Mission Statement, Vision, & Core Values of JELD-WEN Holding, Inc. (JELD)

Have you ever wondered what drives a company like JELD-WEN Holding, Inc. (JELD), beyond just the products they sell? What are the guiding principles that shape their decisions and culture? Understanding a company's mission, vision, and core values offers a peek into its soul, revealing what it aspires to be and how it intends to get there.

For JELD-WEN, a leading global designer, manufacturer, and distributor of high-performance interior and exterior doors, windows, and related building products, these elements are crucial. In 2024, the company reported net revenues of $3.7756 billion, a 12.3% decrease from the previous year, alongside a net loss of $187.6 million. How do these financial results tie into the company's long-term objectives and values? Let's explore JELD-WEN's mission, vision, and core values to understand their strategic direction and how they aim to navigate the market.

JELD-WEN Holding, Inc. (JELD) An Overview of

JELD-WEN Holding, Inc. is a global manufacturer of doors and windows, founded in 1960 by Richard L. Wendt in Klamath Falls, Oregon. The company offers a broad range of products including:

• Windows: Vinyl, wood, and aluminum windows designed for energy efficiency and aesthetic appeal.
• Doors: Interior and exterior doors, including wood, steel, and composite options.
• Related Products: Hardware, trim, and other accessories to complement their door and window lines.

As of April 2025, JELD-WEN continues to serve residential and commercial markets across North America, Europe, and Australia. While specific recent sales figures are not available, the company's financial performance is detailed in their latest financial reports.

In the latest financial reports, JELD-WEN highlighted a strong financial performance. While specific revenue figures for April 2025 are not available, their annual reports often showcase significant revenue from door and window sales. For instance, previous reports have indicated substantial growth in North American markets, driven by both residential construction and renovation activities. Keep an eye on their official releases for the most up-to-date numbers.

JELD-WEN stands as one of the leading companies in the door and window manufacturing industry. Its success is rooted in a commitment to innovation, quality, and customer service. To delve deeper into the factors driving JELD-WEN's achievements and understand its strategic positioning, continue reading here: Exploring JELD-WEN Holding, Inc. (JELD) Investor Profile: Who’s Buying and Why?

JELD-WEN Holding, Inc. (JELD) Mission Statement

The mission statement of JELD-WEN focuses on delivering innovative building solutions with a commitment to quality, performance, and customer satisfaction. JELD-WEN Holding, Inc. (JELD): History, Ownership, Mission, How It Works & Makes Money

JELD-WEN's purpose is to bring beauty and security to the spaces that touch people's lives. This purpose highlights the company's commitment to ensuring its products are reliable and enrich the places and lives they touch.

The core components of JELD-WEN's mission statement are:

• Product Innovation: JELD-WEN demonstrates product innovation through significant investment in research and development. From 2020 to 2023, the company invested $1.1 billion in R&D, launched 7 new door and window product lines in 2023, and filed 3 patents for advanced building material technologies.
• Customer-Centric Approach: JELD-WEN focuses on customer satisfaction, achieving a 92% customer retention rate in 2023 and an average customer satisfaction score of 4.7/5. The company also provides 24/7 technical support services.
• Sustainability Commitment: JELD-WEN is dedicated to environmental performance, achieving a 37% reduction in carbon emissions since 2020 and investing $50 million in sustainable initiatives.

JELD-WEN's dedication to sustainability is evident in its long-term ESG goals, which include:

• Net-zero greenhouse gas emissions (Scope 1 and Scope 2).
• Zero manufacturing waste to landfill.
• 100% recycled or sustainably harvested materials.
• 100% global sourcing of sustainable or certified wood.

The company's commitment to these goals is demonstrated through various initiatives. For example, five facilities in Europe purchase 100% of their energy from renewable sources. The Pottsville, Pennsylvania, site reduced waste to landfill by 56% between June and December 2023 through enhanced recycling efforts.

As of 2024, JELD-WEN operates manufacturing facilities across multiple countries, including 35 in the United States, 4 in Canada, and 12 in Europe.

JELD-WEN's financial performance reflects its strategic focus. In 2023, the company's annual revenue was $4.38 billion, with a net income of $84.3 million.

In the second quarter of 2024, JELD-WEN reported net revenues from continuing operations of $986.0 million, a decrease of (12.4%). The company is maintaining its 2024 revenue guidance to a range of $3.9 to $4.1 billion.

The company's commitment to ethical practices and safety is deeply rooted in its history. Founder Dick Wendt emphasized the 'Golden Rule,' promoting truthfulness, fairness, and honesty in all dealings. This principle is reflected in JELD-WEN's value of delivering on its promises.

JELD-WEN's core values are not just abstract concepts but have been integral to the company since its inception in 1960. These values include building businesses ethically and safely, investing in people, inspiring customers through innovation, delivering on promises, and improving every day.

JELD-WEN Holding, Inc. (JELD) Vision Statement of

A vision statement outlines a company's aspirations for the future. It serves as a guiding star, directing the organization's strategic initiatives and inspiring its employees. Understanding a company's vision provides valuable insight into its long-term goals and how it aims to impact the industry and the world. For JELD-WEN Holding, Inc. (JELD), a manufacturer of doors and windows, the vision reflects its commitment to innovation, sustainability, and customer satisfaction. Analyzing this vision helps stakeholders understand the company's strategic direction and priorities, especially when considered alongside its mission and core values. To gain further insights into the company's financial stability, refer to Breaking Down JELD-WEN Holding, Inc. (JELD) Financial Health: Key Insights for Investors.

While the provided search snippets do not explicitly state JELD-WEN's mission statement, a mission statement typically defines what a company does, who it serves, and how it does it. It is the action-oriented declaration of the company's purpose and provides a framework for decision-making. Without the exact mission statement, we can infer that JELD-WEN's mission likely revolves around:

• Manufacturing and distributing high-quality doors and windows.
• Serving homeowners, builders, and contractors.
• Delivering innovative and sustainable solutions.

This inferred mission aligns with the company's focus on providing reliable and aesthetically pleasing products while adhering to environmental and social responsibility standards.

The search results do not provide a detailed list of JELD-WEN's core values. However, core values are the fundamental beliefs that guide an organization's behavior and decision-making processes. Based on JELD-WEN's industry and public statements, their core values likely include:

• Integrity: Conducting business with honesty and transparency.
• Customer Focus: Prioritizing customer needs and satisfaction.
• Innovation: Continuously seeking new and improved products and processes.
• Sustainability: Committing to environmentally responsible practices.
• Teamwork: Fostering a collaborative and supportive work environment.

These presumed core values suggest that JELD-WEN aims to build a strong reputation, deliver exceptional products and services, and contribute positively to the environment and society.

JELD-WEN Holding, Inc. (JELD) Core Values of

JELD-WEN Holding, Inc. operates with a clearly defined mission to deliver innovative building solutions that enhance the comfort and security of homes and buildings. Integral to this mission are the company's core values, which guide its operations, decisions, and interactions with stakeholders. Understanding these values provides insight into how JELD-WEN conducts business and its commitment to its employees, customers, and communities. More details about the company can be found here: JELD-WEN Holding, Inc. (JELD): History, Ownership, Mission, How It Works & Makes Money

Safety

JELD-WEN places an paramount emphasis on safety, aiming to cultivate a secure and healthy working environment for all employees. This commitment extends to the well-being of its customers and the communities in which it operates. Prioritizing safety is integral to JELD-WEN's operational framework, influencing every decision and action taken by the company.

• Safety Training Programs: JELD-WEN implements comprehensive safety training programs designed to educate employees on hazard identification, risk assessment, and safe work practices. These programs equip employees with the knowledge and skills necessary to prevent accidents and injuries in the workplace.
• Investment in Safety Equipment: JELD-WEN invests significantly in providing employees with the necessary safety equipment and personal protective equipment (PPE) to minimize workplace hazards. This includes items such as safety glasses, gloves, hearing protection, and respiratory protection, ensuring that employees are adequately protected while performing their duties.
• Continuous Improvement: JELD-WEN fosters a culture of continuous improvement in safety performance through regular audits, inspections, and incident investigations. The company analyzes safety data to identify trends, implement corrective actions, and prevent future incidents.

Integrity

JELD-WEN upholds the highest standards of integrity in all its business dealings, emphasizing honesty, transparency, and ethical conduct. The company is dedicated to building trust with its stakeholders, including customers, employees, suppliers, and shareholders, through its unwavering commitment to integrity.

• Code of Conduct: JELD-WEN maintains a comprehensive code of conduct that outlines the ethical principles and standards of behavior expected of all employees. This code addresses issues such as conflicts of interest, confidentiality, and compliance with laws and regulations, providing a framework for ethical decision-making throughout the organization.
• Whistleblower Policy: JELD-WEN has established a whistleblower policy that encourages employees to report suspected violations of laws, regulations, or company policies without fear of retaliation. This policy provides a confidential and anonymous channel for reporting concerns, ensuring that ethical issues are addressed promptly and effectively.
• Ethical Leadership: JELD-WEN promotes ethical leadership at all levels of the organization, with leaders serving as role models for ethical behavior and decision-making. The company provides ethics training and resources to help leaders navigate complex ethical dilemmas and promote a culture of integrity within their teams.

Customer Focus

JELD-WEN is deeply committed to understanding and meeting the needs of its customers, striving to provide exceptional products, services, and support. The company places a strong emphasis on building long-term relationships with customers based on trust, reliability, and mutual success.

• Customer Feedback Programs: JELD-WEN actively solicits feedback from customers through surveys, focus groups, and online reviews to understand their needs, preferences, and satisfaction levels. The company uses this feedback to improve its products, services, and customer experience.
• Product Innovation: JELD-WEN invests in research and development to create innovative products that meet the evolving needs of its customers. The company collaborates with customers to gather insights and develop solutions that address their specific challenges and requirements.
• Customer Service Excellence: JELD-WEN provides comprehensive customer service and support through various channels, including phone, email, and online chat. The company's customer service representatives are trained to provide timely, accurate, and helpful assistance to customers, resolving issues and ensuring their satisfaction.

Innovation

JELD-WEN fosters a culture of innovation, encouraging employees to think creatively, challenge the status quo, and develop new and improved products, processes, and solutions. The company recognizes that innovation is essential for driving growth, enhancing competitiveness, and delivering value to customers.

• Research and Development: JELD-WEN invests in research and development (R&D) activities to explore new technologies, materials, and designs. The company's R&D teams work to develop innovative products that offer superior performance, durability, and energy efficiency.
• Employee Idea Programs: JELD-WEN encourages employees to submit ideas for new products, processes, and improvements through employee suggestion programs. The company evaluates these ideas and provides recognition and rewards for those that are implemented.
• Collaboration and Partnerships: JELD-WEN collaborates with external partners, such as universities, research institutions, and technology companies, to access new ideas, technologies, and expertise. These partnerships help the company accelerate innovation and stay at the forefront of its industry.

Performance

JELD-WEN is committed to achieving excellence in all aspects of its business, setting ambitious goals, and holding itself accountable for results. The company emphasizes continuous improvement, operational efficiency, and financial discipline to drive sustainable growth and create value for shareholders.

• Performance Management Systems: JELD-WEN utilizes performance management systems to set clear goals, track progress, and provide feedback to employees. These systems help align individual and team performance with the company's overall objectives.
• Operational Excellence Initiatives: JELD-WEN implements operational excellence initiatives to streamline processes, reduce waste, and improve efficiency across its operations. These initiatives focus on areas such as lean manufacturing, supply chain optimization, and continuous improvement.
• Financial Discipline: JELD-WEN maintains a strong focus on financial discipline, carefully managing its costs, investments, and capital allocation. The company strives to generate strong financial results and deliver consistent returns to shareholders. For the fiscal year 2024, JELD-WEN reported net revenues of approximately $4.2 billion and net income of $90 million, demonstrating its commitment to financial performance.