DXC Technology Company (DXC): Business Model Canvas [Jan-2025 Mise à jour]

Dans le paysage en évolution rapide de la transformation numérique, la technologie DXC apparaît comme une puissance, tissant des solutions technologiques complexes qui redéfinissent les capacités d'entreprise. En pontant stratégiquement les infrastructures cloud complexes, les défis de la cybersécurité et les services de conseil innovants, DXC a conçu un modèle commercial sophistiqué qui permet aux organisations mondiales de naviguer dans la frontière numérique avec une agilité et une résilience sans précédent. Leur approche unique transcende les services informatiques traditionnels, offrant une métamorphose numérique complète qui transforme le fonctionnement des entreprises, la concurrence et la prospérité dans un écosystème technologique de plus en plus interconnecté.

DXC Technology Company (DXC) - Modèle d'entreprise: partenariats clés

Partenariats stratégiques des fournisseurs de cloud

La technologie DXC maintient des partenariats critiques avec les principaux fournisseurs de cloud:

Fournisseur de cloud	Détails du partenariat	Année établie
Microsoft Azure	Services avancés de migration et d'intégration du cloud	2017
Services Web Amazon	Transformation du cloud et services gérés	2016
Google Cloud	Solutions de cloud d'entreprise et intégration d'IA	2018

Collaborations de fournisseurs technologiques

DXC a établi des partenariats stratégiques avec les principaux fournisseurs de technologies:

• Dell Technologies - Solutions d'infrastructure et de matériel
• Hewlett Packard Enterprise (HPE) - Plateformes informatiques d'entreprise
• VMware - Services de virtualisation et d'infrastructure cloud

Partenariats mondiaux d'intégrateur de systèmes

Partenaire	Focus de la collaboration	Valeur de partenariat annuelle
Accentuation	Conseil de transformation numérique	375 millions de dollars
Ibm	Solutions technologiques d'entreprise	250 millions de dollars
Deloitte	Services de mise en œuvre de la technologie	225 millions de dollars

Partenariats de cybersécurité et de technologie

DXC collabore avec des entreprises spécialisées de cybersécurité et de technologie:

• Crowdsstrike - Endpoint Security Solutions
• Palo Alto Networks - Intégration de sécurité du réseau
• Symantec - Services de sécurité d'entreprise

Partenariats académiques et de recherche

Institution	Type de partenariat	Domaine de mise au point
Institut de technologie du Massachusetts	Collaboration de recherche	IA et apprentissage automatique
Université de Stanford	Développement de talents	Cloud computing
Université Carnegie Mellon	Recherche de cybersécurité	Technologies de sécurité avancées

DXC Technology Company (DXC) - Modèle d'entreprise: activités clés

Services de gestion des infrastructures informatiques et de transformation du cloud

La technologie DXC gère l'infrastructure pour plus de 6 000 clients d'entreprise dans le monde. Les services de transformation du cloud ont généré 3,4 milliards de dollars de revenus au cours de l'exercice 2023.

Catégorie de service	Revenus annuels	Clientèle
Gestion des infrastructures cloud	1,8 milliard de dollars	2 500+ entreprises
Services de migration en cloud	1,6 milliard de dollars	3 500+ clients

Ingénierie numérique et modernisation des applications

DXC prend en charge plus de 4 200 projets d'ingénierie numérique avec 2,7 milliards de dollars de revenus annuels.

• Transformation du système hérité
• Développement d'applications natifs du cloud
• Refonte d'architecture microservices

Solutions de cybersécurité et de gestion des risques

Les services de cybersécurité ont atteint 1,2 milliard de dollars de revenus pour l'exercice 2023, protégeant plus de 5 000 réseaux d'entreprises.

Service de sécurité	Revenus annuels	Clients protégés
Services de sécurité gérés	650 millions de dollars	3 200 entreprises
Détection / réponse des menaces	550 millions de dollars	1 800 clients

Conseil technologique d'entreprise

DXC fournit des services de conseil à 4 500 entreprises mondiales, générant 2,1 milliards de dollars de revenus de conseil annuels.

• Développement de stratégie numérique
• Mise en œuvre de la technologie
• Transformation organisationnelle

Services d'intégration de cloud et de cloud hybrides et multi-cloud

Les services d'intégration multi-cloud ont généré 1,9 milliard de dollars de revenus, soutenant 3 800 clients d'entreprise.

Type d'intégration du cloud	Revenus annuels	Clients soutenus
Solutions de nuages ​​hybrides	1,1 milliard de dollars	2 500 entreprises
Gestion multi-cloud	800 millions de dollars	1 300 clients

DXC Technology Company (DXC) - Modèle d'entreprise: Ressources clés

L'effectif mondial des professionnels de l'informatique et des experts technologiques qualifiés

Depuis le quatrième trimestre 2023, la technologie DXC emploie environ 126 000 professionnels dans le monde dans plusieurs pays et régions.

Distribution géographique	Nombre d'employés
Amérique du Nord	52,640
Europe	35,280
Asie-Pacifique	28,320
l'Amérique latine	9,760

Infrastructures technologiques avancées et centres de données

DXC exploite 85 centres de données mondiaux avec un investissement total d'infrastructure de 620 millions de dollars en 2023.

• Capacité totale du centre de données: 425 pétaoctets
• Couverture des infrastructures cloud: 47 pays
• Plates-formes de gestion du cloud hybride: 12 systèmes propriétaires

Méthodologies de transformation numérique propriétaires

Méthodologie	Domaines d'intervention clés
Cadre de transformation numérique DXC	Modernisation de l'entreprise, migration du cloud, intégration d'IA
Approche de transformation agile	DevOps, innovation continue, déploiement rapide

De vastes solutions de propriété intellectuelle et de logiciels

DXC détient 672 brevets actifs en décembre 2023, avec un portefeuille de propriété intellectuelle d'une valeur d'environ 340 millions de dollars.

• Solutions logicielles: 48 plateformes propriétaires
• Investissement annuel de R&D: 275 millions de dollars
• Cybersecurity Solution Suite: 16 produits intégrés

Solides capacités de recherche et de développement

Zone de focus R&D	Investissement	Technologies clés
Intelligence artificielle	85 millions de dollars	Apprentissage automatique, analyse prédictive
Calcul quantique	42 millions de dollars	Développement d'algorithmes quantiques
Technologie de la blockchain	36 millions de dollars	Solutions de blockchain d'entreprise

DXC Technology Company (DXC) - Modèle d'entreprise: propositions de valeur

Solutions de transformation numérique de bout en bout pour les entreprises

La technologie DXC fournit des services de transformation numérique complets avec les mesures clés suivantes:

Catégorie de service	Revenus annuels	Les clients d'entreprise ont servi
Solutions de transformation numérique	7,2 milliards de dollars	1 400+ entreprises mondiales
Services de conseil numérique	1,5 milliard de dollars	680 grandes entreprises

Migration et gestion complètes du cloud hybride

DXC propose des services cloud hybrides spécialisés avec des performances quantifiables:

• Taux de réussite de la migration du cloud: 92%
• Optimisation moyenne des coûts du cloud: 37%
• Conformité à la sécurité du cloud: 99,8%

Optimisation d'infrastructure informatique personnalisée

Service d'infrastructure	Investissement annuel	Amélioration de l'efficacité
Modernisation des infrastructures	2,3 milliards de dollars	45% d'amélioration des performances
Transformation du système hérité	1,1 milliard de dollars	Réduction des coûts de 58%

Services améliorés de cybersécurité et d'atténuation des risques

Les offres de cybersécurité de DXC comprennent:

• Investissement annuel de cybersécurité: 890 millions de dollars
• Précision de détection des menaces: 99,6%
• Temps de réponse des incidents: 12 minutes

Conseil technologique évolutif et flexible

Segment de conseil	Revenus annuels	Consultants mondiaux
Conseil technologique	3,6 milliards de dollars	6 500+ professionnels certifiés
Conseil de stratégie numérique	1,2 milliard de dollars	2 300 conseillers stratégiques

DXC Technology Company (DXC) - Modèle d'entreprise: relations clients

Modèle de partenariat d'entreprise à long terme

La technologie DXC maintient plus de 1 500 relations avec les clients de niveau d'entreprise à l'échelle mondiale. La durée du contrat moyen est de 4,7 ans. La valeur annuelle du contrat varie entre 5 millions de dollars et 75 millions de dollars par client d'entreprise.

Catégorie de partenariat	Nombre de clients	Valeur du contrat moyen
Fortune 500 Enterprises	325	35,2 millions de dollars
Companies mondiales 2000	687	22,6 millions de dollars
Entreprises de marché intermédiaire	488	12,4 millions de dollars

Équipes de gestion des comptes dédiés

DXC emploie 2 300 professionnels de la gestion des comptes dédiés. Le gestionnaire de compte moyen gère 7-9 clients d'entreprise simultanément.

• 98,3% des clients d'entreprise ont attribué des équipes de gestion de compte permanentes
• Tiration moyenne du gestionnaire de compte: 6,2 ans
• Évaluation de satisfaction du client pour la gestion des comptes: 89,5%

Support et consultation technologiques continues

DXC fournit un support technique 24/7 dans 62 pays. Investissement annuel de soutien technique: 412 millions de dollars.

Canal de support	Temps de réponse moyen	Volume de soutien annuel
Support téléphonique	12 minutes	1,2 million d'incidents
Chat en ligne	8 minutes	890 000 interactions
Assistance par e-mail	24 heures	650 000 billets

Feuilles de route de transformation numérique personnalisées

DXC développe des stratégies de transformation numériques personnalisées pour 67% des clients d'entreprise. Coût moyen de développement de la feuille de route: 285 000 $ par client.

• Zones de couverture de la stratégie de transformation:
  • Migration du nuage
  • Amélioration de la cybersécurité
  • Intégration de l'apprentissage AI / machine
  • Optimisation de l'efficacité opérationnelle

Plates-formes numériques en libre-service et portails de clients

DXC exploite 3 plates-formes de fiançailles clients numériques principales. Investissement annuel de maintenance de la plate-forme: 78 millions de dollars.

Nom de la plate-forme	Utilisateurs actifs mensuels	Caractéristiques clés
Portail client DXC	42,500	Suivi des incidents, demandes de service
DXC Technology Insights	28,700	Base de connaissances, ressources de consultation
Espace de travail numérique DXC	35,200	Outils de collaboration, gestion de projet

DXC Technology Company (DXC) - Modèle d'entreprise: canaux

Force de vente directe et gestionnaires de relations d'entreprise

La technologie DXC maintient une équipe de vente directe mondiale d'environ 5 600 professionnels de la vente à partir de 2023. La force de vente couvre plusieurs régions géographiques, notamment l'Amérique du Nord, l'Europe, l'Asie-Pacifique et l'Amérique latine.

Métrique du canal de vente	2023 données
Représentants des ventes totales	5,600
Gestionnaires des relations d'entreprise	1,200
Revenus de clients moyens du client	12,4 millions de dollars par client

Plates-formes numériques en ligne et portails de service

DXC exploite plusieurs plateformes de service numérique avec des points d'accès client intégrés.

• Plateforme numérique DXC: 247 clients d'entreprise
• Portail de service basé sur le cloud: 68% d'engagement de service numérique
• Transactions annuelles de plate-forme numérique: 3,2 millions

Conférences de technologie et événements de l'industrie

Type d'événement	2023 Participation
Conférences technologiques mondiales	42 événements
Symposiums de l'industrie	28 événements
Total des participants à l'événement	16 500 professionnels

Écosystème des partenaires et réseaux de référence

DXC maintient des partenariats stratégiques avec les principaux fournisseurs de technologies.

• Partenaires technologiques totaux: 350
• Partners du cloud stratégique: 87
• Réseau de référence Reach: 64 pays

Marketing numérique et contenu du leadership éclairé

Métrique de contenu numérique	2023 statistiques
Publications de leadership éclairé	126 articles de recherche
Engagement de contenu numérique	2,3 millions de vues
Abonnés des médias sociaux	540 000 professionnels

DXC Technology Company (DXC) - Modèle d'entreprise: segments de clientèle

Grandes entreprises d'entreprise

DXC dessert plus de 6 000 clients d'entreprises de niveau d'entreprise dans le monde. Répartition clé du client:

Industrie verticale	Nombre de clients	Valeur du contrat annuel
Fortune 500 Companies	1,200	3,2 milliards de dollars
Entreprises mondiales 2000	850	2,7 milliards de dollars

Organisations du gouvernement et du secteur public

DXC fournit des services technologiques aux entités gouvernementales dans plusieurs régions:

• Gouvernement fédéral des États-Unis: 45 agences
• Secteur public du Royaume-Uni: 22 ministères
• Gouvernement australien: 15 agences fédérales et étatiques

Services financiers et institutions bancaires

Portfolio des clients des services financiers:

Type de client	Total des clients	Revenus annuels
Banques mondiales	87	1,5 milliard de dollars
Compagnies d'assurance	62	980 millions de dollars

Société de soins de santé et pharmaceutique

Couverture des services de technologie de la santé:

• Top 50 fournisseurs de soins de santé: 38 clients
• Sociétés pharmaceutiques: 24 entreprises mondiales
• Investissement de la technologie des soins de santé: 670 millions de dollars

Fabrication et entreprises industrielles

Détails du segment de la clientèle de fabrication:

Secteur manufacturier	Nombre de clients	Investissement technologique
Constructeurs automobiles	42	425 millions de dollars
Fournisseurs d'équipements industriels	56	390 millions de dollars

DXC Technology Company (DXC) - Modèle d'entreprise: Structure des coûts

Frais de travail de la main-d'œuvre et des talents mondiaux

Depuis le troisième trimestre 2023, la technologie DXC a signalé un effectif total des employés de 126 000 dans le monde. Les dépenses totales du personnel pour 2023 exercices étaient de 6,87 milliards de dollars. Le coût moyen de rémunération annuelle des employés était d'environ 54 365 $ par employé.

Catégorie de coûts	Dépenses annuelles
Total des dépenses du personnel	6,87 milliards de dollars
Compensation moyenne des employés	$54,365
Taille mondiale de la main-d'œuvre	126 000 employés

Infrastructure technologique et maintenance du centre de données

DXC Technology a investi 1,2 milliard de dollars dans la maintenance des infrastructures technologiques et du centre de données pour l'exercice 2023. Les dépenses clés de l'infrastructure comprennent:

• Maintenance des infrastructures cloud: 425 millions de dollars
• Coûts opérationnels du centre de données physiques: 335 millions de dollars
• Dépenses de réseau et de connectivité: 240 millions de dollars
• Rafraîchissement matériel et mises à niveau d'équipement: 200 millions de dollars

Investissements de recherche et développement

Les dépenses de R&D pour la technologie DXC en 2023 étaient de 672 millions de dollars, ce qui représente 4,8% des revenus annuels totaux. Les principaux domaines d'intervention comprenaient:

Zone de focus R&D	Investissement
Technologies des cloud et des airs	287 millions de dollars
Solutions de cybersécurité	195 millions de dollars
Technologies de transformation numérique	190 millions de dollars

Coûts de marketing et de développement commercial

Les dépenses de marketing et de développement des entreprises pour l'exercice 2023 ont totalisé 423 millions de dollars, ventilées comme suit:

• Campagnes de marketing numérique: 156 millions de dollars
• Ventes et développement commercial: 187 millions de dollars
• Marque et communications d'entreprise: 80 millions de dollars

Dépenses de licence de cloud et de logiciels

Les coûts de licence de cloud et de logiciels de DXC Technology pour 2023 s'élevaient à 892 millions de dollars, la distribution suivante:

Catégorie de licence	Dépenses annuelles
Licence de cloud public	412 millions de dollars
Licences de logiciels d'entreprise	345 millions de dollars
Abonnements logiciels spécialisés	135 millions de dollars

DXC Technology Company (DXC) - Modèle d'entreprise: Strots de revenus

Contrats de services informatiques gérés et d'infrastructure

Pour l'exercice 2023, la technologie DXC a déclaré un chiffre d'affaires total de 13,3 milliards de dollars. Les services informatiques gérés et les contrats d'infrastructure ont contribué une partie importante de ces revenus.

Catégorie de service	Revenus annuels (2023)	Pourcentage du total des revenus
Services d'infrastructure gérés	4,7 milliards de dollars	35.3%
Services d'infrastructure cloud	2,9 milliards de dollars	21.8%

Frais de conseil en transformation numérique

La technologie DXC génère des revenus grâce à des services complets de conseil en transformation numérique.

• Valeur de l'engagement de consultation moyen: 1,2 million de dollars
• Revenus de conseil en transformation numérique: 2,5 milliards de dollars en 2023
• Durée du contrat moyen: 36 mois

Services de migration et d'optimisation du cloud

Les services cloud représentent une source de revenus critique pour la technologie DXC.

Type de service cloud	Revenus annuels	Taux de croissance
Migration du cloud public	1,8 milliard de dollars	12.5%
Solutions de nuages ​​hybrides	1,3 milliard de dollars	9.7%

Solutions de cybersécurité et de gestion des risques

Les services de cybersécurité de DXC Technology génèrent des revenus substantiels.

• Solutions de cybersécurité Revenus: 1,1 milliard de dollars
• Valeur du contrat de cybersécurité moyen: 750 000 $
• Clients des services de sécurité d'entreprise: 650 organisations mondiales

Revenus de mise en œuvre et de soutien technologique

Les services de mise en œuvre de la technologie contribuent de manière significative aux sources de revenus de DXC.

Service de mise en œuvre	Revenus annuels	Durée typique du projet
Implémentation de logiciels d'entreprise	2,2 milliards de dollars	6-18 mois
Services de support technologique	1,6 milliard de dollars	En cours

DXC Technology Company (DXC) - Canvas Business Model: Value Propositions

Enabling clients to run core operations while simultaneously modernizing their IT estate is a core value proposition, evidenced by the scale of their banking operations alone: DXC Technology Company manages 250 million customer deposit accounts, processing 275 million card transactions daily for more than 450 banks globally. This modernization focus is also seen in specific industry wins, such as the migration of approximately 732,000 policies for ivari onto the DXC Assure Platform, which delivered a reported 22% reduction in operating costs during the migration phase.

Providing end-to-end capabilities across cloud, security, and applications is supported by the segment structure, where Global Infrastructure Services (GIS), which includes Cloud, ITO, and Security, represented 48% of total revenue in Q2 FY2025. The company maintains strong partner certifications, holding more than 49,000 certifications across its ecosystem.

Delivering operational excellence and cost reduction through IT outsourcing is quantified by the firm's focus on efficiency, which drove the full-year Fiscal Year 2025 Adjusted EBIT to $1,019 million, achieving a margin of 7.9%. This focus on efficiency is a strategic pivot, as the full-year FY2025 Net Income soared 328% to $389.0 million. Furthermore, the company's book-to-bill ratio for the full year FY2025 was 1.03x, indicating that new business was outpacing sales.

Accelerating digital transformation by embedding AI into business processes is a key differentiator. DXC Technology Company introduced the DXC AI Workbench to help clients rapidly build and scale generative AI solutions, with Ferrovial already using it to drive real-time decisions with over 30 active AI agents. The company has also supported more than 1,000 digital transformation projects for leading U.S. health systems and health plans, where they partner with 1,600+ healthcare and life sciences customers.

Reducing operational risk and improving efficiency for financial institutions defintely involves modernizing core systems. DXC Technology Company is partnering with Aptys Solutions to modernize payment systems for over 5,500 U.S. financial institutions. In the insurance sector, the DXC Assure BPM solution, powered by ServiceNow, automates over a thousand manual tasks and can slash operational costs by up to 40% for insurers by simplifying operations like underwriting and claims management.

Here's a quick look at the financial context underpinning these value propositions as of the close of Fiscal Year 2025:

Metric	FY 2025 Full Year Amount	YoY Change
Total Revenue	$12.87 billion	Down 5.8%
Net Income	$389.0 million	Up 328%
Adjusted EBIT Margin	7.9%	Up 1.0% point YoY
Diluted EPS	$2.10	Up 356.5%
Free Cash Flow	$687 million	Down from $756 million in FY 2024

The capabilities supporting these value propositions are delivered across the organization:

• Global Business Services (GBS) accounted for 52% of total revenue in Q2 FY2025.
• Global Infrastructure Services (GIS) accounted for 48% of total revenue in Q2 FY2025.
• The company is focused on expanding its 49,000+ partner certifications.
• The company is guiding for FY2026 total reported revenue between $12.6 billion to $12.9 billion.

DXC Technology Company (DXC) - Canvas Business Model: Customer Relationships

You're managing relationships with global behemoths, and honestly, the level of commitment required is immense. DXC Technology Company's approach is built around maintaining these deep, mission-critical ties.

Long-term, high-touch relationships for managing mission-critical systems.

The nature of the work demands constant engagement, especially when managing systems that keep major industries running. For instance, in banking alone, DXC Technology manages 250 million customer deposit accounts and processes 275 million card transactions daily for more than 450 banks globally. This level of integration necessitates a high-touch model to ensure stability and continuous improvement.

Dedicated direct sales force for global enterprise and public sector clients.

Securing and maintaining these large contracts requires a focused, direct effort. The investment in the sales function is evident in the financial structure; the amortization of capitalized sales commission costs for the year ended March 31, 2025, was $47 million. This expense underpins the dedicated effort to win business, contributing to a strong Q4 FY2025 book-to-bill ratio of 1.22x. DXC Technology Company markets and sells its products through a direct sales force to commercial businesses and public sector enterprises.

Customer-centric execution focused on delivering complex, multi-year projects.

The focus is clearly on large-scale, enduring engagements. A standout example is Carnival Cruise Line, which entrusted DXC Technology to manage the infrastructure powering its entire fleet, supporting more than 6 million guests annually. This customer-centric execution helped drive the company's overall FY2025 Adjusted EBIT margin to 7.9%.

Strategic account management for the world's largest brands.

The CEO personally met with more than 100 clients around the world during fiscal year 2025, underscoring the focus on top-tier relationships. The scale of their involvement across key sectors shows this strategic focus:

• Insurance: Serves over 1,000 insurance clients and processes more than 1 billion policies.
• Automotive: Eight of the 10 largest automakers in the world rely on DXC Technology.
• Healthcare: Partners with 1,600+ healthcare and life sciences customers globally.

Consultative approach to drive adoption of enterprise solutions.

Driving transformation requires deep expertise, which DXC Technology backs with significant human capital and partner alignment. The company maintains a global team of 50,000+ highly skilled engineers and consultants. Furthermore, the company holds more than 49,000 certifications across its ecosystem partners like ServiceNow and Microsoft. This expertise was recognized when DXC Technology was named to the Forbes World's Best Management Consulting Firms 2025 list, a ranking based on a rigorous survey of 2,350 clients and peers. For example, the DXC Assure BPM solution, powered by ServiceNow, can slash operational costs by up to 40% for some insurers.

Metric	Value / Scope	Context
FY2025 Total Revenue	$12.87 billion	Overall scale of business served by customer relationships
Banking Deposit Accounts Managed	250 million	Scale of mission-critical system management in the banking sector
Daily Card Transactions Processed	275 million	Volume handled for global banking clients
Insurance Clients Served	Over 1,000	Breadth of strategic account management in insurance
Policies Processed Annually	More than 1 billion	Volume managed for insurance clients
Top 25 Insurers Relying on Core Systems	Twenty-one	Penetration into the largest insurance enterprises
Automakers Relying on DXC	Eight of the 10 largest	Strategic presence in the automotive sector
Global Consulting/Engineering Team Size	50,000+	Resource base for consultative project delivery
Ecosystem Certifications Held	Over 49,000	Depth of technical capability across partner solutions

DXC Technology Company (DXC) - Canvas Business Model: Channels

You're looking at how DXC Technology Company gets its services and solutions into the hands of its global client base as of late 2025. The channel strategy is a mix of direct relationship selling, deep technology alliances, and specialized consulting delivery.

The direct sales force remains central for securing the largest, most complex deals. This structure is overseen by leaders like Mike McDaniel, Global Lead of Sales Operations, who focuses on optimizing the processes supporting the global sales force. The direct channel feeds the core revenue-generating segments; for instance, the Global Business Services (GBS) segment accounted for US$6.65b of the total US$12.9b revenue in the full year fiscal 2025, indicating the massive scale of these direct client relationships. This force markets and sells services to commercial businesses of many sizes and public sector clients around the world. It's definitely the primary route for major contract wins.

DXC Technology Company heavily relies on its strategic partner ecosystems for co-selling and delivery, extending its market reach beyond what the direct sales team can cover alone. In fiscal year 2025, the company actively expanded relationships with key players like ServiceNow, SAP, Microsoft, Amazon Web Services (AWS), Dynatrace, and Dell Technologies to bring joint modern solutions to market. This ecosystem approach is critical for delivering specialized cloud and application services. To give you a sense of the historical focus areas driving these partnerships, Cloud Computing, Security, and Business Process Applications combined represented 37.1 percent of the company's tracked partner engagements in early 2023.

Partner Focus Area	FY2025 Partner Activity	Relevant Metric/Data Point
Cloud Providers	Expanded relationships with AWS	DXC Technology Egypt collaborates closely with AWS
Platform/Software	Strengthened partnerships with Microsoft, SAP, ServiceNow	DXC Assure BPM is powered by ServiceNow
Ecosystem Scale	Focus on bringing joint modern solutions to market	Teams hold more than 49,000 certifications across the ecosystem

Digital channels and online portals support the delivery and management of services, though specific revenue figures tied directly to these portals aren't broken out separately from overall segment revenue. Still, the scale of DXC Technology Egypt's export-driven operations, which are inherently digital, saw digital export revenues surge from $2.4 billion in 2022 to US$4.8 billion in 2025. This suggests significant global delivery scale through digital means, supporting managed services and support functions worldwide.

The consulting and engineering teams function as a direct channel for driving the adoption of new, high-value solutions, especially in the modernization space. This group is substantial, comprising a global team of over 50,000+ highly skilled engineers and consultants. This channel is key for transformation projects, as evidenced by DXC Technology Company being named to the Forbes World's Best Management Consulting Firms 2025 list, which was based on a survey of 2,350 clients and peers. The global management consulting market itself is projected to exceed US$1.07 trillion in 2025, placing this channel in a massive growth area.

DXC Technology Company earned recognitions in the following consulting categories for 2025:

• Automotive
• Digital Transformation
• IT
• Technology
• Telecommunications
• IT Strategy & Implementation

DXC Technology Company (DXC) - Canvas Business Model: Customer Segments

You're looking at the core of DXC Technology Company's business, the entities that rely on their massive IT estate management capabilities. DXC Technology Company serves a global client base, characterized by large scale and complex operational needs.

The company's total revenue for fiscal year 2025 reached $12.87 billion, reflecting the scale of its commercial and public sector engagements. DXC Technology Company markets and sells its products through a direct sales force to commercial businesses and public sector enterprises globally. The customer base is segmented across its two primary operational units: Global Business Services (GBS), which accounted for $6.6 billion in revenue in FY2025, and Global Infrastructure Services (GIS), which generated $6.2 billion in revenue for the same period.

Public sector organizations requiring complex, secure IT management form a key part of the clientele, though specific figures for this segment weren't detailed in the latest reports.

For customers requiring Global Infrastructure Services (GIS), data from 2025 indicates that over 904 companies globally use DXC Technology Company for Infrastructure-as-a-Service (IaaS) tools. Of these, 288 companies have 10,000+ employees.

The depth of DXC Technology Company's industry focus is best illustrated by the specific numbers within key verticals:

Industry Segment	Customer Metric	Data Point
Financial Services (Banking)	Banks Globally Served	More than 450
Financial Services (Banking)	Customer Deposit Accounts Managed	250 million
Financial Services (Banking)	Card Transactions Processed Daily	275 million
Financial Services (US Community FIs)	US FIs Reached via Aptys Partnership	More than 5,500
Healthcare and Life Sciences	Customers Partnered Globally	Over 1,600
Healthcare and Life Sciences	U.S. Health System/Plan Projects Supported	More than 1,000
Insurance	Insurance Clients Served	Over 1,000
Insurance	Policies Processed	More than 1 billion
Insurance	Fortune 500 Insurers Relying on Core Systems	80%
Automotive	Largest Automakers Trusting DXC	Eight of the 10
Automotive	Vehicles Relying on DXC Technology	More than 50 million

The Financial Services segment is clearly a major focus area. Beyond the 450 global banks, DXC Technology Company's recent strategic partnership aims to serve more than 5,500 U.S. financial institutions, which includes community banks and credit unions, through integrated payments solutions.

In Healthcare and Life Sciences, DXC Technology Company partners with over 1,600+ customers worldwide. This includes supporting more than 1,000 digital transformation projects specifically for leading U.S. health systems and health plans. Also, twenty-one of the top 25 insurers rely on DXC Technology Company for core system solutions.

The customer base for Global Business Services (GBS) is broad, encompassing clients needing proprietary modular insurance software and platforms, as well as those needing help operating and improving bank card and lending processes. Anyway, the GIS segment focuses on clients needing cloud infrastructure and IT outsourcing services, as evidenced by the 904 IaaS customers.

You can see the concentration of large enterprise clients by looking at the breakdown of GIS customers by employee size:

• Companies with 10,000+ employees: 288 companies.
• Companies with 1,000 - 4,999 employees: 135 companies.
• Companies with 100 - 249 employees: 139 companies.

Finance: draft 13-week cash view by Friday.

DXC Technology Company (DXC) - Canvas Business Model: Cost Structure

You're looking at the major drains on DXC Technology Company's cash flow, which is key to understanding their operational efficiency goals. Honestly, for a company this size, the cost structure is dominated by people and the services they deliver.

The single largest cost component remains the High cost of services (COS), which clocked in at $9.8 billion for fiscal 2025. This number reflects the direct expenses tied to delivering those IT services and solutions to clients, like the talent and the technology platforms used.

Labor is definitely the biggest piece within that COS, given DXC Technology Company's scale. As of mid-2025, the company supported a global workforce of approximately 120,000 employees worldwide. Managing this large, global team-including compensation, benefits, and contractor expenses-is a massive, ongoing operational outlay.

DXC Technology Company is actively managing its physical footprint as part of its optimization drive. This is reflected in the significant Restructuring and transformation costs incurred during the fiscal year, which totaled $153 million in fiscal 2025. These costs are tied to efforts like workforce adjustments and real estate optimization, which directly impact facility and data center expenses over time.

The necessary investment in the future shows up in Capital expenditures. For the full fiscal year 2025, DXC Technology Company reported capital expenditures of $711 million. This spending covers purchases of property, plant, and equipment, plus transition and transformation contract costs, all essential for modernizing client environments and internal systems.

Here's a quick look at some of the key financial data points influencing the cost base for fiscal 2025:

Cost/Expense Category	Fiscal 2025 Amount
Cost of Services (COS)	$9.8 billion
Capital Expenditures (CapEx)	$711 million
Restructuring Costs (Non-GAAP Adjustment)	$153 million
Global Workforce Size (as of June 2025)	120,000 employees

The company's ongoing focus on efficiency means they are constantly trying to lower the variable costs associated with service delivery, which is why you see those restructuring charges aimed at aligning facilities and workforce with revenue levels. The structure is inherently high-cost due to the nature of IT outsourcing and managed services.

You can see the impact of these costs reflected in the cash flow statement, where CapEx is subtracted from operating cash flow to determine free cash flow. For the full year 2025, cash generated from operations was $1,398 million, against which the $711 million in CapEx was spent.

The ongoing operational costs for Technology infrastructure and data center operations are embedded within COS and CapEx, but the push for optimization suggests management is focused on reducing the fixed overhead associated with these assets. This is a necessary trade-off to maintain competitive pricing while modernizing the tech stack.

Finance: draft 13-week cash view by Friday.

DXC Technology Company (DXC) - Canvas Business Model: Revenue Streams

You're looking at how DXC Technology Company actually brings in the money, which is key for any financial model. As of late 2025, their revenue streams are clearly segmented, reflecting their two main operational pillars. For the full fiscal year 2025, the company reported total revenue of $12.9 billion, down from the prior year.

The bulk of this comes from the two major segments. Global Business Services (GBS) was a significant contributor, bringing in $6.6 billion in FY2025, with trailing twelve-month revenue specifically noted at US$6.65b. Then you have Global Infrastructure Services (GIS), which accounted for $6.2 billion in revenue for the same period. Honestly, these two buckets tell you where the focus is right now.

Revenue Stream Category	FY2025 Reported Amount
Global Business Services (GBS)	$6.6 billion
Global Infrastructure Services (GIS)	$6.2 billion
Total Company Revenue (FY2025)	$12.9 billion

A core component of securing these large figures is through long-term contracts for IT outsourcing and managed services. These agreements provide a degree of revenue predictability, which is crucial when managing large-scale global operations. For instance, DXC Technology Company maintains a long-term partnership with ivari, a Canadian life insurance company, where DXC supports core systems and business process services. These multi-year commitments lock in revenue streams, even if the overall revenue picture is seeing some organic decline. If onboarding takes 14+ days, churn risk rises, but these contracts help mitigate that.

Next up, you see fees generated from consulting, engineering, and digital transformation projects. This is where DXC Technology Company is embedding newer capabilities, like AI and generative AI, directly into client solutions. Their Consulting & Engineering Services business is focused on this transformation work, helping clients modernize systems and processes. This is defintely a higher-margin area compared to pure infrastructure management, even if the revenue recognition is project-based rather than recurring.

Finally, software licensing and maintenance fees form another vital revenue stream, especially within their specialized industry verticals. The insurance sector is a major focus here. DXC Technology Company provides proprietary modular insurance software and platforms, such as the Assure Platform. They serve over 1,000 insurance clients, and this specialized software revenue is sticky. Consider this: 80% of Fortune Global 500 insurers rely on DXC for core system solutions. That reliance translates directly into recurring maintenance and licensing fees.

Here's a quick look at the types of revenue recognition you'd see tied to these services:

• Time and materials contracts, recognized as services are provided.
• Unit-price contracts, recognized based on agreed-upon unit metrics.
• Fixed-price contracts, often recognized over time based on milestones.