DXC Technology Company (DXC): Lienzo del Modelo de Negocio [Ene-2025 Actualizado]

En el panorama de transformación digital en rápida evolución, la tecnología DXC surge como una potencia, tejiendo soluciones tecnológicas intrincadas que redefinen las capacidades empresariales. Al cerrar estratégicamente las infraestructuras de nube complejas, los desafíos de ciberseguridad y los innovadores servicios de consultoría, DXC ha creado un modelo de negocio sofisticado que faculta a las organizaciones globales para navegar por la frontera digital con agilidad y resistencia sin precedentes. Their unique approach transcends traditional IT services, offering comprehensive digital metamorphosis that transforms how enterprises operate, compete, and thrive in an increasingly interconnected technological ecosystem.

DXC Technology Company (DXC) - Modelo de negocio: asociaciones clave

Asociaciones de proveedores de nubes estratégicas

La tecnología DXC mantiene asociaciones críticas con los principales proveedores de nubes:

Proveedor de nubes	Detalles de la asociación	Año establecido
Microsoft Azure	Servicios avanzados de migración e integración en la nube	2017
Servicios web de Amazon	Transformación en la nube y servicios administrados	2016
Google Cloud	Enterprise Cloud Solutions y la integración de IA	2018

Colaboraciones de proveedores de tecnología

DXC ha establecido asociaciones estratégicas con proveedores de tecnología líderes:

• Dell Technologies - Soluciones de infraestructura y hardware
• Hewlett Packard Enterprise (HPE) - Plataformas de computación empresarial
• VMware - Servicios de virtualización e infraestructura en la nube

Asociaciones de integrador de sistemas globales

Pareja	Enfoque de colaboración	Valor de asociación anual
Acentuar	Consultoría de transformación digital	$ 375 millones
IBM	Soluciones de tecnología empresarial	$ 250 millones
Deloitte	Servicios de implementación de tecnología	$ 225 millones

Asociaciones de ciberseguridad y tecnología

DXC colabora con empresas especializadas de ciberseguridad y tecnología:

• CrowdStrike - Soluciones de seguridad de punto final
• Palo Alto Networks - Network security integration
• Symantec - Enterprise security services

Asociaciones académicas y de investigación

Institución	Tipo de asociación	Área de enfoque
Instituto de Tecnología de Massachusetts	Colaboración de investigación	AI y aprendizaje automático
Universidad de Stanford	Desarrollo del talento	Computación en la nube
Universidad Carnegie Mellon	Investigación de ciberseguridad	Tecnologías de seguridad avanzadas

DXC Technology Company (DXC) - Modelo de negocio: actividades clave

Servicios de gestión de infraestructura de TI y transformación en la nube

La tecnología DXC gestiona la infraestructura para más de 6,000 clientes empresariales a nivel mundial. Los servicios de transformación en la nube generaron $ 3.4 mil millones en ingresos en el año fiscal 2023.

Categoría de servicio	Ingresos anuales	Base de clientes
Gestión de infraestructura en la nube	$ 1.8 mil millones	2,500+ empresas
Servicios de migración en la nube	$ 1.6 mil millones	3,500+ clients

Digital Engineering and Application Modernization

DXC admite más de 4,200 proyectos de ingeniería digital con $ 2.7 mil millones en ingresos anuales.

• Transformación del sistema heredado
• Desarrollo de aplicaciones nativas de nube
• Rediseño de la arquitectura de microservicios

Soluciones de ciberseguridad y gestión de riesgos

Los servicios de ciberseguridad alcanzaron los $ 1.2 mil millones en ingresos para el año fiscal 2023, protegiendo más de 5,000 redes empresariales.

Servicio de seguridad	Ingresos anuales	Clientes protegidos
Servicios de seguridad administrados	$ 650 millones	3.200 empresas
Detección/respuesta de amenazas	$ 550 millones	1.800 clientes

Consultoría de tecnología empresarial

DXC brinda servicios de consultoría a 4,500 empresas globales, generando $ 2.1 mil millones en ingresos de consultoría anual.

• Desarrollo de la estrategia digital
• Implementación tecnológica
• Transformación organizacional

Servicios de integración de nubes híbridas y múltiples nubes

Los servicios de integración de múltiples nubes generaron $ 1.9 mil millones en ingresos, lo que respalda a 3.800 clientes empresariales.

Tipo de integración en la nube	Ingresos anuales	Clientes compatibles
Soluciones de nubes híbridas	$ 1.1 mil millones	2.500 empresas
Gestión múltiple	$ 800 millones	1.300 clientes

DXC Technology Company (DXC) - Modelo de negocio: recursos clave

Fuerza laboral global de profesionales de TI calificados y expertos en tecnología

A partir del cuarto trimestre de 2023, la tecnología DXC emplea a aproximadamente 126,000 profesionales a nivel mundial en múltiples países y regiones.

Distribución geográfica	Número de empleados
América del norte	52,640
Europa	35,280
Asia Pacífico	28,320
América Latina	9,760

Infraestructura tecnológica avanzada y centros de datos

DXC opera 85 centros de datos globales con una inversión de infraestructura total de $ 620 millones en 2023.

• Capacidad total del centro de datos: 425 petabytes
• Cobertura de infraestructura en la nube: 47 países
• Plataformas de gestión de nubes híbridas: 12 sistemas patentados

Metodologías de transformación digital patentada

Metodología	Áreas de enfoque clave
Marco de transformación digital DXC	Modernización empresarial, migración en la nube, integración de IA
Enfoque de transformación ágil	DevOps, innovación continua, implementación rápida

Extensas propiedades intelectuales y soluciones de software

DXC posee 672 patentes activas a diciembre de 2023, con una cartera de propiedades intelectuales valorada en aproximadamente $ 340 millones.

• Soluciones de software: 48 plataformas patentadas
• Inversión anual de I + D: $ 275 millones
• Suite de soluciones de ciberseguridad: 16 productos integrados

Fuertes capacidades de investigación y desarrollo

Área de enfoque de I + D	Inversión	Tecnologías clave
Inteligencia artificial	$ 85 millones	Aprendizaje automático, análisis predictivo
Computación cuántica	$ 42 millones	Desarrollo de algoritmo cuántico
Tecnología blockchain	$ 36 millones	Soluciones empresariales de blockchain

DXC Technology Company (DXC) - Modelo de negocio: propuestas de valor

Soluciones de transformación digital de extremo a extremo para empresas

La tecnología DXC proporciona servicios integrales de transformación digital con las siguientes métricas clave:

Categoría de servicio	Ingresos anuales	Clientes empresariales atendidos
Soluciones de transformación digital	$ 7.2 mil millones	1,400+ empresas globales
Servicios de consultoría digital	$ 1.5 mil millones	680 grandes corporaciones

Migración y gestión de nube híbrida integral

DXC ofrece servicios especializados en la nube híbrida con rendimiento cuantificable:

• Tasa de éxito de la migración en la nube: 92%
• Optimización promedio de costos de la nube: 37%
• Cumplimiento de seguridad en la nube: 99.8%

Optimización de infraestructura de TI personalizada

Servicio de infraestructura	Inversión anual	Mejora de la eficiencia
Modernización de infraestructura	$ 2.3 mil millones	Mejora del rendimiento del 45%
Transformación del sistema heredado	$ 1.1 mil millones	58% de reducción de costos

Servicios mejorados de ciberseguridad y mitigación de riesgos

Las ofertas de ciberseguridad de DXC incluyen:

• Inversión anual de ciberseguridad: $ 890 millones
• Precisión de detección de amenazas: 99.6%
• Tiempo de respuesta al incidente: 12 minutos

Consultoría de tecnología escalable y flexible

Segmento de consultoría	Ingresos anuales	Consultores globales
Consultoría tecnológica	$ 3.6 mil millones	6,500+ profesionales certificados
Consultoría de estrategia digital	$ 1.2 mil millones	2.300 asesores estratégicos

DXC Technology Company (DXC) - Modelo de negocios: relaciones con los clientes

Modelo de asociación empresarial a largo plazo

La tecnología DXC mantiene más de 1,500 relaciones con los clientes de nivel empresarial a nivel mundial. La duración promedio del contrato es de 4.7 años. El valor anual del contrato oscila entre $ 5 millones y $ 75 millones por cliente empresarial.

Categoría de asociación	Número de clientes	Valor de contrato promedio
Fortune 500 Enterprises	325	$ 35.2 millones
Global 2000 Companies	687	$ 22.6 millones
Empresas del mercado medio	488	$ 12.4 millones

Equipos de gestión de cuentas dedicados

DXC emplea a 2,300 profesionales de gestión de cuentas dedicados. El administrador promedio de cuentas maneja 7-9 clientes empresariales simultáneamente.

• El 98.3% de los clientes empresariales han asignado equipos de gestión de cuentas permanentes
• Promedio de la tenencia del administrador de cuentas: 6.2 años
• Calificación de satisfacción del cliente para la gestión de cuentas: 89.5%

Soporte y consulta de tecnología continua

DXC proporciona soporte técnico 24/7 en 62 países. Inversión anual de soporte técnico: $ 412 millones.

Canal de soporte	Tiempo de respuesta promedio	Volumen de soporte anual
Soporte telefónico	12 minutos	1,2 millones de incidentes
Chat en línea	8 minutos	890,000 interacciones
Soporte por correo electrónico	24 horas	650,000 boletos

Hojas de ruta de transformación digital personalizadas

DXC desarrolla estrategias de transformación digital personalizadas para el 67% de los clientes empresariales. Costo promedio de desarrollo de la hoja de ruta: $ 285,000 por cliente.

• Áreas de cobertura de estrategia de transformación:
  • Migración en la nube
  • Mejora de la ciberseguridad
  • Integración de AI/Machine Learning
  • Optimización de eficiencia operativa

Plataformas digitales de autoservicio y portales de clientes

DXC opera 3 plataformas de participación de cliente digital primarias. Inversión anual de mantenimiento de la plataforma: $ 78 millones.

Nombre de la plataforma	Usuarios activos mensuales	Características clave
Portal de cliente DXC	42,500	Seguimiento de incidentes, solicitudes de servicio
Insights de tecnología DXC	28,700	Base de conocimiento, recursos de consultoría
Espacio de trabajo digital DXC	35,200	Herramientas de colaboración, gestión de proyectos

DXC Technology Company (DXC) - Modelo de negocio: canales

Gerentes directos de la fuerza de ventas y las relaciones empresariales

DXC Technology mantiene un equipo global de ventas directas de aproximadamente 5.600 profesionales de ventas a partir de 2023. La fuerza de ventas cubre múltiples regiones geográficas, incluidas América del Norte, Europa, Asia Pacífico y América Latina.

Métrico de canal de ventas	2023 datos
Representantes de ventas totales	5,600
Gerentes de relaciones empresariales	1,200
Ingresos promedio de clientes empresariales	$ 12.4 millones por cliente

Plataformas digitales en línea y portales de servicio

DXC opera múltiples plataformas de servicio digital con puntos de acceso integrados al cliente.

• Plataforma digital DXC: 247 clientes empresariales
• Portal de servicio basado en la nube: 68% de participación del servicio digital
• Transacciones anuales de plataforma digital: 3.2 millones

Conferencias tecnológicas y eventos de la industria

Tipo de evento	2023 Participación
Conferencias de tecnología global	42 eventos
Simposios de la industria	28 eventos
Asistentes de eventos totales	16,500 profesionales

Ecosistema de socios y redes de referencia

DXC mantiene asociaciones estratégicas con proveedores de tecnología líderes.

• Total Technology Partners: 350
• Socios de la nube estratégica: 87
• Alcance de la red de referencia: 64 países

Contenido de marketing digital y liderazgo de pensamiento

Métrica de contenido digital	2023 estadísticas
Publicaciones de liderazgo de pensamiento	126 trabajos de investigación
Compromiso de contenido digital	2.3 millones de visitas
Seguidores de redes sociales	540,000 profesionales

DXC Technology Company (DXC) - Modelo de negocio: segmentos de clientes

Grandes corporaciones empresariales

DXC atiende a más de 6,000 clientes corporativos de nivel empresarial a nivel mundial. Desglose clave del cliente:

De la industria vertical	Número de clientes	Valor anual del contrato
Fortune 500 Companies	1,200	$ 3.2 mil millones
Global 2000 Enterprises	850	$ 2.7 mil millones

Organizaciones gubernamentales y del sector público

DXC proporciona servicios tecnológicos a entidades gubernamentales en múltiples regiones:

• Gobierno federal de los Estados Unidos: 45 agencias
• Sector público del Reino Unido: 22 departamentos gubernamentales
• Gobierno australiano: 15 agencias federales y estatales

Servicios financieros e instituciones bancarias

Servicios financieros Portafolio de clientes:

Tipo de cliente	Total de clientes	Ingresos anuales
Bancos globales	87	$ 1.5 mil millones
Compañías de seguros	62	$ 980 millones

Empresas de atención médica y farmacéutica

Cobertura de servicios de tecnología de salud:

• Top 50 proveedores de atención médica: 38 clientes
• Compañías farmacéuticas: 24 empresas globales
• Inversión en tecnología de salud: $ 670 millones

Empresas de fabricación e industrial

Detalles del segmento de clientes de fabricación:

Sector manufacturero	Número de clientes	Inversión tecnológica
Fabricantes de automóviles	42	$ 425 millones
Proveedores de equipos industriales	56	$ 390 millones

DXC Technology Company (DXC) - Modelo de negocio: Estructura de costos

Gastos globales de adquisición de la fuerza laboral y el talento

A partir del tercer trimestre de 2023, la tecnología DXC reportó personal de empleados total de 126,000 a nivel mundial. Los gastos totales de personal para 2023 año fiscal fueron de $ 6.87 mil millones. El costo promedio de compensación anual de empleados fue de aproximadamente $ 54,365 por empleado.

Categoría de costos	Gasto anual
Gastos totales de personal	$ 6.87 mil millones
Compensación promedio de empleados	$54,365
Tamaño de la fuerza laboral global	126,000 empleados

Infraestructura tecnológica y mantenimiento del centro de datos

La tecnología DXC invirtió $ 1.2 mil millones en infraestructura tecnológica y mantenimiento del centro de datos para el año fiscal 2023. Los gastos de infraestructura clave incluyen:

• Mantenimiento de la infraestructura en la nube: $ 425 millones
• Costos operativos del centro de datos físicos: $ 335 millones
• Gastos de red y conectividad: $ 240 millones
• Actualización de hardware y actualizaciones de equipos: $ 200 millones

Inversiones de investigación y desarrollo

El gasto de I + D para la tecnología DXC en 2023 fue de $ 672 millones, lo que representa el 4.8% de los ingresos anuales totales. Las áreas de enfoque principal incluyen:

Área de enfoque de I + D	Inversión
Tecnologías de nubes y IA	$ 287 millones
Soluciones de ciberseguridad	$ 195 millones
Tecnologías de transformación digital	$ 190 millones

Costos de marketing y desarrollo empresarial

El gasto de marketing y desarrollo comercial para el año fiscal 2023 totalizaron $ 423 millones, desglosados ​​de la siguiente manera:

• Campañas de marketing digital: $ 156 millones
• Desarrollo de ventas y negocios: $ 187 millones
• Branding y comunicaciones corporativas: $ 80 millones

Gastos de licencia en la nube y software

Los costos de licencia en la nube y el software de DXC Technology para 2023 ascendieron a $ 892 millones, con la siguiente distribución:

Categoría de licencias	Gasto anual
Licencias de nubes públicas	$ 412 millones
Licencias de software empresarial	$ 345 millones
Suscripciones de software especializadas	$ 135 millones

DXC Technology Company (DXC) - Modelo de negocio: flujos de ingresos

Servicios de TI gestionados y contratos de infraestructura

Para el año fiscal 2023, la tecnología DXC reportó ingresos totales de $ 13.3 mil millones. Los servicios de TI gestionados y los contratos de infraestructura contribuyeron con una parte significativa de estos ingresos.

Categoría de servicio	Ingresos anuales (2023)	Porcentaje de ingresos totales
Servicios de infraestructura administrados	$ 4.7 mil millones	35.3%
Servicios de infraestructura en la nube	$ 2.9 mil millones	21.8%

Tarifas de consultoría de transformación digital

La tecnología DXC genera ingresos a través de servicios integrales de consultoría de transformación digital.

• Valor promedio de compromiso de consultoría: $ 1.2 millones
• Ingresos de consultoría de transformación digital: $ 2.5 mil millones en 2023
• Duración promedio del contrato: 36 meses

Servicios de migración y optimización de la nube

Los servicios en la nube representan un flujo de ingresos crítico para la tecnología DXC.

Tipo de servicio en la nube	Ingresos anuales	Índice de crecimiento
Migración de la nube pública	$ 1.8 mil millones	12.5%
Soluciones de nubes híbridas	$ 1.3 mil millones	9.7%

Soluciones de ciberseguridad y gestión de riesgos

Los servicios de ciberseguridad de DXC Technology generan ingresos sustanciales.

• Ingresos de soluciones de ciberseguridad: $ 1.1 mil millones
• Valor promedio del contrato de ciberseguridad: $ 750,000
• Servicio de Seguridad Enterprise Clientes: 650 organizaciones globales

Implementación de tecnología y ingresos por soporte

Los servicios de implementación de tecnología contribuyen significativamente a las fuentes de ingresos de DXC.

Servicio de implementación	Ingresos anuales	Duración típica del proyecto
Implementación de software empresarial	$ 2.2 mil millones	6-18 meses
Servicios de soporte tecnológico	$ 1.6 mil millones	En curso

DXC Technology Company (DXC) - Canvas Business Model: Value Propositions

Enabling clients to run core operations while simultaneously modernizing their IT estate is a core value proposition, evidenced by the scale of their banking operations alone: DXC Technology Company manages 250 million customer deposit accounts, processing 275 million card transactions daily for more than 450 banks globally. This modernization focus is also seen in specific industry wins, such as the migration of approximately 732,000 policies for ivari onto the DXC Assure Platform, which delivered a reported 22% reduction in operating costs during the migration phase.

Providing end-to-end capabilities across cloud, security, and applications is supported by the segment structure, where Global Infrastructure Services (GIS), which includes Cloud, ITO, and Security, represented 48% of total revenue in Q2 FY2025. The company maintains strong partner certifications, holding more than 49,000 certifications across its ecosystem.

Delivering operational excellence and cost reduction through IT outsourcing is quantified by the firm's focus on efficiency, which drove the full-year Fiscal Year 2025 Adjusted EBIT to $1,019 million, achieving a margin of 7.9%. This focus on efficiency is a strategic pivot, as the full-year FY2025 Net Income soared 328% to $389.0 million. Furthermore, the company's book-to-bill ratio for the full year FY2025 was 1.03x, indicating that new business was outpacing sales.

Accelerating digital transformation by embedding AI into business processes is a key differentiator. DXC Technology Company introduced the DXC AI Workbench to help clients rapidly build and scale generative AI solutions, with Ferrovial already using it to drive real-time decisions with over 30 active AI agents. The company has also supported more than 1,000 digital transformation projects for leading U.S. health systems and health plans, where they partner with 1,600+ healthcare and life sciences customers.

Reducing operational risk and improving efficiency for financial institutions defintely involves modernizing core systems. DXC Technology Company is partnering with Aptys Solutions to modernize payment systems for over 5,500 U.S. financial institutions. In the insurance sector, the DXC Assure BPM solution, powered by ServiceNow, automates over a thousand manual tasks and can slash operational costs by up to 40% for insurers by simplifying operations like underwriting and claims management.

Here's a quick look at the financial context underpinning these value propositions as of the close of Fiscal Year 2025:

Metric	FY 2025 Full Year Amount	YoY Change
Total Revenue	$12.87 billion	Down 5.8%
Net Income	$389.0 million	Up 328%
Adjusted EBIT Margin	7.9%	Up 1.0% point YoY
Diluted EPS	$2.10	Up 356.5%
Free Cash Flow	$687 million	Down from $756 million in FY 2024

The capabilities supporting these value propositions are delivered across the organization:

• Global Business Services (GBS) accounted for 52% of total revenue in Q2 FY2025.
• Global Infrastructure Services (GIS) accounted for 48% of total revenue in Q2 FY2025.
• The company is focused on expanding its 49,000+ partner certifications.
• The company is guiding for FY2026 total reported revenue between $12.6 billion to $12.9 billion.

DXC Technology Company (DXC) - Canvas Business Model: Customer Relationships

You're managing relationships with global behemoths, and honestly, the level of commitment required is immense. DXC Technology Company's approach is built around maintaining these deep, mission-critical ties.

Long-term, high-touch relationships for managing mission-critical systems.

The nature of the work demands constant engagement, especially when managing systems that keep major industries running. For instance, in banking alone, DXC Technology manages 250 million customer deposit accounts and processes 275 million card transactions daily for more than 450 banks globally. This level of integration necessitates a high-touch model to ensure stability and continuous improvement.

Dedicated direct sales force for global enterprise and public sector clients.

Securing and maintaining these large contracts requires a focused, direct effort. The investment in the sales function is evident in the financial structure; the amortization of capitalized sales commission costs for the year ended March 31, 2025, was $47 million. This expense underpins the dedicated effort to win business, contributing to a strong Q4 FY2025 book-to-bill ratio of 1.22x. DXC Technology Company markets and sells its products through a direct sales force to commercial businesses and public sector enterprises.

Customer-centric execution focused on delivering complex, multi-year projects.

The focus is clearly on large-scale, enduring engagements. A standout example is Carnival Cruise Line, which entrusted DXC Technology to manage the infrastructure powering its entire fleet, supporting more than 6 million guests annually. This customer-centric execution helped drive the company's overall FY2025 Adjusted EBIT margin to 7.9%.

Strategic account management for the world's largest brands.

The CEO personally met with more than 100 clients around the world during fiscal year 2025, underscoring the focus on top-tier relationships. The scale of their involvement across key sectors shows this strategic focus:

• Insurance: Serves over 1,000 insurance clients and processes more than 1 billion policies.
• Automotive: Eight of the 10 largest automakers in the world rely on DXC Technology.
• Healthcare: Partners with 1,600+ healthcare and life sciences customers globally.

Consultative approach to drive adoption of enterprise solutions.

Driving transformation requires deep expertise, which DXC Technology backs with significant human capital and partner alignment. The company maintains a global team of 50,000+ highly skilled engineers and consultants. Furthermore, the company holds more than 49,000 certifications across its ecosystem partners like ServiceNow and Microsoft. This expertise was recognized when DXC Technology was named to the Forbes World's Best Management Consulting Firms 2025 list, a ranking based on a rigorous survey of 2,350 clients and peers. For example, the DXC Assure BPM solution, powered by ServiceNow, can slash operational costs by up to 40% for some insurers.

Metric	Value / Scope	Context
FY2025 Total Revenue	$12.87 billion	Overall scale of business served by customer relationships
Banking Deposit Accounts Managed	250 million	Scale of mission-critical system management in the banking sector
Daily Card Transactions Processed	275 million	Volume handled for global banking clients
Insurance Clients Served	Over 1,000	Breadth of strategic account management in insurance
Policies Processed Annually	More than 1 billion	Volume managed for insurance clients
Top 25 Insurers Relying on Core Systems	Twenty-one	Penetration into the largest insurance enterprises
Automakers Relying on DXC	Eight of the 10 largest	Strategic presence in the automotive sector
Global Consulting/Engineering Team Size	50,000+	Resource base for consultative project delivery
Ecosystem Certifications Held	Over 49,000	Depth of technical capability across partner solutions

DXC Technology Company (DXC) - Canvas Business Model: Channels

You're looking at how DXC Technology Company gets its services and solutions into the hands of its global client base as of late 2025. The channel strategy is a mix of direct relationship selling, deep technology alliances, and specialized consulting delivery.

The direct sales force remains central for securing the largest, most complex deals. This structure is overseen by leaders like Mike McDaniel, Global Lead of Sales Operations, who focuses on optimizing the processes supporting the global sales force. The direct channel feeds the core revenue-generating segments; for instance, the Global Business Services (GBS) segment accounted for US$6.65b of the total US$12.9b revenue in the full year fiscal 2025, indicating the massive scale of these direct client relationships. This force markets and sells services to commercial businesses of many sizes and public sector clients around the world. It's definitely the primary route for major contract wins.

DXC Technology Company heavily relies on its strategic partner ecosystems for co-selling and delivery, extending its market reach beyond what the direct sales team can cover alone. In fiscal year 2025, the company actively expanded relationships with key players like ServiceNow, SAP, Microsoft, Amazon Web Services (AWS), Dynatrace, and Dell Technologies to bring joint modern solutions to market. This ecosystem approach is critical for delivering specialized cloud and application services. To give you a sense of the historical focus areas driving these partnerships, Cloud Computing, Security, and Business Process Applications combined represented 37.1 percent of the company's tracked partner engagements in early 2023.

Partner Focus Area	FY2025 Partner Activity	Relevant Metric/Data Point
Cloud Providers	Expanded relationships with AWS	DXC Technology Egypt collaborates closely with AWS
Platform/Software	Strengthened partnerships with Microsoft, SAP, ServiceNow	DXC Assure BPM is powered by ServiceNow
Ecosystem Scale	Focus on bringing joint modern solutions to market	Teams hold more than 49,000 certifications across the ecosystem

Digital channels and online portals support the delivery and management of services, though specific revenue figures tied directly to these portals aren't broken out separately from overall segment revenue. Still, the scale of DXC Technology Egypt's export-driven operations, which are inherently digital, saw digital export revenues surge from $2.4 billion in 2022 to US$4.8 billion in 2025. This suggests significant global delivery scale through digital means, supporting managed services and support functions worldwide.

The consulting and engineering teams function as a direct channel for driving the adoption of new, high-value solutions, especially in the modernization space. This group is substantial, comprising a global team of over 50,000+ highly skilled engineers and consultants. This channel is key for transformation projects, as evidenced by DXC Technology Company being named to the Forbes World's Best Management Consulting Firms 2025 list, which was based on a survey of 2,350 clients and peers. The global management consulting market itself is projected to exceed US$1.07 trillion in 2025, placing this channel in a massive growth area.

DXC Technology Company earned recognitions in the following consulting categories for 2025:

• Automotive
• Digital Transformation
• IT
• Technology
• Telecommunications
• IT Strategy & Implementation

DXC Technology Company (DXC) - Canvas Business Model: Customer Segments

You're looking at the core of DXC Technology Company's business, the entities that rely on their massive IT estate management capabilities. DXC Technology Company serves a global client base, characterized by large scale and complex operational needs.

The company's total revenue for fiscal year 2025 reached $12.87 billion, reflecting the scale of its commercial and public sector engagements. DXC Technology Company markets and sells its products through a direct sales force to commercial businesses and public sector enterprises globally. The customer base is segmented across its two primary operational units: Global Business Services (GBS), which accounted for $6.6 billion in revenue in FY2025, and Global Infrastructure Services (GIS), which generated $6.2 billion in revenue for the same period.

Public sector organizations requiring complex, secure IT management form a key part of the clientele, though specific figures for this segment weren't detailed in the latest reports.

For customers requiring Global Infrastructure Services (GIS), data from 2025 indicates that over 904 companies globally use DXC Technology Company for Infrastructure-as-a-Service (IaaS) tools. Of these, 288 companies have 10,000+ employees.

The depth of DXC Technology Company's industry focus is best illustrated by the specific numbers within key verticals:

Industry Segment	Customer Metric	Data Point
Financial Services (Banking)	Banks Globally Served	More than 450
Financial Services (Banking)	Customer Deposit Accounts Managed	250 million
Financial Services (Banking)	Card Transactions Processed Daily	275 million
Financial Services (US Community FIs)	US FIs Reached via Aptys Partnership	More than 5,500
Healthcare and Life Sciences	Customers Partnered Globally	Over 1,600
Healthcare and Life Sciences	U.S. Health System/Plan Projects Supported	More than 1,000
Insurance	Insurance Clients Served	Over 1,000
Insurance	Policies Processed	More than 1 billion
Insurance	Fortune 500 Insurers Relying on Core Systems	80%
Automotive	Largest Automakers Trusting DXC	Eight of the 10
Automotive	Vehicles Relying on DXC Technology	More than 50 million

The Financial Services segment is clearly a major focus area. Beyond the 450 global banks, DXC Technology Company's recent strategic partnership aims to serve more than 5,500 U.S. financial institutions, which includes community banks and credit unions, through integrated payments solutions.

In Healthcare and Life Sciences, DXC Technology Company partners with over 1,600+ customers worldwide. This includes supporting more than 1,000 digital transformation projects specifically for leading U.S. health systems and health plans. Also, twenty-one of the top 25 insurers rely on DXC Technology Company for core system solutions.

The customer base for Global Business Services (GBS) is broad, encompassing clients needing proprietary modular insurance software and platforms, as well as those needing help operating and improving bank card and lending processes. Anyway, the GIS segment focuses on clients needing cloud infrastructure and IT outsourcing services, as evidenced by the 904 IaaS customers.

You can see the concentration of large enterprise clients by looking at the breakdown of GIS customers by employee size:

• Companies with 10,000+ employees: 288 companies.
• Companies with 1,000 - 4,999 employees: 135 companies.
• Companies with 100 - 249 employees: 139 companies.

Finance: draft 13-week cash view by Friday.

DXC Technology Company (DXC) - Canvas Business Model: Cost Structure

You're looking at the major drains on DXC Technology Company's cash flow, which is key to understanding their operational efficiency goals. Honestly, for a company this size, the cost structure is dominated by people and the services they deliver.

The single largest cost component remains the High cost of services (COS), which clocked in at $9.8 billion for fiscal 2025. This number reflects the direct expenses tied to delivering those IT services and solutions to clients, like the talent and the technology platforms used.

Labor is definitely the biggest piece within that COS, given DXC Technology Company's scale. As of mid-2025, the company supported a global workforce of approximately 120,000 employees worldwide. Managing this large, global team-including compensation, benefits, and contractor expenses-is a massive, ongoing operational outlay.

DXC Technology Company is actively managing its physical footprint as part of its optimization drive. This is reflected in the significant Restructuring and transformation costs incurred during the fiscal year, which totaled $153 million in fiscal 2025. These costs are tied to efforts like workforce adjustments and real estate optimization, which directly impact facility and data center expenses over time.

The necessary investment in the future shows up in Capital expenditures. For the full fiscal year 2025, DXC Technology Company reported capital expenditures of $711 million. This spending covers purchases of property, plant, and equipment, plus transition and transformation contract costs, all essential for modernizing client environments and internal systems.

Here's a quick look at some of the key financial data points influencing the cost base for fiscal 2025:

Cost/Expense Category	Fiscal 2025 Amount
Cost of Services (COS)	$9.8 billion
Capital Expenditures (CapEx)	$711 million
Restructuring Costs (Non-GAAP Adjustment)	$153 million
Global Workforce Size (as of June 2025)	120,000 employees

The company's ongoing focus on efficiency means they are constantly trying to lower the variable costs associated with service delivery, which is why you see those restructuring charges aimed at aligning facilities and workforce with revenue levels. The structure is inherently high-cost due to the nature of IT outsourcing and managed services.

You can see the impact of these costs reflected in the cash flow statement, where CapEx is subtracted from operating cash flow to determine free cash flow. For the full year 2025, cash generated from operations was $1,398 million, against which the $711 million in CapEx was spent.

The ongoing operational costs for Technology infrastructure and data center operations are embedded within COS and CapEx, but the push for optimization suggests management is focused on reducing the fixed overhead associated with these assets. This is a necessary trade-off to maintain competitive pricing while modernizing the tech stack.

Finance: draft 13-week cash view by Friday.

DXC Technology Company (DXC) - Canvas Business Model: Revenue Streams

You're looking at how DXC Technology Company actually brings in the money, which is key for any financial model. As of late 2025, their revenue streams are clearly segmented, reflecting their two main operational pillars. For the full fiscal year 2025, the company reported total revenue of $12.9 billion, down from the prior year.

The bulk of this comes from the two major segments. Global Business Services (GBS) was a significant contributor, bringing in $6.6 billion in FY2025, with trailing twelve-month revenue specifically noted at US$6.65b. Then you have Global Infrastructure Services (GIS), which accounted for $6.2 billion in revenue for the same period. Honestly, these two buckets tell you where the focus is right now.

Revenue Stream Category	FY2025 Reported Amount
Global Business Services (GBS)	$6.6 billion
Global Infrastructure Services (GIS)	$6.2 billion
Total Company Revenue (FY2025)	$12.9 billion

A core component of securing these large figures is through long-term contracts for IT outsourcing and managed services. These agreements provide a degree of revenue predictability, which is crucial when managing large-scale global operations. For instance, DXC Technology Company maintains a long-term partnership with ivari, a Canadian life insurance company, where DXC supports core systems and business process services. These multi-year commitments lock in revenue streams, even if the overall revenue picture is seeing some organic decline. If onboarding takes 14+ days, churn risk rises, but these contracts help mitigate that.

Next up, you see fees generated from consulting, engineering, and digital transformation projects. This is where DXC Technology Company is embedding newer capabilities, like AI and generative AI, directly into client solutions. Their Consulting & Engineering Services business is focused on this transformation work, helping clients modernize systems and processes. This is defintely a higher-margin area compared to pure infrastructure management, even if the revenue recognition is project-based rather than recurring.

Finally, software licensing and maintenance fees form another vital revenue stream, especially within their specialized industry verticals. The insurance sector is a major focus here. DXC Technology Company provides proprietary modular insurance software and platforms, such as the Assure Platform. They serve over 1,000 insurance clients, and this specialized software revenue is sticky. Consider this: 80% of Fortune Global 500 insurers rely on DXC for core system solutions. That reliance translates directly into recurring maintenance and licensing fees.

Here's a quick look at the types of revenue recognition you'd see tied to these services:

• Time and materials contracts, recognized as services are provided.
• Unit-price contracts, recognized based on agreed-upon unit metrics.
• Fixed-price contracts, often recognized over time based on milestones.