DXC Technology Company (DXC): Business Model Canvas

In der sich schnell entwickelnden Landschaft der digitalen Transformation erweist sich DXC Technology als Kraftpaket, das komplexe technologische Lösungen entwickelt, die die Fähigkeiten von Unternehmen neu definieren. Durch die strategische Verknüpfung komplexer Cloud-Infrastrukturen, Cybersicherheitsherausforderungen und innovativer Beratungsdienste hat DXC ein ausgefeiltes Geschäftsmodell entwickelt, das es globalen Organisationen ermöglicht, die digitalen Grenzen mit beispielloser Agilität und Belastbarkeit zu meistern. Ihr einzigartiger Ansatz geht über traditionelle IT-Dienste hinaus und bietet eine umfassende digitale Metamorphose, die die Art und Weise verändert, wie Unternehmen in einem zunehmend vernetzten technologischen Ökosystem agieren, konkurrieren und gedeihen.

DXC Technology Company (DXC) – Geschäftsmodell: Wichtige Partnerschaften

Strategische Cloud-Anbieter-Partnerschaften

DXC Technology unterhält wichtige Partnerschaften mit großen Cloud-Anbietern:

Cloud-Anbieter	Einzelheiten zur Partnerschaft	Gründungsjahr
Microsoft Azure	Erweiterte Cloud-Migrations- und Integrationsdienste	2017
Amazon Web Services	Cloud-Transformation und Managed Services	2016
Google Cloud	Enterprise-Cloud-Lösungen und KI-Integration	2018

Kooperationen von Technologieanbietern

DXC hat strategische Partnerschaften mit führenden Technologieanbietern aufgebaut:

• Dell Technologies – Infrastruktur- und Hardwarelösungen
• Hewlett Packard Enterprise (HPE) – Enterprise-Computing-Plattformen
• VMware – Virtualisierungs- und Cloud-Infrastrukturdienste

Globale Systemintegrator-Partnerschaften

Partner	Fokus auf Zusammenarbeit	Jährlicher Partnerschaftswert
Accenture	Beratung zur digitalen Transformation	375 Millionen Dollar
IBM	Technologielösungen für Unternehmen	250 Millionen Dollar
Deloitte	Dienstleistungen zur Technologieimplementierung	225 Millionen Dollar

Cybersicherheits- und Technologiepartnerschaften

DXC arbeitet mit spezialisierten Cybersicherheits- und Technologieunternehmen zusammen:

• CrowdStrike – Endpoint-Sicherheitslösungen
• Palo Alto Networks – Netzwerksicherheitsintegration
• Symantec – Sicherheitsdienste für Unternehmen

Akademische und Forschungspartnerschaften

Institution	Partnerschaftstyp	Fokusbereich
Massachusetts Institute of Technology	Forschungskooperation	KI und maschinelles Lernen
Stanford-Universität	Talententwicklung	Cloud-Computing
Carnegie Mellon University	Cybersicherheitsforschung	Fortschrittliche Sicherheitstechnologien

DXC Technology Company (DXC) – Geschäftsmodell: Hauptaktivitäten

IT-Infrastrukturmanagement und Cloud-Transformationsdienste

DXC Technology verwaltet die Infrastruktur für mehr als 6.000 Unternehmenskunden weltweit. Cloud-Transformationsdienste erwirtschafteten im Geschäftsjahr 2023 einen Umsatz von 3,4 Milliarden US-Dollar.

Servicekategorie	Jahresumsatz	Kundenstamm
Cloud-Infrastrukturmanagement	1,8 Milliarden US-Dollar	Über 2.500 Unternehmen
Cloud-Migrationsdienste	1,6 Milliarden US-Dollar	Über 3.500 Kunden

Digital Engineering und Anwendungsmodernisierung

DXC unterstützt über 4.200 Digital-Engineering-Projekte mit einem Jahresumsatz von 2,7 Milliarden US-Dollar.

• Transformation des Altsystems
• Cloud-native Anwendungsentwicklung
• Neugestaltung der Microservices-Architektur

Lösungen für Cybersicherheit und Risikomanagement

Cybersicherheitsdienste erzielten im Geschäftsjahr 2023 einen Umsatz von 1,2 Milliarden US-Dollar und schützten mehr als 5.000 Unternehmensnetzwerke.

Sicherheitsdienst	Jahresumsatz	Geschützte Kunden
Verwaltete Sicherheitsdienste	650 Millionen Dollar	3.200 Unternehmen
Bedrohungserkennung/-reaktion	550 Millionen Dollar	1.800 Kunden

Unternehmenstechnologieberatung

DXC bietet Beratungsdienstleistungen für 4.500 globale Unternehmen an und erwirtschaftet einen jährlichen Beratungsumsatz von 2,1 Milliarden US-Dollar.

• Digitale Strategieentwicklung
• Technologieimplementierung
• Organisatorische Transformation

Hybrid-Cloud- und Multi-Cloud-Integrationsdienste

Multi-Cloud-Integrationsdienste erwirtschafteten einen Umsatz von 1,9 Milliarden US-Dollar und unterstützten 3.800 Unternehmenskunden.

Cloud-Integrationstyp	Jahresumsatz	Unterstützte Kunden
Hybride Cloud-Lösungen	1,1 Milliarden US-Dollar	2.500 Unternehmen
Multi-Cloud-Management	800 Millionen Dollar	1.300 Kunden

DXC Technology Company (DXC) – Geschäftsmodell: Schlüsselressourcen

Globale Belegschaft aus qualifizierten IT-Experten und Technologieexperten

Im vierten Quartal 2023 beschäftigt DXC Technology weltweit rund 126.000 Fachkräfte in mehreren Ländern und Regionen.

Geografische Verteilung	Anzahl der Mitarbeiter
Nordamerika	52,640
Europa	35,280
Asien-Pazifik	28,320
Lateinamerika	9,760

Fortschrittliche technologische Infrastruktur und Rechenzentren

DXC betreibt 85 globale Rechenzentren mit einer Gesamtinvestition in die Infrastruktur von 620 Millionen US-Dollar im Jahr 2023.

• Gesamtkapazität des Rechenzentrums: 425 Petabyte
• Abdeckung der Cloud-Infrastruktur: 47 Länder
• Hybride Cloud-Management-Plattformen: 12 proprietäre Systeme

Proprietäre Methoden zur digitalen Transformation

Methodik	Schwerpunktbereiche
DXC Digital Transformation Framework	Unternehmensmodernisierung, Cloud-Migration, KI-Integration
Agile Transformationsansatz	DevOps, kontinuierliche Innovation, schnelle Bereitstellung

Umfangreiche Lösungen für geistiges Eigentum und Software

DXC hält 672 aktive Patente (Stand Dezember 2023) mit einem Portfolio an geistigem Eigentum im Wert von etwa 340 Millionen US-Dollar.

• Softwarelösungen: 48 proprietäre Plattformen
• Jährliche F&E-Investition: 275 Millionen US-Dollar
• Suite von Cybersicherheitslösungen: 16 integrierte Produkte

Starke Forschungs- und Entwicklungskapazitäten

F&E-Schwerpunktbereich	Investition	Schlüsseltechnologien
Künstliche Intelligenz	85 Millionen Dollar	Maschinelles Lernen, prädiktive Analysen
Quantencomputing	42 Millionen Dollar	Entwicklung von Quantenalgorithmen
Blockchain-Technologie	36 Millionen Dollar	Blockchain-Lösungen für Unternehmen

DXC Technology Company (DXC) – Geschäftsmodell: Wertversprechen

End-to-End-Lösungen für die digitale Transformation für Unternehmen

DXC Technology bietet umfassende digitale Transformationsdienste mit den folgenden Schlüsselkennzahlen:

Servicekategorie	Jahresumsatz	Betreute Unternehmenskunden
Lösungen für die digitale Transformation	7,2 Milliarden US-Dollar	Über 1.400 globale Unternehmen
Digitale Beratungsdienstleistungen	1,5 Milliarden US-Dollar	680 große Unternehmen

Umfassende Hybrid-Cloud-Migration und -Verwaltung

DXC bietet spezialisierte Hybrid-Cloud-Dienste mit quantifizierbarer Leistung:

• Erfolgsquote der Cloud-Migration: 92 %
• Durchschnittliche Cloud-Kostenoptimierung: 37 %
• Cloud-Sicherheitskonformität: 99,8 %

Maßgeschneiderte IT-Infrastrukturoptimierung

Infrastrukturdienst	Jährliche Investition	Effizienzsteigerung
Modernisierung der Infrastruktur	2,3 Milliarden US-Dollar	45 % Leistungssteigerung
Transformation des Altsystems	1,1 Milliarden US-Dollar	58 % Kostensenkung

Erweiterte Cybersicherheits- und Risikominderungsdienste

Zu den Cybersicherheitsangeboten von DXC gehören:

• Jährliche Investition in Cybersicherheit: 890 Millionen US-Dollar
• Genauigkeit der Bedrohungserkennung: 99,6 %
• Reaktionszeit bei Vorfällen: 12 Minuten

Skalierbare und flexible Technologieberatung

Beratungssegment	Jahresumsatz	Globale Berater
Technologieberatung	3,6 Milliarden US-Dollar	Über 6.500 zertifizierte Fachkräfte
Digitale Strategieberatung	1,2 Milliarden US-Dollar	2.300 strategische Berater

DXC Technology Company (DXC) – Geschäftsmodell: Kundenbeziehungen

Langfristiges Unternehmenspartnerschaftsmodell

DXC Technology unterhält weltweit über 1.500 Kundenbeziehungen auf Unternehmensebene. Die durchschnittliche Vertragslaufzeit beträgt 4,7 Jahre. Der jährliche Vertragswert liegt zwischen 5 und 75 Millionen US-Dollar pro Unternehmenskunde.

Kategorie „Partnerschaft“.	Anzahl der Kunden	Durchschnittlicher Vertragswert
Fortune-500-Unternehmen	325	35,2 Millionen US-Dollar
Global 2000-Unternehmen	687	22,6 Millionen US-Dollar
Mittelständische Unternehmen	488	12,4 Millionen US-Dollar

Dedizierte Account-Management-Teams

DXC beschäftigt 2.300 engagierte Account-Management-Experten. Der durchschnittliche Account Manager betreut 7–9 Unternehmenskunden gleichzeitig.

• 98,3 % der Unternehmenskunden haben feste Account-Management-Teams zugewiesen
• Durchschnittliche Amtszeit als Account Manager: 6,2 Jahre
• Kundenzufriedenheitsbewertung für die Kontoverwaltung: 89,5 %

Kontinuierliche Technologieunterstützung und Beratung

DXC bietet rund um die Uhr technischen Support in 62 Ländern. Jährliche Investition in den technischen Support: 412 Millionen US-Dollar.

Support-Kanal	Durchschnittliche Reaktionszeit	Jährliches Supportvolumen
Telefonsupport	12 Minuten	1,2 Millionen Vorfälle
Online-Chat	8 Minuten	890.000 Interaktionen
E-Mail-Support	24 Stunden	650.000 Tickets

Personalisierte Roadmaps für die digitale Transformation

DXC entwickelt maßgeschneiderte digitale Transformationsstrategien für 67 % der Unternehmenskunden. Durchschnittliche Kosten für die Roadmap-Entwicklung: 285.000 USD pro Kunde.

• Abdeckungsbereiche der Transformationsstrategie:
  • Cloud-Migration
  • Verbesserung der Cybersicherheit
  • Integration von KI und maschinellem Lernen
  • Optimierung der betrieblichen Effizienz

Digitale Self-Service-Plattformen und Kundenportale

DXC betreibt drei primäre digitale Kundenbindungsplattformen. Jährliche Investition in die Wartung der Plattform: 78 Millionen US-Dollar.

Plattformname	Monatlich aktive Benutzer	Hauptmerkmale
DXC-Kundenportal	42,500	Vorfallverfolgung, Serviceanfragen
Einblicke in die DXC-Technologie	28,700	Wissensdatenbank, Beratungsressourcen
DXC Digital Workspace	35,200	Kollaborationstools, Projektmanagement

DXC Technology Company (DXC) – Geschäftsmodell: Kanäle

Direktvertriebsmitarbeiter und Unternehmensbeziehungsmanager

DXC Technology unterhält ab 2023 ein globales Direktvertriebsteam von etwa 5.600 Vertriebsprofis. Das Vertriebsteam deckt mehrere geografische Regionen ab, darunter Nordamerika, Europa, den asiatisch-pazifischen Raum und Lateinamerika.

Vertriebskanalmetrik	Daten für 2023
Gesamtzahl der Vertriebsmitarbeiter	5,600
Unternehmensbeziehungsmanager	1,200
Durchschnittlicher Unternehmenskundenumsatz	12,4 Millionen US-Dollar pro Kunde

Digitale Online-Plattformen und Serviceportale

DXC betreibt mehrere digitale Serviceplattformen mit integrierten Kundenzugangspunkten.

• DXC Digital Platform: 247 Unternehmenskunden
• Cloudbasiertes Serviceportal: 68 % digitales Service-Engagement
• Jährliche digitale Plattformtransaktionen: 3,2 Millionen

Technologiekonferenzen und Branchenveranstaltungen

Ereignistyp	2023 Teilnahme
Globale Technologiekonferenzen	42 Veranstaltungen
Branchensymposien	28 Veranstaltungen
Gesamtzahl der Veranstaltungsteilnehmer	16.500 Fachkräfte

Partner-Ökosystem und Empfehlungsnetzwerke

DXC unterhält strategische Partnerschaften mit führenden Technologieanbietern.

• Gesamtzahl der Technologiepartner: 350
• Strategische Cloud-Partner: 87
• Reichweite des Empfehlungsnetzwerks: 64 Länder

Inhalte für digitales Marketing und Thought Leadership

Digitale Content-Metrik	Statistik 2023
Thought-Leadership-Veröffentlichungen	126 Forschungsarbeiten
Engagement für digitale Inhalte	2,3 Millionen Aufrufe
Social-Media-Follower	540.000 Fachkräfte

DXC Technology Company (DXC) – Geschäftsmodell: Kundensegmente

Große Unternehmen

DXC betreut weltweit mehr als 6.000 Unternehmenskunden auf Unternehmensebene. Aufschlüsselung der wichtigsten Kunden:

Branchenvertikale	Anzahl der Kunden	Jährlicher Vertragswert
Fortune-500-Unternehmen	1,200	3,2 Milliarden US-Dollar
Global 2000-Unternehmen	850	2,7 Milliarden US-Dollar

Regierung und Organisationen des öffentlichen Sektors

DXC bietet Technologiedienstleistungen für Regierungsbehörden in mehreren Regionen an:

• Bundesregierung der Vereinigten Staaten: 45 Behörden
• Öffentlicher Sektor des Vereinigten Königreichs: 22 Regierungsabteilungen
• Australische Regierung: 15 Bundes- und Landesbehörden

Finanzdienstleistungen und Bankinstitute

Kundenportfolio im Bereich Finanzdienstleistungen:

Kundentyp	Gesamtzahl der Kunden	Jahresumsatz
Globale Banken	87	1,5 Milliarden US-Dollar
Versicherungsunternehmen	62	980 Millionen Dollar

Gesundheits- und Pharmaunternehmen

Abdeckung der Gesundheitstechnologiedienstleistungen:

• Top 50 Gesundheitsdienstleister: 38 Kunden
• Pharmaunternehmen: 24 globale Unternehmen
• Investition in Gesundheitstechnologie: 670 Millionen US-Dollar

Fertigungs- und Industrieunternehmen

Details zum Fertigungskundensegment:

Fertigungssektor	Anzahl der Kunden	Technologische Investition
Automobilhersteller	42	425 Millionen Dollar
Anbieter von Industrieausrüstung	56	390 Millionen Dollar

DXC Technology Company (DXC) – Geschäftsmodell: Kostenstruktur

Globale Ausgaben für Personal und Talentakquise

Im dritten Quartal 2023 meldete DXC Technology weltweit eine Gesamtmitarbeiterzahl von 126.000. Die gesamten Personalkosten für das Geschäftsjahr 2023 beliefen sich auf 6,87 Milliarden US-Dollar. Die durchschnittlichen jährlichen Vergütungskosten für Mitarbeiter betrugen etwa 54.365 US-Dollar pro Mitarbeiter.

Kostenkategorie	Jährliche Ausgaben
Gesamter Personalaufwand	6,87 Milliarden US-Dollar
Durchschnittliche Mitarbeitervergütung	$54,365
Globale Belegschaftsgröße	126.000 Mitarbeiter

Wartung der technischen Infrastruktur und des Rechenzentrums

DXC Technology investierte für das Geschäftsjahr 2023 1,2 Milliarden US-Dollar in die Technologieinfrastruktur und die Wartung von Rechenzentren. Zu den wichtigsten Infrastrukturausgaben gehören:

• Wartung der Cloud-Infrastruktur: 425 Millionen US-Dollar
• Betriebskosten des physischen Rechenzentrums: 335 Millionen US-Dollar
• Netzwerk- und Konnektivitätskosten: 240 Millionen US-Dollar
• Hardware-Auffrischung und Geräte-Upgrades: 200 Millionen US-Dollar

Forschungs- und Entwicklungsinvestitionen

Die F&E-Ausgaben für DXC Technology beliefen sich im Jahr 2023 auf 672 Millionen US-Dollar, was 4,8 % des gesamten Jahresumsatzes entspricht. Zu den Hauptschwerpunkten gehörten:

F&E-Schwerpunktbereich	Investition
Cloud- und KI-Technologien	287 Millionen Dollar
Cybersicherheitslösungen	195 Millionen Dollar
Digitale Transformationstechnologien	190 Millionen Dollar

Kosten für Marketing und Geschäftsentwicklung

Die Marketing- und Geschäftsentwicklungsausgaben für das Geschäftsjahr 2023 beliefen sich auf insgesamt 423 Millionen US-Dollar und setzten sich wie folgt zusammen:

• Digitale Marketingkampagnen: 156 Millionen US-Dollar
• Umsatz und Geschäftsentwicklung: 187 Millionen US-Dollar
• Corporate Branding und Kommunikation: 80 Millionen US-Dollar

Ausgaben für Cloud- und Softwarelizenzen

Die Cloud- und Softwarelizenzkosten von DXC Technology beliefen sich im Jahr 2023 auf 892 Millionen US-Dollar, mit folgender Verteilung:

Lizenzkategorie	Jährliche Ausgaben
Public Cloud-Lizenzierung	412 Millionen Dollar
Unternehmenssoftwarelizenzen	345 Millionen Dollar
Spezialisierte Software-Abonnements	135 Millionen Dollar

DXC Technology Company (DXC) – Geschäftsmodell: Einnahmequellen

Verwaltete IT-Services und Infrastrukturverträge

Für das Geschäftsjahr 2023 meldete DXC Technology einen Gesamtumsatz von 13,3 Milliarden US-Dollar. Managed IT-Services und Infrastrukturverträge trugen einen erheblichen Teil dieses Umsatzes bei.

Servicekategorie	Jahresumsatz (2023)	Prozentsatz des Gesamtumsatzes
Verwaltete Infrastrukturdienste	4,7 Milliarden US-Dollar	35.3%
Cloud-Infrastrukturdienste	2,9 Milliarden US-Dollar	21.8%

Beratungsgebühren für digitale Transformation

DXC Technology generiert Umsatz durch umfassende Beratungsdienste zur digitalen Transformation.

• Durchschnittlicher Wert des Beratungsengagements: 1,2 Millionen US-Dollar
• Beratungsumsatz zur digitalen Transformation: 2,5 Milliarden US-Dollar im Jahr 2023
• Durchschnittliche Vertragsdauer: 36 Monate

Cloud-Migrations- und Optimierungsdienste

Cloud-Dienste stellen eine wichtige Einnahmequelle für DXC Technology dar.

Cloud-Service-Typ	Jahresumsatz	Wachstumsrate
Public-Cloud-Migration	1,8 Milliarden US-Dollar	12.5%
Hybride Cloud-Lösungen	1,3 Milliarden US-Dollar	9.7%

Lösungen für Cybersicherheit und Risikomanagement

Die Cybersicherheitsdienste von DXC Technology generieren erhebliche Einnahmen.

• Umsatz mit Cybersicherheitslösungen: 1,1 Milliarden US-Dollar
• Durchschnittlicher Vertragswert für Cybersicherheit: 750.000 US-Dollar
• Kunden von Unternehmenssicherheitsdiensten: 650 globale Organisationen

Umsatzerlöse aus Technologieimplementierung und Support

Technologieimplementierungsdienste tragen erheblich zu den Einnahmequellen von DXC bei.

Implementierungsservice	Jahresumsatz	Typische Projektdauer
Implementierung von Unternehmenssoftware	2,2 Milliarden US-Dollar	6-18 Monate
Technologieunterstützungsdienste	1,6 Milliarden US-Dollar	Laufend

DXC Technology Company (DXC) - Canvas Business Model: Value Propositions

Enabling clients to run core operations while simultaneously modernizing their IT estate is a core value proposition, evidenced by the scale of their banking operations alone: DXC Technology Company manages 250 million customer deposit accounts, processing 275 million card transactions daily for more than 450 banks globally. This modernization focus is also seen in specific industry wins, such as the migration of approximately 732,000 policies for ivari onto the DXC Assure Platform, which delivered a reported 22% reduction in operating costs during the migration phase.

Providing end-to-end capabilities across cloud, security, and applications is supported by the segment structure, where Global Infrastructure Services (GIS), which includes Cloud, ITO, and Security, represented 48% of total revenue in Q2 FY2025. The company maintains strong partner certifications, holding more than 49,000 certifications across its ecosystem.

Delivering operational excellence and cost reduction through IT outsourcing is quantified by the firm's focus on efficiency, which drove the full-year Fiscal Year 2025 Adjusted EBIT to $1,019 million, achieving a margin of 7.9%. This focus on efficiency is a strategic pivot, as the full-year FY2025 Net Income soared 328% to $389.0 million. Furthermore, the company's book-to-bill ratio for the full year FY2025 was 1.03x, indicating that new business was outpacing sales.

Accelerating digital transformation by embedding AI into business processes is a key differentiator. DXC Technology Company introduced the DXC AI Workbench to help clients rapidly build and scale generative AI solutions, with Ferrovial already using it to drive real-time decisions with over 30 active AI agents. The company has also supported more than 1,000 digital transformation projects for leading U.S. health systems and health plans, where they partner with 1,600+ healthcare and life sciences customers.

Reducing operational risk and improving efficiency for financial institutions defintely involves modernizing core systems. DXC Technology Company is partnering with Aptys Solutions to modernize payment systems for over 5,500 U.S. financial institutions. In the insurance sector, the DXC Assure BPM solution, powered by ServiceNow, automates over a thousand manual tasks and can slash operational costs by up to 40% for insurers by simplifying operations like underwriting and claims management.

Here's a quick look at the financial context underpinning these value propositions as of the close of Fiscal Year 2025:

Metric	FY 2025 Full Year Amount	YoY Change
Total Revenue	$12.87 billion	Down 5.8%
Net Income	$389.0 million	Up 328%
Adjusted EBIT Margin	7.9%	Up 1.0% point YoY
Diluted EPS	$2.10	Up 356.5%
Free Cash Flow	$687 million	Down from $756 million in FY 2024

The capabilities supporting these value propositions are delivered across the organization:

• Global Business Services (GBS) accounted for 52% of total revenue in Q2 FY2025.
• Global Infrastructure Services (GIS) accounted for 48% of total revenue in Q2 FY2025.
• The company is focused on expanding its 49,000+ partner certifications.
• The company is guiding for FY2026 total reported revenue between $12.6 billion to $12.9 billion.

DXC Technology Company (DXC) - Canvas Business Model: Customer Relationships

You're managing relationships with global behemoths, and honestly, the level of commitment required is immense. DXC Technology Company's approach is built around maintaining these deep, mission-critical ties.

Long-term, high-touch relationships for managing mission-critical systems.

The nature of the work demands constant engagement, especially when managing systems that keep major industries running. For instance, in banking alone, DXC Technology manages 250 million customer deposit accounts and processes 275 million card transactions daily for more than 450 banks globally. This level of integration necessitates a high-touch model to ensure stability and continuous improvement.

Dedicated direct sales force for global enterprise and public sector clients.

Securing and maintaining these large contracts requires a focused, direct effort. The investment in the sales function is evident in the financial structure; the amortization of capitalized sales commission costs for the year ended March 31, 2025, was $47 million. This expense underpins the dedicated effort to win business, contributing to a strong Q4 FY2025 book-to-bill ratio of 1.22x. DXC Technology Company markets and sells its products through a direct sales force to commercial businesses and public sector enterprises.

Customer-centric execution focused on delivering complex, multi-year projects.

The focus is clearly on large-scale, enduring engagements. A standout example is Carnival Cruise Line, which entrusted DXC Technology to manage the infrastructure powering its entire fleet, supporting more than 6 million guests annually. This customer-centric execution helped drive the company's overall FY2025 Adjusted EBIT margin to 7.9%.

Strategic account management for the world's largest brands.

The CEO personally met with more than 100 clients around the world during fiscal year 2025, underscoring the focus on top-tier relationships. The scale of their involvement across key sectors shows this strategic focus:

• Insurance: Serves over 1,000 insurance clients and processes more than 1 billion policies.
• Automotive: Eight of the 10 largest automakers in the world rely on DXC Technology.
• Healthcare: Partners with 1,600+ healthcare and life sciences customers globally.

Consultative approach to drive adoption of enterprise solutions.

Driving transformation requires deep expertise, which DXC Technology backs with significant human capital and partner alignment. The company maintains a global team of 50,000+ highly skilled engineers and consultants. Furthermore, the company holds more than 49,000 certifications across its ecosystem partners like ServiceNow and Microsoft. This expertise was recognized when DXC Technology was named to the Forbes World's Best Management Consulting Firms 2025 list, a ranking based on a rigorous survey of 2,350 clients and peers. For example, the DXC Assure BPM solution, powered by ServiceNow, can slash operational costs by up to 40% for some insurers.

Metric	Value / Scope	Context
FY2025 Total Revenue	$12.87 billion	Overall scale of business served by customer relationships
Banking Deposit Accounts Managed	250 million	Scale of mission-critical system management in the banking sector
Daily Card Transactions Processed	275 million	Volume handled for global banking clients
Insurance Clients Served	Over 1,000	Breadth of strategic account management in insurance
Policies Processed Annually	More than 1 billion	Volume managed for insurance clients
Top 25 Insurers Relying on Core Systems	Twenty-one	Penetration into the largest insurance enterprises
Automakers Relying on DXC	Eight of the 10 largest	Strategic presence in the automotive sector
Global Consulting/Engineering Team Size	50,000+	Resource base for consultative project delivery
Ecosystem Certifications Held	Over 49,000	Depth of technical capability across partner solutions

DXC Technology Company (DXC) - Canvas Business Model: Channels

You're looking at how DXC Technology Company gets its services and solutions into the hands of its global client base as of late 2025. The channel strategy is a mix of direct relationship selling, deep technology alliances, and specialized consulting delivery.

The direct sales force remains central for securing the largest, most complex deals. This structure is overseen by leaders like Mike McDaniel, Global Lead of Sales Operations, who focuses on optimizing the processes supporting the global sales force. The direct channel feeds the core revenue-generating segments; for instance, the Global Business Services (GBS) segment accounted for US$6.65b of the total US$12.9b revenue in the full year fiscal 2025, indicating the massive scale of these direct client relationships. This force markets and sells services to commercial businesses of many sizes and public sector clients around the world. It's definitely the primary route for major contract wins.

DXC Technology Company heavily relies on its strategic partner ecosystems for co-selling and delivery, extending its market reach beyond what the direct sales team can cover alone. In fiscal year 2025, the company actively expanded relationships with key players like ServiceNow, SAP, Microsoft, Amazon Web Services (AWS), Dynatrace, and Dell Technologies to bring joint modern solutions to market. This ecosystem approach is critical for delivering specialized cloud and application services. To give you a sense of the historical focus areas driving these partnerships, Cloud Computing, Security, and Business Process Applications combined represented 37.1 percent of the company's tracked partner engagements in early 2023.

Partner Focus Area	FY2025 Partner Activity	Relevant Metric/Data Point
Cloud Providers	Expanded relationships with AWS	DXC Technology Egypt collaborates closely with AWS
Platform/Software	Strengthened partnerships with Microsoft, SAP, ServiceNow	DXC Assure BPM is powered by ServiceNow
Ecosystem Scale	Focus on bringing joint modern solutions to market	Teams hold more than 49,000 certifications across the ecosystem

Digital channels and online portals support the delivery and management of services, though specific revenue figures tied directly to these portals aren't broken out separately from overall segment revenue. Still, the scale of DXC Technology Egypt's export-driven operations, which are inherently digital, saw digital export revenues surge from $2.4 billion in 2022 to US$4.8 billion in 2025. This suggests significant global delivery scale through digital means, supporting managed services and support functions worldwide.

The consulting and engineering teams function as a direct channel for driving the adoption of new, high-value solutions, especially in the modernization space. This group is substantial, comprising a global team of over 50,000+ highly skilled engineers and consultants. This channel is key for transformation projects, as evidenced by DXC Technology Company being named to the Forbes World's Best Management Consulting Firms 2025 list, which was based on a survey of 2,350 clients and peers. The global management consulting market itself is projected to exceed US$1.07 trillion in 2025, placing this channel in a massive growth area.

DXC Technology Company earned recognitions in the following consulting categories for 2025:

• Automotive
• Digital Transformation
• IT
• Technology
• Telecommunications
• IT Strategy & Implementation

DXC Technology Company (DXC) - Canvas Business Model: Customer Segments

You're looking at the core of DXC Technology Company's business, the entities that rely on their massive IT estate management capabilities. DXC Technology Company serves a global client base, characterized by large scale and complex operational needs.

The company's total revenue for fiscal year 2025 reached $12.87 billion, reflecting the scale of its commercial and public sector engagements. DXC Technology Company markets and sells its products through a direct sales force to commercial businesses and public sector enterprises globally. The customer base is segmented across its two primary operational units: Global Business Services (GBS), which accounted for $6.6 billion in revenue in FY2025, and Global Infrastructure Services (GIS), which generated $6.2 billion in revenue for the same period.

Public sector organizations requiring complex, secure IT management form a key part of the clientele, though specific figures for this segment weren't detailed in the latest reports.

For customers requiring Global Infrastructure Services (GIS), data from 2025 indicates that over 904 companies globally use DXC Technology Company for Infrastructure-as-a-Service (IaaS) tools. Of these, 288 companies have 10,000+ employees.

The depth of DXC Technology Company's industry focus is best illustrated by the specific numbers within key verticals:

Industry Segment	Customer Metric	Data Point
Financial Services (Banking)	Banks Globally Served	More than 450
Financial Services (Banking)	Customer Deposit Accounts Managed	250 million
Financial Services (Banking)	Card Transactions Processed Daily	275 million
Financial Services (US Community FIs)	US FIs Reached via Aptys Partnership	More than 5,500
Healthcare and Life Sciences	Customers Partnered Globally	Over 1,600
Healthcare and Life Sciences	U.S. Health System/Plan Projects Supported	More than 1,000
Insurance	Insurance Clients Served	Over 1,000
Insurance	Policies Processed	More than 1 billion
Insurance	Fortune 500 Insurers Relying on Core Systems	80%
Automotive	Largest Automakers Trusting DXC	Eight of the 10
Automotive	Vehicles Relying on DXC Technology	More than 50 million

The Financial Services segment is clearly a major focus area. Beyond the 450 global banks, DXC Technology Company's recent strategic partnership aims to serve more than 5,500 U.S. financial institutions, which includes community banks and credit unions, through integrated payments solutions.

In Healthcare and Life Sciences, DXC Technology Company partners with over 1,600+ customers worldwide. This includes supporting more than 1,000 digital transformation projects specifically for leading U.S. health systems and health plans. Also, twenty-one of the top 25 insurers rely on DXC Technology Company for core system solutions.

The customer base for Global Business Services (GBS) is broad, encompassing clients needing proprietary modular insurance software and platforms, as well as those needing help operating and improving bank card and lending processes. Anyway, the GIS segment focuses on clients needing cloud infrastructure and IT outsourcing services, as evidenced by the 904 IaaS customers.

You can see the concentration of large enterprise clients by looking at the breakdown of GIS customers by employee size:

• Companies with 10,000+ employees: 288 companies.
• Companies with 1,000 - 4,999 employees: 135 companies.
• Companies with 100 - 249 employees: 139 companies.

Finance: draft 13-week cash view by Friday.

DXC Technology Company (DXC) - Canvas Business Model: Cost Structure

You're looking at the major drains on DXC Technology Company's cash flow, which is key to understanding their operational efficiency goals. Honestly, for a company this size, the cost structure is dominated by people and the services they deliver.

The single largest cost component remains the High cost of services (COS), which clocked in at $9.8 billion for fiscal 2025. This number reflects the direct expenses tied to delivering those IT services and solutions to clients, like the talent and the technology platforms used.

Labor is definitely the biggest piece within that COS, given DXC Technology Company's scale. As of mid-2025, the company supported a global workforce of approximately 120,000 employees worldwide. Managing this large, global team-including compensation, benefits, and contractor expenses-is a massive, ongoing operational outlay.

DXC Technology Company is actively managing its physical footprint as part of its optimization drive. This is reflected in the significant Restructuring and transformation costs incurred during the fiscal year, which totaled $153 million in fiscal 2025. These costs are tied to efforts like workforce adjustments and real estate optimization, which directly impact facility and data center expenses over time.

The necessary investment in the future shows up in Capital expenditures. For the full fiscal year 2025, DXC Technology Company reported capital expenditures of $711 million. This spending covers purchases of property, plant, and equipment, plus transition and transformation contract costs, all essential for modernizing client environments and internal systems.

Here's a quick look at some of the key financial data points influencing the cost base for fiscal 2025:

Cost/Expense Category	Fiscal 2025 Amount
Cost of Services (COS)	$9.8 billion
Capital Expenditures (CapEx)	$711 million
Restructuring Costs (Non-GAAP Adjustment)	$153 million
Global Workforce Size (as of June 2025)	120,000 employees

The company's ongoing focus on efficiency means they are constantly trying to lower the variable costs associated with service delivery, which is why you see those restructuring charges aimed at aligning facilities and workforce with revenue levels. The structure is inherently high-cost due to the nature of IT outsourcing and managed services.

You can see the impact of these costs reflected in the cash flow statement, where CapEx is subtracted from operating cash flow to determine free cash flow. For the full year 2025, cash generated from operations was $1,398 million, against which the $711 million in CapEx was spent.

The ongoing operational costs for Technology infrastructure and data center operations are embedded within COS and CapEx, but the push for optimization suggests management is focused on reducing the fixed overhead associated with these assets. This is a necessary trade-off to maintain competitive pricing while modernizing the tech stack.

Finance: draft 13-week cash view by Friday.

DXC Technology Company (DXC) - Canvas Business Model: Revenue Streams

You're looking at how DXC Technology Company actually brings in the money, which is key for any financial model. As of late 2025, their revenue streams are clearly segmented, reflecting their two main operational pillars. For the full fiscal year 2025, the company reported total revenue of $12.9 billion, down from the prior year.

The bulk of this comes from the two major segments. Global Business Services (GBS) was a significant contributor, bringing in $6.6 billion in FY2025, with trailing twelve-month revenue specifically noted at US$6.65b. Then you have Global Infrastructure Services (GIS), which accounted for $6.2 billion in revenue for the same period. Honestly, these two buckets tell you where the focus is right now.

Revenue Stream Category	FY2025 Reported Amount
Global Business Services (GBS)	$6.6 billion
Global Infrastructure Services (GIS)	$6.2 billion
Total Company Revenue (FY2025)	$12.9 billion

A core component of securing these large figures is through long-term contracts for IT outsourcing and managed services. These agreements provide a degree of revenue predictability, which is crucial when managing large-scale global operations. For instance, DXC Technology Company maintains a long-term partnership with ivari, a Canadian life insurance company, where DXC supports core systems and business process services. These multi-year commitments lock in revenue streams, even if the overall revenue picture is seeing some organic decline. If onboarding takes 14+ days, churn risk rises, but these contracts help mitigate that.

Next up, you see fees generated from consulting, engineering, and digital transformation projects. This is where DXC Technology Company is embedding newer capabilities, like AI and generative AI, directly into client solutions. Their Consulting & Engineering Services business is focused on this transformation work, helping clients modernize systems and processes. This is defintely a higher-margin area compared to pure infrastructure management, even if the revenue recognition is project-based rather than recurring.

Finally, software licensing and maintenance fees form another vital revenue stream, especially within their specialized industry verticals. The insurance sector is a major focus here. DXC Technology Company provides proprietary modular insurance software and platforms, such as the Assure Platform. They serve over 1,000 insurance clients, and this specialized software revenue is sticky. Consider this: 80% of Fortune Global 500 insurers rely on DXC for core system solutions. That reliance translates directly into recurring maintenance and licensing fees.

Here's a quick look at the types of revenue recognition you'd see tied to these services:

• Time and materials contracts, recognized as services are provided.
• Unit-price contracts, recognized based on agreed-upon unit metrics.
• Fixed-price contracts, often recognized over time based on milestones.