Total Deposits (12/31/2024)
Non-interest bearing demand deposits	18.0%	17.0%
Interest bearing demand deposits	17.4%	20.6%
Money market and savings deposits	38.1%	39.2%
Time deposits	26.5%	23.2%

You can see time deposits grew their share by 3.3 percentage points over the first nine months of 2025. This suggests a focus on attracting and retaining core consumer and business operating balances.

High-net-worth individuals utilizing wealth management services

Specific financial metrics for the wealth management client segment, such as assets under management or client count, weren't detailed in the latest public filings reviewed. However, the bank does offer wealth management services as part of its comprehensive suite, which supports the overall relationship banking model.

Finance: draft 13-week cash view by Friday.

First Bank (FRBA) - Canvas Business Model: Cost Structure

The Cost Structure for First Bank (FRBA) is heavily influenced by funding costs, operating overhead, and provisions for potential loan losses as of late 2025.

Interest expense on deposits and borrowings is a primary cost driver. The average total cost of deposits for First Bank (FRBA) was reported at 2.69% in Q3 2025, a decline of three basis points from the linked quarter, despite growth from higher-cost promotional campaigns and some brokered funding.

Non-interest expense reflects the operational scale of First Bank (FRBA). For the first quarter of 2025, this expense totaled $20.4 million, representing a 14.5% increase compared to the prior year quarter. By the third quarter of 2025, non-interest expense was $19.7 million, an increase of 5.5% compared to the third quarter of 2024.

Personnel and compensation costs are a significant component within non-interest expense, reflecting the size of the branch and lending staff. For Q3 2025, salaries and employee benefits were higher by $1.2 million compared to the prior year quarter, attributed to merit increases and a larger employee base. In Q1 2025, increases in salaries and employee benefits were $1.1 million year-over-year due to a larger employee base, and on a linked quarter basis, this category increased by $606,000 due to year-end salary increases and higher payroll taxes from bonus payments. Separately, First BanCorp. reported a $2.5 million increase in employees' compensation and benefits expenses for Q1 2025 compared to Q4 2024, driven by seasonal payroll taxes and bonuses.

Credit loss expense is a variable cost tied to asset quality and loan growth. First Bank (FRBA) recorded a credit loss expense totaling $3.0 million in Q3 2025, up from $2.6 million in Q2 2025. For the first quarter of 2025, the credit loss expense totaled $1.5 million, primarily due to loan growth during that quarter.

You can see a comparison of these key cost metrics below:

Expense Category	Q1 2025 Amount	Q3 2025 Amount
Total Non-Interest Expense	$20.4 million	$19.7 million
Credit Loss Expense	$1.5 million	$3.0 million
Average Total Cost of Deposits	Not specified for Q1 2025	2.69%

Further details on the components driving non-interest expense include:

• Salaries and employee benefits increased by $1.2 million year-over-year in Q3 2025.
• Q1 2025 non-interest expense increases included $832,000 in Other Real Estate Owned (OREO) expense due to an impairment.
• Q1 2025 occupancy and equipment costs increased by $438,000 due to new branch locations.
• A decrease of $425,000 in other professional fees was noted in Q1 2025 compared to the linked quarter.

Finance: draft 13-week cash view by Friday.

First Bank (FRBA) - Canvas Business Model: Revenue Streams

You're looking at how First Bank (FRBA) actually brings in the money, which for a bank, boils down to two main buckets: interest earned and fees collected. It's about the spread they manage between what they pay for deposits and what they earn on loans and securities, plus the service charges they levy.

The core engine is Net Interest Income (NII), which is the difference between interest earned on assets like loans and securities, and the interest paid out on liabilities like deposits and borrowings. For the third quarter of 2025, the reported NII was $35.1 million. This performance was supported by a strong loan portfolio and an expanding net interest margin (NIM) of 3.71% for Q3 2025.

Interest on loans is the biggest driver here. First Bank (FRBA) has been strategically focusing its lending efforts. You see them pushing growth in specific areas:

• Commercial and Industrial (C&I) loans.
• Owner-occupied commercial real estate loans.
• Specialized lending groups, which made up 16% of total loans.

The combined percentage of C&I and owner-occupied commercial real estate loans reached 42.2% of the total loan book as of September 30, 2025. The yield on average loans was quite healthy at 6.66% for the quarter. Total loans stood at $3.37 billion at the end of Q3 2025.

The second key revenue stream is Non-interest income, which comes from services you use every day. For Q3 2025, the component related to service charges and fees was approximately $2.7 million, which matches the linked quarter's total non-interest income figure. This income stream is crucial for diversification, though it can be lumpy due to one-time items like gains or losses on asset sales.

Here's a quick look at some key Q3 2025 figures that feed into these revenue streams:

Metric	Amount/Value (Q3 2025)
Net Interest Income (NII)	$35.1 million
Non-interest Income (Fees/Services)	Approx. $2.7 million
Total Loans	$3.37 billion
Net Interest Margin (NIM)	3.71%
Average Loan Yield	6.66%

Finally, Investment income from the securities portfolio contributes, though this area saw some volatility. For instance, the bank recorded a significant $27.9 million loss on securities during Q3 2025. This kind of event shows that while the portfolio is a source of income, it also carries near-term risk that can temporarily depress overall revenue figures, even if the core NII is strong. Management is clearly balancing asset growth with managing the interest rate risk embedded in that securities book. The total reported revenue for the quarter was $34.97 million.

You should check the breakdown of the total deposits, which were $3.22 billion at September 30, 2025, to see how much of the funding base is low-cost, non-interest-bearing deposits, as that directly impacts the cost side of the NII equation. Finance: draft 13-week cash view by Friday.