Mission Statement, Vision, & Core Values of DXC Technology Company (DXC)

Mission Statement, Vision, & Core Values of DXC Technology Company (DXC)

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A company's mission and values are not just wall art; they are the engine driving financial performance, and for DXC Technology Company, that engine is finally showing real torque. In fiscal year 2025, DXC reported full-year revenue of approximately $12.9 billion, but the more telling figure is the net income surge of 328% to $389.0 million as the firm executed on its strategy. This turnaround is backed by a full-year book-to-bill ratio of 1.03x, indicating that new business is defintely outpacing sales, so how exactly do their core principles-Deliver, Collaborate, Community, Care, and Do the right thing-map to that kind of operational discipline and future growth?

DXC Technology Company (DXC) Overview

You're looking for a clear, no-nonsense assessment of DXC Technology Company, and that's what I'll give you. The short answer is DXC is a global IT services behemoth, born from a massive merger, that is currently trading revenue declines for significant profitability gains. We're seeing a classic turnaround play focused on operational efficiency.

DXC Technology was officially founded on April 3, 2017, created by merging two major entities: the Enterprise Services segment of Hewlett Packard Enterprise (HPE) and Computer Sciences Corporation (CSC). This wasn't a startup; it was instantly one of the world's largest independent, end-to-end IT services companies, headquartered in Ashburn, Virginia. That's a huge legacy to manage, and it explains a lot of their recent restructuring focus.

Their core business is helping large enterprises modernize their mission-critical IT systems. Think of it as a two-pronged approach: Global Business Services (GBS), which covers digital transformation, consulting, and application services, and Global Infrastructure Services (GIS), which handles cloud, security, and traditional IT outsourcing. As of the end of Fiscal Year 2025, the company reported total annual revenue of $12.87 billion.

Latest Financial Performance: Trading Top-Line for Bottom-Line

Honest look at the numbers: DXC's full-year Fiscal Year 2025 revenue was $12.87 billion, a decline of 5.8% from the prior year. That top-line drop is a headwind, but what the company gained in profitability is defintely the story here. They are cutting costs and improving execution, and the results are dramatic.

The real highlight is the bottom line. Net income for Fiscal Year 2025 soared to $389.0 million, an astonishing increase of 328% over the previous fiscal year. Diluted earnings per share (EPS) followed suit, hitting $2.10, up 356.5% year-over-year. Here's the quick math: less revenue, but much better profit margins. The Global Business Services (GBS) segment was the primary revenue driver, contributing $6.65 billion to the full-year revenue.

Looking at the most recent market insights from Q2 Fiscal Year 2026, the segment performance is mixed, which is typical for a company in transformation:

  • Insurance Segment: Organic revenue grew 3.6% year-over-year.
  • Insurance Segment Bookings: Increased by an impressive 25%.
  • Global Infrastructure Services (GIS): Revenue, the largest segment at $1.59 billion in the quarter, saw a 6.3% organic revenue decline.

The company is getting its house in order. That's the takeaway.

A Leader in Enterprise IT Services

DXC Technology is not just another IT vendor; it is one of the largest providers of IT services in the world, serving thousands of global enterprise and public sector clients across more than 70 countries. This scale and reach cement its position as a major global IT services provider. They hold a critical, often entrenched, position in managing the complex, legacy systems that underpin major industries like banking, healthcare, and manufacturing.

Their sheer size, coupled with the recent aggressive focus on operational excellence and profitability, makes them a significant player in the ongoing digital transformation (DX) market. They've got the scale, the client list, and now the improved financial discipline. To understand the full implications of their recent shift in financial health and what it means for their long-term strategy, you need to dig deeper. Find out more about the stability and risks in their balance sheet here: Breaking Down DXC Technology Company (DXC) Financial Health: Key Insights for Investors

DXC Technology Company (DXC) Mission Statement

You're looking for the bedrock of DXC Technology Company's strategy-the mission statement. It's what guides their long-term capital allocation and operational focus, especially as they navigate the choppy waters of digital transformation. The direct takeaway is that DXC's mission is a multi-stakeholder pledge, explicitly linking technology's power to building better futures for everyone involved, from the client to the community.

This statement is their compass, particularly crucial given their full-year fiscal 2025 revenue of approximately $12.9 billion, which was down 4.6% organically year-over-year. A clear mission helps a company with this kind of scale and transformation maintain focus. It's a defintely necessary anchor in a shifting market.

DXC Technology Company's mission statement is: 'Be an IT services company using the power of technology to build better futures for our customers, colleagues, environment and communities, helping our customers deliver business impact, and be the employer of choice.' This isn't just corporate boilerplate; it breaks down into three actionable pillars that drive their strategic decisions.

Pillar 1: Using Technology to Build Better Futures for All Stakeholders

The first core component broadens the scope of impact beyond just the immediate client transaction, which is a key trend in modern enterprise. It's a commitment to corporate social responsibility (CSR) and environmental, social, and governance (ESG) factors, showing a long-term, sustainable view of the business. This means their technology solutions must not only be efficient but also responsible.

For example, this pillar drives their environmental sustainability targets, which are based on a three-year program and align with the United Nations Sustainable Development Goals. It's not just about selling a service; it's about the downstream effect. They work with 450+ banks globally, managing 250 million customer deposit accounts and processing 275 million card transactions daily. That scale of operation means their technology choices have a massive societal footprint.

  • Embed responsibility into every tech solution.
  • Align operations with global sustainability goals.
  • Ensure scale creates positive community impact.

Here's the quick math: a company managing systems for eight of the world's 10 largest automakers, with more than 50 million vehicles relying on DXC, must prioritize security and stability for the community's safety.

Pillar 2: Helping Customers Deliver Business Impact

This is where the rubber meets the road for investors and business strategists. The mission doesn't say 'deliver technology' but 'deliver business impact,' which is a crucial distinction. It shifts the focus from inputs (lines of code, hours worked) to outcomes (revenue growth, cost savings, market share). This is what a strong book-to-bill ratio signals.

In fiscal year 2025, DXC's full-year book-to-bill ratio was 1.03x, meaning they booked more new business than they billed in revenue-a sign that clients are committing to future projects that promise this impact. Their Global Infrastructure Services (GIS) segment, which accounts for 49% of total revenue, saw an industry-leading Net Promoter Score (NPS), reflecting improved service delivery and stronger client relationships. That NPS score is a clear, quantifiable measure of impact and quality.

One concrete example is their work with Carnival Cruise Line, a highly competitive win where DXC manages the infrastructure powering its entire fleet, supporting exceptional experiences for more than 6 million guests annually. This demonstrates a direct link between DXC's service and the client's core business outcome: guest experience. You can see more about how the market views this in Exploring DXC Technology Company (DXC) Investor Profile: Who's Buying and Why?

Pillar 3: Being the Employer of Choice

Talent is the ultimate competitive advantage in IT services, so being the employer of choice is a financial imperative, not just an HR goal. This component of the mission directly supports the quality of their service delivery. If they attract and retain the best people, the quality of the product-the service-rises, and client churn falls.

The company is demonstrably investing in its people and expertise. Their teams hold more than 49,000 certifications across their partner ecosystem, a number they are committed to growing to meet evolving client needs. Furthermore, their focus on modernization is backed by a team of more than 1,800 mainframe experts globally, who execute 10 million automation and AI transactions daily and facilitate 47,000 cloud workload migrations annually. That is a serious investment in specialized, high-demand skills.

The culture is being re-ignited with a focus on accountability and speed, with over 20 new senior leaders added in fiscal year 2025 to infuse a performance-driven mindset. This cultural evolution is what underpins the 7.9% adjusted EBIT margin for the full fiscal year 2025, driven by disciplined execution and cost reduction initiatives.

DXC Technology Company (DXC) Vision Statement

You're looking for the true north of a company like DXC Technology, not just the marketing fluff. The vision isn't a single, catchy phrase; it's the operational goal of delivering sustained, profitable growth by becoming the indispensable partner for mission-critical IT modernization. This is a realist's vision, grounded in the company's Fiscal Year 2025 performance, which showed the strategic pivot is starting to stick.

The numbers show the direction: DXC reported full-year FY2025 total revenue of $12.87 billion, a decline of 5.8% year-over-year, but the profitability metrics are what matter here. Adjusted EBIT (Earnings Before Interest and Taxes) climbed to $1,019 million, reflecting a 7.9% margin, which is a 1.0% increase over the prior year. That tells you they are trading some top-line scale for better bottom-line efficiency. That's a smart move.

The near-term opportunity is clear: modernization. DXC is focused on helping global companies move their complex, legacy systems-the stuff that keeps the lights on-to modern, secure cloud environments. This is a multi-year trend, and DXC is positioned to capture it by leveraging their deep industry expertise in areas like insurance, where they serve 21 of the top 25 insurers.

Driving Sustained, Profitable Growth

The core of the vision is financial discipline paired with strategic execution. The management team is focused on improving the operating model, which is why we saw the non-GAAP diluted EPS jump to $3.43, an increase of 10.6% year-over-year for FY2025. This isn't just cost-cutting; it's about making every dollar of revenue more effective.

A key indicator of future revenue health is the book-to-bill ratio (the ratio of new orders to revenue recognized), which was a strong 1.22x in the fourth quarter of FY2025. A number over 1.0x means they are booking more new business than they are delivering, building a healthy backlog. This is defintely a green light for near-term revenue stability.

  • Focus on high-margin Consulting & Engineering services.
  • Embed AI and generative AI into client solutions.
  • Expand strategic partnerships with cloud leaders like ServiceNow and Microsoft.

Here's the quick math: higher-value services, like cloud engineering and security, have better margins. So, even with a revenue dip, the free cash flow for FY2025 still came in at a solid $687 million.

Mission: Building Better Futures for All Stakeholders

The mission statement is the 'how' behind the vision: 'Be an IT services company using the power of technology to build better futures for our customers, colleagues, environment and communities, helping our customers deliver business impact, and be the employer of choice.' It's a comprehensive commitment, but the most actionable part for an investor is the focus on customers and colleagues.

For customers, the focus is on tangible business impact. For example, in the banking sector, DXC manages 250 million customer deposit accounts and processes 275 million card transactions daily for over 450 banks globally. That's not just IT support; that's running the critical infrastructure of global finance. If you want a deeper dive into how these numbers translate to the balance sheet, you should look at Breaking Down DXC Technology Company (DXC) Financial Health: Key Insights for Investors.

The 'employer of choice' component is crucial because in a services business, talent retention directly impacts service quality and, eventually, client retention. The push for a new culture-one of accountability and intensity-is what CEO Raul Fernandez highlighted as a key focus for FY2025.

Core Value in Action: The 'Deliver' Mandate

DXC's core values-Deliver, Collaborate, Community, Care, Do the right thing-are the cultural guardrails. But the value of Deliver is the most immediate lens for a financial analyst. It means doing what you say you will do, which translates directly to service quality and customer satisfaction.

We saw this commitment reflected in the Global Infrastructure Services segment, which achieved an industry-leading net promoter score (NPS) in FY2025. This metric, which measures customer loyalty, is a leading indicator for contract renewals and future revenue. When service delivery improves, clients are more likely to expand their engagements, which is exactly what DXC needs to convert that 1.22x book-to-bill into sustained revenue growth.

The company is backing this up with technology, specifically their Intelligent Operations approach, which blends human expertise with AI-powered automation. This isn't theoretical; it's a real-world application to drive better outcomes at scale. For instance, their DXC Assure BPM solution, powered by ServiceNow, automates over a thousand manual tasks in the insurance industry, with the potential to slash operational costs by up to 40%. That's a concrete example of a core value translating to a significant client ROI.

What this estimate hides is the execution risk in a cultural transformation. Still, the financial momentum in FY2025 suggests the foundation is getting stronger.

Next Step: Finance: Monitor Q1 FY2026 organic revenue growth to confirm the book-to-bill ratio is converting into top-line stability.

DXC Technology Company (DXC) Core Values

You're looking for a clear signal on where DXC Technology Company is headed, and honestly, the best place to start is with their core values, which are the engine behind their financial turnaround. These aren't just posters on a wall; they are the actions that drove the company to report a full fiscal year 2025 (FY2025) non-GAAP diluted earnings per share (EPS) of $3.43, a 10.6% increase year-over-year, showing a defintely stronger foundation than in the prior year. The values map directly to how they are executing their strategy.

For a deeper dive into the company's structural foundation, you can check out DXC Technology Company (DXC): History, Ownership, Mission, How It Works & Makes Money.

Deliver: We do what we say we are going to do.

This value is about accountability and execution, which is critical in the IT services space. When you hire an integrator, you need them to deliver on time and on budget. For DXC Technology Company, this translated into a Book-to-Bill ratio of 1.03x for the full FY2025, which means they are booking slightly more new business than they are fulfilling, a healthy sign of future revenue stability. They also focused heavily on operational excellence, achieving record-low outages and reporting high Net Promoter Scores (NPS) for customer satisfaction, which tells you their core service delivery is getting sharper. You can't fake that kind of operational improvement.

Collaborate: We work as a team - globally and locally.

In a complex, global business like this, collaboration means more than just internal teamwork; it means building a powerful ecosystem of partners. DXC Technology Company has been aggressive in strengthening key relationships in FY2025, specifically with companies like ServiceNow, SAP, Microsoft, and Amazon Web Services. This isn't just a handshake; it's about joint solutions. For instance, their strategic plan includes doubling the size of their SAP practice, which is a clear, measurable action to improve their service offerings and better utilize their existing talent base, which includes being the fifth largest employer of certified SAP engineers globally. That's a smart way to drive growth from within.

Care: We take care of each other and foster a culture of inclusion and belonging.

The 'Care' value is an internal commitment that directly impacts service quality and retention. A healthy culture leads to better financial performance-it's that simple. The company's cultural reset in FY2025 focused on being 'more transparent, more accountable,' and infusing the company with a performance-driven mindset. They backed this up by shifting to a virtual-first operating model, which helps their global workforce achieve better work-life balance. This move also contributes to their environmental goals, as it reduces the company's overall direct energy consumption and office footprint, aligning internal care with external responsibility.

Community: We believe in stewardship and building a sustainable company that supports our communities.

This value extends DXC Technology Company's commitment beyond its immediate business to its global footprint. The company is a signatory of the United Nations Global Compact (UNGC) and has set ambitious emissions reduction targets validated by the Science Based Targets initiative (SBTi). In terms of social impact, their Corporate Social Responsibility (CSR) program in India is a concrete example. Through Digital Resource Centers, they have provided digital access to over 700,000 people from marginalized communities in 20 districts, plus they have trained over 9,000 women in advanced technology skills. That's a significant investment in future talent and societal equity.

Do the right thing: We act with integrity.

Integrity is the bedrock of a successful long-term business, especially when managing mission-critical systems for clients. This value is demonstrated through a focus on ethical practices and delivering measurable value. A prime example of this is the launch of the DXC Assure BPM solution, which leverages AI to automate over a thousand manual tasks in the insurance industry. This innovative solution is projected to slash operational costs for insurers by up to 40%, a clear, high-impact result that builds trust through tangible financial benefit. The company's commitment to integrity underpins their goal of achieving sustained, profitable revenue growth, which helped drive their FY2025 net income up to $389.0 million.

  • Check your internal audit reports for any red flags on vendor risk by next Tuesday.

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